Ford F-350 Complaints (2002)

240 consumer complaints on file.

#10155230April 12, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, A BANG WAS HEARD FROM THE ENGINE. THE VEHICLE WAS IDLING ROUGH AND PULLED OVER. UPON INSPECTION, THE CONTACT FOUND A SPARK PLUG ON TOP OF THE ENGINE. THE DEALERSHIP WAS ALERTED, BUT THE CONTACT IS REPAIRING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153336March 21, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE APPLYING PRESSURE TO THE ACCELERATOR PEDAL AT LOW SPEEDS THE VEHICLE ACCELERATES. ALTHOUGH THE DEALER WAS ALERTED NO APPOINTMENT FOR INSPECTION WAS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152572March 13, 2006
TIRES
I HAVE A 2002 FORD F-350 SUPER DUTY WITH DUAL REARS. THE TRUCK CAME WITH SEVEN GENERAL TIRES, 23585R16. OF THE SEVEN TIRES, FOUR HAVE FAILED SUDDENLY AND UNEXPECTEDLY WITH TREAD/PLY SEPARATION AND BLOWOUTS. THE MOST SERIOUS WAS A LEFT FRONT THAT SUDDENLY BLEW OUT IN VERY HEAVY TRAFFIC ON I-35 JUST SOUTH OF THE TWIN CITIES AND AT 70 MPH. THAT FAILURE WAS A VERY NEAR ACCIDENT, BUT OTHER DRIVERS WERE ABLE TO GET OUT OF MY WAY AS I FOUGHT TO RETAIN CONTROL AND GET THE VEHICLE STOPPED. THE OTHER THREE BLOWOUTS WERE ON THE REAR AND THE DUAL WHEELS SAVED ME FROM A SERIOUS LOSS OF CONTROL. TWO OTHER ORIGINAL TIRES SHOWED EVIDENCE OF SIMILAR PROBLEMS AND WERE REMOVED FROM SERVICE BEFORE FAILURE. ONLY ONE OF THE SEVEN ORIGINAL TIRES HAS NOT FAILED AND THAT ONE HAS SPENT MOST OF ITS LIFE AS A SPARE. SO OVERALL SIX OUT OF SEVEN TIRES HAVE PREMATURELY FAILED BY TREAD/PLY SEPARATION WITH FOUR POTENTIALLY LIFE THREATENING FAILURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147983January 18, 2006
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THIS HAPPENED SEVERAL MONTHS AGO, BUT MY F-350 POWER STROKE HAD THE DREADED CAM POSITION FAILURE. MY DAUGHTER WAS STUCK AT AN INTERSECTION IN 5 O'CLOCK TRAFFIC AND THE TRUCK WAS DEAD. I CARRIED A SPARE SENSOR IN THE GLOVE BOX KNOWING THAT THIS IS A VERY COMMON FAILURE. IMAGINE BEING IN THE LEFT LANE OF THE INTERSTATE WHEN IT DECIDES TO FAIL. LOSE POWER STEERING AND POWER BRAKES. READ ABOUT CPS FAILURES ON "THEDIESELSTOP.COM". COULD FAIL WHEN TURNING LEFT IN FRONT OF ON COMING TRAFFIC. I FEEL THIS IS A VERY DANGEROUS FLAW IN THIS MOTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143262November 19, 2005
ENGINE AND ENGINE COOLING:ENGINE
