Ford F-350 Service Bulletins (2023)
285 manufacturer communications on file.
- September 20, 2023•Document ID: 10243609Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 51937
- Date Added:
- October 5, 2023
- Manufacturer:
- LINCOLN
SummarySome vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
Associated Products (59)2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Expedition2021 Ford Explorer+ 39 moreAssociated Documents - September 18, 2023•Document ID: 10243542Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51929
- Date Added:
- October 4, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) C006A:00 in the telematics control unit module (TCU). If this is a stand alone DTC and no other codes are present, this may be due to a TCU software concern. To correct the condition, reprogram the TCU using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - September 4, 2023•Document ID: 10243479Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51903
- Date Added:
- October 4, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. DTC U2100 may set when the module has not been properly configured after replacement. DTC U3002 may set when the module has been configured with the incorrect VIN. To correct this condition, verify that the module storing the DTC has been installed following the applicable Workshop Manual (WSM) Removal and Installation procedure. If the DTC is still stored, download and run the Vehicle Identification Number (VIN) Write application found under Toolbox, Multi-Module tab in the Ford Diagnosis and Repair System (FDRS).
Associated Products (16)Associated Documents - August 28, 2023•Document ID: 10241617Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51891
- Date Added:
- September 4, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U02A2, P206B, P203B, P208A, P20FA, P20FD, and/or P20FC stored in the powertrain control module (PCM). Before performing normal diagnostics, inspect connectors C1273C (32 pin) and C406 (14 pin) for proper connection. Also disconnect and inspect C1415 (32 pin), C406 (14 pin), C4863 (7 pin) and C4864 (5 pin) for signs of water intrusion and/or corrosion. Refer to the Wiring Diagram for connector locations. Repair as necessary. Refer to Wiring Diagram Cell 005 for repair procedures.
Associated Products (4)Associated Documents - August 18, 2023•Document ID: 10241992Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SU4 P2 SuperDuty
- Date Added:
- September 7, 2023
- Manufacturer:
- FORD
SummarySoftware Update 4 P2 for 2023 Super Duty vehicles is now available. Quality improvements include: -12V key off load improvement. - wifi hotspot reconfigured to support 5G.
Associated Products (7)Associated Documents - August 11, 2023•Document ID: 10241991Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SU5 P2 SuperDuty
- Date Added:
- September 7, 2023
- Manufacturer:
- FORD
SummarySoftware Update 5 P2 for 2023 Super Duty vehicles is now available. Quality improvements include: - Enables the Lane Keep Assist sensitivity menu - Improvement to Pro Power Onboard (PPO) pop-up message to allow it to clear - Changed pop-up message that displays when exiting the camera view - Add in-vehicle message on infotainment screen to inform customer that some display features may be unavailable while SYNC is rebooting during SYNC OTA update installation.
Associated Products (7)Associated Documents - August 2, 2023•Document ID: 10241627Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51838
- Date Added:
- September 4, 2023
- Manufacturer:
- FORD
SummaryIn various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
Associated Products (127)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator+ 107 moreAssociated Documents - August 1, 2023•Document ID: 10240719Service Bulletin/Repair InstructionsEQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES
- Mfr Comm. #:
- SSM 51829
- Date Added:
- August 14, 2023
- Manufacturer:
- FORD
SummarySome F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.
Associated Products (35)2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-550+ 15 moreAssociated Documents - July 25, 2023•Document ID: 10240462Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- 23-OTA SU5 P1 SD
- Date Added:
- August 4, 2023
- Manufacturer:
- FORD
SummarySoftware Update 5 P1 for 2023 Super Duty vehicles is now available. Quality improvements include: -Allow vehicle entry during future inhibit OTA updates
Associated Products (4)Associated Documents - July 21, 2023•Document ID: 10240461Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- 23-OTA SU4 P1 SD
- Date Added:
- August 4, 2023
- Manufacturer:
- FORD
SummarySoftware Update 4 P1 for 2023 Super Duty vehicles is now available. Quality improvements include: -Prevents brief black screen or welcome screen from displaying when shifting from reverse to drive. -Improvement to trailer 360 view calibration.
Associated Products (4)Associated Documents - July 20, 2023•Document ID: 10239625Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- SSM 51804
- Date Added:
- July 25, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2201 stored in the powertrain control module (PCM). To correct the condition, refer to Workshop Manual (WSM), Section 303-08A, as Pinpoint Test (PPT) RD has been updated to improve diagnostics.
Associated Products (7)Associated Documents - July 14, 2023•Document ID: 10239482Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51791
- Date Added:
- July 18, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U029D, U029E, U02A1, U02A3, P2209, P24D0, P22A7, and/or P23B5. This may be due to a wiring chafe on harness 14406 near connector C146 touching the exhaust gas recirculation (EGR) cooler on the right side of the engine. Before performing normal diagnostics, inspect 20 amp fuse F18 (position 26). If fuse F18 is found open, inspect the 14406 harness for contact with the EGR cooler and repair as necessary. Refer to Wiring Diagram, Cell 005 for repair procedures. If no damage is found, refer to Workshop Manual, Section 303-08A for normal diagnostics.
