Ford F-250 Complaints (2011)

370 consumer complaints on file.

#11021802September 6, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT HEARD AN ABNORMAL RATTLING NOISE COMING FROM THE VEHICLE WITHOUT WARNING. THE CONTACT OBSERVED UNDER THE VEHICLE THAT THERE WAS MULTIPLE RUBBER MOUNTING PIECES THAT WERE MISSING OR DETACHED DUE TO DETERIORATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOGGUS FORD MCALLEN, 1400 E EXPY 83, MCALLEN, TX) WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE RUBBER MOUNTS FAILED AND/OR WERE MISSING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL AT THE TIME AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. .. .UPDATED 10/04/17 *BF *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014891August 13, 2017
STEERING, SUSPENSION
SPEED APPROXIMATELY 55 ON CURVE, TRUCK FRONT END BEGAN TO VIOLENTLY SHIMMY AND WOBBLE TO POINT OF LOSS OF CONTROL. DESTROYED FRONT ROTORS, BRAKE SHOES, AND MASTER BRAKE CYLINDER AS PER PEP BOYS REPAIR RECEIPT. REPEATED AFTER REPAIR AT SAME SPEED. TRUCK HAS 50,000 MILES, VERY LITTLE OFF ROAD MILEAGE. INTERNET RESEARCH INDICATES OTHER DRIVERS' INSTANCES WITH THIS MODEL TRUCK AS "DEATH WOBBLE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014839August 12, 2017
SUSPENSION
FORD F250 4X4 HAVE A PROBLEM WITH THE FRONT SUSPENSION DESIGN. WHEN YOU ARE DRIVING AND YOU HIT A POTHOLE OF ONE OF THE WHEEL IS JARRED THE VEHICLE WILL SHAKE, THIS CAN BE VERY VIOLENT DEPENDING ON SPEED. THE VEHICLE WITH THIS REPORT HAS HAD SEVERAL INSTANCES IN VARIOUS DEGREES. WE HAVE ALSO TRIED TO CORRECT THE PROBLEM. THE INSTANCES HAVE ALL BEEN AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005821July 17, 2017
ENGINE, FUEL/PROPULSION SYSTEM
7/7/17 - 2011 FORD F250, 6.7L DIESEL ENGINE, MILEAGE 79530. (PURCHASED DECEMBER 2010). I WAS PULLING A SMALL TRAILER UP AN INCLINE (8%) ON I-64 IN WV. ON THIS PORTION OF THE INTERSTATE THERE WAS NO EMERGENCY PULL OFF SHOULDER. THE TRUCK OPERATED NORMALLY FOR THE FIRST 3 MILES ASCENDING THE HILL. DURING THE 4TH MILE, THE TRUCK BEGAN TO GRADUALLY, BUT PROGRESSIVELY LOSE POWER, GOING FROM 70 MPH DOWN TO 0. AT APPROXIMATELY 30 MPH, THE TRUCK BEGAN TO SHUTTER SLIGHTLY, AND CONTINUED TO DO SO UNTIL IT STOPPED IN THE LANE OF TRAFFIC AND STALLED. THERE WERE NO WARNING LAMPS OR CHIMES THAT WENT OFF BEFORE THE ENGINE STALLED. THIS VEHICLE IS EQUIPPED WITH A 'STOP SAFELY NOW' WARNING, ALONG WITH MANY OTHER WARNING INDICATORS ' BUT IT DIDN'T ILLUMINATE. THE TRUCK WOULD NOT RESTART. I IMMEDIATELY CALL 911 TO REPORT THAT MY VEHICLE WAS DISABLED IN THE ROADWAY. AFTER BEING STUCK IN THE LANE OF TRAFFIC FOR ABOUT 10 MINUTES, I WAS ABLE TO DRIFT THE TRUCK AND THE TRAILER BACKWARDS SAFELY, OFF OF THE ROADWAY, INTO THE DRAINAGE DITCH, AFTER A BREAK IN TRAFFIC. UPON HAVING IT TOWED TO A FORD DEALERSHIP, I WAS INFORMED THAT IT WAS GOING TO NEED A MOTOR, AND IT SOUNDED LIKE IT HAD SPUN THE BEARINGS ON ONE OF THE ENGINE RODS. THE ENGINE WOULD RESTART AT THE FORD DEALERSHIP, BUT IDLED VERY ROUGH. I CONFIRMED THAT THERE WERE