AT 43,350 THE SPARK PLUG BLEW OUT OF THE CYLINDER REQUIRING THE RIGHT HEAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142554November 14, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MY VEHICLE IS A 2002 FORD F-350 XLT 4X4 POWER STROKE DIESEL...AUTO TRANS. THE DIESEL ENGINE UNEXPECTEDLY SHUT DOWN DUE TO A DEFECTIVE " SYNCHRONIZER " ( CAM POSITION SENSOR OR " CPS" ) WHILE TOWING A HEAVY BOAT & TRAILER ( 9,800 LBS ), THE ENGINE SUDDENLY AND UNEXPECTEDLY SHUT OFF FOR NO APPARENT REASON. WHEN THIS HAPPENS THERE IS NO POWER STEERING OR BRAKES. THIS MAKES THE TRUCK HARD TO STEER AND STOP, AND IS A VERY DANGEROUS CONDITION,ESPECIALLY WHILE TOWING A TRAILER. THE FIRST TIME IT HAPPENED, I NARROWLY MISSED HITTING A TELEPHONE POLE, AS I DID NOT KNOW THE ENGINE HAD DIED UNTIL I CONTINUED TO STEER THE VEHICLE AROUND A SLIGHT CORNER AND IT WOULD NOT TURN UNTIL I EXERTED HEAVY EFFORT ON THE STEERING WHEEL. ( NO POWER STEERING WHEN THE ENGINE DIES) A WOMAN WOULD NEVER BE ABLE TO STEER THIS VEHICLE WHEN THIS OCCURS. I THEN TRIED TO STOP THE TRUCK, AND WITH THE ENGINE STALLED ,THERE WAS NO POWER BRAKES EITHER. WITH HEAVY TOWING WEIGHT, THIS IS ALSO EXTREMELY DANGEROUS. THERE WAS NO ACCIDENT OR DAMAGE, BUT THIS IS A DANGEROUS CONDITION. I FOUND THAT IT IS COMMON KNOWLEDGE TO FORD DEALERS & POWERSTROKE OWNERS THAT THESE " CAM SENSORS " FAIL OFTEN, RESULTING IN THE ENGINE SHUTTING OFF UNEXPECTEDLY,OR SOMETIMES CAUSING IT NOT TO START IF THE ENGINE DOES NOT START , THIS IS NOT A DANGEROUS CONDITION, HOWEVER IF THE ENGINE DIES WHILE TOWING A TRAILER, THERE IS A GOOD POSSIBILITY OF LOSING CONTROL DUE TO THE EXTREME EFFORT REQUIRED TO STOP AND / OR STEER THE TRUCK WHEN THE ENGINE SHUTS OFF. THE PART NUMBER FOR THE REPLACEMENT CAM SENSOR IS : F7TZ-12K073-A. I HAVE THE OLD SENSOR AVAILABLE FOR INSPECTION IF FORD WANTS IT, BUT I AM SURE THEY ARE WELL AWARE OF THIS PROBLEM WITH THESE TRUCKS. THERE WERE NO COMPUTER TROUBLE CODES STORED WHEN THIS HAPPENS. I HAVE HAD 3 OTHER FORD POWERSTROKE DIESELS AND THE " CAM SENSOR " HAS FAILED ON EVERY ONE OF THEM. FORD NEEDS TO SERIOUSLY LOOK INTO THIS PROBLEM WITH THESE SENSORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140472October 21, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2002 F350 DIESEL, I BOUGHT THIS VEHICLE NEW IN AUGUST 2003 AND HAVE PRESENTLY 93,000 MILES. THE OIL PAN TO THE MOTOR HAS RUSTED THROUGH. I FEEL THIS ITEM SHOULD LAST THE LIFE OF THE VEHICLE. I HAVE BEEN IN TOUCH WITH A COUPLE OF FORD DEALERS AND THEY BOTH SAID THIS IS A COMMON PROBLEM WITH THIS TRUCK. I WAS QUOTED $1600.00 TO HAVE THIS PROBLEM TAKEN CARE OF. THERE HAS BEEN NO RECALLS AS OF YET TO TAKE CARE OF THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136479September 29, 2005
TIRES:TREAD/BELT
