Ford F-250 Complaints (1997)

343 consumer complaints on file.

#10192214May 31, 2007
VEHICLE SPEED CONTROL
WENT TO START MY TRUCK ONE MORNING AND SMOKE CAME OUT FROM UNDERNEATH THE HOOD. THE CRUISE CONTROL SWITCH ON TOP OF THE BRAKE MASTER CYLINDER BURNED. I TURNED OFF THE IGNITION, OPENED THE HOOD AND PULLED THE WIRE FROM THE SWITCH. TRUCK IS 1997 FORD F250. I AM THE ORIGINAL OWNER OF THE TRUCK. I TOOK THE TRUCK TO CLINTON FORD IN ROCK HILL, SC AND THEY PUT A CRUISE CONTROL SWITCH IN AT A COST OF $292.09. NOW I SEE THAT THERE WAS A RECALL 05S28 THAT APPLIES TO THE TRUCK THAT I NEVER RECEIVED NOTICE FOR. MY COMPLAINT IS THAT FORD DID NOT NOTIFY ME OD THIS SAFETY RECALL. THEN WHEN THE RECALL REPAIR WAS PERFORMED, I WAS BILLED FOR THE REPAIR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10190638May 14, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING BRACKET BROKE. UNABLE TO GET PART THROUGH ANY DEALERSHIP OR JUNK YARD IN THE UNITED STATES. THROUGH NUMEROUS ATTEMPTS TO GET THIS PART I HAVE FOUND THAT SO MANY HAVE BEEN SOLD RECENTLY THAT THE SUPPLY HAS BEEN EXHAUSTED. THEREFORE, IT IS NOW ON BACK ORDER UNTIL JUNE. THE PART APPEARS TO BE DEFECTIVE AFTER 10 YEARS, AND IS DANGEROUS AS IT IS ASSOCIATED WITH THE STEERING AND BRAKES IF THE MOTOR IS A TURBO DIESEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188897April 25, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MY CMP SENSOR STARTED GOING OUT WHEN ON THE FREEWAY AT 65 MPH AND DIED AND LOST STEERING AND BRAKES. IT WAS A CLOSE CALL AND WENT TO FORD AND THEY WANTED 200.00 FOR A SENSOR SO I CALLED INTERNATIONAL IT WAS 114.00 SAME PART. I AM NOT HAPPY ABOUT FORD AND THERE PRICES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186117March 25, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
1997 FORD F25. THIS WAS THE SECOND SPARK PLUG TO BLOW OUT OF HEAD. FIRST REPAIR COST $450.00, THIS TIME IT COST ME MY TRUCK, 2 CAMERAS, GPS, LAPTOP COMPUTER AND SEVERAL OTHER ITEMS AS THE TRUCK COUGHT ON FIRE WHEN SPARK PLUG HIT FUEL INECTION RAIL AN STARTED A FUEL FIRE THAT BURNT THE TRUCK TO GROUND. TOTAL LOSS. BURNED MY HANDS TRYING TO SAVE ITEMS IN CAB. HAD A FIRE EXTINGUISHER, BUT HIGH PRESSURE FUEL LINES SPRAYED FIRE TO FAST. MY GIRL FRIEND, HER DOG, AND I HAD 30 SECONDS TO GET OUT. IN 2 MINUTES THE CAB WAS ENGULFED IN FLAMES. I WILL BE DISMANTLING THIS ENGINE AS I AM A MECHANIC AND MACHINIST AND PLAN TO PROVE THERE WERE NOT ENOUGH THREADS SECURING SPARK PLUGS IN THEE ALUMIN UM HEADS. THERE WERE STANDARDS OUTLINED FOR MACHINING THREADS.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10185056March 14, 2007
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 FORD F-250HD. THE OIL PAN RUSTED AND CAUSED THE OIL TO LEAK. THE CONTACT OBSERVED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT ADDED OIL TO THE ENGINE DAILY AND NOTICED THE FOLLOWING DAY THAT THE OIL GAUGE INDICATOR WAS LOW. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE TO THE DEALER AND HEARD A NOISE IN THE ENGINE. THE FAILURE MILEAGE WAS 63989. THE DEALER INFORMED THE CONTACT THAT THE OIL PAN DETERIORATED. