Ford F-Super Duty Complaints

417 consumer complaints on file.

#10226102April 30, 2008
POWER TRAIN, EQUIPMENT:MECHANICAL
FOR 5.4L V8 TRITON SOHC 1999-2002 SPARK PLUG BLOW OUT FROM CYLINDER HEAD. ITS NOT BEEN TWO YEARS AND THIS IS THE 3RD TIME IT HAS HAPPENED AT A COST TO ME OF $4600. PLUG INSTALLED IN ASSEMBLY BLEW OUT, HAD REPAIRED, IT BLEW OUT, HAD IT REPAIRED AGAIN BY A CERTIFIED FORD DEALER. IT LASTED MONTH & HALF. NOW WANT TO REPLACE CYLINDER HEAD WITH SAME POOR DESIGN HEAD PUTTING ME BACK WHERE I WAS 3 PLUGS AGO AND READY TO SPEND $4600. MORE. THERE IS ONLY 4 THREADS HOLDING ANY AND ALL PLUGS. DESIGN FLAW. I WORK IN AVIATION, IF OUR BLADES STARTED BLOWING OUT, THEY WOULD GO THROUGH THE CABIN KILLING PASSENGERS AND THEN PLANE WOULD CRASH KILLING THOSE LEFT. THERE WOULD BE A GOV INVESTIGATION ON ONE INCIDENT. PLEASE CHECK TO SEE THAT THOUSANDS OF OTHER CONSUMERS HAVE HAD THIS HAPPEN. THEY WILL RECALL FOR CRUISE CONTROL BUT NOT FOR POOR DESIGN CYLINDER HEADS. WHAT GOOD IS A VEHICLE WITHOUT AN ENGINE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222565March 28, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1999 FORD F SUPER DUTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 99V265000 (VEHICLE SPEED CONTROL) IN SEPTEMBER OF 2007. THE CRUISE CONTROL WAS DEACTIVATED IN EITHER DECEMBER OF 2007 OR JANUARY OF 2008 TO AVOID A POTENTIAL FIRE AS DESCRIBED IN THE NOTICE. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE, BUT WOULD ARRIVE IN DECEMBER OF 2007. HE CALLED THE DEALER AGAIN IN JANUARY OF 2008 AND WAS INFORMED THAT THE PARTS WERE STILL UNAVAILABLE. IN MARCH, HE WAS INFORMED THAT A DEALER HAD THE PARTS AND WAS ADVISED TO BRING HIS VEHICLE. ONCE HE ARRIVED, THE DEALER INFORMED HIM THAT THEY HAD THE WRONG PART AND COULD NOT PERFORM THE REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222481March 27, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*- THE CONTACT OWNS A1997 FORD F SUPER DUTY. HE RECEIVED A RECALL NOTICE ON THE CAMSHAFT POSITION SENSOR, WHICH CAN CAUSE ENGINE STALLING. HE HAD BEEN EXPERIENCING THAT PROBLEM WHENEVER HE APPROACHED LOWER SPEEDS IN HIS VEHICLE. HE TOOK THE VEHICLE TO THE DEALERSHIP THEY REPLACED THE SENSOR WITH A NEWER AND NON-DEFECTED SENSOR. AFTER THEY REPLACED THE SENSOR THE VEHICLE WOULD NOT START. THEY TRIED SEVERAL SENSORS AND NONE OF THEM WOULD START THE ENGINE. THE MECHANIC THEN PLACED THE OLD SENSOR BACK INTO THE VEHICLE AND THE ENGINE WAS ABLE TO TURN ON. THE MECHANIC TOLD HIM TO BRING THE VEHICLE BACK IN THE FOLLOWING DAY. WHEN HE TOOK THE VEHICLE BACK IN THE NEXT DAY, THEY REPLACED THE SENSOR ONCE AGAIN AND THE VEHICLE WOULD NOT START. THEY PLACED THE OLDER SENSOR BACK INTO THE VEHICLE AND HE WAS ABLE TO DRIVE AWAY. MINUTES AFTER DRIVING AWAY THE CHECK ENGINE LIGHT STARTED TO COME ON AND OFF RANDOMLY IN THE VEHICLE, WHICH IS A PROBLEM NOT PREVIOUSLY EXPERIENCED. HE TOOK THE VEHICLE BACK INTO THE DEALERSHIP AND THEY WERE NOT ABLE TO REPAIR THE PROBLEM. THE CURRENT AND FAILURE MILEAGE WAS 287,000. UPDATED 04/23/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219660February 29, 2008
VEHICLE SPEED CONTROL
MY FORD F-350 WITH CREWCAB AND DUELLYS AND POWER STROKE 7.3 DIESEL ENGINE CAUGHT FIRE AFTER SITTING IDLE FOR 3 DAYS. EVERY FORD MECHANIC SAYS CRUISE CONTROL ON DIESELS AND GAS ENGINES ARE 100% INTERCHANGEABLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10217962February 13, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
