Ford Five Hundred Complaints (2005)

510 consumer complaints on file.

#10186854March 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2005 FORD FIVE HUNDRED CUSTOMER STATES THAT THE VEHICLE IS A LEMON AND THAT THE BRAKES NEEDS TO BE RECALLED**NAR**CC THE REAR ROTORS WERE MACHINED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184617March 9, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FORD RECALL NO. 06S45 DID NOT FIX THE PROBLEM. OUR FORD FIVE HUNDRED DRIVERS DOOR FAILED TO LATCH THE DAY AFTER A TRIP THROUGH THE CAR WASH IN BELOW FREEZING WEATHER. MY WIFE TRIED TO LATCH THE DOOR MANY TIMES AND LOCKED AND UNLOCKED IT SEVERAL TIMES. IT FINALLY LATCHED. THE LOCAL DEALER LOOKED AT IT AND LUBED IT (AGAIN). THE TECHNICIAN STATED THAT THIS WAS NOT THE FIRST ONE HE HAD SEEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180593January 24, 2007
SUSPENSION:FRONT:STABILIZER BAR
DRIVING MY 2005 FORD 500 WITH 36, 216 MILES TO WORK IN A.M. ON 1/22/07, SUDDENLY EXPERIENCED CAR GOING FROM SIDE TO SIDE WHILE DRIVING ON HIGHWAY. HARD TO CONTROL, HAD TO GREATLY REDUCE SPEED TO KEEP CONTROL OF VEHICLE. UPON ACCELERATING, FELT AS IF I WAS HAVING TO PULL THE VEHICLE DOWN THE ROAD. TOOK IMMEDIATELY TO FORD DEALERSHIP AND WAS TOLD THAT THE SWAY BAR IN THE REAR WAS BAD. SERVICE TOLD ME THAT THIS WAS VERY UNUSUAL AND ADVISED ME TO CONTACT FORD DIRECTLY. PHONED FORD AND WAS TOLD THAT THEY WOULD HAVE TO RESEARCH THE SWAY BAR PROBLEM MORE AND WOULD CONTACT ME WITHIN 2-3 BUSINESS DAYS. CURRENTLY WAITING ON PARTS FOR REPAIR, AS DEALERSHIP DOES NOT KEEP THEM IN STOCK DUE TO THIS BEING A VERY RARE OCCURRENCE. SERVICE FEELS THAT FACTORY SWAY BAR MUST HAVE BEEN DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179252January 20, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TOOK MY 2005 FORD FIVE HUNDRED IN FOR AN OIL CHANGE AND TIRE ROTATION (17K MILES), 12 MONTHS OLD. WAS CALLED BY THE FORD DEALER SERVICE MANGER AND TOLD I NEEDED REAR BRAKE PADS ASAP!. I QUESTION HOW A CAR THAT HAS ONLY BEEN OWNED FOR 12 MONTHS NEED BRAKES (AND ONLY REAR ONES!). TOLD FORD KNOWS OF THE PROBLEM AND RESIGNED THE PADS, BUT I WOULD HAVE TO PAY $250 FOR THE BRAKE JOB (I DECLINED). MULTIPLE CONTACTS (VIA EMAIL) TO FORD HQTS. HAVE BEEN A WASTE OF TIME. NO RESPONSE TO THE PROBLEM, NO ATTEMPT TO RESOLVE THE ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178806January 16, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* - THE CONTACT HAS A 2005 FORD 500 WITH AN ODOMETER READING OF 34900 MILES AND HIS REAR BREAK PADS HAVE WORN OUT. