Ford F-250 Complaints (1997)

343 consumer complaints on file.

#10447885February 14, 2012
WHEELS
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED WHILE DRIVING, THE WHEEL DETACHED COMPLETELY FROM THE VEHICLE. THE CONTACT STATED THAT SALT WAS LODGED INSIDE OF THE RIM, CAUSING THE RIM TO RUST. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 175,000. UPDATED 04/13/12 *BF UPDATED 05/12/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439178December 9, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE FUEL TANK WAS ALSO RUSTED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428211October 2, 2011
FUEL SYSTEM, GASOLINE
UPON READING ABOUT A FORD RECALLS 2.7 MILLION F150-250 TRUCKS I FOUND THAT MINE WAS INCLUDED IN THAT RECALL BY CALLING THE DEALERSHIP IN SCARSDALE, NY. MADE AN APPOINTMENT FOR SEPT 20, 2011 AND AFTER AN HOUR IN SERVICE THEY TELL ME THEY CANNOT REPLACE STRAPS BECAUSE THE STRAPS HAVE MADE A HOLE IN TANK (RUSTED THROUGH). I WAS SENT OUT OF THE DEALERSHIP WITH NOTICE THAT FORD WAS NOT GOING TO PAY FOR REPLACEMENT TANK AND THEY COULD NOT DO THE STRAP RECALL BECAUSE OF THE TANK. NO TEMPORARY STRAP WAS PLACED AROUND MY TANK TO KEEP IT FROM FALLING ONTO ROADWAY. SO I HAD BEEN DRIVING THE TRUCK READY TO DROP THE BOMB AT ANYTIME. ON SEPT 27, 2011 I WENT TO ANOTHER DEALERSHIP SMITH CAIRNS IN YONKERS AND AFTER A DAY WAS TOLD THE SAME THING. I HAVE AND WILL NOT REMOVE MY TRUCK FROM THIS DEALERSHIP UNTIL FORD MAKES IT SAFE TO DRIVE AT THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426426September 20, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE STORAGE: TANK ASSEMBLY: MOUNTING). THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED BECAUSE THE RUSTED FUEL TANK STRAPS CAUSED FRICTION AND CREATED A HOLE IN THE FUEL TANK AND CAUSED FUEL TO LEAK. THE TANK WAS NOT COVERED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,989 AND THE CURRENT MILEAGE WAS 77,944. UPDATED 10/14/11 *BF THE COSNSUMER WAS ALSO INFORMED HE MUST PAY FOR A RUSTED FILLER NECK AT A COST OF $ 319.52.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425566September 15, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-250 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE AND ALSO SMELLED A SLIGHT BURNING ODOR. UPON REACHING THE DESTINATION THE CONTACT NOTICED BOTH FUEL TANK STRAPS WERE FRACTURED WHICH WERE SUPPORTING THE FRONT FUEL TANK. THE VEHICLE WAS EQUIPPED WITH A DUAL FUEL TANK. AS A RESULT OF THE DRAGGING OF THE FRONT FUEL TANK, THERE WAS DAMAGE WHICH CAUSED A LARGE FUEL LEAK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10425588September 15, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE FUEL TANK WAS RUSTED, WHICH CAUSED A FUEL LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT DID NOT WANT TO MOUNT A RUSTED TANK. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 138,048. UPDATED 1/20/12 *CN THE CONSUMER STATED THE GAS TANK WAS LEAKING, DUE TO RUSTED MOUNTED STRAPS. UPDATED 02/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425476September 14, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE SMELLED A FUEL ODOR. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE STRAPS WHICH HELD THE FUEL TANK IN PLACE CORRODED THROUGH THE FUEL TANK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE FAILURE MILEAGE WAS 71,506.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418708August 6, 2011
FUEL SYSTEM, GASOLINE
