Ford F-250 Complaints (2012)

323 consumer complaints on file.

• #10469346August 6, 2012
  ENGINE

  TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH ON AN INCLINE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER HE INSPECTED THE VEHICLE HE NOTICED THAT THE ENGINE OIL WAS OVERHEATING. AS A RESULT, THE VEHICLE DECELERATED AND ULTIMATELY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,200.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10462608June 21, 2012
  SUSPENSION

  IN JAN. 2012 I PURCHASED A FORD F-250 RATED TO TOW 14,000 LBS. I TRADED IN A FORD F-150 RATED AT 7,700 LBS. WHEN I HOOKED MY CAMPER TO MY 2000 F-150 THE TRUCK DID NOT SAG OR SQUAT AT ALL. LOOKING TO UPGRADE, I SPOKE TO SEVERAL SALES PEOPLE AT SEVERAL DIFFERENT DEALERSHIPS. I WAS ASSURED THAT THE F-250 SUPER DUTY WOULD BY FAR OUT PERFORM MY OLD TRUCK. IT DOES NOT. THIS NEW F-250 SQUATS SO BAD IT IS RIDICULOUS. ON 6-18-12 I TOOK MY TRUCK TO THE DEALER AT WHICH I PURCHASED THE TRUCK AND COMPLAINED OF THIS MATTER, ONLY TO BE TOLD THERE IS NOTHING WRONG WITH THE SPRINGS. YET, THE SERVICE MANAGER SAID HE WOULD SEND ME TO A THIRD PARTY OUT OF STATE SHOP, TO HAVE SPRINGS MADE AND SPLIT THE COST WITH ME, BECAUSE THAT WAS CHEAPER THAN USING GENUINE FORD SPRINGS. THIS IS UNACCEPTABLE, AS I DID NOT SPEND THOUSANDS OF DOLLARS ON A NEW FORD ONLY TO HAVE SOMEONE ELSE FIX FORDS PROBLEMS. I CONTACTED FORD H.Q. AND EXPLAINED MY SITUATION. AFTER BEING ON HOLD FOR SOME TIME, THE PERSON AT H.Q. EXPLAINED THAT HE HAD SPOKE TO, AND THERE WAS NO PROBLEM WITH MY TRUCK. I FEEL STRONGLY THAT MY DECISION TO BUY THIS TRUCK, WAS BASED LARGELY ON FRAUDULENT STATEMENTS MADE BY BOTH FORD SALES PEOPLE AND FORD LITERATURE ALIKE. I HAVE WITNESSES TO THE STATEMENTS OF THE SALES PERSONNEL, AS WELL AS TO THE FACT THAT MY OLD TRUCK DID NOT SAG AT ALL. I ALSO HAVE PICTURES OF NEW TRUCK HOOKED TO TRAILER AND SAGGING. ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10440155December 16, 2011
  EQUIPMENT ADAPTIVE/MOBILITY, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE

  DRIVING THROUGH A FARM FIELD AND SOMETHING HIT THE OIL PAN AND CRACKED IT WITH A HAIR LINE FRACTURE, 1/8 INCH, AND OIL LEAKING. NO VISABLE DAMAGE OR MARKING UNTIL PULLED FROM TRUCK, EVEN THAN NO MARKS BUT A SLIGHT DENT IN PLASTIC. NO OTHER VISABLE DAMAGE ANYWERE ELSE UNDER TRUCK. ASKED IF ALL OIL PANS ARE PLASTIC AND I WAS TOLD BY DEALER, YES. THIS IS A TRUCK DESIGNED TO FOR OFF ROAD HEAVY DUTY WORK. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0