Ford F-250 Complaints (2015)

296 consumer complaints on file.

#11435982October 8, 2021
SUSPENSION
I purchased a 2013 Ford F-250 and ever since I bought it it had speed wobbles on the freeway. Took it into the dealership numerous times and they did nothing, I filed a lemon law complaint, they didn't help and again Ford did nothing!!!! Bought a 2015 been dealing with this same issue since I purchased it, on the freeway you feel your teeth are going to come out and rattle out of your skull! I just been dealing with it but the other night 10-06-21 I almost got into a major accident and almost died and that's when I thought I better look and see if there's any class action law suit going on against Ford, knowing this problem exist and not lifting a finger to fix the issue! Thank you! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435558October 5, 2021
STEERING
On numerous occasions while driving my vehicle I have experienced uncontrollable shaking. I recently took my vehicle to Capital Ford (803-366-3181) to have it diagnose and was told that I'm and experiencing the death wobble and was told that the repair cost would be a total of $761.99 along with the diagnostic few of $150.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433889September 21, 2021
SUSPENSION
It hits a small bump in the road an it shakes so hard that I ave to jerk the wheel hard one direction an slam on the brakes to make it stop. Normally it happens around 60-65. When it starts shaking if I am in traffic it is scary. Have to pull over to the side of road. I think I only have 80k miles on the thing. It is random. Sometimes it does it for no reason, sometimes you hit a bump an nothing happens. Once it starts nothing will stop it but to slow down really slow. I thought it was maybe a tire out of balance so I had them rotated an thought it fixed it. The only way to keep it from shaking now is to not drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431793September 5, 2021
SUSPENSION:FRONT
I was driving on I275 in Cincinnati, Oh. during morning rush hour. Traffic was very heavy and there were many cars close behind me. My speed was probably 70 mph. The highway took a turn to the left as I approached a bridge transition. Upon hitting the transition, the steering wheel was literally torn out of my hands and the vibration made me wonder if the front suspension had broken the vibration was so severe. I immediately responded with heavy braking and to this day, I can't imagine how countless cars didn't run into me from behind. I finally was able to regain control of the truck when my speed dropped below 30 mph and I pulled off the road into the center median at which point several cars following me displayed the middle finger salute as they passed by. I can't blame them. Thankfully, the event did not lead to a multi car chain reaction accident. This truck with these issues is a death trap. At the time of the incident, the truck had 17,500 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431128August 30, 2021
SUSPENSION
At highway speeds the truck will start shaking violently with what seems to be referred to as the Death Wobble online. This started in may of this year. The truck has been to the dealer to fix this issue at least 3 times and is there again. I will obtain the paperwork from the dealer. I have video's of this, one from May 11 prior to the first fix, one on June 25th after the next fix and another one on August 28th. Prior to the August 28th video, the Dealer had made contact with Ford on June 25th to start a hotline case. Ford and the dealer said it's ok to keep driving it and not to bring it back to them until July 13th. After dropping this truck off on the 13th, they kept the truck until August 27th because they were working with Ford. This vehicle is not safe to drive. When it starts the death wobble, it will not stop before slowing down below 50 mph, in some cases even further than that. It is not something that would come thru in pictures but I can send you links to the video's I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430857August 28, 2021
STRUCTURE:BODY, SUSPENSION, STEERING
I was traveling down Hwy 75 north at 70to 75 mph when i hit a series of bumps in succession and it sent the truck into a highspeed wobble which would not stop. I changed lanes thinking it was the road but it continued making steering difficult. I slowed down rapidly and moved off the road in traffic to a stop finally on the shoulder. Everything checked out and I proceeded on my way. This was very abnormal it was a excessively violent shake that did not stop until I stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430598August 26, 2021
STEERING
