Ford F-250 Complaints (2016)

291 consumer complaints on file.

#11183454March 1, 2019
ENGINE, UNKNOWN OR OTHER
VEHICLE WAS PARKED AT HOME AND NOT RUNNING. ENGINE BLOCK HEATER WAS PLUGGED IN. SOME TIME WITHIN AN HOUR OF PLUGGING THE BLOCK HEATER IN THE ENGINE CAUGHT FIRE AND WAS EXTENSIVE ENOUGH TO CALL THE FIRE DEPT. INSURANCE COMPANY DECLARED TRUCK A TOTAL LOSS WITH NO CAUSE OF THE FIRE DETERMINED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11182592February 26, 2019
ELECTRICAL SYSTEM
I BOUGHT A NEW F250 SD 6.7L IN 2016. IT HAS 53,000M ON IT. JAN 2019 REDUCTANT HEATER FAILED, FORD WOULD NOT PAY FOR IT. FORTUNATELY MY EXT WARRANTY DID AFTER $100 DEDUCTABLE. FEB 2019 MY TRUCK WHILE DRIVING ON CITY STREETS IT GAVE THE DASH WARNING : CHIMING SOUND, NO OIL PRESSURE, HIGH TEMP, SERVICE ADVANCE TRAC, AIR BAG, BATTERY, AND AFTER STOPPING NOTHING WAS OVERHEATING, AND OIL WAS AT PROPER LEVEL IT WOULD NOT TURN OVER. IT LOCKED THE STARTING SYSTEM OUT. TOWED TO SHOP, WAITED 6 HRS THEN SHOP SAID IT WAS FROM SUSPECTED CORRODED BCM CONNECTOR. THE SHOP TURNED THAT IN TO MY EXTENDED WARRANTY AND THEY DECLINED THE CLAIM DUE TO CORROSION. FORD HAS A BULLETIN OUT ON IT HAPPENING BUT REFUSED TO PAY FOR IT. $1000 REPAIR BILL+ $130.00 FOR THE DIAGNOSIS. THEY ARE NOT EVEN SURE IT WAS CORROSION, BUT SUSPECTS THE BCM CORRODED CONNECTOR. THEY RESET THE CODES, TEST DROVE IT AND GAVE IT BACK TO ME. I WILL NEVER BUY A FORD PRODUCT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180846February 18, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CODE P20BA, REDUCTANT HEATER IN DEF TANK. IT IS A KNOWN PROBLEM BUT FORD DID NOT INCLUDE MY YEAR MODEL IN THE WARRANTY RECALL. $1050.00 TO REPAIR. I SEE ALL OVER THE INTERNET WITH PEOPLE HAVING THE SAME PROBLEM THAT I'M HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173549February 1, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2016 FORD F-250. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED TO 50 MPH AND WOULD NOT EXCEED 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATER FOR THE DIESEL EXHAUST FLUID WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BAYTOWN FORD (4110 I-10, BAYTOWN, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152128November 17, 2018
WHEELS
HAD 2 SETS OF THESE TIRES INSTALLED UNDER WARRANTY DUE TO EXCESSIVE VIBRATION AT HIGHWAY SPEEDS CAUSED BY SEPARATION OF THE TREAD PLIES WITHIN THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141552October 20, 2018
STEERING