IN FACT METAL SHAVINGS IN THE OIL. THE FUEL WAS NOT CHECKED FOR CONTAMINATION. THIS VEHICLE HAS BEEN MAINTAINED ACCORDING TO FORD'S RECOMMENDED SERVICE GUIDELINES. BECAUSE OF THE COST TO ME TO REPAIR ($16,000 OR MORE), I'VE ELECTED NOT TO CONTINUE WITH DIAGNOSIS (AT $120 PER HOUR) TO DETERMINE REASON FOR FAILURE. AGAIN, THERE WAS NO WARNING SYSTEMS ACTIVE AT THE TIME THE ENGINE STALLED. THIS WAS AN ORIGINAL OWNER, PERSONAL VEHICLE, AND ONLY TOWED A TRAILER ON OCCASION. I HAVE VIDEO FROM DASH CAM W/AUDIO OF THIS EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003164July 5, 2017
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 60 MPH OVER A BUMP IN THE ROADWAY, THE VEHICLE SHOOK VIOLENTLY UNTIL SLOWING TO 30 MPH OR COMING TO A FULL STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE LOCAL DEALER (JIM BURKE FORD 2001 OAK ST, BAKERSFIELD, CA 93301 (661) 328-3600), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE CONTACT WAS ADVISED TO REPLACE ALL FOUR TIRES. ALL FOUR TIRES WERE REPLACED, BUT THE ISSUE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 225,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002411June 29, 2017
FUEL/PROPULSION SYSTEM
2011 FORD SUPER [XXX], 6.7L FIRE HAZARD, FUEL INJECTOR HOLD DOWN FAILURE WHILE IDLING IN YARD, SPRAYING FUEL ALL OVER PLACE, TOWED TO DEALER, RECOMMENDS REPLACING ALL HOLD DOWNS DO TO FAULTY PART. TSP ON IT.. 1600.00 NOT COVERED UNDER WARRANTY 86,000 MILES. FIRE HAZARD. GLAD I'M NOT THE ONE THAT'S GOING TO BURN IN THE SUPER [XXX] TRUCK RECOMMEND YOU HAVE FORD RECALL ALL 2011 6.7 LITERS TO REPLACE THE DEFECTIVE PARTS. SELL FORD STOCK. FIRE PROFESSOR AND ENGINEERING STUDENTS. COME ON PEOPLE REALLY!!!!!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001691June 27, 2017
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 60 MPH, THE VEHICLE WOBBLED AND SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (MAC HAIK FORD LINCOLN HYUNDAI 4506 N NAVARRO ST, VICTORIA, TX 77904), BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED UNKNOWN PARTS ON THE FRONT END OF THE VEHICLE, BUT THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER STATED THAT THE CONTACT SHOULD TAKE THE VEHICLE TO A DEALER AND HAVE IT DIAGNOSED. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992335May 30, 2017
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING OVER 60 MPH, THE VEHICLE SHOOK AND THE STEERING WHEEL LOCKED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHOOK UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (KOONS SILVER SPRING FORD, 3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904 (301) 890-6100) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT, BRAKE PADS, AND STABILIZER BAR NEEDED TO BE REPLACED. ALSO, FLUID WAS LEAKING ON THE SHOCKS AND THE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 58,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986355May 18, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 35 MPH, THE VEHICLE SLOWED DOWN AND THE REAR PASSENGER AND DRIVER SIDE WHEELS SEIZED. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION WAS LOSING LINE PRESSURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE PAST 35-40 MPH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,600. UPDATED 06/29/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986078May 16, 2017
