Ford F-350 Complaints (1997)

158 consumer complaints on file.

#723998June 13, 2000
STRUCTURE:BODY
THE WHOLE BODY OF THE TRUCK IS OUT OF ALIGNMENT THE HOOD IS RAISED ON ONE SIDE AND FITS FLUSH ON THE OTHER THE GAP AT THE FENDERS IS NORMAL ON ONE SIDE AND WIDE ON THE OTHER THE DASH INSIDE THE VEHICLE IS OFF-CENTER THE DOORS HAVE GAPS ON THE OUTSIDE I CAN STICK MY INDEX FINGER IN AND I PUT ALL MY FINGERS INSIDE BETWEEN THE DOOR AND THE FRAME WITH IT CLOSED THE BED OF THE TRUCK LOOKS HIGHER ON ONE SIDE THAN ON THE OTHER IF I PUT ON MY CAMPER TOP IT RIDES HIGH ON ONE SIDE AND DRAGS ON THE OTHER IT IS LIKE THE WHOLE TRUCK BODY DOESN'T FIT AND SITS CROOKED ON THE FRAME I HAVE COMPLAINED ABOUT THIS FROM THE BEGINING AND I FEEL AS THOUGH I HAVE BEEN GIVEN THE RUN AROUND I HAVE REPEATEDLY ASKED IF THE TRUCK WAS WRECKED AND WAS TOLD NO! NOW I AM TIRED OF THE EXCUSES AND AM READY NTO FIGHT TO GET SOMETHING DONE SO POINT ME IN THE RIGHT DIRECTION *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723841June 10, 2000
STEERING: STEERING WHEEL/HANDLE BAR
THE COLLAPSABLE UPPER STEERING COLUMN IS VERY WORN AND SLOPPY AND NEEDS TO BE REPLACED. I FEEL THIS IS AN EXTREME SAFETY HAZARD THAT COULD LEAD TO POSSIBLE LOSS OF STEERING. THERE IS NO RECALL FOR THIS PART AND I WILL HAVE TO PAY FOR IT OUT OF MY OWN POCKET. SINCE THERE IS NO NEW PART NO. FOR THIS PART, I FEEL IT WILL ONLY GO OUT AGAIN IN ANOTHER 60,000 MI. THIS PART SHOULD BE ADRESSED AND A NEW RECALL PART SHOULD BE ASSIGNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861375May 3, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING APPROXIMATELY 60 MPH BRAKE LIGHT STARTED TO FLICKER ON/OFF. CONSUMER ATTEMPTED TO SLOW DOWN BY PRESSING BRAKES, BUT AUTOMOBILE WAS NOT ABLE TO STOP. CONSUMER HAD TO USE BOTH FEET TO PUSH THE BRAKE PEDAL DOWN. EFFECT OF THIS WAS THAT CONSUMER WAS UNABLE TO STOP W/O WARNING, AND WAS PRONE TO A SERIOUS ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551112February 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AS THE RESULT OF MISDIAGNOSIS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717427January 16, 2000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
LOSS OF VACUUM PUMP ON FORD F350 CREW CAB CAPEABLE OF TOWING 20000 LBS RESULTS IN MECHANICAL BRAKING IMMEDIATELY. I WAS LUCKY, I WAS ONLY DOING 35MPH WHEN FAILURE OCCURRED. FOR MORE INFO ON FAILURES GO TO HTTP://WWW.FORD-DIESEL.COM AND SEARCH VACUUM PUMP FAILURE *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550384January 12, 2000
WHEELS:HUBCAP/COVER
FRONT AND REAR HUB CAPS FELL OFF REPEATEDLY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852071November 24, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHILE DRIVING AT ANY SPEED VEHICLE JUMPS AND SHIFTS HARD. WHEN COMING TO A STOP AND DOWNSHIFTING, VEHICLE LUNGED FORWARD. CONSUMER HAD TO KEEP FEET ON THE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714813November 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A TWO YEAR OLD F350 POWERTRUCK DIESEL AND THE TRANSMISSION HAS GONE OUT OF IT AT 49,000 MILES. IT IS JUST OUT OF WARRANTY. I BELIEVE THIS TO BE POOR QUALITY WORKMANSHIP/DESIGN WHEN I SPEND OVER $30,000 DOLLARS FOR A VEHICLE AND THE TRANSMISSION GOES OUT OF IT BEFORE 50,000 MILES. I NEVER TOW OVER 6,000 LBS WITH THIS VEHICLE AND HAVE ONLY COMPLETED TWO TRIPS IN EXCESS OF 200 MILES. ALL OTHER TRIPS ARE UNDER 100 MILES. THE FORD DEALER SAID THEY MIGHT BE ABLE TO HELP IF I COULD PROVIDE ALL RECEIPTS SHOWING I HAD THE REQUIRED MAINTENANCE COMPLETED. I GENERALLY SERVICE ALL VEHICLES MYSELF AND HAVE LITTLE OR NO RECEIPTS. WHEN I DID HAVE A REPUTABLE COMPANY DO MY MAINTENANCE THEY WERE AND ARE UNABLE TO LOCATE THE APPROPRIATE INFORMATION IN THEIR DATA BASE. FORD WANTS TO PUT A REMANUFACTURED OR REBUILD BACK IN AT MY EXPENSE AND I FEEL THIS IS COMPLETELY WRONG AND I BOUGHT A VEHICLE THAT SHOULD HAVE BEEN BUILT MUCH BETTER. ANY ASSISTANCE OR DIRECTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU, SINCERELY, DAN YOPP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714653November 11, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES STARTED LOCKING UP/GRABBING, AND VIBRATING, AT 8,000 MILES, AND CONTINUED AT 48,000 MILES. DEALER HAS BEEN UNSUCCESSFUL IN REPAIR OF THE BRAKE SYSTEM. I CANNOT DRIVE AN UNSAFE VEHICLE. HELP! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714459November 8, 1999
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
REPLACEMENT PART SHORTER AND FURTHER AWAY. MUST REMOVE HANDS FROM WHEEL TO USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714324November 4, 1999
SERVICE BRAKES, AIR:ANTILOCK
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714328November 4, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES ON THIS F350 TRUCK LOCK UP INTERMITTENTLY, FRONT AND REAR, AND HAS DONE THIS SINCE ABOUT 8,000 MILES. THE DEALER HAS MADE MANY, MANY UNSUCCESSFUL ATTEMPTS TO FIX THE PROBLEM. SINCE THE PROBLEM IS INTERMITTENT, WHEN THE FORD REP WAS CALLED AND CAME TO INVESTIGATE THE BRAKES WERE WORKING FINE AT THAT TIME. WE HAVE TRIED TO GET THEM TO TAKE THE VEHICLE AND DRIVE IT FOR MORE THAN 5 MINS. TO CHECK IT AND HE SAID HE DID NOT HAVE TIME. WE HAVE WORKED WITH THE DEALER UNTIL WE FEEL WE CAN NO LONGER DRIVE THIS VEHICLE. IT IS UNSAFE. SEVERAL PEOPLE AT THE DEALERSHIP HAVE DRIVEN IT AND HAVE HAD THE BRAKES LOCK UP BUT NOT THE PERSON IN "AUTHORITY" TO REPORT TO FORD. EVEN AN OUTSIDE SERVICE PERSON HAS DRIVEN IT AND EXPERIENCED THE LOCKING UP OF THE BRAKES. WE ARE SEEKING LEGAL COUNSEL AT THIS POINT SINCE WE ARE GETTING NO HELP. WE HAVE TRIED TO GET FORD TO BUY BACK THE VEHICLE AND THEY ARE NOT WILLING TO DO THIS AT THIS POINT. SO I HAVE REQUESTED AN ARBITRATION PACKAGE FROM THE FORD CUSTOMER ASSISTANCE CENTER TODAY. THEY REFUSED TO SEND ME COPIES OF THE REPORTS I HAVE CALLED IN TO THEM CONCERNING THIS PROBLEM TOO. SO IT LEAVES ME NO CHOICE BUT TO MOVE ON. FORD HAS BEEN UNWILLING TO LISTEN. MAYBE THEY WILL LISTEN IN COURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714330November 4, 1999
VEHICLE SPEED CONTROL
