Ford F-350 Complaints (2002)

240 consumer complaints on file.

#11685606September 8, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER, STRUCTURE:BODY
We were just driving when the truck started smoking and the brakes wouldn’t work. After a few minutes the truck completely caught on fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11668667June 23, 2025
STRUCTURE:BODY
The frame at the leaf spring hangars has cracked apart at only 131,000 miles on the truck. This issue is becoming more and more common over the years it seems and comparable age trucks from other manufacturers are having this issue for the same age.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578678March 21, 2024
TIRES:TREAD/BELT, TIRES
[XXX] tire on driver's rear began to have significant vibration while towing 16,000 lb. fifth-wheel RV. Stopped and visually/tactilely determined unusual wear pattern so went to commercial tire shop in Pahrump, NV. Their inspection determined tread separation rendering the tire unusable so we replaced it with a different brand. This is the second of three tires installed at the same time that have suffered tread separation failure. The first was in July 2023 and was not reported to NHTSA, but when two more tires failed at the same time, I decided to report. Because this type of failure does not produce TPMS warnings, it could have been a catastrophic failure that might have resulted in damage to our vehicles and/or a crash with significant injury to us or other motorists. With three failures from the same batch of tires on our vehicle, I believe there is a serious problem with this batch of tires and they should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578683March 21, 2024
TIRES, TIRES:TREAD/BELT
[XXX] tire on passenger’s rear began to have significant vibration while towing 16,000 lb. fifth-wheel RV. Stopped and visually/tactilely determined unusual wear pattern so went to commercial tire shop in Pahrump, NV. Their inspection determined tread separation rendering the tire unusable so we replaced it with a different brand. This is the third of three tires installed at the same time that have suffered tread separation failure. The first was in July 2023 and was not reported to NHTSA, but when two more tires failed at the same time, I decided to report. Because this type of failure does not produce TPMS warnings, it could have been a catastrophic failure that might have resulted in damage to our vehicles and/or a crash with significant injury to us or other motorists. With three failures from the same batch of tires on our vehicle, I believe there is a serious problem with this batch of tires and they should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512975March 21, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
there has been intense rust and corrosion in the roof seams and welds. This has led to water leaks and damage to the interior of the vehicle. The integrity of the roof has been compromised, and I am concerned about the possibility of roof crush should there be an accident. Not to mention the mold, rot and damage to the interior and electrical systems I have already suffered due to the defect. On February 3, 2023, I contacted the Ford Motors helpline and spoke to [XXX] (direct phone # [XXX] ext [XXX]) to discuss the issue.[XXX] created a request for a buyback and assigned a case number of [XXX]. She also requested that I send photos to [XXX] and visit the local Ford dealership so they could assess the vehicle and share the information with her. I was able to make an apt for Feb 6,2023 @ 10:50 with [XXX] @ Envision ford of Oxnard. When I arrived for the assessment, [XXX] did one walk around the vehicle (he did not inspect the roof at all) and then said he couldn’t help me as he this was a Ford issue, and they were a franchise. I contacted [XXX] with follow up from that meeting, as well as photos of the vehicle. About two weeks after this apt. [XXX] said the case was closed. I am extremely disappointed with how this case was handled, especially considering the significant investment I made in purchasing and maintaining it my vehicle. When I made the original investment I was told that the engine would last up to a million miles…but never imagined the body would be worthless at the 300,00 mark. There is so much damage to the roof that I currently keep my vehicle parked instead of using it. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287236December 5, 2019
ELECTRICAL SYSTEM
HEADLIGHTS GO OFF AND ON WHEN I MOVE THE TILT STEERING WHEEL, WHEN DRIVING OR SITTING STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283085December 1, 2019
SEAT BELTS
SEAT BELTS UNBUCKLE BY THEMSELVES. THIS HAS HAPPENS WITH THE DRIVER AND PASSENGER SEAT BELTS. DRIVER BUCKLE FAILURE IS MOST FREQUENT. ONE DAY IT WON'T HAPPEN THEN THE NEXT DAY IT WILL UNBUCKLE 5 TIMES IN A SHORT PERIOD OF TIME. AFRAID THIS WILL HAPPEN DURING AN ACCIDENT. THE SEATBELT BUCKLE UNBUCKLES STALL SPEEDS UNDER ANY DRIVING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278496November 6, 2019
ELECTRICAL SYSTEM
