Ford F-250 Complaints (2024)

40 consumer complaints on file.

#11678164August 4, 2025
FUEL SYSTEM, GASOLINE, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
The contact owns a 2024 Ford F-250 SD. The contact stated that while the dealer was performing a routine service on the vehicle, the dealer informed the contact that the vehicle was designed with 2 different 4-Wheel Drive hubs, a driver's side automatic hub and a passenger's side dummy hub. The contact was concerned that the design could reduce fuel efficiency. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 18,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674229July 17, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
This recall is not being fixed in a timely manner. Manufacturer Recall Number 24S66 NHTSA Recall Number 24V806
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673993July 16, 2025
STRUCTURE, BACK OVER PREVENTION
The contact owns a 2024 Ford F250 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (BACK OVER PREVENTION, STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671742July 7, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I purchased my new 2024 Ford F250 on [XXX] with less than 30 miles on the odometer. It includes a 10-speed automatic transmission. I have noticed erratic up shifting and down shifting of the transmission. The problem started at approximately 700 miles on the vehicle. Additionally I have noticed that after initial starting the vehicle, when placed into drive or reverse, the transmission appears to slam into gear as noticed by a large jerk and loud sound. The vehicle continues to sound like there is a mismatch between the engine revving up and transmission lagging behind for some time, or as if the transmission is slipping gears. The new vehicle was taken into the dealership on 6/9/2025 at 7:00AM and work was reportedly completed and vehicle ready for pickup on [XXX]. I was informed that the service technician performed a break-in procedure and that everything was okay. Within 30 minutes of picking up the vehicle the same problem started reoccurring. I called my service advisor (Michael Garcia) the follow day, [XXX] to report the same issue. I spoke with the service agent and was not able to get a loaner vehicle until 6/28/2025. At this point the vehicle has less that 3,000 miles on it. I dropped off the vehicle at 7:00 AM on the 24th for repair. Today is the 7th of July, 2025, and I am still waiting for the dealership to give me the status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665034June 5, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
The contact owns a 2024 Ford F-250 SD. The contact stated that the DEF (Diesel Exhaust Fluid) system failed to operate as needed while towing heavy loads. The contact stated that the vehicle was equipped with 7,500 miles DEF which was considered full. The contact stated that after traveling for approximately 200 miles, there was a message that there were only 500 miles before DEF was empty. The contact notified a local dealer about the issue, and the DEF tank and sensor were replaced. After the parts were replaced, the system indicated that the DEF system was full at 2,750 miles instead of 7,500 miles. The contact notified the dealer of the issue and was informed that the system would return to the 7500 miles of DEF; however, the system failed to reset. The vehicle was not repaired. The manufacturer was notified of issue and a case was filed. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664460June 2, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My rear window blew out well it was parked and my baby was in the back in her car seat glass was all over her in her hair and got cuts on her legs
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11661574May 16, 2025
ENGINE, VEHICLE SPEED CONTROL, SERVICE BRAKES
When you start engine, and it's below normal temp, the engine maintains a high idle rpm and upon shifting to fwd or reverse the truck overpowers the brakes and accelerates rapidly. In reverse it's startling. It's unsafe in parking lots and on street parking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657989April 30, 2025
STEERING, SUSPENSION, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
With 652 miles the vehicle initially went to the Ford Dealership due to pulling to the right on a straightaway road. It’s been back to two different dealerships on four more occasions and the vehicle still pulls hard to the right. Ford engineers have looked at it and the problem can’t be fixed. The vehicle now has 4,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654218April 11, 2025
SEAT BELTS
Seat Belt retractor would not allow me to extend seatbelt to wear it on 2 occasions in the last month
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650237March 24, 2025
POWER TRAIN
Transmission switching gears while driving. From 3 down to 1 or 6 down to 1. And not engaging gears. Sudden strong jerks, as if something fell off from under the hood.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644178February 21, 2025
POWER TRAIN
While on an incline with the front-end facing up-hill, in 2WD mode, the truck rolls backward after placed in "Park." The truck will continue rolling until application of the brakes. This happens every time. When in 4WD (H) mode, the truck does not roll when in "Park." This has occurred since we purchased the truck on 23 December 2024; however, until yesterday, we thought the truck was only sliding on our icy driveway. On 20 February 2025, we confirmed without a doubt that the truck is actually rolling while in "Park." To ensure the truck does not roll, after placing in "Park," we also apply the parking/emergency brake. This was reported to our local Ford dealer on 21 February 2025. A service appointment has been made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638033January 23, 2025