Death wobble. This has happened several times now. I was driving down the highway, hit a bump, and the truck started to violently shake. I had to reduce speed to 30 mph before 8 could get it back under control and the shaking to stop. My service center replaced the tie rods, stabilizer bar, shocks and struts. None of this has resolved the issue. And it seems random as to when it happens. I can hit all kinds of potholes and bumps in the road and nothing happens. But when it does happen, you lose complete control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430185August 23, 2021
STEERING, SUSPENSION
This is the second 2015 Ford F-250 we have driven with the death wobble. The first one was a test drive before we purchased the one we have. We were driving it on the interstate and hit a bump and it started shaking profusely and was very scary. I could see this causing a very bad accident. We figured this one had something severely wrong with it and wasn't in the best condition. It has 60K on it. The we have now has 150K on it and about 5K ago it did the same thing. We took it in for repairs and they replaced the components in the steering that seemed to be of issue. The issue is better but still has a bad shake in the front end when hitting a bump. This seems to be very common with these trucks up to model year 2019. Ford should issue a recall and fix the problem with these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428841August 12, 2021
SUSPENSION
The contact owns a 2015 Ford F-250. The contact stated while driving at an unknown speed over a bridge, without warning, the vehicle began to shake uncontrollable. The contact took his foot off the accelerator pedal, coasted the vehicle to the shoulder of the road, and engaged the brake pedal which stopped the vehicle from shaking and the vehicle resumed normal driving. The dealer was contacted and informed the contact that the failure needed to be diagnosed, and to bring the vehicle to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact mentioned NHTSA Campaign number: 20E090000 (Steering, Suspension, Equipment) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427623August 3, 2021
WHEELS
Death wobble
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426593July 27, 2021
STEERING
Death wobble. I hit a bump in the road and the truck shook so hard it pulled me off the road and into the grass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426619July 27, 2021
STEERING
The contact owns a 2015 Ford F-250. The contact stated while driving 50 mph, the steering wheel began to shake forcefully. The contact stated no warning light was illuminated. The contact was able to park on the side of the road for a few seconds and continued to drive to his destination. The contact took the vehicle to a local dealer, where it was diagnosed with needing the steering damper to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20E090000 (Steering, Suspension, Equipment) however, the Vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 97,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426378July 25, 2021
STEERING
While driving on the freeway the truck just started violently shaking uncontrollably. The only way to stop it was to reduce the speed and to try and exit the freeway safely. The 1st time this happened was in May 2021 and since than it has happened about a dozen times. I have been replacing parts left and right trying to fix the issue, but each time we replace what we think is causing the problem it happens again. While driving to PA for work this weekend (July 22nd-July25th, 2021) it happened 3 separate times, it's very unsafe and scary as hell, when it happens. So we googled "f250's shaking violently" and was amazed at what popped up. The "Ford Death Wobble", that describes what happened to us to a T. I can't believe Ford hasn't issued a recall for this, knowing all the facts. If possible when we replace parts on our car, it's with Ford Dealer ship replacement parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425671July 20, 2021
FUEL/PROPULSION SYSTEM
there is a severe fuel leak when the fuel pump is powered on from a fitting on the top of the fuel tank. This is the second time it has happened to me. first instance was supposedly repaired at the dealership who suggested it was a freak occurrence possibly caused by some road trash kicked up but there was no hard evidence either offered or given even though I asked. When the tow truck came to pick up my truck the driver mentioned that this is not an isolated incident that is becoming more common. The potential for a fire and/or explosion is very great in my opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424812July 14, 2021
UNKNOWN OR OTHER