DT: ABOUT TWO WEEKS AGO ON SEPTEMBER 1, 2005 THE FRONT PASSENGER'S SIDE TIRE TREAD CAME OFF OF THE TIRE. IT CAUSED SOME BODY DAMAGE. ON SEPTEMBER 13, 2005 THE DRIVER'S FRONT TIRE TREAD CAME OFF. THE TIRE STILL HAD AIR IN IT. THE TIRES HAD 50,000 MILES ON THEM. THE DRIVER'S SIDE TIRE WHERE THE TREAD CAME OFF, RIPPED SOME WIRING UNDER THE VEHICLE CAUSING IT NOT TO START. CONTACTED THE DEALER, THEY SAID THERE WAS NOTHING THEY COULD DO.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135813September 8, 2005
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
DT: THE CONSUMER STATED THAT 2002 FORD F350 STALLED AND ACCELERATED WHEN THE BRAKES WERE ON. THE TRUCK STALLED INTERMITTENTLY. THIS HAPPENED A COUPLE OF TIMES A WEEK. ACCELERATION WAS HAPPENING ALL THE TIME WHEN THE CONSUMER WAS AT A STOP LIGHT. THIS WAS HAPPENING FOR A YEAR. THE CONSUMER HAS NOT HAD THE TRUCK CHECKED NOR INSPECTED IN THE YEAR THAT HE WAS HAVING THESE PROBLEMS. THE CONSUMER CONTACTED THE DEALER AND THE CONSUMER SAID THAT HE WOULD TAKE THE TRUCK SOMETIME NEXT WEEK FOR CHECKUP. THE CONSUMER HAS NOT CONTACTED FORD. THE VEHICLE WAS STALLING AT LOW SPEEDS 0-20 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135501September 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKE SHIFT INTERLOCK, FAILED VEHICLE ROLLED WITHOUT DEPRESSING BRAKE PETAL. FAILURE RESULTED IN THE DEATH OF IAN JOSEPH CAMPBELL 4/14/04 NOTHING HAS BEEN DONE TO CORRECT PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
1
#10130559August 30, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: CONTACT HAD A 2004 FORD F-350 SUPER DUTY TRUCK AND THE STUDS TO THE MANIFOLD RUSTED. CONSUMER NOTICED THIS ABOUT 3 WEEKS AGO ON 7-8-05. THE DEALER STATED THIS WAS NORMAL WEAR. THE TRUCK HAD 78,000 MILES ON IT. THIS IS THE FIRST TIME SHE HAD PROBLEMS WITH THE MANIFOLD. THE DEALER STATED CONSUMER NEEDED TO GET THE STUDS REPLACED AT HER OWN EXPENSE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131630August 4, 2005
TIRES:TREAD/BELT
WHILE DRIVING MY F-350 ON I-95, THERE WAS A SUDDEN EXPLOSION AND CAUSED THE TRUCK TO SWERVE VIOLENTLY AND AS I SLOWED TO VEER INTO THE EMERGENCY LANE A LOUD HAMMERING SOUND CAME FROM UNDER TRUCK. AFTER STOPPING AND CHECKING I FOUND THE RIGHT INNER DUALLY WHEEL HAD COME APART AND OVER HALF THE TREAD WAS MISSING FROM THE TIRE. THE TREAD SEPARATION RIPPED THE PLASTIC WHEEL WELL HOUSING OUT AND RIPPED TWO 6" AND 8" TEARS IN THE BED OF THE TRUCK. THE FIBERGLASS WHEEL WELL HAD LARGE CRACKS AND THE SUPPORTS WERE TORN LOOSE. SOME ELECTRICAL WIRING WAS ALSO TORN LOOSE AND IN THE BED OF TRUCK, BEHIND THE WELL, THE METAL WAS BENT UPWARD ABOUT 4" IN A SQ. FT. AREA. THE TAIL PIPE CHROME END PIECE WAS KNOCKED OFF AND THE TAIL PIPE WAS SMASHED FLAT. I REPLACED THE TIRE WITH THE SPARE. TWO WEEKS LATER THE SAME THING HAPPENED ON THE OPPOSITE SIDE WITH SLIGHTLY LESS DAMAGE. THE TRUCK HAS ONLY 18,000 MILES ON ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132345August 3, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 FORD 350 DEVELOPED PROBLEMS WITH THE BRAKING SYSTEM.