SERVICE BRAKES
I was driving my work side break stop working on freeeway. Brake Bouster Pressure Sersor Low input
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633538January 1, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
On numerous times when you start the truck there is a delay from when you engage drive and the drivetrain gets power. To the point that 1 time the truck rolled back into another destroying their bumper.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11628557December 3, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Emergency Braking engaged while the vehicle was in neutral tow. Resulted in 2 rear blown tires and damaged rims on vehicle.Attached the F250 correctly to the motorhome and confirmed truck was in neutral tow. Starting pulling the F250 and confirmed by looking at mirrors on the motorhome and rear camera that the wheels on the F250 were rolling both front axel and rear axel. After several blocks felt a hard tug while driving the motorhome, looked in the side mirror and rear camera and noticed smoke coming from rear tires. We pulled over on highway and stopped towing the vehicle. Went back to truck open the driver door and the dash was reading vehicle was still in neutral tow. Called a tow truck. The F250 truck was towed to the Moss Ford dealership. Ford dealership never neutral towed the F250 so they were unable to recreate the situation. However we had computer data on the F250 dating back to before the truck was delivered after manufacturing relating to brake issues. The Emergency brakes engages when we are driving it and comes on after stopping on a hill or after we tow a trailer. We have had this F250 into the dealership for brake warranty issues before we started to neutral tow the F250. We had neutral tow this truck over 1500 miles before this incident. We continued on our trip and currently in Chula Vista CA. Neutral tow the F250 all the way. However the Ford instructions on how to set up neutral tow does not tell you disable automated emergency braking system or disable the front collision warning system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623771November 6, 2024
ELECTRICAL SYSTEM
The electrical system/dash of the 2024 Ford-F250 is not working properly. When in drive mode the dash will state that vehicle will be shutting off and will shut off. When attempting to power up or down the windows, window may stop half way down or up or will not go up or down. Stereo will shut off or turn on and at times sound will shift to one speaker, truck has to be turned off and turned back on for all speakers to work or for stereo to go to it's normal functuality. This was brought to the attention of one of the Manager's Ford Dealership repair center and he said that he has been seeing many issues with the electrical components of all Ford trucks. Most of the trucks have to have the whole cab removed/lifted to be able to get to the electrical component that is causing the issue on the vehicle. This a new truck and it's ridiculous that we are having to go through this, the dealership wants to charge hundreds to check the truck and there should be no charge when this is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616689September 26, 2024
UNKNOWN OR OTHER
Sunroof exploded for no apparent reason while driving down highway. There were no warnings or symptoms indicating that the glass was compromised prior to it exploding. Local Ford dealer said that there were no known issues reported with glass by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613364September 8, 2024
EXTERIOR LIGHTING
Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall. This is my second complaint filed online. I never got a call back from the first complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610513August 23, 2024
EXTERIOR LIGHTING
Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603680July 22, 2024
ELECTRICAL SYSTEM
vehicle’s APIM MALFUNCTIONED and caused the rear-traffic alert to malfunction as well as a number of the vehicle’s other features such as its navigation, radio, HVAC, cruise control ETC. took it to the dealership and they tried to robot system, Dealership stated reboot failed and the would load it on a thumb drive and I can try to upload it from there. I stated I wanted the APIM replaced, and they said let's try thi route first.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563348January 3, 2024
SEATS:MID/REAR ASSEMBLY:SEAT HEATER/COOLER
The contact owns a 2024 Ford F-250 SD. The contact stated that while driving at various speeds for approximately six hours with the heated seats activated, there was an abnormal burning odor detected. There were no warning lights illuminated. While removing items from the vehicle, the contact became aware of smoke in the rear seat near the heated seat, and the seat caught on fire. The contact noticed a huge hole in the driver's side rear seat. The contact was able to extinguish the fire. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 1,400.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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