The contact owned a 2015 Ford F-250. The contact stated their husband was driving at 70 mph, the vehicle was in cruise control and the driver attempted to get out of cruise control by depressing on the brakes, however, the cruise control did not disengage and the vehicle began to accelerate. The driver attempted to manually turn off the cruise control from the steering wheel but it failed and continued to accelerate. The contact attempted shifting out of the drive gear shift position and taking the key out of the ignition to turn off the vehicle but the vehicle still was accelerating in speed which caused the vehicle to crash and hit the rear end of the vehicle in front. Both of the driver's feet were on the brake pedal where excessive force was used but the vehicle continued to accelerate leading to a crash. The contact mentioned that the vehicle independently increased in speed up to 100 MPH or more during the failure. The vehicle was finally able to stop once it crashed into a guard rail. The front driver's side tire and door were detached from the vehicle. The air bags did deploy. No warning lights illuminated from the vehicle. The driver sustained injuries for a fractured left kneecap from the dashboard collapsing and bruises on their left leg and chest. The contact sustained injuries as well with a broken left big toe on their foot and bruises on their leg and upper chest. Medical treatment was at the scene and the ambulance did take the contact and the driver to a local hospital. A police report was filed. The vehicle was towed to a salvage yard where it was deemed a total loss. The vehicle was not diagnosed. The manufacturer was not aware of the failure. The failure mileage was approximate 172,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11423978July 8, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
While driving on Interstate 10 just past SR129 in Florida my cruise control disengaged and my throttle pedal began working intermittently.Since there was no exit for about 12 miles I proceeded at the speed I could (less than 50 MPH) to the next exit. I was able to limp in to the ford dealer in Lake City. He looked at the truck, noted the brake lights stayed on and informed me that a little plastic tab had broken that pushed the brake light switch to the off position. He further informed me that Ford does not sell that little plastic bumper and that the whole brake pedal assembly would have to be replaced. Part cost ~$300 + $500 labor or about $800. I said no thanks and limped the vehicle home on the back roads since it was too dangerous to try to drive 40 - 50 mph on the interstate Apparently, this is a common problem with late model Fords That presents a Safety issue and a major expense for no justifiable reason. The safety issue being that the engine throttle disengages every 10 - 20 seconds while driving only due to the brake lights being on. This can cause rear end collision and other accidents for no good reason. The monetary issue is Ford charging $800 when a $3 dollar plastic bumper would solve the problem that should not have happened to start with. For further info see: https://www.mustang6g.com/forums/threads/brake-light-switch-near-pedal-failure.122100/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423840July 7, 2021
ENGINE
The contact owns a 2015 Ford F-250. The contact stated while driving at various speeds, the vehicle entered limp mode. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and told the contact that the vehicle was not under recall. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422906June 30, 2021
STEERING, SUSPENSION
When I am driving about 60 ish miles per hour and I hit a bump or like a small pot hole my truck's steering starts to shake and the entire frontend shakes so badly that I cannot control the truck until I can get it stopped. It does not do it all the time it happens all of a sudden. I have put new tires on the truck, new front end parts, had it aligned and it just keeps happening. It has been going on since the truck had 110,000 miles just out of my warranty but the Ford dealer just kept telling me it was the tires. This morning it was the worst that it ever have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422325June 25, 2021
STEERING
Ford F250 Death Wobble: Hello, I have a 2015 for f250 vin# [XXX], upon reaching speeds of 60 to 80mph the vehicle uncontrollably starts shaking and wobbling. I have contacted ford and they have not offered to check the vehicle for any defects. Please help. Thank you PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419801June 6, 2021
UNKNOWN OR OTHER
EMISSIONS CONTROL, FORD NEEDS TO FIX THIS BY THE KNOWN ISSUES. IN 2018 FORD EXTENDED THE WARRANTY PERIOD ON THEIR DEF HEATERS. THE WARRANTY INCLUDED 2011, 2012 F250 THRU F550. THE WARRANTY ALSO INCLUDED 2013, 2014, 2015 F 450 AND F 550 BUT EXCLUDED THE F250 AND F 350. THIS IS A PARTICULAR PROBLEM WITH THE 2015 MODEL YEAR ALSO. DOING RESEARCH- I CAN FIND A NUMBER OF PEOPLE WHO ARE HAVING THIS EXACT ISSUE WITH THE 2015 F 250 AND F 350. ALL OF THESE VEHICLES USE THE EXACT SAME 6.7 POWER STROKE DIESEL MOTOR AND I WOULD THINK THE DEF SYSTEMS ARE SIMILAR IF NOT IDENTICAL. FORD SHOULD BE REQUIRED TO INCLUDE THE 2013, 2014, AND 2015 F 250 AND F 350 IN THE WARRANTY THEY EXTENDED TO 11 YEARS. MY TRUCK CURRENTLY HAS 29,845 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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