MY TRUCK, WITH 41,000 MILES , IS SUFFERING WHATS BEING REFERRED TO ONLINE AS THE " DEATH WOBBLE ". THE SYMPTOMS BEGAN AT AROUND 21,000 MILES AND IT HAS GROWN STEADILY WORSE. IT HAPPENS WHEN HITTING BUMPS OR BRIDGE EXPANSION JOINTS AT HIGHWAY SPEED, FORCING ME TO SLOW TO APPROX 20 MPH TO REGAIN CONTROL, WHICH IS VERY UNSAFE ON A CROWDED HIGHWAY. THE DEALER I PURCHASED THE TRUCK FROM NEW SAID IT IS NOT A WARRANTY ITEM AND MAY NOT EVEN BE COVERED UNDER MY ADDITIONALLY PURCHASED 10 YEAR 100,000 MILE EXTENDED WARRANTY. THE TRUCK IS ESSENTIALLY UNSAFE AT HIGHWAY SPEEDS AND MY WIFE WONT EVEN RIDE IN IT. FORD IS IGNORING A HUGE PROBLEM WITH THEIR PRODUCT , PEOPLE HAVE ALREADY BEEN HURT , SOMEONE IS GOING TO BE KILLED! PLEASE HELP!! I HAVE AN APPOINTMENT AT THE DEALERS SERVICE DEPARTMENT FOR TUEDAY , 10-23-18. THEY HAVE INFORMED ME THAT ANY WORK THEY DO MAY BE ON MY DIME , WHICH JUST BLOWS MY MIND. AGAIN , PLEASE INTERJECT INTO THIS ISSUE BEFORE SOMEONE IS KILLED AND TO SAVE THE BUYERS FROM HAVING TO PAY FORD TO ADDRESS THIS OBVIOUS ENGINEERING MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140115October 13, 2018
UNKNOWN OR OTHER
STRONG ELECTRICAL SMELL AFTER REMOTE STARTING 2016 F250. DROVE 2 MILES AND DRIVERS SIDE REAR WINDOW SHATTERED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123364August 29, 2018
ENGINE, SUSPENSION, UNKNOWN OR OTHER
VEHICLE HAS A HOPPING THAT OCCURS AT SPEEDS OF 40-80 MPH, HAVE TRIED SEVERAL REMEDIES, NONE OF WHICH WORK. HOPPING SENSATION IS SO SEVERE THAT I WOULD BE WORRIED TO PUT CHILDREN IN THE BACK SEAT OF THE VEHICLE. MANUFACTURER IS AWARE OF THE PROBLEM, HAS A TSB IN AN ATTEMPT TO REMEDY THE PROBLEM. THE MANUFACTURER NUMBER OF THE TSB IS 16-0087. MANUFACTURER CLAIMS ISSUE IS CAUSED BY FRAME FLEX. NO KNOWN FIX FOR THE ISSUE. ENGINE ALSO HAS A CONSISTENT ISSUE OF PUTTING DIESEL FUEL INTO THE ENGINE OIL, MANUFACTURER ALSO CLAIMS THIS ISSUE IS "NORMAL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122823August 27, 2018
STEERING
THE STEERING WHEEL IS SHAKING BADLY TO THE POINT THAT THE CAR NEEDS TO BE STOPPED IMMEDIATELY. IT IS EXTREMELY HARD TO DO WHEN IT HAPPENS ON THE HIGHWAY. IN ADDITION TO STEERING WHEEL SHAKE, BOTH FRONT WHEELS ARE WOBBLING AND THE CAR STARTS TO SHAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119530August 13, 2018
VISIBILITY/WIPER
WHILE TRAVELING ON A HIGHWAY, PULLING A 5TH WHEEL RV, THE VEHICLE'S SUNROOF EXPLODED OUTWARDS. WHEN WE SAFELY STOPPED, THE REMAINING GLASS WAS BOWED OUTWARDS FROM THE VEHICLE.. THE SUNROOF WAS FULLY CLOSED AT THE TIME, AND NOTHING STRUCK ANYWHERE ON THE VEHICLE. WE WERE TRAVELING AT APPROXIMATELY 75 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118240August 7, 2018
UNKNOWN OR OTHER
SINCE THE DAY I PURCHASE THIS TRUCK NEW I HAVE A VIBRATION FROM THE REAR OF THE TRUCK. I TOOK ITT TO FORD TWO TIMES EACH TIME THEY TOLD ME IT WAS NORMAL . THAT'S SECOND TIME THAT I TOOK IT IN THE SERVICE MANAGER ROAD IN THE TRUCK AND FELT THE VIBRATION AND SAID THAT IT WAS BAD. THEY KEPT THE TRUCK FOR 24 HOURS AND THEN CALLED ME AND TOLD ME IT WAS NORMAL. THEY SAID THESE TRUCKS WERE MADE TO CARRY WEIGHT THAT'S THE REASON WHY IT VIBRATES . THIS IS ALSO A FOUR-DOOR TRUCK WHICH CARRIES PASSENGERS. THE VIBRATION IS SO BAD THAT IF THERE WAS A BABY IN THE BACKSEAT SLEEPING IT WOULD NOT BE ABLE TO SLEEP. THE VIBRATIONS THOUGHTS ABOUT 60 MILES AN HOUR ON THE HIGHWAY . THEY STARTED HAPPENING FROM THE DAY I PURCHASE THE TRUCK IN DECEMBER 2016 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089790April 24, 2018