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE AND FOUND THAT HIS REAR BREAK PADS ARE GRINDING INTO THE ROTORS, BUT HIS FRONT BREAK PADS ARE LESS THAN HALF WAY WARN. THE CONTACT STATED THAT THERE IS SERVICE BULLETIN (06-22-17) FROM FORD WHICH STATES THAT DEFECTIVE MATERIALS USED ON THE REAR BREAK PADS. THE CONTACT TOOK THE VEHICLE TO THE DEALER (WEBSTER DUDLEY LINCOLN MERCURY) AND THEY STATED THAT HE WAS NOT COVERED BY FORD AND HE WOULD HAVE TO PAY FOR THE REPAIR. THE CONTACT ALSO CALLED FORD AND STATED THAT IT IS A WEAR ITEM AND IS NO LONGER COVERED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178157January 9, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
RECEIVED A RECALL NOTICE FROM FORD MOCO. TOOK THE WIFES VEHICLE INTO THE DEALERSHIP FOR REPAIRS, THE TECHNICIAN CALLED AND SAID THE CAR WAS REPAIRED AND WE TOOK THE VEHICLE HOME. I TOOK THE VEHICLE TO WORK THAT EVENING AND WHEN I GOT OFF WORK MY FREIND AND I THAT RIDES TO WORK WITH ME NOTICED THAST THE DOOR STILL WASN'T SHUTTING PROPERLY. I SLAMMED THE DOOR 3 OR4 TIMES AND THOUGHT IT HAD LATCHED AS THE DOME LIGHT WENT OUT. I DROPPED MY FREIND OFF AT HIS HOME AND WAS HEADING TO A NEARBY CONVENIENCE STORE WHEN THE DOOR POPPED OPEN. I WAS STARTLED AND WAS TRYING TO CLOSE THE DOOR, WHILE I WAS DISTRACTED WITH THE DOOR I WENT OFF THE ROAD AND STRUCK A POWER POLE AND CHAIN LINK FENCE. I REFUSED AN AMBULANCE RIDE TO THE HOSPITAL BUT HAD TO GO LATER WITH NECH PAIN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10178249January 9, 2007
UNKNOWN OR OTHER, SUSPENSION
VIBRATION ON RIGHT FRONT OF CAR DURING SPEEDS OF 55 MPH TO 62 MP. REPLACED CONTINENTAL TIRES WITH MICHELIN AND VIBRATION STILL OCCURS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178257January 9, 2007
UNKNOWN OR OTHER
PURCHASED 2005 FORD 500 NEW ON OCT 11, 2005. AT FIRST OIL CHANGE 3000 MILES ON JAN 10, 2006 I REPORTED VIBRATION AND POPPING ON RIGHT FRONT OF CAR. THEY REPLACED UPPER STRUT MOUNTS/BEARINGS. VIBRATION CONTINUED. ON MARCH 7, 2006 A TIRE SPECIALIST STATED TIRES WERE SHOWING LIGHT CHOPPING ON THE OUTER EDGES AND THE RIGHT FRONT TIRE HAD IT. MARCH 8, 2006 RETURNED TO DEALERSHIP REPORTED THE VIBRATION AGAIN-NOTHING DONE. TIRES CHECKED. MAY 30, 2006 REPORTED VIBRATION. DID ROAD FORCE BALANCE . VIBRATION CONTINUED. AUG 8, 2006 TOLD THE MGR ABOUT THE VIBRATION AGAIN. WEEK OF OCT 9 THE MGR SAID NOTHING MORE COULD BE DONE. MGR SAID HIS SERVICE REP WOULD NOT BE BACK FOR 2-3 MONTHS. I ASKED THE MANAGER IF I COULD CONTACT HIS SERVICE REP AND HE SAID NO. OCT 19, 2006 CALLED BILL MCCORT, TOOK CAR TO THE GARAGE AGAIN. TEST DROVE WITH BILL MCCORT, JOE ESSEX, TECH, MY HUSBAND, AND MYSELF. TECH CONFIRMED THE VIBRATION. CAR LEFT AT DEALERSHIP.. SCOTT VASKO, ASST. SERVICE MGR. CALLED AND TOLD US ALL READINGS WERE WITHIN SPECS. SAID THEY DID FOUR HOOK-UPS FOR TESTING. STILL VIBRATING. OCT 19, 2006 BILL MCCORT AUTHORIZED THE CONTINENTAL TIRES BE REPLACED BY NEW MICHELIN TIRES. STILL VIBRATING AFTER NEW TIRES WERE PUT