THE ACCELERATOR HAS MALFUNCTIONED 3 TIMES, LEAVING ME AND MY PASSENGERS STRANDED AT VARIOUS LOCATIONS. THE TRUCK WILL START BUT THERE IS NO RESPONSE OF THE ENGINE TO THE ACCELERATOR PEDAL MAKING IT IMPOSSIBLE TO MOVE. IT IS A "FLY BY WIRE" SYSTEM WHICH HAS NO DIRECT MECHANICAL LINKAGE FROM THE PEDAL TO THE ENGINE AND THE PEDAL ASSEMBLY HAS NOW BEEN REPLACED TWICE. THE FIRST TIME WAS AT 30374 MILES ON 7/23/98 AND NOW AGAIN AT 47801 MILES ON 10/13/99. THIS IS NOT A COMPONENT SUBJECT TO ABUSE AND I BELIEVE THAT THIS IS CLEARLY A MANUFACTURING DEFECT BUT I STILL HAD TO PAY $100. DEDUCTABLE ON THE LAST REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713473October 18, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD THREE REPLACEMENT TRANSMISSIONS MODEL: (E-4OD). I NOW HAVE 48,000 ON MY TRUCK AND I NEED A FOURTH TRANSMISSION. THE PROBLEM CONSISTS OF POOR SHIFTING (HARD SHIFTS, UNTIMELY SHIFTING, SHIFTS INTO OD WHEN IT IS OFF, AND YOU MUST DEPRESS GAS PEDAL MODERATLEY TO PROCEED IN REVERSE) I REPORTED THIS PROBLEM INITIALLY ON NOV OF 98, AND THE DEALERSHIP REPLACED THE TRANSMISSION EACH TIME FREE OF CHARGE BUT THEY ONLY WOULD PUT A RE-MANUFACTURED TRANSMISSION IN IT DUE TO THEY MEET THE SAME SPECS. AS NEW TRANSMISSIONS. I HAD THE ENGINEER FROM FORD AT MY DEALERSHIP TWO WEEKS AGO AND HE FOUND NO PROBLEMS BUT THE TECHNICIAN THAT NORMALLY PROVIDES SERVICE ON MY TRUCK STATED IT WAS NOT ACTING UP FOR SOME REASON ON THAT DAY. I KNOW THERE HAVE BEEN MULTIPLE PROBLEMS WITH THIS TRANSMISSION, (THE TOWN OF WALLKILL, NY DIAL-A-BUS HAS- I THINK OVER 80 REPLACEMENT E-4OD TRANSMISSIONS - IT IS ALSO SERVICED AT VILLAGE FORD) I HAVE ALSO FOUND OUT FROM OTHER F-SERIES DIESEL AUTOMATIC OWNERS THAT MANY HAVE HAD PROBLEMS WITH THEIRS. I FEEL I HAVE HAD THE RUN-AROUND BY FORD AND I AM VERY DISSATISFIED WITH THIS VEHICLE. PLEASE LOOK INTO THIS PROBLEM - I DIDNOT FIND ANY INFO ON YOUR WEB SITE BUT I KNOW THERE ARE MANY TECHNICAL SERVICE BULLETINS ON THIS COMPONENT. THANK YOU IN ADVANCE! - KURT HAHN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849402September 30, 1999
TIRES:SIDEWALL
INSIDE REAR TIRE SPLIT AT THE SIDEWALL. A RECALL HAS BEEN ISSUED ON THE VEHICLE TIRE. THE DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849126September 29, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THERE IS A BOLT THAT COMES LOOSE, CAUSING POWER STEERING TO GO COMPLETELY OUT. THIS HAS HAPPENED TWICE. DEALER REPLACED PART, AND PROBLEM HAS REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848208September 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION MALFUNCTIONED, CAUSING A LOSS OF VEHICLE CONTROL. PREVIOUSLY, DLR REPAIR THE TRANSMISSION UNDER WARRANTY, BUT THE PROBLEM STILL OCCURS. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847012September 7, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE ABS BRAKES ON WET OR DRY PAVEMENT THE PEDAL GOES TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845588August 23, 1999
ENGINE AND ENGINE COOLING:ENGINE
WITHOUT PRIOR WARNING VEHICLE WAS OVERHEATING. CONSUMER HAD VEHICLE IN DEALER SHOP FOR REPAIR SERVICE SEVEN TIMES, AND THE DEALER CAN'T DETERMINE THE CAUSE. HOWEVER , DEALER REPLACED THE ENGINE DUE TO A LEAKAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844870August 11, 1999
SUSPENSION:FRONT
WHEN DRIVING AT ANY SPEED THERE IS A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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