Ford Five Hundred Complaints (2006)

364 consumer complaints on file.

#10253267December 30, 2008
TIRES
PIRELLI P6 (P225/55 R18) TIRE FAILURE ON INTERSTATE 40. THE ENTIRE TREAD AREA & ABOUT 1 INCH OF THE SIDEWALL BROKE AWAY FROM BOTH SIDEWALLS. THE REMAINING TWO SIDEWALLS STAYED ON THE RIM BUT THE TREAD CAME OFF. THE TIRES ARE ORIGINAL TO THE 2006 FORD 500 - WITH 40K MILEAGE. THE OTHER 3 TIRES APPEAR TO BE OK. ALL HAVE BEEN MAINTAINED AND ROTATED EVERY 5K MILES. FORTUNATELY THERE WAS NO WRECK - I WAS EXTREMELY LUCKY CONSIDER THE TRAFFIC SPEED. I RETRIEVED THE TREAD FROM THE ROADSIDE AFTER HAVING THE TIRE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248561November 12, 2008
SERVICE BRAKES, HYDRAULIC
2006 FORD FIVE HUNDRED, CAR HAS 40,000 MILES AND I HAVE REPLACED THE REAR BRAKE PADS TWICE SO FAR, ALSO THE ROTORS HAVE BEEN TURNED AND IN NEED OF BEING CHANGED AS OF RIGHT NOW. MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247460November 2, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM HEADLAMP SOCKET ON THE DRIVERS SIDE FAILED. ONE OF THE SOCKET CONTACTS SHOWED EVIDENCE OF A CATASTROPHIC ELECTRICAL FAILURE - LOOKS LIKE SEVERE ARCING, BURNED PLASTIC, BROKEN SOCKET SHELL AND BADLY BURNED PIN IN THE LAMP. THE LAMP ITSELF IS STILL O.K., EXCEPT FOR THE BADLY BURNED PIN. ABOUT A WEEK AND A HALF LATER THE SAME THING HAPPENED TO THE LOW BEAM LAMP ON THE PASSENGER SIDE. SAME DAMAGE TO THE SAME PIN IN THE SOCKET. THAT LAMP IS ALSO O.K. EXCEPT FOR THE BURNED PIN. THIS WOULD APPEAR TO BE A PROBLEM WITH THE SOCKETS/VEHICLE WIRING, NOT THE LAMPS. THESE LAMPS ARE MOUNTED QUITE HIGH AND ARE REASONABLY WELL PROTECTED SO IT IS UNLIKELY THAT THIS IS A MOISTURE PROBLEM. THE COST OF THE REPLACEMENT SOCKET FROM FORD IS SIMPLY OUTRAGEOUS! DEALER SAYS THIS IS THE FIRST CASE THEY'VE SEEN OF THIS HAPPENING - BUT I HEARD THE SAME THING WHEN I HAD PROBLEMS WITH THE REAR BRAKES AND I NOW KNOW THAT CERTAINLY WASN'T TRUE! HAS ANYONE ELSE HAD THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245527October 15, 2008
SERVICE BRAKES, HYDRAULIC
AT 37,000 MILES (MOSTLY FREEWAY MILES) I WAS GETTING A LOUD GRINDING SOUND FROM MY REAR BRAKES. DISCOVERED THAT THE REAR PADS WERE TOTALLY WORN AWAY AND THE ROTORS WERE RUINED. THE MECHANIC SAID IT LOOKED AS IF THE CALIPERS WERE NOT OPENING PROPERLY, CAUSING A CONTINUAL DRAG OF THE PADS AGAINST THE ROTORS. THE FRONT PADS AND ROTORS ALSO NEEDED REPLACING AS THEY WERE WORN BEYOND THE POINT OF BEING RESURFACED. TOTAL BILL = $1,200! I LATER FOUND OUT FORD HAD KNOWN ABOUT A PROBLEM WITH THE BRAKE PADS, BUT I DID NOT RECEIVE ANY NOTICE FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233551July 8, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHILE DRIVING BETWEEN 10-15 MPH, THE VEHICLE WOULD MAKE A SCRAPING SOUND. THE VEHICLE WAS TAKEN IN FOR ROUTINE SERVICE AND REAR BRAKE FAILURE WAS DISCOVERED. THE PADS AND ROTORS HAD TO BE REPLACED. TSB NUMBER 10021463 (SERVICE BRAKES, HYDRAULIC) WAS REFERENCED. THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 40,000. UPDATED 12-15-08 *BF UPDATED 12/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231200June 16, 2008