SPEED CONTROL DEACTIVATION SWITCH FAILURE THAT RESULTED IN AN ENGINE COMPARTMENT FIRE WHILE THE VEHICLE WAS BEING DRIVEN. THIS VEHICLE IS EQUIPPED WITH A DIESEL ENGINE AND HAS NOT BEEN INCLUDED IN THE RECALL TO DATE. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10216671February 1, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD F SUPER DUTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND FORD RECALL NUMBER 05S28 IN AUGUST OF 2007. HE CALLED FORD SEVERAL TIMES AND THEY STATED THAT THE PARTS WOULD BE AVAILABLE IN MID'DECEMBER OF 2007 AND THEN IN JANUARY OF 2008. THE DEACTIVATION SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215888January 24, 2008
SUSPENSION:FRONT:WHEEL BEARING
FAILURE OF FRONT WHEEL BEARING AT 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215119January 16, 2008
EQUIPMENT, ENGINE AND ENGINE COOLING:ENGINE
2002 F250 BLOWING OUT SPARK PLUGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215048January 15, 2008
VEHICLE SPEED CONTROL
1997 FORD F-SUPER DUTY WITH SPEED CONTROL RECALL. CONSUMER STATES THAT DEALER PUT HIM ON A WAITING LIST FOR THE REPLACEMENT PARTS. HE STATES THAT THE DEALER KEEPS TELLING HIM THE PARTS ARE NOT IN AND THEY DO NOT KNOW WHEN THEY WILL BE IN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211183December 7, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1994 FORD F SUPER DUTY. THE CONTACT STATED THAT HIS VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V553000 (ELECTRICAL SYSTEM: SOFTWARE) AND FORD RECALL NUMBER 07S57. HE HAS REPLACED THREE CAM SENSORS IN HIS VEHICLE SINCE IT WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210127November 27, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL, ENGINE AND ENGINE COOLING
MY 2001 FORD F350 SUPERDUTY EJECTED A SPARK PLUG FOR THE SECOND TIME IN A YEAR. I FINALLY HAD TO BUY AN INSERT KIT TO FIX THE PROBLEM MYSELF COST ME 450.00 PLUS A NEW IGNITION COIL FOR 55.00. FORD WOULD NOT EVEN THINK OF TAKING THE BLAME FOR THIS PROBLEM TELLING ME THAT IT IS VERY UNCOMMON FOR THIS TO HAPPEN???????I DIDN'T HAVE A FIRE BUT I DID SEE SOME SMOKE AND SMELLED GAS VAPORS WHEN THE PLUG EJECTED IT ALSO SCARED THE HELL OUT OF MY WIFE AND I..IF IT HAPPENED ON THE INTERSTATE THERE COULD HAVE BEEN AN ACCIDENT FROM THE LOSS OF POWER AND THE SUDDEN SHOCK FROM THE NOISE.. I REALLY THINK THIS FAILURE IN THE FORD TRITON MOTOR SHOULD BE LOOKED AT CLOSELY AND MAKE FORD RECALL THESE ENGINES....THANK YOU DAVE CURTIN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209350November 19, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD F-530 SUPER DUTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND COULD NOT PROVIDE AN ESTIMATED DATE OF ARRIVAL. THE CONTACT FELT THAT THE WAIT TIME FOR THE RECALLED PART WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 40,000. UPDATED 01-10-08. *KB UPDATED 12/31/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207301October 29, 2007
VEHICLE SPEED CONTROL
NEWSPAPER, AUGUST 2007, IDENTIFIED MY VEHICLE WAS SUBJECT TO RECALL. CONTACTED FORD TO VERIFY RECALL. FORD VERIFIED BUT REFUSED TO ISSUE LETTER. FINALLY GOT A LETTER DATED SEPTEMBER 2007. FORD IDENTIFIED TWO DEALERS FOR MY AREA. ONE SUNLAND FORD STATED THEY NEVER KNEW WHEN PARTS WOULD BE AVAILABLE AND MADE NO EFFORT TO SCHEDULE A REPAIR. SECOND DEALER SAID HE WOULD CALL WHEN HE HAD PARTS. NO CALLS. RECEIVED NEW LETTER FROM FORD 26 OCTOBER 2007. CALLED SECOND DEALER TO SCHEDULE REPAIR 29 OCTOBER 2007. DEALER SAID NO PARTS WERE EXPECTED UNTIL AFTER 1 DECEMBER 2007. I HAD THIS SAME EXPERIENCE ON A 2001 NAVIGATOR BEGINNING 2002 AND NEVER WAS ABLE TO HAVE THE REPAIR MADE. I ENDED UP DISPOSING THE VEHICLE. I DO NOT PLAN TO CHASE AFTER FORD ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204887September 25, 2007