Associated Products (7)Associated Documents - June 26, 2023•Document ID: 10238282Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- SSM 51750
- Date Added:
- June 30, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-Super Duty vehicles equipped with a 6.7L engine, and built on or before 02-May-2023, may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U029D, U029E, U02A1, U02A3, P2209, P24D0, P22A7, and/or P23B5. This may be due to a wiring chafe on harness 14406 near connector C146 touching the exhaust gas recirculation (EGR) cooler on the right side of the engine. Before performing normal diagnostics, inspect 20 amp fuse F18 (position 26). If fuse F18 is found open, inspect the 14406 harness for contact with the EGR cooler and repair as necessary. Refer to Wiring Diagram, Cell 005 for repair procedures. If no damage is found, refer to Workshop Manual, Section 303-08A for normal diagnostics.
Associated Products (7)Associated Documents - June 23, 2023•Document ID: 10238280Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:WIRING
- Mfr Comm. #:
- SSM 51748
- Date Added:
- June 30, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-Super Duty vehicles equipped with a wireless charging pad may exhibit an excessive buzzing noise from the WACM cooling fan. This may be due to the wiring harness or electrical tape contacting the cooling fan. Remove the WACM and inspect for contact between the wiring harness and the WACM cooling fan. Refer to Workshop Manual, Section 414-06. If contact is found, reroute the wiring harness away from the WACM cooling fan to eliminate the noise. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report with photos attached (if possible) if contact is found between the wiring harness and the fan.
Associated Products (7)Associated Documents - June 21, 2023•Document ID: 10238279Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SSM 51743
- Date Added:
- June 28, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-Super Duty vehicles equipped with a 12.3 inch IPC display may experience a blank IPC screen. Diagnostic trouble code (DTC) B108E may also be present. This may be due to a faulted graphics interface processor (GIP) in the IPC module. If a vehicle exhibits this condition, use the Ford Diagnostic and Repair System (FDRS) to determine if the GIP is communicating. To confirm GIP communication, start a session with the vehicle using FDRS. From the Vehicle Info tab, select IPC. Under Module Details, if device identification (DID) F120 indicates Null, the GIP is faulted, and the IPC module (base part number: 10849) requires replacement. Do not replace the IPC display for this condition. For claiming, use causal part 10849 and M-time.
Associated Products (7)Associated Documents - June 20, 2023•Document ID: 10238276Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 51738
- Date Added:
- June 30, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U211B:87 in various modules when a diagnostic self-test is performed, which includes: powertrain control module (PCM), advanced driver assistance system (ADAS), anti-lock brake system (ABS), power steering control module (PSCM), body control module (BCM), telematics control unit (TCU), driver door module (DDM), and/or passengers door module (PDM). This may be due to the modules DTC sensitivity during vehicle key-on/start-up. Replacement or reprogramming of these module(s) may not resolve this condition. U211B:87 should be ignored if: no other DTCs are present, no warning indicators are illuminated while the engine is running and no noticeable symptoms are present. No further service action is required.
Associated Products (7)Associated Documents - June 15, 2023•Document ID: 10237971Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51719
- Date Added:
- June 21, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 F-Super Duty/E-Series vehicles equipped with a 6.2L, 6.8L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 and/or P0455 stored in the powertrain control module (PCM). This may be due to a improper fuel filler cap installation and/or outside contamination on the fuel cap sealing surface. The fuel filler cap requires multiple turns to seal properly and should be clean of any debris on sealing surface. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. If the DTCs return after the fuel filler cap is cleared of debris and properly seated, refer to Workshop Manual (WSM), Section 303-13 > pinpoint test HX.
Associated Products (33)2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford E-4502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6002023 Ford F-6502023 Ford F-7502022 Ford E-1502022 Ford E-2502022 Ford E-3502022 Ford E-4502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-600+ 13 moreAssociated Documents - June 8, 2023•Document ID: 10237791Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM 51693
- Date Added:
- June 13, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-Super Duty vehicles do not have a compass displayed in the instrument panel cluster (IPC). Replacement or reprogramming the IPC will not enable the feature. Inform customers that Ford is planning to deploy an enhancement via Ford Power-Up software updates delivered over-the-air (OTA) in 4Q2023. Software will update automatically on vehicles with connected vehicle features enabled. Monitor OASIS for additional information. Schedule a service appointment in late 4Q2023, for customers without connected vehicle features enabled once the enhancement becomes available.
Associated Products (7)Associated Documents - June 8, 2023•Document ID: 10237790Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51692
- Date Added:
- June 13, 2023
- Manufacturer:
- FORD
SummarySome 2023 F-250/F-350 Super Duty vehicles equipped with a 10R100 transmission may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if diagnostic trouble codes (DTCs) are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - June 8, 2023•Document ID: 10237789Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- SSM 51691
- Date Added:
- June 16, 2023
- Manufacturer:
- FORD
Summary2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
Associated Products (83)2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6002023 Ford F-6502023 Ford F-7502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6002021 Ford F-650+ 63 moreAssociated Documents