STEERING, SUSPENSION
WHEN DRIVING THIS TRUCK, IF YOU HIT A POTHOLE OR ANY UNEVEN SURFACE, THE TRUCK WILL SHAKE VIOLENTLY AND IT'S ALL OVER THE ROAD. IT TAKES ALL THE STRENGTH IN MY BODY JUST TO HOLD ONTO THE STEERING WHEEL, AND THE ONLY WAY TO STOP IT IS COME ALMOST TO A COMPLETE STOP. SOMEONE'S GOING TO GET KILLED, BECAUSE WHEN IT START TO SHAKE, YOU HAVE KNOW CONTROL OVER THE DIRECTION IT'S GOING TO GO. FROM WHAT I'VE READ ON THE NET, THIS SHAKE IS CALLED THE DEATH WOBBLE AND FOR GOOD REASONS. I ALSO HEARD THAT FORD HAD KNOWN ABOUT THIS DEFECT FOR YEARS, BUT WANT DO ANYTHING EXCEPT GIVE YOU THE RUN AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981113April 27, 2017
VEHICLE SPEED CONTROL
ACCELERATES WHEN I AM STOPPED AND HAVE MY FOOT ON THE BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955510February 19, 2017
STEERING
DRIVING 60 - 65MPH,WHEN I RAN OVER DIPS OR BUMPS IN THE HWY MY STEERING WHEEL AND FRONT END STARTED SHAKING AND SHIMMING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO MAINTAIN CONTROL OF THE STEERING WHEEL. I DID NOT APPLY BRAKES BUT DID TAKE FOOT OFF GAS PEDAL AND WHEN TRUCK SPEED REACHED 40MPH VIOLENT SHAKES STOPPED. THIS IS NOT AN ISOLATED INCIDENT HOWEVER IT DOES NOT ALWAYS HAPPEN OVER ALL BUMPS OR DIPS. IT JUST HAPPENED TODAY FEB-19 2017 WHEN WE WERE PULLING OUR HORSE TRAILER AT A SPEED OF 62MPH. THIS TRUCK ONLY HAS 50,200 MILES SO IT SHOULD NOT BE WORN OUT. I CAN NOT BELIEVE THAT THE FORD ENGINEERS DO NOT KNOW ABOUT THIS PROBLEM SINCE IT IS SO DANGEROUS AND COULD CAUSE SOMEONE TO LOOSE CONTROL WHICH WOULD BE DISASTROUS WHEN PULLING A HORSE TRAILER LIKE WE DO. I WILL TAKE IT TO THE FORD DEALER HOWEVER I BET THEY WILL CHARGE ME HUNDREDS OF DOLLARS TO TRY TO FIX WHATEVER AILS THIS TRUCK WHICH I BELIEVE IS UNFAIR SINCE FORD HIRES TOP ENGINEERS TO BUILD SAFE TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950263February 8, 2017
FUEL/PROPULSION SYSTEM
DUE TO FAULTY/SNAPPED INJECTOR CLAMP, FORD TSB 14-0233, A FUEL INJECTOR WAS BLOWN OUT OF MY ENGINE AN SPRAYED FUEL ALL OVER THE ENGINE BAY. FORTUNATELY FOR ME I HAD JUST STARTED THE TRUCK IN MY DRIVEWAY SO IT WAS STATIONARY AND NOT HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945494January 16, 2017
STEERING, SUSPENSION, WHEELS
FOR THE PAST 3-4 YEARS MY TRUCK HAS EXPERIENCED THE "DEATH WOBBLE." WHEN DRIVING (STRAIGHT OR IN SLIGHT TURN) APPROXIMATELY 55 MPH OR HIGHER AND HITTING A TYPICAL BUMP IN THE ROAD, MY TRUCK BEGINS A VIOLENT SHAKING THAT STOPS WHEN I REDUCE THE SPEED ENOUGH TO REGAIN CONTROL. I HAVE ATTEMPTED REPAIRS AT TWO LOCAL FORD DEALERSHIPS AS WELL AS A LOCAL REPAIR SHOP, BUT NOTHING DONE HAS CORRECTED THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935989December 17, 2016
STEERING, WHEELS