AFTER HEARING ABOUT THE FORD RECALL ON AUGUST 1, 2011 CONCERNING THE METAL MOUNTING STRAPS HOLDING UP THE GAS TANK(S) ON 1997-1999 FORD F-250 TRUCKS, I CHECKED UNDERNEATH MY TRUCK AND FOUND THAT ONE OF THE MOUNTING STRAPS ON THE FRONT GAS TANK WAS COMPLETELY RUSTED AND HANGING. THE OTHER FRONT STRAP AS WELL AS THE TWO STRAPS ON THE REAR GAS TANK ARE ALSO SEVERELY RUSTED AND COMPROMISED. I CONTACTED MY LOCAL FORD DEALER AS WELL AS FORD MOTOR COMPANY TO LET THEM KNOW ABOUT THE PROBLEM BUT THEY REFUSED TO DO ANYTHING ABOUT IT. IT IS JUST A MATTER OF TIME BEFORE THESE STRAPS WILL FAIL CAUSING MY GAS TANKS TO HIT THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417655August 5, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE AREA. SUDDENLY, THE VEHICLE BEGAN TO VIBRATE AND HESITATE IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT ONE OF THE ENGINES SPARK PLUGS DISLODGED. A SPARK PLUG KIT WAS INSTALLED AND THE FAILURE CONTINUED TO OCCUR AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417049August 4, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-250. WHILE DRIVING 5 MPH, THE FUEL TANK STRAP FRACTURED AND ONLY ONE STRAP WAS LEFT THAT TO KEEP THE FUEL TANK ATTACHED TO THE VEHICLE. THE DEALER ADVISED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: 11V385000 ( FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT STATED THAT THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BY A PRIVATE MECHANIC WHO REPLACED BOTH FUEL TANK STRAPS. THE CURRENT MILEAGE WAS 92,500 AND THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416543August 1, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
JUST FILLED THE TRUCK WITH GAS. WAS DRIVING ON A WASHBOARD DIRT ROAD. THE FRONT OF THE GAS TANK DROPPED ONTO THE ROAD AND DRAGGED. TANK WAS PUNCTURED AND SEVERAL GALLONS OF GAS LEAKED OUT SLOWLY. I USED A WRATCHET STRAP TO LIFT THE TANK OFF THE ROAD AND SECURE IT. PATCHED THE TANK WITH A SEALER FROM THE AUTO PARTS STORE BUT BY NEXT MORNING IT WAS LEAKING AGAIN. PURCHASED A USED TANK AND STRAPS FROM A JUNKYARD FOR $150. THE ORIGINAL TANK IS IN MY JUNKPILE IF YOU'D LIKE IT. GLAD TO SEE THIS PROBLEM IS BEING CORRECTED. IF I HAD BEEN DRIVING ON AN ASPHALT ROAD I'D PROBABLY BE IN HEAVEN RIGHT NOW. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399656May 9, 2011
FUEL SYSTEM, GASOLINE
AFTER FILLING GAS TANK AND PARKING THE VEHICLE AT HOME, A STRONG SMELL OF GAS WAS NOTED WITH A LARGE AMOUNT OF GAS COMING FROM THE IN AREA OF THE GAS TANK. UPON INSPECTION OF THE GAS TANK, IT WAS NOTED THAT GAS WAS LEAKING IN SEVERAL AREAS. 20 GALLONS OF FUEL WAS LOST OVER A THREE DAY PERIOD WHILE THE TRUCK WAS PARKED, AND AFTER DRIVING ONLY 20 MILES ON AN APPROX. 24 GALLON TANK OF FUEL, THE TRUCK WAS EMPTY OF FUEL. I REPLACEMENT FUEL TANK AND STRAPS WERE BOUGHT FROM A LOCAL PARTS STORE, AFTER CONTACTING A LOCAL FORD DEALERSHIP AND WAS TOLD FORD NO LONGER PRODUCED FUEL TANKS FOR THE MAKE AND MODEL OF THE VEHICLE. UPON REMOVING THE ORIGINAL FUEL TANK AND STRAPS, SIGNIFICANT AMOUNTS OF RUST AND CORROSION NOTED ON BOTH SUPPORT STRAPS AND TO THE UNDER SIDE OF THE FUEL TANK ALSO WITH SEVERAL SMALL HOLES IN THE TANK IN THE AREA OF THE FUEL TANK SUPPORT STRAPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380866February 6, 2011
ENGINE AND ENGINE COOLING:ENGINE
FORD MOTOR CO. REFUSES TO DO SAFETY RECALL 07S57 ON MY 97 F-250 THE RECALL IS FOR THE CAM SHAFT POSITION SENSOR. IT MUST BE REPLACED BECAUSE THE VEHICLE STALLS WHILE DRIVING WHICH CAN LEAD TO AN ACCIDENT. THEY ARE REFUSING TO DO THE RECALL DUE TO A SEIZED BOLT. IF THIS BOLT BREAKS THEY WANT ME TO PAY $2500 TO GET THE SAFETY RECALL COMPLETED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367293November 23, 2010
SUSPENSION:FRONT