*MR THE CONSUMER STATED EVEN UNDER MODERATE BRAKING THE FRONT ROTORS WARPED WHICH CAUSED BRAKE AND HANDLING PROBLEMS. THE BRAKES HAVE BEEN AN ONGOING PROBLEM. THE BELT TENSIONER AND BATTERY WAS REPLACED. THE CHECK ENGINE LIGHT ILLUMINATED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130905August 1, 2005
TIRES, TIRES:TREAD/BELT
COMING HOME FROM SHAWNEE ABOUT 40 MILES FROM HOME,AND AT ABOUT 20 MILES FROM BEING HOME FELT A BAD VIBRATION IN STEERING WHEEL PULLED OVER TO CHECK TIRES,FELT ALL AROUND THEM NOTICED THAT THERE WHERE INDENTATIONS IN SIDE WALLS,LATER FOUND OUT THAT THESE ARE CALLED LEMMONING MARKS,GOT BACK IN TRUCK AND CONTINUED ON AT A SLOWER SPEED OF ABOUT 60 MPH,AND ABOUT 3 TO 4 MILES DOWN THE ROAD A SEVERE VIBRATION STARTED AND THEN THE LEFT FRONT BLEW OUT BAD CAUSING TO ME BE SWEPT OFF ROAD TO LEFT SEVERELY INTO THE MEDIAN,THESE TIRES ONLY HAVE 29096 MILES ON THEM I FIRMLY BELIEVE THAT THESE TIRES ARE DEFECTIVE AND AFTER BEING STRANDED ON ROAD FOR ABOUT 4 HOURS WAITING FOR FORDS ROADSIDE ASSISTANCE BECAUSE I AM IN A WHEELCHAIR I HAD TOO BE TOWED HOME. WHERE UPON CHECKING SEVERAL WEB SIGHTS I FOUND THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM AT ABOUT THE SAME MILEAGES THE REST OF MY TIRES SEAM TO BE HAVING THE SAME SYMPTOMS PLUS SOME SIGNS OF CHALKING THIS IS ALSO A SIGN OF DEFECTIVE TIRES. ALSO I HAVE NOT DRIVEN ON THEM SINCE,I AM TRYING TO GET SOME RESPONSE OUT OF GENERAL TIRES BECAUSE MY TRUCK SUFFERED SEVERE DAMAGE TO THE WHOLE LEFT FRONT QUARTER PANEL AND ALL THE ABS WIRING SYSTEM IS TORE UP AND HANGING LOOSE,I COULD NOT GET THE SPARE TIRE OFF OF ITS RACK BECAUSE FORD DID NOT PUT THE SPARE TIRE KEY THAT YOU NEED TO LOWER THE TIRE DOWN OFF OF IT'S RACK,WAS TOLD BY FORD THAT IT WOULD NEED TO BE TOWED AGAIN TO BRING IT IN TO HAVE SPARE TIRE RACK CUT!! OFF TO GET TO SPARE,I FEEL THAT THERE SHOULD HAVE BEEN SOME TYPE OF NOTICE PUT OUT BY FORD ABOUT THIS SPARE TIRE PROBLEM BECAUSE I FOUND OUT ALSO THAT THE KEYS ARE NO LONGER AVAILABLE,THIS IS WHY I WILL HAVE TO HAVE IT TOWED IN AGAIN TO GET MY SPARE. CUT OFF. I FEEL THIS IS A MAJOR PROBLEM THAT NEEDS TO BE ADDRESSED SO THAT NO LIVES ARE LOST OR PEOPLE INJURED. THANK YOU DONNIE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130350July 27, 2005
TIRES:TREAD/BELT
DRIVING ON I-10 WEST ABOUT 65 MPH WHEN THE RUBBER PEALED OFF THE RIGHT REAR TIRE CAUSING $3400.00 DAMAGE TO F-350 FORD QUARTER PANEL,BED,TAIL LIGHT,END GATE AND BUMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130352July 27, 2005
UNKNOWN OR OTHER