ON. OCT 20, 2006 MET PHYLLIS STOVES AND, OWNER OF DEALERSHIP. SHE DROVE MY CAR AND FELT VIBRATION. OCT 21, 2006 STOVES AND, MY HUSBAND , AND MYSELF DROVE TWO 2007 FORD FIVE HUNDREDS. THEY HAD THE SAME VIBRATION. STOVES SAID SHE WOULD E-MAIL AN ENGINEER AND WILL CONTACT US WEEK AFTER NEXT STOVES CALLED ME AND ASKED ME TO BRING THE CAR TO THE DEALERSHIP BECAUSE AN ENGINEER WAS COMING TO LOOK AT MY CAR. I WAS NOT ALLOWED TO SEE OR TALK TO THE ENGINEER. STOVES SAID CUSTOMERS ARE NOT ALLOWED TO MEET WITH OR TALK TO THE ENGINEER. LATER STOVES CALLED AND TOLD ME SHE AND THE ENGINEER DROVE MY CAR AND IT DROVE WONDERFULLY. VIBRATION CONTINUES. I ONCE AGAIN REPORTED JAN 4, 2007. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177978January 6, 2007
ELECTRICAL SYSTEM
UPON STARTING CAR AND A FEW MINUTES AFTER DRIVING THE CAR, THE CAR STARTS TO SPIT AND SPUTTER AND TOTALLY SHUTS DOWN. THIS HAS HAPPENED AT LEAST 8 TIMES IN THE PAST 4 MONTHS AND HAS LEFT ME TO SWERVE ON THE HIGHWAY BEFORE IT SHUTS COMPLETELY DOWN SO I AM NOT IN A DANGEROUS SITUATION (COMPLETELY STOPPED IN THE MIDDLE OF FLOWING TRAFFIC). THE MESSAGE "ENGINE FAIL SAFE MODE" COMES ON. WE HAVE HAD CAR TO THE DEALER NUMEROUS TIMES AND THEY CANNOT FIND ANYTHING WRONG. PROBLEM HAS NOT BEEN FIXED AND CAR CONTINUES TO STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177913January 5, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* - THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED WHEN THE VEHICLE WAS PARKED FOR AN EXTENDED PERIOD THE BRAKE PADS FAIL WHEN RESTARTING THE VEHICLE. THE VEHICLE HAD BEEN PARKED FOR ELEVEN DAYS WHEN THE INCIDENT OCCURRED. THE CONTACT WAS DRIVING 65 MPH AND COULD HEAR THE SOUND OF METAL GRINDING ON METAL WHEN ATTEMPTING TO APPLY THE BRAKES, IT WAS ALSO VERY DIFFICULT TO STOP THE VEHICLE. FORD AGREES THAT THE INCIDENT OCCURRED DUE TO PREMATURE WEAR ON THE VEHICLE. THE DEALER STATED THE CONTACT WAS LIABLE FOR THE REPAIR COST. THE CONTACT MAINTAINED THISWAS NOT A WEAR ISSUE INSTEAD ITWAS A SAFETY/FAILURE ISSUE. FORD REFUSED TO REIMBURSE THE CONTACT, BUT ADVISED THE CONTACT IT WAS UNSAFE TO DRIVE THE VEHICLE. FORD REDESIGNED THE BRAKE PADS DUE TO THIS INCIDENT. FORD STATED RUST APPEARS ON THE BRAKE PADS AFTER BEING PARKED FOR AN EXTENDED TIME. THE CONTACT'S VEHICLE WAS INSPECTED PRIOR TO THE INCIDENT AND THERE WAS NO EVIDENCE OF BRAKE PROBLEMS AT THE TIME. THE CONTACT REFERENCED FORD BULLETIN # 06-22-17. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177463January 2, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A RECALL OF NOV 2006 ON MY 2005 FORD 500 FOR THE DOORS FLYING OPEN AFTER FREEZING VIN [XXX] AND ROBIN OF FORD CORPORATE HEADQUARTERS STATES FORD WILL NOT PICK THIS CAR UP (AS IT HAS DEFECTIVE BRAKES AS PREVIOUSLY NOTED TO YOU AND HAS AN AFFIDAVIT OF NON USE FILED). FORD IS REFUSING TO PERFORM WORK ON THE RECALL. *JB UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177167December 28, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I PURCHASED A 2005 FORD FIVE HUNDRED IN JULY 2005. I HAD NOTICED IMMEDIATELY THAT A LARGE AMOUNT OF BLACK BRAKE DUST ACCUMULATED ON THE REAR WHEELS. THIS VEHICLE IS DRIVEN 80 TO 90 PERCENT OF THE TIME ON THE HIGHWAY WITH MINIMAL BRAKING. AT 6000 MILES I NOTICED A GRINDING NOISE COMING FROM THE REAR WHEELS. I TOOK THE VEHICLE TO THE DEALER WHERE I PURCHASED THE CAR AND THEY TOLD ME THAT THE REAR BRAKE PADS HAD WORN OUT AND RUINED THE ROTORS. THEY REPLACED THE ROTORS AND BRAKES ON WARRANTY. AT 32,000 MILES DURING A ROUTINE MAINTENANCE THE SHOP MECHANIC TOLD ME THAT THE REAR BRAKES WERE GONE. I RETURNED THE VEHICLE TO THE DEALER WHERE I HAD PURCHASED THE CAR AND HAD COMPLETED THE LAST BRAKE REPLACEMENT AND ASKED THEM IF PREMATURE REAR BRAKE WEAR WAS A PROBLEM WITH THE 500 HUNDRED. THEY DID NOT RESPOND. I ASKED THEM IF THEY THOUGHT IT UNUSUAL FOR THE BRAKES TO WEAR OUT TWICE IN 32,000 MILES? I TOLD THEM THAT ALL OF MY OTHER VEHICLES WHICH WEAR/ARE DRIVEN IN SIMILAR CONDITIONS USUALLY DO NOT NEED A BRAKE REPLACEMENT UNTIL THEY ARE AT 80,000 MILES OR MORE? THEY TOLD ME THAT IT ALL DEPENDS ON THE MY DRIVING HABITS. I DO NOT DRIVE ANY DIFFERENTLY NOW THAT I HAVE OVER THE PAST 25 YEARS. THEY TOLD ME ON THIS SECOND VISIT FOR A BRAKE PROBLEM THAT THEY WOULD HAVE TO CHARGE ME TO INSPECT THE BRAKES AND IF THEY DID NOT FIND A MECHANICAL PROBLEM, I WOULD HAVE TO PAY FOR THE REPAIRS. THEY CAME BACK TO ME AND SAID THAT THE REAR CALIPERS WERE STICKING. I DON'T BELIEVE THAT WAS THE PROBLEM. THE REAR ROTORS AND PADS WERE REPLACE AGAIN. FOR SOME REASON TWICE NOW THE REAR BRAKES ARE FAILING LONG BEFORE THE FRONT BRAKE PADS HAVE EVENT 25% OF THEIR WEAR GONE. IT APPEARS THAT THE REAR BRAKES ARE DOING MOST OF THE BRAKING AND THE FRONT ARE DOING LITTLE. THIS MAY CAUSE A SAFETY PROBLEM . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176928December 26, 2006
TIRES:SIDEWALL
WHILE CONDUCTING A WEEKLY INSPECTION AND PRESSURE CHECK OF MY TIRES, (CONTINENTAL CONTITOURING CONTACT AS P215/60R17) A SPLIT MEASURING APPROXIMATELY 2" IN LENGTH WAS OBSERVED IN THE SIDEWALL OF ONE TIRE. THE SPLIT DOES NOT APPEAR TO BE CAUSED BY ANY ROAD DAMAGE OR OTHER EXTERNAL FORCE. THERE IS NO AIR LEAKAGE ASSOCIATED WITH THE SPLIT. THE CAR HAS BEEN TAKEN OUT OF SERVICE AND NEW TIRES HAVE BEEN ORDERED TO REPLACE THIS SET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176739December 21, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* - THE CONTACT STATED THAT THE CAR ACCELERATES UNEXPECTEDLY. THE CONTACT STATED THAT ONCE SHE STARTS THE CAR AND DRIVES