Ford F-350 Complaints (2002)

240 consumer complaints on file.

#10514784June 3, 2013
TIRES, TIRES:SIDEWALL
ALL FOUR TIRES HAVE A CONTINUOUS CUT ALL THE WAY AROUND THE SIDEWALL. BF GOODRICH LT285/75R16. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504596March 26, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE VEHICLE IS DEPENDENT UPON A VEHICLE SECURITY MODULE TO OPEN DOORS, SHOW IF DOORS ARE OPEN OR CLOSED, AUTOMATICALLY LOCK AND UNLOCK DOORS, TURN ON AND OFF LIGHTS, ETC. THE UNIT INSTALLED IN MY VEHICLE HAS BEEN REPLACED BY ANOTHER UNIT BY FORD. FORD HAS NOT RECALLED THIS DEVICE. MANY OWNERS HAVE REPORTED AND HAVE HAD TO REPLACE THESE DEVICES BECAUSE OF THE PROBLEMS WITH LOCKS NOT WORKING (OPEN AND CLOSE), HEADLIGHTS NOT WORKING OR TURNING OFF WHILE DRIVING, FALSE SAFETY INDICATIONS BEING DISPLAYED, ETC. I AM NOW EXPERIENCING THIS PROBLEM AND HAVE TO REPLACE THIS MODULE TO STOP THESE SAME ISSUES IN MY VEHICLE. IT IS A THERMAL PROBLEM AND ONLY OCCURS WHENEVER THE VEHICLE IS WARMED DURING THE DAY IN THE HEAT. IT BEGINS TO WORK PROPERLY AFTER THE AIR CONDITIONER COOLS THE CAB DOWN OR AT NIGHT WHEN THE TEMPERATURES ARE COOLER. THE ORIGINAL PART # IS 2C7T-15K602-AJ, THE REPLACEMENT PART # IS 4C7Z-15604-AC. EVERY WEBSITE BLOG THAT INCLUDES SUPER DUTY TRUCKS FROM 2002 HAVE VOLUMES OF PEOPLE WITH THE SAME ISSUE AND FORD REPLACING THE VSM. THE FACT THAT THE PART NUMBER HAS CHANGED TO A NEW REV AND A HIGH VOLUME OF OWNERS ARE EXPERIENCING THE SAME ISSUE IS PROOF OF A FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504423March 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT HE PLUGGED AN ENGINE BLOCK WARMER UP FOR APPROXIMATELY 1.5 HOURS. THE CONTACT LATER HEARD A LOUD EXPLOSION AND FOUND THAT THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 150,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10496570February 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SHOULDER AND TOWED TO THE DEALER. THE DEALER INSPECTED AND REPLACED THE CAM SHAFT POSITION SENSOR. THE INITIAL FAILURE OCCURRED IN 2006 AND WOULD RECUR EVERY TWO YEARS, AND EVERY TWO YEARS SINCE THEN THE VEHICLE WOULD STALL AND THE CAM SHAFT POSITION FAILURE HAD TO BE REPLACED. THE CAM SHAFT POSITION WAS REPLACED FIVE TIMES BUT THE FAILURE WAS A CONSTANT RECURRENCE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, WHO OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488878December 15, 2012
ENGINE
I HAVE HAD THIS TRUCK FOR ABOUT ONE YEAR AND HAVE BLOWN FOUR SPARK PLUGS SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484847November 15, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL ERRONEOUSLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE LINES WERE CORRODED AND LEAKING BRAKE FLUID. THE TECHNICIAN ALSO ADVISED THAT THE BRAKE LINES WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474013September 5, 2012
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
FAILURE OF THE CLUTCH MASTER CYLINDER RESULTED IN A STALLED VEHICLE IN THE NUMBER 1 LANE OF I-80W OUT OF SACRAMENTO, CA. VERY HEAVY LABOR DAY TRAFFIC PREVENTED AN ACCIDENT. (STOP AND GO TRAFFIC). AS A RESULT OF THE FAILURE, THE TRUCK WOULDN'T SHIFT INTO GEAR AFTER THE GEAR SHIFT LEVER WAS PLACED IN NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473045August 30, 2012
WHEELS