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA. PER THE CONTACT, IT WAS UNUSUAL FOR AN OIL PAN TO RUST AND IT WAS A SAFETY CONCERN. THE CURRENT MILEAGE WAS 64,000. *AK UPDATED 06/15/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185054March 14, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ON MARCH 2ND,2007 MY F250 DIESEL PICKUP, THAT WAS IDLING IN THE DRIVEWAY CAUGHT ON FIRE. THE FIRE STARTED ON THE DRIVER'S SIDE OF THE VEHICLE AND IT MELTED THE BRAKE FLUID RESERVOIR AND BURNT UP THE AREA SURROUNDING IT. MY 11 YEAR OLD SON NOTICED THE BLAZE AND SHUT OFF THE TRUCK AND POPPED THE HOOD AND TRIED TO SHOVEL SNOW TO PUT OUT THE FIRE. I QUICKLY OPENED THE HOOD AND PUT THE FIRE OUT WITH THE SURROUNDING SNOW. I CONTACTED FORD ABOUT A RECALL THAT THEY HAVE ON THE GASOLINE PICKUPS AND THEY TOLD ME THERE WERE NO RECALLS ON MY VEHICLE. I TALKED TO A LOCAL FORD MECHANIC THAT SAID IT SOUNDED LIKE THE CRUISE CONTROL IS WHAT STARTED THE FIRE. HE THEN GAVE ME THE PHONE NUMBER FOR CUSTOMER SERVICE AND THEY SENT ME A LETTER THAT STATED THERE WAS NOTHING THEY COULD DO. I AM NOT SURE WHAT MY NEXT STEP SHOULD BE, BUT I AM OUT A TRUCK AND I WOULD HATE TO SEE ANY ONE GETTING HURT BECAUSE OF AN OVERSIGHT BY THE FORD MOTOR COMPANY. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10176146December 14, 2006
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE PARKED AND OFF, THE VEHICLE CAUGHT ON FIRE. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE INSURANCE AGENCY COULD NOT FIND THE CAUSE OF THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10174999December 2, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THIS IS THIRD CAM POSITION SENSOR THIS TRUCK HAS HAD (140000 MILES ON TRUCK). HAS DIED TWICE WHILE PULLING INTO TRAFFIC, VERY DANGEROUS ALMOST CAUSED ACCIDENT BOTH TIMES. THIS IS A VERY WIDE SPREAD PROBLEM THAT HAPPENS WITH ALL OF THESE 7.3 POWERSTROKES. I CARRY, AS A LOT OF PEOPLE DO, AN EXTRA ONE IN THE GLOVE BOX FOR THE NEXT TIME IT HAPPENS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173292November 6, 2006
VEHICLE SPEED CONTROL
1997 F-250 CAUGHT ON FIRE. *TS THE CONSUMER WAS TOLD HIS VEHICLE WAS NOT INCLUDED IN ANY RECALLS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10165011August 9, 2006
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
MY WIFE DRIVING VEHICLE AT APPROX. 35 MPH, AFTER COMING OUT OF A SLIGHT CURVE IN ROAD AND SLOWING FOR A STOP SIGN, SHE LOST ALL STEERING CONTROL OF VEHICLE HITTING A GUARDRAIL AND GOING INTO A DITCH. INSPECTION BY AN ASE CERTIFIED MECHANIC REVEALED THAT THE OUTPUT FROM THE STEERING BOX BROKE BETWEEN GEAR BOX AND PITMAN ARM CAUSING A TOTAL LOSS OF STEERING CONTROL. TRUCK IS TOTAL. VEHICLE IS CURRENTLY AT LUCAS CHEVROLET, MT. HOLLY NJ. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10164585August 5, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL SETTING ON MY TRUCK WOULD NOT DISENGAGE. I WAS DRIVING AND HAD THE CRUISE CONTROL SET AT 62 MPH AND IT WOULD NOT TURN OFF USING THE BUTTON ON THE STEERING WHEEL OR BY USING THE BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160383June 21, 2006
ENGINE AND ENGINE COOLING
ATTEMPTING TO PASS ON A TWO LINE HIGHWAY WHEN SPARK PLUG BLEW OUT OF ENGINE. VEHICLE IS A 1997 FORD F250 4WD 80K MILES. REPAIRS INVOLVE REMOVING HEAD. COST IS $2800. VEHICLE WORTHLESS SINCE DON'T KNOW WHEN ANOTHER PLUG WILL BLOW! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157766May 17, 2006
TIRES
ALL FOUR MICHELIN BRAND TIRES HAD SIDEWALL CRACKS. 2.5 YEARS OLD WITH @ 30,000 MILES ON THEM. THESE CRACKS DEVELOPED IN A MATTER OF TWO TO THREE WEEKS. HAD TO HAVE ALL FOUR REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151422February 28, 2006
SERVICE BRAKES, HYDRAULIC:FLUID
