Ford F-350 Complaints (1997)

158 consumer complaints on file.

#11270810October 24, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON THE PASSENGER SIDE OF THE ENGINE PAN THE DIPSTICK ADAPTER WAS MANUFACTURED POORLY. THE OIL FROM THE CRANKCASE HAS CAUSED THE ORING TO SWELL AND LEAK OIL. THE OIL LEAK IS GETTING ON THE STARTER AND CLUTCH. THE OIL CAN CAUSE A SHORT IN THE ELECTRICAL SYSTEM. THIS CAN CAUSE AN ACCIDENT OR DEATH WHILE DRIVING. THE OIL ON THE CLUTCH CAN CAUSE LOSS OF CONTROL AND CAUSE AN ACCIDENT OR DEATH. THE ORING CAN SWELL AND FALL OFF THE ADAPTOR AND BECOME LODGED IN THE OIL PICKUP. THIS WILL STARVE THE MOTOR OF OIL AND CAUSE A CATASTROPHIC FAILURE OF THE MOTOR WHILE DRIVING. THIS CAN CAUSE AN ACCIDENT OR DEATH. DUE TO THE INHERENT POOR DESIGN THE ORING THAT IS SUBMERGED IN OIL SHOULD BE COMPATIBLE WITH OIL OR BE ABLE TO BE REPLACED. IT IS NOT POSSIBLE TO REPLACE THE ORING DUE TO DUE TO THE TERRIBLE DESIGN OF THE DIPSTICK ASSEMBLY. TO REPLACE THIS ORING WITH A PROPER OIL COMPATIBLE ONE REQUIRES THE DISASSEMBLY OF THE MOTOR AND THE REMOVAL OF THE MOTOR TO GAIN ACCESS TO THE DEFECTIVE PART. THIS IS A COMMON PROBLEM ON ALL VEHICLES OF THE SAME MAKE AND MODEL FROM 1988-2006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013699August 8, 2017
ENGINE
TL* THE CONTACT OWNS A 1997 FORD F-350. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND IT STALLED A SECOND TIME. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. GLADIAN REPAIR SHOP OF PITTSBURG, VIRGINIA WAS MADE AWARE OF THE FAILURE AND SUGGESTED A LIST OF UNKNOWN REPAIRS. CAMEL BROTHERS REPAIR SHOP OF PRINCE GEORGE, VIRGINIA REPLACED THE ACCELERATOR PEDAL POSITION SWITCH SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711900April 21, 2015
ENGINE
TL* THE CONTACT OWNS A 1997 FORD F-350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAM SHAFT POSITION SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V553000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705988April 15, 2015
TIRES, TIRES:TREAD/BELT
WE WERE TRAVELLING 65 MPH ON THE 91 FREEWAY TOLL ROAD WHEN MY LEFT REAR TIRE TREAD COMPLETELY SEPARATED FROM THE CASING CAUSING MY VEHICLE TO SWERVE AND JUMP AND CAUSING SIGNIFICANT DAMAGE TO MY VEHICLE, INCLUDING DAMAGING THE FUEL FILL LINE. FORTUNATELY THERE WAS NO FUEL LEAKAGE. THE TIRE DID NOT DEFLATE SO THERE WAS NO PUNCTURE OR OTHER EXTERNALLY CAUSED DAMAGE TO THE TIRE OR VEHICLE. I TOOK THE TIRE TO A BF GOODRICH DEALER ON 10/19/14 FOR INSPECTION, THE TIRE WAS STILL FULLY INFLATED. THE DEALER DEFLATED THE TIRE OUT OF SAFETY CONCERNS. HAD THIS BEEN A FRONT TIRE THE POTENTIAL FOR DAMAGE AND INJURY WOULD HAVE SIGNIFICANTLY INCREASED. THE TIRE WAS PURCHASED IN JULY 2012 AND WAS JUST OVER 2 YEARS OLD. TIRE DOT# IS BFW8 0211 0712. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586547May 5, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE DRIVING MY 1997 FORD F350 DIESEL PICKUP, PULLING A 36FT GOOSENECK HORSE TRAILER WITH MY TWO TEENAGE DAUGHTERS AND THEIR FOUR HORSES, THE ENGINE IN MY PICKUP SPONTANEOUSLY IGNITED. THERE WAS NO "CHECK ENGINE" WARNING LIGHT, AND THE ENGINE TEMPERATURE GAUGE SHOWED NORMAL. THE ONLY WARNING I HAD WAS SMOKE COMING UP FROM THE LEFT WHEEL WELL UPON SPEED DECREASE TO TURN A CORNER. I WAS TRAVELING A SHORT DISTANCE FROM HOME AND AT A LOW RATE OF SPEED (LESS THAN 40MPH) DURING THE TRAVEL FROM MY HOME TO THE LOCAL FAIRGROUNDS FOR RODEO PRACTICE. AS I TURNED THE CORNER, THE SMOKE BILLOWED. I IMMEDIATELY PULLED OVER AND SMOKE FILLED THE CAB OF THE PICKUP. MY TWO DAUGHTERS AND I QUICKLY EVACUATED THE VEHICLE AND CALLED 911. WE QUICKLY UNLOADED THE LIVESTOCK FROM THE TRAILER AND GOT FAR AWAY FROM THE SCENE. MY FIANCE, WHO WAS TRAVELING