TL* THE CONTACT OWNS A 2002 FORD F-350 PICKUP TRUCK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT AFTER MANEUVERING TO THE SHOULDER HE NOTICED THAT SIX OF THE STUDS ON THE DRIVER AND THE REAR PASSENGER SIDE ALUMINUM WHEEL SNAPPED OFF CAUSING THE LUG NUTS TO FALL OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STUDS AND LUG NUTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 164,000 AND THE CURRENT MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471487August 20, 2012
TIRES
TL* THE CONTACT OWNS A 2002 FORD F-350, EQUIPPED WITH THE GOODRIDE RADAR LT9 (N/A) TIRES, TIRE SIZE LT235/85/R16. THE TIRES ARE A YKS/FOREIGN TIRE BRAND. THE CONTACT STATED THAT THERE WAS A CRACK IN THE FRONT DRIVER'S SIDE TIRE LOCATED NEAR THE TIRE RIM. THE TIRE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE CRACK WAS CAUSED BY MISUSE OF THE TIRE. THE TIRES WERE FOR NIGHTTIME USE AND HAD BEEN SUBJECTED TO SUN EXPOSURE. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE FAILURE MILEAGE OF THE VEHICLE WAS 195,200. THE TIRE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467804July 26, 2012
STEERING
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OVER ROAD BUMPS, HE WOULD HAVE TO OVER STEER IN ORDER TO MAINTAIN THE VEHICLE IN ONE LANE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE GEAR BOX AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 187,000. UPDATED 8/23/12 *CN THE CONSUMER STATED IN THE ATTEMPT TO REPAIR THE VEHICLE THE FOLLOWING REPAIRS WERE MADE: NEW BALL JOINTS, TIE ROD ENDS, 3 NEW GEAR BOXES, 3 NEW STEERING PUMPS, NEW STABILIZERS, NEW U JOINTS IN THE FRONT AXLE, NEW STEERING COLUMN, AND 3 ALIGNMENTS. UPDATED 09/06/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465953July 17, 2012
FUEL SYSTEM, DIESEL
2002 FORD F-350, 7.3 LTR DIESEL DISPLAYED LOSS OF POWER AND SEVERE SHAKING AT LOWER RPM'S WITH A CHECK ENGINE LIGHT. TOOK TO FORD DEALER AND WAS TOLD IT WAS A DELAMINATE PROBLEM INSIDE THE FUEL TANK AND I WAS TOLD THAT THIS WOULD COST IN EXCESS OF $2800 TO REPAIR. THIS IS A SERIOUS SAFETY PROBLEM ON THE HIGHWAY AS I COULD ONLY MAINTAIN 25 MPH ( HIGHWAY MINIMUM IS 45 MPH) IN AN ATTEMPT TO FIND A SAFE PLACE TO PULL OVER. ONCE THE VEHICLE WAS SHUT DOWN FOR A SHORT TIME THE PROBLEM RESOLVED ITSELF AND I WAS ABLE TO CONTINUE ON ONLY TO HAVE THE PROBLEM REOCCUR SEVERAL MILES LATER. I NOTICED THAT THIS PROBLEM BASICALLY OCCURS WHEN UNDER LOAD AND WHEN EXTRA THROTTLE IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448944February 22, 2012
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT THE CLUTCH PEDAL DETACHED FROM THE VEHICLE WHILE DRIVING 30 MPH. THE VEHICLE WAS SAFELY DRIVEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 270,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448223February 16, 2012
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE PARKED, THE CONTACT DETECTED THAT THE ENGINE OIL PAN WAS LEAKING. THE CONTACT PLANNED TO HAVE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. UPDATED 03/06/12 *BF THE CONSUMER STATED THE OIL LEAKED OCCURRED DUE TO RUST. UPDATED 03/07/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436792November 22, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE PARKED, THE CONTACT ENGAGED THE FRONT DRIVER SIDE SEAT BELT. ONCE THE VEHICLE WAS IN MOTION THE SEAT BELT DISENGAGED FROM THE BUCKLE. THE FAILURE RECURRED INTERMITTENTLY WHILE TRAVELING AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432660October 24, 2011