A SHORT DISTANCE AT 10 MPH AND COMES TO A COMPLETE STOP THE CAR WILL THEN ACCELERATE UNEXPECTEDLY. SHE HAS TAKEN THE CAR TO THE DEALER (FREEMONT FORD) A DOZEN TIMES AND THEY HAVE NOT BEEN ABLE TO FIND A PROBLEM. THE CONTACT SAID THAT THE CAR IS STILL AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175531December 7, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED FORD FIVE HUNDRED IN FEBRUARY 2006, AN SEL AUTOMATIC. AROUND 15,000 MILES BEGAN NOTICING TRANSMISSION ISSUES, MOSTLY HESITATION WHEN SHIFTING INTO GEAR. FIRST MAJOR INCIDENT OCCURRED OCT. 22, 2006 WHILE TRAVELING AT 65 MILES PER HOUR ON THE FREEWAY, ENGINE REVVED WHILE PRESSING THE GAS PEDAL BUT VEHICLE SLOWED AS IF IT WAS IN NEUTRAL. THEN IT PUNCHED VIOLENTLY AND RESUMED DRIVING NORMALLY. WE PULLED OVER THINKING SOMETHING MAJOR WAS WRONG WITH THE VEHICLE. WE BEGAN OUR JOURNEY AGAIN AND HAD SEVERAL INCIDENTS OF MINOR PUNCHING OF THE TRANSMISSION, LIKE IT WAS SLIPPING OUT OF GEAR AND GOING BACK IN AGAIN. AFTER WE RETURNED HOME, THESE PROBLEMS WERE VERY INTERMITTENT. ABOUT 2 WEEKS LATER WHILE DRIVING ON THE FREEWAY, THE VEHICLE SLIPPED OUT OF GEAR AND ALMOST CAME TO A COMPLETE STOP BEFORE RE-ENGAGING. WE BROUGHT IT TO THE FORD DEALER THE SECOND WEEK IN NOVEMBER. THEY SAID THEY COULD NOT DUPLICATE THE ISSUE, HOWEVER THEY SAID THERE WAS A COMPUTER TECHNICIAN LOG THAT SUGGESTED A RESET. THEY RESET THE COMPUTER, CHANGED THE OIL, CHECKED THE TRANSMISSION FLUID, ETC. A FEW DAYS LATER THE TRANSMISSION WAS BACK TO SLIPPING INTERMITTENTLY. ON NOVEMBER 20, 2006, THE SEVERE PUNCHING BEGAN AGAIN, SO BAD THIS TIME THE VEHICLE ALMOST CAME TO A COMPLETE STOP. WE HAD TO SHIFT THE GEAR INTO 2ND BEFORE IT ENGAGED AND WE WERE ABLE TO ACCELERATE. SINCE WE WERE ON VACATION, WE HAD TO CONTINUE ON OUR TRIP WITH THE TRANSMISSION SLIPPING IN AND OUT OF GEAR. WHEN WE RETURNED FROM OUR TRIP, BACK TO THE FORD DEALER WE WENT. WE TOOK THE TRANSMISSION TECHNICIAN GUY FOR A TEST DRIVE AND LUCKILY WE WERE ABLE TO DUPLICATE THE PROBLEM. HE WAS AMAZED, HADN'T SEEN ANYTHING LIKE IT BEFORE. HE TALKED TO OTHER TRANSMISSION TECH'S WHO WERE STUMPED BY THE PROBLEM, TOO. HE ENDED UP CALLING FORD HEADQUARTERS AND SPOKE WITH THE ENGINEERS. THEY DECIDED A COMPLETE REPLACEMENT OF THE TRANSMISSION WAS IN ORDER BECAUSE THEY WEREN'T SURE WHAT WAS CAUSING THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175307December 6, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I TOOK MY 2005 FORD 500 WITH 18,000 MILES TO THE DEALER FOR A NOISE IN THE BACK OF THE CAR AND AFTER REPLACING THE STRUT UNDER WARRANTY TO TAKE CARE OF THE NOISE, I WAS TOLD THAT THE CAR NEEDED NEW REAR BRAKES AND ROTORS. THERE IS ABSOLUTELY NO REASON WHY REAR BRAKES SHOULD BE REQUIRED AND CERTAINLY NO EXCUSE FOR THE ROTORS NEEDED TO BE REPLACED WHEN THE VEHICLE ONLY HAVE 18,000 MILES AND THE FRONT BRAKES ARE FINE. IT IS CLEAR THAT THIS VEHICLE HAS A DESIGN PROBLEM SINCE THE REAR BRAKE WHEELS ARE DOING MOST OF THE WORK. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESS BY FORD AND NHTSA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175031December 3, 2006