WHILE DRIVING THE 2002 F350 SUPER DUTY PICK-UP TRUCK WE PURCHASED ON 7/15/05, WITH ONLY 26,000 MILES ON IT, THE THROTTLE QUITS WORKING. THE ENGINE STAYS RUNNING, SO WE DO NOT LOOSE THE POWER STEERING ETC, BUT WHEN TURNING LEFT IT WENT OUT & WE COULD NOT GET OUT OF THE WAY OF THE ONCOMING TRAFFIC. THANK GOODNESS THE CARS WERE GOING SLOW ENOUGH THAT THEY COULD STOP. IT HAPPENED 7/24/5, 5 TIMES IN 1 HR. WE CONTACTED THE FORD DEALER & THEY SAID WE WERE OUT OF LUCK. TO PUT IT ON THE COMPUTER THEY WANTED TO CHARGE US $90.00. WE ONLY HAD THE VEHICLE 9 DAYS & THEY WILL NOT DO ANYTHING ABOUT IT. TO US IT IS SAFETY RELATED & SHOULD BE ADDRESSED BY THE MULLINAX FORD DEALERSHIP IN AMHERST, OH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129535July 21, 2005
TIRES
DT: THREE OF THE 6 TIRES BLEW OUT. TWO ON THE FRONT AND ONE ON THE REAR. CONTACTED GENERAL TIRES ,THEY SAID THEY WOULD SEND A FORM TO FILL OUT. FIRST THE FRONT TIRE BLEWOUT AND ABOUT 50 FEET FURTHER THE LEFT FRONT TIRE BLEWOUT. THE SIDEWALLS WERE STILL INTACT. THE FRONT TWO BLEW OUT ON JULY 9,2005, THE REAR BLEW OUT ON JULY 19, 2005. *AK THE BLOWOUTDS CAUSED DAMAGE TO THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124859June 9, 2005
TIRES:TREAD/BELT
LEFT FOR TRIP FROM PHOENIX TO TEXAS. STOP TO FUEL FOR THE TRIP. CHECK TIRE AIR PRESSURE AND FUELD UP. DROVE TO TEXAS. LEFT FOR PHOENIX AND STOPPED FOR FUEL AND CHECKED TIRE PRESSURE. AROUND 11PM JUST OUTSIDE TUCSON I HEARD A LOUD THUMP AND MY FRONT END STARTED SHAKING VIOLANTLY. I WAS TRAVELLING 75MPH AND RELEASED MY FOOT OFF THE GAS AND HUNG ON THE STREARING WHEEL. I SLOWED TO A STOP AND PULLED OF THE INTERSTATE. GOT OUT AND INSPECTED THE RIGHT FRONT TIRE OF MY F350 DUALLY AND FOUND THE TREAD HAD SPERATED FROM THE TIRE. DUE TO SAFTEY REASONS, I DECIEDE TO LIMP TO THE NEAREST STATION ABOUT A MILE AWAY. THE TIRE STILL HAD SOME PRESSURE IN IT. I CHANGE THE TIRE, INSPECTED THE DAMAGE, AND DECIDED TO CONTINUE THE 150 MILES HOME AT A MUCH SLOWER PACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123909June 2, 2005
TIRES:TREAD/BELT
DT: 1 MONTH AGO TOOK HCAR ON A TRIP AND THE BACK LEFT TIRE TREAD SEPARATED. GOT IT FIXED. YESTERDAY THE RIGHT BACK TIRE SEPARATED.THE TIRES ONLY HAD 28,000 MILES ON THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121013May 16, 2005
ELECTRICAL SYSTEM:STARTER ASSEMBLY
CONSUMER STATES: 3 TIMES NOW, THE STARTER BURNED UP WHILE SETTING IN THE GARAGE AND THE WIRING BURNT OUT IN THE STARTER. AFTER CONSUMER HAD DRIVEN THE VEHICLE, WHEN YOU COME BACK OUT, YOU CAN SMELL BURNT WIRING. DEALER CAN NOT PIN POINT THE PROBLEM. THE STARTER IS ENGAGING WHEN THERE ARE NO KEYS IN THE IGNITION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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