DT*: THE CONTACT STATED AFTER MULTIPLE USES, THE BRAKES WENT TO THE FLOOR WHEN PULLING AN RV IN TOWN. THE DEALERSHIP DETERMINED THE BRAKE FLUID IS BOILING AND THE SYSTEM SHOULD BE FLUSHED, THEN A DIFFERENT TYPE OF BRAKE FLUID PUT IN TO HANDLE THE WEIGHT OF THE RV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151021February 23, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ELECTRICAL SYSTEM:IGNITION
1. NO EVENT PRIOR TO THE FAILURE. FAILURE OCCURRED WITHOUT WARNING. 2. FAILURE OF THE CRANK POSITION SENSOR ON FORD F250 WITH 7.3 LITER NAVISTAR DIESEL WITH RESULT THAT TRUCK WOULD NOT START OR RUN. 3. CALLED A FORD MECHANIC WHO SAID THIS HAPPENS REGULARLY AND I SHOULD CARRY A SPARE CPS. REPLACED CPS AND TRUCK STARTED AND RAN PROPERLY. PART COST ABOUT $190. NB: I HAVE TO SEARCH RECORDS FOR THE DATE - ABOUT TWO YEARS AGO. DATE BELOW IS NOT ACCURATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147690January 13, 2006
STEERING:GEAR BOX:SHAFT SECTOR
DT*: THE CONSUMER STATED WHILE AT A STOP SIGN, THE STEERING WHEEL TURNED 360 DEGREES AND THE TIRES DID NOT REACT. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WERE IT WAS DETERMINED THIS IS THE SAME PROBLEM AS INDICATED IN NHTSA RECALL # 03V196000, REGARDING THE SHAFT SECTOR. THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB UPDATED 2/24/2006 - THE CONSUMER CONTACTED THE MANUFACTURER ABOUT THE PROBLEM. THEY EXPLAINED THAT THE FAILURE WAS JUST A COINCIDENCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145770December 21, 2005
VISIBILITY:WINDSHIELD, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I WAS DRIVING ALONG ON RT 295 DURING A RAIN STORM AND MY WINDSHIELD WIPERS STOPPED WORKING ALONG WITH OTHER ELECTRICAL COMPONETS IN MY TRUCK. I DRIVE A 97 FORD F250 4X4 XLT. LUCKILY I WAS NOT INJURED. I TOOK MY TRUCK TO BE FIXED WHERE I WAS TOLD THAT I NEEDED TO REPLACE MY GEM MODULE AND FUSE BOX. I THOUGHT THAT WAS ODD. THE MECHANIC SAID THAT THE WINDSHIELDS ON THE MODEL OF MY TRUCK IS KNOWN TO LEAK AND DAMAGE THOSE COMPONETS. I COULD OF GOT INTO A SERIOUS ACCIDENT THAT DAY, RESULTING IN DEATH OF ME OR OTHER PEOPLE ON THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145294December 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 97V171000 CONCERNING THE GEAR POSITION INDICATOR. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142894November 16, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
THE TRUCKS ENGINE WILL COMPLETELY STALL WHEN THE FUEL TANK IS LOW ON FUEL AND THE TRUCK COMES TO A QUICK STOP SUCH AS A RED LIGHT OR AT AN INTERSECTION. THE TRUCK WILL ALSO STALL WHEN THE FUEL TANK IS LOW ON FUEL AND THE TRUCK IS SLOWING DOWN OR STOPPING ON A DECLINE. THE STALLED TRUCK MUST BE STOPPED, THE TRANSMISSION MUST BE PUT BACK INTO "PARK," AND THE VEHICLE RESTARTED BEFORE PROCEEDING WITH TRAVELS. ON TWO OCCASIONS, THE TRUCK HAS STALLED UNEXPECTEDLY IN AN INTERSECTION, NEARLY RESULTING IN A COLLISION FROM VEHICLES FOLLOWING TOO CLOSELY BEHIND. THE STALLING DOES NOT OCCUR WHEN THE TRUCKS FUEL TANK LEVEL IS ABOVE A QUARTER TANK AND THE VEHICLE IS BROUGHT TO A QUICK STOP, OR SLOWED AND/OR STOPPED WHILE HEADING DOWN A DECLINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135709September 7, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
TRUCK WAS PARKED ON STREET FOR APPROXIMATELY 2 HOURS. NOTICED AN ORANGE GLOW THROUGH THE TREES. RAN OUT AND DISCOVERED MY TRUCK TOTALLY ENGULFED IN FLAMES. POLICE AND FIRE COMPANY ARRIVED ON SCENE. FIRE WAS EXTINGUISHED. INSURANCE HAS TOTALED THE TRUCK. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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