SERVICE BRAKES, HYDRAULIC
SUBJECT: EXCESSIVE REAR BRAKE WEAR ON 2005 FORD FIVE HUNDRED. NEW CAR WAS PURCHASED FROM LOCAL FORD DEALERSHIP ON APRIL 17, 2005. REAR BRAKE PADS WERE REPLACED AND ROTORS TURNED BY FORD DEALERSHIP ON APRIL 13, 2006 AT 29,976 MILES. FORD DEALERSHIP REPLACED THE REAR BRAKE PADS AND ROTORS ON NOV. 17, 2006 AT 46,691 MILES. WHY DID THE FORD FACTORY REAR BRAKE PADS/ROTORS GET 29,976 MILES AND FORD DEALERSHIP INSTALLED REAR BRAKE PAD/ROTORS GET ONLY 16,715 MILES? PADS FRONT: FORD FACTORY INSTALLED STILL ON CAR WITH 46,691 MILES: LEFT FRONT: OUTSIDE 6MM THICK INSIDE 8MM THICK RIGHT FRONT: OUTSIDE 6 MM THICK INSIDE 8 MM THICK PADS REAR: FORD DEALERSHIP INSTALLED NEW 0 MILES LEFT REAR: OUTSIDE 8 MM THICK INSIDE 10 MM THICK RIGHT REAR: OUTSIDE 8MM THICK INSIDE 10 MM THICK FORD RECOMMENDED REPLACEMENT OF BRAKE PADS IS LESS THAN 3 MM. THE FRONT PADS ARE 6 INCHES LONG AND THE REAR PADS ARE ONLY 2 INCHES LONG. WHY ARE THE REAR PADS ONLY 1/3 THE SIZE OF THE FRONT PADS? THE REAR WHEEL RIMS ARE ALWAYS BLACK WITH EXCESSIVE BRAKE DUST. THE FRONT WHEEL RIMS HAVE VERY LITTLE BRAKE DUST. THE REAR WHEELS WHEN JACKED UP AND SPUN BY HAND SEEM TO DRAG ON THE PADS/ROTORS. OTHER CARS I HAVE WILL SPIN BY HAND 8 TO 10 SECONDS. THE FORD 500 WILL SPIN ONLY 3 SECONDS. IS IT POSSIBLE THE EMERGENCY BRAKES ARE THE PROBLEM FOR THIS DRAG AND WEAR? THE FORD DEALER IS HELPFUL, BUT FORD WARRANTY IS ONLY 18,000 MILES/12 MONTHS ON FACTORY INSTALLED BRAKES, AND 12,000/12 MONTHS ON FORD DEALERSHIP INSTALLED BRAKES. I HAVE FILED A COMPLAINT WITH THE FORD MOTOR CO. CUSTOMER RELATIONSHIP CENTER. THEIR ANSWER WAS THAT THERE ARE NO BRAKE PROBLEMS. FORD DEALERSHIP CHECKED WITH THE FORD FACTORY TECH AND AGAIN NO BRAKE PROBLEMS. NHTSA WEB SITE HAS 11 COMPLAINTS LIKE MINE. HOW CAN FORD CORP AND THE FORD DEALERSHIP TELL ME THERE ARE NO REAR BRAKE PROBLEMS WITH MY 2005 FORD FIVE HUNDRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174584November 28, 2006
ELECTRICAL SYSTEM:WIRING
THE ELECTRICAL SYSTEM THROUGH OUT THE CAR IS BEING HEARD IN THE SPEAKERS. IF THE SEATS, WINDOW, ETC., ETC. ARE TOUCHED YOU CAN HEAR THEM THROUGH THE BACK END WITH A LOUD ROARING NOISE. IT IS SO LOUD THAT YOU CAN NOT KEEP THE RADIO ON. IT ONLY REACTS WHEN IT IS EXTREMELY HOT, EXTREMELY COLD OR AFTER THE CAR HAS BEEN WASHED OR IT RAINS. WE HAVE TAKEN THIS TO THE DEALER WHERE THE AMP, RADIO, CD PLAYER AND SPEAKERS HAVE ALL BEEN REPLACED 3 TIMES. THEY