THE DIGITAL COMPASS AND TEMPERATURE DISPLAY IN THE UPPER CONSOLE BREAKS. I RELY ON THE DISPLAY TO PREVENT FROM CRASHING ON ICY ROADS. I HAVE LOOKED AND THOUSANDS OF PEOPLE HAVE SAME ISSUES, A WIRE COMING LOOSE. FORD NEEDS TO RECALL THIS INSTEAD OF CHARGING UP TO 400.00 FOR THE REPLACEMENT PART. IT ALMOST GOT ME KILLED, IM SURPRISED NO ONE HAS BEEN INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240256July 29, 2019
STRUCTURE:BODY
THE PAINT ON THE HOOD BEGAN TO SLOWLY PEEL AWAY AN IS NOW IS VERY AWFUL I WAS JUST TOLD THAT FORD RECALLED MANY ON THE BAD PAINT I WAS NEVER AWARE OF THAT TILL LAST WEEK I WAS ADVISED TO WRITE AN FIND ABOUT THIS MATTER AND THAT FORD WOULD STAND BEHIND THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156495December 6, 2018
ENGINE, STEERING, SUSPENSION
IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11035981October 23, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
ON MY WAY TO WORK THE TURN SIGNALS FAILED AND HAZZZARD LIGHTS NO BREAK LITES OR TURN SINGNALS THE FUSE PANEL WAS SMOKING AND COUSED A WRECK AT 60 MILES PER HOUR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11030531September 29, 2017
SEATS
SEATBELT DISCONNECTS INTERMITTENTLY, BUTTON DOESN'T ALWAYS FULLY POP BACK OUT WHEN BUCKLE IS ENGAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021737September 6, 2017
TIRES
TL* THE CONTACT OWNS A 2002 FORD F-350 EQUIPPED WITH COOPER DEAN MUD TERRAIN RADIAL SXT TIRES, SIZE: LT285/75R16. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK AS IT SLOWED DOWN AND THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE DID NOT FALL WITHIN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO WARRANTY ON THE TIRE. THE DOT NUMBER WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 62,086. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984909May 11, 2017
ELECTRICAL SYSTEM
VSM HAS FAILED THIS CONTROLS THE DOOR AJAR AND POWER LOCKS. POWER LOCKS FAIL TO FUNCTION OR ARE HYPER ACTIVE (LOCKING AND UNLOCKING BY THEMSELVES). DOOR AJAR LIGHT FLASHING AND EMITTING A SOUND INDICATION A VEHICLE'S DOOR IS NOT SECURE WHILE DRIVING AFTER VEHICLE HAS WARMED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971204April 7, 2017
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 FORD F-350 EQUIPPED WITH BF GOODRICH RUGGED TERRAIN T/A TIRES, SIZE: LT285/75R16 (NA). WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE CONTACT FELT A SHUDDER IN THE REAR OF THE VEHICLE. THE CONTACT FELT A BUMP, HEARD AN EXPLODING NOISE, AND ALMOST LOST CONTROL OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND DETERMINED THAT THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. THE CONTACT PLANNED ON GIVING THE TIRE TO THE MANUFACTURER TO HAVE IT DIAGNOSED. THE TIRES WERE REPLACEMENT TIRES. THE TIRE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE TIRE WAS NOT REPLACED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 132,500 AND THE TIRE FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969323March 29, 2017
VEHICLE SPEED CONTROL
PERIODICALLY, WHEN SETTING THE CRUISE CONTROL AT DIFFERENT SPEEDS, IT WON'T IMMEDIATELY ENGAGE, WHICH MEANS THAT THERE IS A LOSS OF SPEED OF AROUND 5 MPH. THEN IT WILL ENGAGE, KICK DOWN A GEAR, AND ACCELERATE SUPER QUICK. SCARY IF YOU ARE NOT PREPARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933860December 8, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS HEAVILY CORRODED. ALSO, THE FUEL STRAPS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 04/05/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924581November 7, 2016
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 FORD F-350 EQUIPPED WITH NITRO TIRES, TIRE LINE: TERRA GRAPPLE, AND TIRE SIZE: LT285/75/R16. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT FELT THE VEHICLE VIBRATED AS THE REAR PASSENGER'S SIDE TIRE BLEW OUT. UPON INSPECTION, THE CONTACT NOTICED THAT THE THREAD ON THE TIRE HAD SEPARATED. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS WITH A TOTAL OF FIVE TIRES MOUNTED IN VARIOUS LOCATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 20,000. THE VEHICLE FAILURE MILEAGE WAS 105,000. UPDATED 01/27/17*LJ CONSUMER STATED HE STARTED TO FEEL A BUMPING IN THE REAR AREA OF MY TRUCK, THEN A VIOLENT VIBRATION, THEN THE TIRE BLOWOUT OCCURRED/ ROAD CONDITIONS WERE CLEAR AND DRY. UPDATED 9/5/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909402September 23, 2016
TIRES, TIRES:TREAD/BELT
TRAVELING WESTBOUND ON INTERSTATE 8 JUST WEST OF CA/AZ BORDER AT 3PM PDT. WEATHER IS SUNNY WITH AMB TEMP APPROX 105 DEGREES. WITHOUT WARNING AN EXPLOSION / COMPLETE TIRE FAILURE. 2-3 SECONDS AFTER EXPLOSION TREAD COMPLETELY SEPARATES FROM TIRE. DAMAGE TO LR BODY PANEL, WHEEL WELL AND ASSOCIATED PARTS. TIRE REPLACEMENT ALONG WITH REPAIR/REPLACEMENT OF DAMAGED BODY PARTS DONE TO CORRECT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909405September 23, 2016
TIRES, TIRES:TREAD/BELT
AFTER EXPERIENCING TIRE FAILURE / TREAD SEPARATION ON LR TIRE, INSPECTION OF REMAINING TIRES PERFORMED FOR SIGNS OF TREAD SEPARATION. CRACKS NOTED IN TIRE ON RR WHICH WAS PURCHASED AT THE SAME TIME AS LR BETWEEN TREAD AND SIDEWALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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