MY 1997 FORD F250 4WD TRUCK HAS DEVELOPED A POPPING NOISE IN THE RIGHT FRONT WHEEL HUB AREA. I FOUND THE DRIVE SHAFT FROM THE FRONT TRANSFER CASE COULD BE MOVED IN AND OUT OF THE WHEEL HUB WITH A POPPING NOISE. I TOOK IT TO BE REPAIRED AND NO ONE CAN FIND PARTS. I HAVE LOOKED ON THE INTERNET AND SEARCHED LOCAL PARTS STORES AND CAN'T FINE THEM EITHER. ALL I FIND IS THAT EVERYONE ELSE HAS HAD SUSPENSION PROBLEMS ON THIS MODEL. HOW DO I GET IT REPAIRED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356619September 20, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 1997 FORD F250 HD. THE CONTACT STATED THAT HE HAD TO REPLACE THE STRAPS THAT HELD THE FUEL TANK TO THE FRAME DUE TO SEVERE RUST AND CORROSION. THE MANUFACTURER WAS NOT BEEN CONTACTED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 57,123. UPDATED 02/23/11 *BF UPDATED 04/29/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355266September 13, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT WAS DRIVING AT APPROXIMATELY 55 MPH WHEN HE HEARD A LOUD EXPLOSION. THE CONTACT COULD SEE SPARKS FROM BEHIND THE VEHICLE THROUGH THE REARVIEW MIRROR. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND DISCOVERED THAT THE FUEL TANK WAS PARTIALLY FRACTURED FROM THE VEHICLE AND DRAGGING. HE WAS ABLE TO STRAP THE FUEL TANK BACK ONTO THE VEHICLE AND DRIVE TO HIS RESIDENCE WITHOUT FURTHER INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR EXAMINATION OR REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10349721August 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE'S A RECALL ON MY 1997 F250 7.3 DIESEL. THE RECALL IS FOR THE AUTOMATIC TRANSMISSION GEAR SELECTOR. I TOOK IT TO FORD TO HAVE IT FIXED CAUSE I WAS EXPERIENCING THE PROBLEM AND HE TOLD ME THAT MY VIN DID NOT QUALIFY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348112August 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1997 FORD F250 THAT WONT GO INTO PARK. THEREFORE, YOU CAN'T START THE VEHICLE WITHOUT PUTTING IT INTO NEUTRAL. THE TRUCK ROLLS WHEN TURNED OFF, BECAUSE IT'S NOT ENGAGED. I GOOGLED THE PROBLEM AND FOUND THIS RECALL HTTP://WWW.ARFC.ORG/COMPLAINTS/1997/FORD/F250 . I CALLED THE LOCAL DEALERSHIP AND THEY SAID IT DIDN'T PERTAIN TO MY TRUCK, CALLED THE FORD MOTOR COMPANY AND THEY SAID THE SAME THING. JUST ANOTHER EXAMPLE OF HOW FORD DOESN'T TAKE CARE OF THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336557June 16, 2010
ELECTRICAL SYSTEM
AFTER SEVERAL INCHES OF RAIN MY 1997 FORD F250 LIGHT DUTY BEGAN TRYING TO START WHILE PARKED IN THE DRIVEWAY. THE ONLY WAY TO STOP IT WAS TO DISCONNECT THE BATTERY CABLE. THE BATTERY CABLE WAS RED HOT AND SMOKING. LUCKILY MY NEIGHBOR NOTICED OR IT WOULD HAVE CAUGHT FIRE. THIS IS THE SECOND OCCURRENCE OF THIS PROBLEM FOR THIS VEHICLE. BOTH FOLLOWED HEAVY RAINS. THE FIRST OCCURRENCE INCLUDED SPONTANEOUS STARTING, INTERIOR LIGHTS COMING ON, LEFT SIDE WINDOW FAILURE, SPEEDOMETER FAILURE, AND CONTINUED OPERATION OF FAN, WINDOWS AND RADIO WITH IGNITION OFF. RESEARCHING THIS ISSUE HAS MADE ME AWARE THAT THIS IS A COMMON PROBLEM DUE TO WATER LEAKING THROUGH THE WINDSHIELD AND SEEPING INTO THE GENERIC ELECTRONIC MODULE AND FUSE BOX CAUSING MULTIPLE SYMPTOMS INCLUDING THE ONES STATED ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312330February 20, 2010
VEHICLE SPEED CONTROL
THE FAILURE WAS THE CRUISE CONTROL STARTED A FIRE IN MY 1997 FORD F250 WHILE MY WIFE ,OUR 16 MONTH OLD AND MYSELF WERE SLEEPING. LUCKILY WE GOT OUT BUT EVERYTHING WE HAD IS A TOTAL LOSE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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