SERVICE BRAKES, HYDRAULIC
I TOOK MY FORD 500 IN FOR THE REAR BRAKE RECALL,THEY REPLACED THE PADS ,BUT THE ROTORS WERE WITHIN LIMITS,SO THEY TURNED THEM DOWN. NOW WHEN IT COMES TIME FOR NORMAL BRAKE REPLACEMENT,I WILL PROBABLY HAVE TO REPLACE THE ROTORS ON MY OWN. IN OTHER WORDS, FORD ONLY GAVE ME A SET OF PADS,WHICH SURE IS A CHEAP WAY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230759June 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 65 MPH, A WARNING LIGHT MESSAGE APPEARED ON THE INSTRUMENT PANEL THAT READ, "OIL LIFE ZERO PERCENT CHANGE OIL." THE WARNING LIGHT WAS CONSTANTLY ILLUMINATED; THEREFORE, THE CONTACT COULD NOT READ THE ODOMETER. HE ATTEMPTED TO RESET THE FAILURE, BUT THE MESSAGE REMAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, BUT THE VEHICLE WAS NOT REPAIRED FOR THIS FAILURE. THE CONTACT STATED THAT THE FAILURE WAS VERY FRUSTRATING BECAUSE IT WAS CRITICAL TO READ THE ODOMETER. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 54,750. UPDATED 07/15/08. *LJ UPDATED 07/15/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229345May 30, 2008
AIR BAGS
CRASHED INTO TELEPHONE POLE TRYING TO MISS A CAT AND BROKE POLE IN HALF ON MOTHER'S DAY (5/11). NONE OF THE SIX AIR BAGS IN MY 2006 FORD 500 DEPLOYED. SPOKE TO MANUFACTURER THEY SAID SINCE I SPOKE TO MY INSURANCE COMPANY FIRST THEY COULD NOT DO ANYTHING TO HELP ME. THE INSURANCE COMPANY HAS NOTHING TO DO WITH THE AIR BAGS IN MY VEHICLE NOT WORKING. I FEEL THIS IS A MALFUNCTION AND FORD SHOULD BE RESPONSIBLE FOR THIS. I BOUGHT THIS CAR BECAUSE OF THE SAFETY FEATURES DUE TO HAVING TWO SMALL CHILDREN. THE BODY MAN WHO LOOKED AT THE CAR SAID IT WAS CLOSE ENOUGH TO THE SENSORS THE BAGS SHOULD HAVE WORKED. MY INSURANCE COMPANY ADVISED ME TO TALK WITH THE MANUFACTURER ABOUT THIS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10228842May 24, 2008
SERVICE BRAKES, HYDRAULIC
THE NEW CAR REAR BRAKES HAVE EXCESSIVE WEAR ON THE ROTORS AND WHEN WET THE BRAKE PADS EXPAND CAUSING THE CAR TO JERK EXCESSIVELY WHEN BRAKES ARE APPLIED. THIS CONDITION IS EXTREMELY EXCESSIVE AT VERY VERY SLOW SPEEDS. WHEN PULLING OUT OF A PARKING SPOT HOURS AFTER A RAIN THE EXCESSIVE BRAKES CAN EVEN CAUSE NECK PAIN. MY CONCERN IS THAT EVEN THOUGH I KNOW FORD WILL REPLACE THESE BRAKE PADS AS PROMISED: I AM VERY CONCERNED THAT THE ROTORS THAT HAVE VERY EXCESSIVE WEAR WILL BE TUNED AND NOT REPLACED. IT APPEARS TO THE NAKED EYE THAT A QUARTER OF AN INCH HAS BEEN WORN OFF OF THE ROTORS, AND THE CAR ONLY HAS 12500 MILES ON IT. FORD IS AWARE OF THE BRAKE PROBLEM, BUT IS WAITING FOR THE EXCESSIVE WEAR TO REPLACE THE PADS. WHAT SHOULD I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222306March 25, 2008
EXTERIOR LIGHTING:HEADLIGHTS