HAVE EVEN ELIMINATED WATER LEAK WHICH ONLY LEAVES WIRING ISSUES IN WHICH THEY REFUSE TO REPLACE. OUR FEAR IS THAT IT COULD CAUSE FIRE. WE HAVE ARBITRATED AND CONTACTED CORPORATE AND THEY REFUSE TO DO ANYTHING ABOUT IT. WE EVEN TOOK THIS TO ANOTHER FORD DEALER IN WHICH THEY TOLD US AFTER SHOWING THEM ALL THE WORK ORDERS THAT THEY WILL NOT GET INVOLVED SINCE IT IS A PRE-EXISTING ISSUE THAT ANOTHER DEALER HAS TRIED TO RESOLVE MANY, MANY TIMES. JUST BE CAUTIOUS AND PLACE YOUR VEHICLE INSIDE AWAY FROM THESE CONDITIONS SO IT DOESN'T ACT UP AND CAUSE MORE ISSUES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174447November 27, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE ATTEMPTING TO PUT THE VEHICLE IN REVERSE, THE REAR ROTORS MADE A GRINDING NOISE WITH NO PRIOR WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHO REPLACED THE ROTORS DUE TO BRAKE PAD DAMAGE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHO STATED THERE WAS A SERVICE BULLETIN ADVISORY IN REGARDS TO THIS MATTER # 10014650 ABOUT THE SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS ON ITS THIRD SET OF BRAKE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173781November 18, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I PURCHASED A 2005 FORD 500 NEW IN JULY 2005. I HAD IT SERVICED BY THE BOOK AT MY DEALERSHIP. ON NOV 14,2006 I TOOK IT IN FOR A ROUTINE OIL CHANGE AND THE 22,000 MILE CHECK UP. I WAS TOLD IT NEEDED NEW REAR BRAKES AND "ROTORS". SINCE 75% OF THESE MILES ARE ALL HIGHWAY MILES (VERY LITTLE BRAKING), THERE IS ABSOLUTELY NO REASON WHY REAR BRAKES SHOULD BE REQUIRED....AND CERTAINLY NO EXCUSE FOR THE ROTORS NEEDING REPLACED. SINCE I TAKE EXTREMELY GOOD CAR OF MY VEHICLES, INCLUDING WASHING IT BY HAND, I HAVE NOTICED SINCE I BOUGHT IT THAT THE REAR WHEELS ARE ALWAYS BLACK WITH BRAKE DUST. THE FRONT WHEELS ARE TYPICALLY CLEAN. THAT MUST MEAN THE REAR WHEELS ARE DOING MOST OF THE WORK. THIS IS WITHOUT A DOUBT AN ENGINEERING ISSUE. ALSO, HAVING VISITED THE NHTSA WEBSITE, IT IS LITTERED WITH COMPLAINTS FROM OTHER FORD 500 OWNERS EXPERIENCING THE EXACT SAME PROBLEM. AND VIA THEIR REPORTS, A DENIAL BY FORD THAT THERE IS NOT PROBLEM. (WONDER WHY THEY ARE ON THE ROPES AS A CAR MAKER???) I "CHATTED WITH THE SERVICE ADVISOR TO NO AVAIL. I PLAN ON GOING HIGHER....WISH ME LUCK. ON THE OTHER HAND, I PRESENT TO BETWEEN 15 AND 20 THOUSAND INDIVIDUALS EACH YEAR ACROSS THE COUNTRY TALKING ABOUT INTEGRITY AND CUSTOMER SERVICE. FORD IS ABOUT TO LEARN THE TRUE MEANING OF THE TERM "CUSTOMER TERRORIST". I CAN ASSURE THEM THAT I WILL GET MY MONEY'S WORTH A COUPLE OF HUNDRED TIMES OVER. MAYBE YOU SHOULD WISH THEM LUCK...THEY ARE GOING TO NEED IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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