BEHIND US IN ANOTHER VEHICLE, TRIED PUTTING THE FIRE OUT WITH THE FIRE EXTINGUISHER I CARRIED IN MY PICKUP, BUT TO NO AVAIL. AS AN EMERGENCY RESPONDER HIMSELF, HE HAD THE PRESENCE OF MIND TO UNHOOK THE PICKUP FROM THE HORSE TRAILER AND PUSH IT AWAY AS IT BECAME ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE VEHICLE WAS ENGULFED IN FLAMES AND A TOTAL LOSS. FROM THE TIME I NOTICED THE SMOKE UNTIL THE FIRE CONSUMED THE VEHICLE WAS LESS THAN 15 MINUTES. MY DAUGHTERS HAVE BEEN TRAUMATIZED BY THIS INCIDENT. WE HAVE SUFFERED SIGNIFICANT FINANCIAL AND ECONOMIC LOSS AS A RESULT OF THIS SPONTANEOUS FIRE. I NEED TO MAKE PEOPLE AWARE OF THIS TO PREVENT OTHERS FROM SUFFERING SIMILAR LOSS, INJURY OR EVEN DEATH. I AM AWARE THAT THERE ARE MULTIPLE ELECTRICAL ISSUES WITH THIS MAKE/MODEL VEHICLE. I RECEIVED NO RECALL NOTICES FROM FORD, OR WARNING OF ANY KIND THAT SOMETHING LIKE THIS COULD HAPPEN TO MY VEHICLE AS A RESULT OF A FAULTY PART (WHICH IS WHAT WE BELIEVED TO BE THE CAUSE OF THIS FIRE). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10514974June 4, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS 1997 FORD F-350. THE CONTACT STATED THAT SHE NOTICED THAT THE FRAME WAS FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428162October 1, 2011
WHEELS
REAR DRIVER SIDE TREAD SEPARATED FROM TIRE AT 75MPH IN THE STATE OF NEBRASKA.22HRS. LATER IN THE STATE OF OHIO THE PASSENGER REAR SEPARATED. CONTACTED FIRESTONE AND THEY WILL NOT TAKE ANY RESPONSIBILITY FOR INCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10418039August 8, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FUEL GAUGE METER SUDDENLY INDICATED THAT THE FUEL TANK WAS EMPTY. THE CONTACT ALSO DISCOVERED THAT THE PANEL FOR THE FUEL TANK WAS DETACHED, CAUSING THE FUEL TANK TO BE SEPARATED FROM THE CHASSIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 146,823.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379639January 31, 2011
WHEELS
TL*THE CONTACT OWNS A 1997 FORD F-350 SUPERDUTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FRONT PASSENGER WHEEL BROKE IN HALF. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO STATED THAT THE WHEEL WAS DEFECTIVE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 65,850 AND THE CURRENT MILEAGE WAS 66,070. UPDATED 03/07/11*LJ UPDATED 12/20/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359540October 7, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 FORD F-350 TURBO DIESEL. THE CONTACT STATED THAT THE OIL GALLERY PLUGS IN THE ENGINE BLOCK WERE LEAKING OIL WHILE HE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE FREE OF CHARGE. HOWEVER, THE DEALER CALLED HIM AND EXPLAINED THAT HIS VEHICLE WAS OUTSIDE THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED BUT THE CONTACT STOPPED DRIVING IT ON THE STREET. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY USED A NEW MATERIAL WHEN PRODUCING THOSE MODELS AND THE PLUGS WOULD LEAK, BUT REFUSED TO ASSIST IN REPAIR COSTS. THERE WERE PHOTOGRAPHS AVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 66,700. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344232July 20, 2010
FUEL SYSTEM, GASOLINE
WE DROVE THE TRUCK AND IT NEVER GOT HOT OR ACTED UP THEN WE PARKED IT AND A LITTLE BIT LATER IT WAS ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10322892March 30, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1997 FORD F-350 WITH A DIESEL ENGINE. THE CONTACT STATED THAT WHEN HE STOPPED AT A TRAFFIC LIGHT, STOP, THE BRAKE PEDAL FELT UNUSUALLY WEAK AND THERE WAS A STRONG ODOR OF BRAKE FLUID IN THE VEHICLE. THE CONTACT THEN ACCELERATED TO SPEEDS OF 10 MPH AND MADE A TURN. IN DOING SO, HE NOTICED FLAMES FROM UNDERNEATH THE HOOD NEAR THE MASTER CYLINDER. THE ENGINE WAS SHUT OFF AND THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED ACCORDINGLY. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE DEALER DID NOT WANT THE VEHICLE ON THE PROPERTY AND THE CONTACT TO REMOVE IT IMMEDIATELY. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS SOLD TO A LOCAL JUNKYARD. THE APPROXIMATE FAILURE MILEAGE WAS 275,404 AND THE CURRENT MILEAGE WAS 275,404.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10241811September 11, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