LEFT HEADLAMP (RUNNING LAMP) IS NOT WORKING. WENT TO CHANGE THE BULB AND FOUND THE END OF THE HARNESS IS MELTED. LOOKS LIKE A POSSIBLE FIRE HAZARD. WILL TAKE TO DEALER ASAP FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221976March 21, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SINCE THE DAY WE PURCHASED THE VEHICLE, THE GAS MILEAGE HAS ALWAYS BEEN WELL BELOW THE AVERAGE FOR THIS VEHICLE. COMBINED CITY/HIGHWAY HAS NEVER EXCEEDED 17 MPG AND IT HAD DEGRADED TO 12 MPG UNTIL THE SERVICE DEPARTMENT REPLACED A DEFECTIVE EVAP HOSE/FITTING. THE MPG RETURNED TO 17 MPG BRIEFLY BUT HAS SINCE FALLEN OFF TO 13 MPG. THE DEALERSHIP WE BOUGHT VEHICLE FROM (CHAMPION FORD) HAS BEEN UNABLE TO REMEDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218474February 18, 2008
STRUCTURE, VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:MANUAL TRANSMISSION
WE HAVE A 2006 FORD 500 WHICH HAD THE CVT TRANSMISSION REPLACED AFTER 4 WEEKS. THE TRANSMISSION CONTINUES TO HAVE A SIGNIFICANT DELAY IN ENGAGING IN REVERSE. MY WIFE AND DAUGHTER DID NOT WAIT UNTIL THE TRANSMISSION ENGAGED AND HAVE ON OCCASION LURCHED BACKWARDS ALMOST RUNNING OVER HER LITTLE BROTHER. WITH THE FRONT OF THE CAR ON A DECLINE THE CAR WILL ROLL FORWARD WHEN IN REVERSE UNTIL IT ENGAGES AND THE USER DEPRESSES THE THROTTLE. OLATHE FORD AND A FACTORY REP. INSPECTED THE VEHICLE AND SUPPOSEDLY THE VEHICLE IS WITHIN SPECS. I DON'T THINK SO, THE CAR ALSO WHINES WHEN TURNING CORNERS. I THINK THE CVT TRANSMISSION IS OUT OF SPECS. FORD DOESN'T USE IT ANYMORE, NOR DO I WANT TO. I HAVE HAD MANY FORDS, THIS WILL BE MY LAST IF THIS ISN'T RESOLVED TO MY SATISFACTION. THE CAR ALSO HAS THE INSTRUMENT CLUSTER WHICH INTERMITTENTLY GOES OUT, WINDSHIELD LEAKS WATER AND AIR. ANSWER SOON, I AM GOING TO BBB, NHTSA AND KANSAS CONSUMER PROTECTION. THIS CAR IS A LEMON, I WANT A WORKING ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212826December 21, 2007
STRUCTURE
2006 FORD FIVE HUNDRED WITH POORLY DESIGNED FRONT END. CONSUMER STATES THAT VEHICLE FRONT END IS LOW ENOUGH THAT IT SCRAPES DRIVEWAYS AND CURBS. *NJ WHEN THE CONSUMER SLOWLY DROVE UP THE DRIVEWAY, WHERE THERE WAS SLIGHTLY MORE THAN A NORMAL INCLINE, THE FRONT END SCRAPED THE DRIVEWAY AND TORE THE RIGHT SIDE INNER WHEEL WELL AND MUD FLAP COMPLETELY OUT OF THE WHEEL WELL AND THE VEHICLE VEERED TO THE RIGHT OUT OF CONTROL. THERE WAS NO BODY DAMAGE TO THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207463October 30, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. ACCORDING TO THE DEALER, THE BRAKE PADS RUB THE ROTORS AND HEAT THE PADS AND ROTORS DURING STOPPING. THE CONTACT NOTICED THE FAILURE WHILE DRIVING 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER ONCE AND THEY ACKNOWLEDGED THE FAILURE AND EXTENDED THE WARRANTY. THE CURRENT MILEAGE WAS 5,800 AND FAILURE MILEAGE WAS 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206759October 24, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE WHEN HE SHIFTED INTO REVERSE. THE REAR BRAKES WOULD ALSO CONTINUOUSLY GRIND. THE DEALER STATED THAT THE REAR BRAKES AND ROTORS CAUSED THE FAILURE. AS OF OCTOBER 24, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE UPDATED 11/14/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202431September 10, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAD TO REPLACE REAR LEFT AND RIGHT BRAKE DISC PAD AND ROTORS @ 37,249 MILES. *TR. RECEIVED 12/27/07 64200. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202433September 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