VEHICLE SPEED CONTROL
1997 FORD F-SUPER DUTY WITH A SPEED SENSOR ISSUE. CUSTOMER STATED THAT HE RECEIVED A RECALL FOR THE SPEED SENSOR FAILURE. CUSTOMER SAW THAT HIS VEHICLE COULD CATCH FIRE. CUSTOMER WAS TOLD THE PARTS WOULD NOT BE READY UNTIL THE END OF THE YEAR. *KB THE CONSUMER STATED HIS PRIVATE MECHANIC TOOK CARE OF THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203845September 20, 2007
VEHICLE SPEED CONTROL
1999 MOTORHOME FORD F SUPER DUTY SPEED CONTROL SENSOR WAS DISCONNECTED BY FORD. CUSTOMER STATED THAT THEY DISCONNECTED THE SPEED SENSOR DUE TO NOT HAVING THE PARTS TO FIX IT. *KB THE CONSUMER STATED HE HAD THE SAME PROBLEM 3 YEARS WITH THE SPEED CONTROL RECALL AND THE PART NEVER COME IN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200714August 24, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ENGINE STALLS AT IDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195171July 2, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1997 FORD F SUPER DUTY. THE VEHICLE HAS FIRESTONE STEELTEX RADIAL TIRES. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOUD POUNDING NOISE COMING FROM THE REAR OF THE VEHICLE. HE NOTICED THE TREAD HAD SEPARATED ON THE REAR PASSENGER SIDE TIRE. A TIRE SHOP INSPECTED THE TIRE AND STATED THAT THEY WERE UNABLE TO DETERMINE THE REASON FOR THE FAILURE. APPROXIMATELY ONE WEEK LATER, WHILE DRIVING 60 MPH, THE VEHICLE BEGAN VIBRATING. THE CONTACT NOTICED THE TREAD ON THE REAR DRIVER SIDE TIRE HAD SEPARATED. THE TIRE HAS NOT BEEN INSPECTED. THE CURRENT MILEAGE IS 38,000 AND FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191680May 24, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SEAT BELT RANDOMLY DISCONNECTS. MAY DISCONNECT 2 TIMES WITHIN 5 MINUTES OR MAY DISCONNECT ONCE IN 2 WEEKS. EVERYTIME I CONNECT THE BELT I TUG AND YANK TO MAKE SURE IT IS CONNECTED BUT DOING THIS MAKES NO DIFFERENCE. I HOPE IT DOES NOT DISCONNECT IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188735April 24, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
AT ABOUT 55,000 MILE THE ENGINE BEGAN TO RANDOMLY STOP. IT WOULD START RIGHT BACK UP. THIS USUALLY HAPPENED WHEN ACCELERATING FROM A STOP. AFTER A WHILE IT BEGAN TO HAPPEN MORE OFTEN AND NOT RESTART RIGHT AWAY. AFTER HAVING THE TRUCK LOOKED AT, I REPLACED THE CAMSHAFT POSITION SENSOR (CPS). I AM UNSURE IF THE OLD PART IS STILL AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188551April 22, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2000 FORD EXCURSION WITH 7.3 POWER STROKE DIESEL. SUDDEN STALL OF ENGINE WHILE DRIVING. NO WARNING, JUST QUIT WHILE DRIVING CAUSING LOSS OF POWER STEERING AND POWER BRAKES WHICH ARE NECESSARY FOR ADEQUATE CONTROL OF A VEHICLE OF THIS SIZE. REPLACEMENT OF THE CAMSHAFT POSITION SOLVED THE PROBLEM. TO DATE, AND 260,000 MILES ON THE VEHICLE, THIS SENSOR HAS FAILED THREE TIMES. I NOW CARRY A SPARE SENSOR, AND KNOW HOW TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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