FORD F-350 DIESEL DUALLY CAUGHT ON FIRE UNDER THE HOOD WHILE SITTING IN A PARKING LOT. THE VEHICLE WAS JUST FINISHED BEING DRIVEN. THE ENGINE WAS SHUT OFF AND THE KEY WAS REMOVED FROM THE IGNITION. THE FIRE DEPT CAME AND EXTINGUISHED THE FIRE. VEHICLE IS A TOTAL LOSS. INSURANCE WILL NOT COVER THE LOSS. IS FORD RESPONSIBLE FOR COVERING THE LOSS? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10230411June 10, 2008
SERVICE BRAKES, HYDRAULIC
A STEEL BRAKE LINE ON MY TRUCK RUSTED AND RUPTURED CAUSING A COMPLETE BRAKE FAILURE. THIS IS THE SECOND OCCURRENCE OF THIS PROBLEM ON THIS VEHICLE. THE BRAKE LINE HAD RUSTED AND HAD A PARTIAL FAILURE, CAUSING A LEAK. THE RUSTED SECTION WAS REPLACED ABOUT 5 YEARS AGO. THE RECENT LINE FAILURE CAUSED AN ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10205566October 13, 2007
VEHICLE SPEED CONTROL
RECEIVED RECALL NOTICE FROM FORD FOR DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH. LOCAL DEALERSHIPS HAVE NO PARTS TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205530October 12, 2007
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
VEHICLE FIRE 1997 FORD F350, CAUSED BY FIRE STARTING IN BRAKE MASTER CYLINDER. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10191248May 19, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
STOPPED AT A STOP SIGNAL AND ENGINE QUIT. CRANKED OKAY, BUT WOULD NOT START. GOT IT TOWED TO MY HOUSE. AFTER LOTS OF TROUBLE SHOOTING FOR NOT STARTING, NOTICED THAT THE ENGINE TACHOMETER WAS NOT WORKING WHEN TRYING TO START. REPLACED THE CAM POSITION SENSOR, F7TZ-12K073-B. THE TRUCK STARTED RIGHT UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190564May 12, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
CAM SHAFT POSITION SENSOR IN TRUCK HAS GONE OUT SUDDENLY AND COULD BE VERY DANGEROUS WHEN MOVING - LOSS OF POWER STEERING AND BRAKES. EVIDENTLY ALMOST ALL ENGINES HAVE THIS PART FAIL AT SOME POINT AND HAVE DONE NOTHING TO HELP THE CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184751March 11, 2007
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE HAD TWO CAMSHAFT POSITION SENSOR FAILURES ON MY 97' F350 7.3L DIESEL IN A MATTER OF ONE YEAR. THIS LEFT ME STRANDED ON BOTH OCCASIONS. I DISCOVERED ON SEVERAL FORD TRUCK DISCUSSION FORUMS THAT THIS IS ONE THE MOST COMMON FAILURES ON THESE TRUCKS THROUGH A VARIETY OF YEARS. I COULD NOT FIND ANY PERSON WHO OWNED A SIMILAR YEAR TRUCK AND DID NOT HAVE THIS COMPONENT FAIL ON THEM. PLEASE TAKE ACTION ON THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171605October 23, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE WAS PARKED FOR SEVERAL HOURS WHEN FIRE AND SMOKE WAS NOTICED COMING FROM UNDER THE HOOD NEAR THE WINDSHIELD. THE FIRE DEPARTMENT WAS CONTACT AND AFTER THE FIRE WAS PUT OUT, IT WAS DETERMINED THE VEHICLE SPEED CONTROL MODULE WAS RESPONSIBLE FOR THE FIRE. A FIRE REPORT WAS TAKEN BY THE FIRE DEPARTMENT AND PHOTOS WERE AVAILABLE. A POLICE REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO THE INSURERS LOT FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT YET NOTIFIED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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