EQUIPMENT
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WINCH ASSEMBLY CABLE HAD FRACTURED AND AS A RESULT, WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 148,000. UPDATED 11/16/11*LJ THE CONSUMER STATED THE CABLE BROKE AT THE END WHERE IT CONNECTED TO THE DEVICE THAT SUPPORTED THE SPARE CABLE. UPDATED 12/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432314October 21, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE BRAKE LIGHTS AND TURN SIGNALS BECAME INOPERATIVE. THE CONTACT IDENTIFIED NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:BRAKE LIGHTS) RECALLS; HOWEVER, THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 189,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416661August 2, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE EXTERIOR LIGHTING WAS DEFECTIVE AND WOULD NOT OPERATE WHEN THE TURN SIGNALS, BLINKERS OR BRAKES WERE ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT ASSIST THE CONTACT WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,818 AND THE CURRENT MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413744July 20, 2011
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED RUST IN THE FUEL TANK BUILT UP CAUSING HER VEHICLE TO CONTINUE ACCELERATING AFTER IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE FAILURE WAS DIAGNOSED AS DELAMANINATION OF THE FUEL TANK. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR WAS TEMPORARY. THE FAILURE CONTINUED TO OCCUR. THE VIN AND MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410303July 2, 2011
ELECTRICAL SYSTEM
RE: FORD TRUCK 4X4 F350 DIESEL. THIS IS MY 2ND COMPLAINT TO YOU IN ABOUT A YEAR FOR THE SAME PROBLEM. THERE ARE NO WARNING SIGNS, JUST FAILURE OF THE ALTERNATOR. WE HAVE A 2002 FORD F350 SUPER DUTY DIESEL, CREW CAB, 7.3L ENGINE. TODAY, WE ARE INSTALLING THE 5TH OR 6TH (WE'VE STOPPED COUNTING, BUT HAVE RECORDS) ALTERNATOR!! THIS OCCURS AT LEAST EVERY YEAR, AND WE HAVE THE OLD ALTERNATOR NOW. THIS IS BEYOND RIDICULOUS, EXPENSIVE, AND UNSAFE. IT WARRANTS A LOOK SEE BY YOU. OUR TRUCK ONLY HAS 88 THOUSAND (CAN'T SEE, THE ALTERNATOR IS OUT, BUT THIS IS APPROXIMATE) MILES. PLEASE, HELP! IF THIS WERE TO HAPPEN WHILE WE WERE GOING DOWN THE HIGHWAY, AT HIGH SPEEDS, SOMEONE COULD BE HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399452May 7, 2011
ELECTRICAL SYSTEM
I HAVE A 2002 F350 FORD TRUCK, I WAS DRIVING ALONG WHEN I HEARD THIS BIG POP NOISE WITH SHAKING I STOP AND SMELLED GAS ,I SHUT IT OFF OPEN THE HOOD AND THE MOTOR WAS STARTING TO CATCH ON FIRE,NEEDLESS TO SAY THE SPARK PLUG BLEW OUT HIT THE COIL AND FUEL LINE WHICH RUPTURED IT AND CAUSED THE FIRE. IF THIS HAD BEEN MY WIFE OR ONE OF MY KIDS DRIVING IT THEY MIGHT HAVE BEEN KILLED. I THINK FORD SHOULD STEP UP AND RECALL THERE PROBLEMS THAT THEY NO THEY HAVE AND FIX THEM BEFORE SOMEBODY GETS HURT OR WORSE KILLED,THIS ISN'T RIGHT THAT THEY CAN GET AWAY WITH THIS KNOWING WHAT CAN HAPPEN,THEY SAID I CAUSED IT,HOW DID I DO THAT WHEN HUNDREDS IF NOT THOUSANDS HAVE HAD THIS SAME PROBLEM. I HOPE THAT YOU CAN DO SOMETHING ABOUT THIS BEFORE IT'S TO LATE ! THANKS THEY FIXED IT AND IT DONE IT AGAIN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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