STARTING AROUNG 37,500 I'VE HAD 8 FAILURES WHILE DRIVING CAR CUTS OFF AND I HAD TO TURN IGNITION OFF AND ON FOR CAR TO WORKED RIGHT AT THE TIME I DID NOT REALIZED IT WAS A TRANSMISSION PROBLEM. TODAY 9/10/2007 HAD CAR CHECKED OUT AND SEVICE TECHNICIAN ADVISED TO REPLACE MECHTRONIC VALVE BODY REPLACE FOR A COST OF $1,900.00 I DECLINED. I ADVISED SERVICE REP TO REPROGRAMMED PCM TO LATEST CALIBRATION. *TR UPDATED 01-14-08. *KB UPDATED 12/12/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202017September 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAD TO BE REBUILT. POWER INPUT SHAFT AND BEARINGS FAILED RESULTING IN THE NEED FOR A $5,078.60 REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200385August 21, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THIS IS IN REGARD TO A 2006 FORD FIVE HUNDRED WITH REAR BRAKE GRINDING. I RECEIVED A NOTICE ( 07N10)FROM FORD MOTOR COMPANY JULY 2007 . IT STATED THAT MY VEHICLE MAY HAVE HAD DIRECT EXPOSURE TO MOISTURE FOR AN EXTENDED PERIOD THAT MAY HAVE CAUSED THE BRAKE PADS TO SWELL AND CREATE A SLIGHT DRAG CONDITION. LOW LEVELS OF BRAKE DRAG COULD LEAD TO PREMATURE BRAKE PAD WEAR. AT 36,000 MILES THE REAR BRAKES BEGAN TO GRIND . THE REAR BRAKE PADS AND ROTORS WERE REPLACED AT NO CHARGE . WHEN I BROUGHT THE AUTO TO THE DEALER FOR REPAIRS THE SERVICE MANAGER TOLD ME THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED BECAUSE IT WAS AN ALL WHEEL DRIVE VEHICLE. WHEN THE APPOINTMENT WAS MADE TO HAVE THE REPAIRS COMPLETED AT THE DEALER I WAS INSURED ALL THE PARTS WERE AVAILABLE. TO MY SURPRISE THE DEALER DID NOT HAVE ALL THE NEEDED PARTS TO MAKE THE REPAIRS. FORTUNATELY ANOTHER DEALER IN THE AREA HAD THE NEEDED PARTS. THE DEALER FURNISHED A LOANER CAR FOR 5 DAYS . WHEN I PICKED UP THE CAR ONLY THE REAR BRAKES WERE REPLACED. IF THE CAUSE OF THE FAILURE IS IN FACT "MOISTURE" THEN WHY WOULDN'T ALL THE PADS NEED TO BE REPLACED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196256July 13, 2007
SUSPENSION:FRONT, TIRES, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR SCHEDULED MAINTENANCE AND THEY DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD EXCESSIVE WEAR. THE CONTACT HAD THE VEHICLE ALIGNED AND THE STRUTS CHANGED AT THAT TIME. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 29,000. THE CONSUMER STATED THE TIRES WERE ONLY DAMAGED ON THE LEFT SIDE, AND THEY HAD TO LOWER THE STRUTS AND ROTATE THE UPPER MOUNTS TO GET VEHICLE TO ALIGN PROPERLY. THE CONSUMER FURTHER STATED THAT THIS NO FAULT OF THE DEALER BUT THAT FORD AUTHORIZE 50% REIMBURSEMENT FOR THE TIRES AND NONE FOR THE ALIGNMENT. THE CONSUMER PROVIDED A COPY OF THE REPAIR INVOICE. THE DEALER STATED VEHICLE STARTS AND STALLS IN THE COLD WHEN USING THE REMOTE START. UPDATED 08/07/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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