WHEN HITTING UNEVEN PAYMENT AT HIGHWAY SPEEDS THE FRONT TIRES AND STEERING STARTS TO SHAKE. AS SPEED DECREASES, THE WOBBLE INCREASES TO THE POINT WHERE THE VIOLENT SHAKING WILL NOT STOP UNTIL ALMOST A COMPLETE STOP. I FOLLOWED THE NHTSA RECOMMENDATION OF 65 PSI AND OTHER PRESSURES AND IT HAS NO AFFECT ON THE WOBBLE. IMO I BELIEVE THAT AS THE TIRES WEAR DOWN, THEY HAVE LESS TRACTION ON THE ROAD SURFACE WHICH ALLOWS FOR THE OSCILLATION OF THE TIRES TO OCCUR. PUTTING ON NEW TIRES IS A BANDAID FOR A DEFECTIVE DESIGN. I HAVE HEARD THAT CHANGING THE POSITION OF THE AXLE (I BELIEVE CAMBER) CAN CORRECT THE PROBLEM. THIS CAN ONLY BE DONE WITH SHIMS. IN MY CASE, I NOTICED THAT THE SHAKING BECAME WORSE AS I SLOWED DOWN. THE NATURAL REACTION IS TO BRAKE WHEN THE WOBBLE BEGINS. I DECIDED THAT THE NEXT TIME IT OCCURRED, I WOULD SPEED UP. IT WORKS. THE WOBBLE CORRECTS ITSELF IN A FEW SECONDS AND IS NEVER NEAR AS SEVERE AS WHEN I SLOW DOWN. THIS IS A DANGEROUS CONDITION AND SHOULD BE LOOKED INTO DEEPER THAN HAS BEEN IN THE PAST. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW YEARS. FORD, YOU KNOW ABOUT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935629December 16, 2016
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
OUR LADY OF THE LAKES ROAD IN ST. MARTIN PARISH, LOUISIANA, IS A CURVY ROAD. THE "SERVICE ADVANCE TRACK AND HILL DESCENT CONTROL, CHECK ENGINE LIGHT AND BREAK LIGHT" CAME ON. THE "!" AND THE "ABS" LIGHT CAME ON. BREAK PEDAL WAS HARD TO DEPRESS, WHILE IN MOTION. FIRE STARTED UNDER THE HOOD AND BURNT FRONT SEATS AND ENGINE ON
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10934147December 9, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING, THE "PULL OVER SAFELY NOW" WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO MANUALLY BYPASS THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933631December 7, 2016
SUSPENSION
AT HIGHWAY SPEEDS WHEN MAKING A SLIGHT LEFT TURN WHEN ENCOUNTERING A BUMP IN THE ROAD THE FRONT SUSPENSION BEGINS SHAKING VIOLENTLY. THIS IS COMMONLY KNOWN AS THE "DEATH WOBBLE" FOR WHICH FORD HAS MANY SERVICE BULLETINS. ONCE VEHICLE SPEED IS REDUCED TO APPROXIMATELY 40 MPH SHAKING STOPS. THE PROCESS OF FIXING IS LONG AND CONSISTS OF TRIAL AND ERROR UNTIL THE MANY POSSIBLE REASONS ARE FINALLY ADDRESSED AND SPECIFIC THING FIXED. FORD SERVICE BULLETIN DISCUSSES SPECIFIC BUILD DATES OF 2011 MODEL YEAR FROM LATE 2010 - MID 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930180December 6, 2016
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK SEVERAL SECONDS FOR THE CONTACT TO REGAIN CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929658December 2, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE WOBBLED VERY VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR A DIAGNOSTIC TESTING AND REPAIR. THE CONTACT STATED THAT THE BALL JOINTS, SHOCK ABSORBERS, AND OTHER UNKNOWN COMPONENTS WERE REPLACED OR REPAIRED BY THE DEALER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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