AIR BAGS
I TOTALED MY 2016 FORD F-250. I SLAMMED INTO A DODGE RAM AT ABOUT 45MPH. MY F-250 BROKE THE SUSPENSION, STEERING, BENT THE FRAME, CRUMPLED THE ENGINE COMPARTMENT AND BROKE THE BRAKES. MY AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11078765March 12, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 FORD F-250. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE REAR WINDSHIELD EXPLODED WITHOUT IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072004February 9, 2018
WHEELS
BOUGHT 2016 F 250 USED FROM DEALER NOW I HAVE TIRE TREAD ISSUES. WIFE AND 2 CHILDREN USE THIS VEHICLE AS A DAILY DRIVER BECAUSE WE THOUGHT IT WOULD BE SAFE. NOW NOT SO SURE. ALL TIRES ARE ORIGINAL AND IN GOOD SHAPE UNTIL WE NOTICED A CHUNK OF THREAD STARTING TO SEPARATE FROM TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021334September 4, 2017
ENGINE
DURING REGENERATION THERE IS A JACKHAMMERING EFFECT AND IT SHAKES THE WHOLE TRUCK. SOUNDS LIKE THE VALVES ARE GOING TO COME OUT OF THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014734August 11, 2017
SUSPENSION
VEHICLE EXPERIENCES SEVERE BOUNCE BETWEEN 70-75 MPH. FORD HAS CONFIRMED ISSUE AND HAS STATED IT IS A "CHARACTERISTIC OF THE VEHICLE". ISSUE WAS REPORTED TO DEALER AND FORD AT TIME OF PURCHASE. BOUNCE IS VERY PRONOUNCED AND VEHICLE IS NOT SAFE DURING OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003006July 5, 2017
STRUCTURE:BODY
SUNROOF EXPLODED AT 0530 IN THE MORNING THE TRUCK IS ONLY 9 MONTHS OLD AND THE SUNROOF HAS NEVER BEEN OPENED DEALER SAYING FORD DOES NOT COVER UNDER BUMPER TO BUMPER NOR UNDER THE EXTENSIVE EXTENDED WARRANTY WE PURCHASED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000844June 23, 2017
SERVICE BRAKES
COMPLETE BRAKE FAILURE, 2,500 MILES ON THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980457April 25, 2017
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2016 FORD F-250 SD. WHILE THE VEHICLE WAS PARKED AT HOME, THE CONTACT NOTICED DARK GRAY SMOKE BILLOWING OUT THE WINDOWS OF THE VEHICLE. THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THE SEATS WERE ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NOTICED WIRES IN THE SEAT. THE FIRE DEPARTMENT UNHOOKED THE VEHICLE BATTERY, BUT WAS UNAWARE OF WHAT CAUSED THE FIRE. THE VEHICLE WAS TOWED TO A LOCAL COLLISION LOT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10969436March 29, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
12/07/16 I PURCHASED A BRAND NEW VEHICLE. I DROVE IT HOME APPROXIMATELY TWO MILES TO PICK MY WIFE UP AND TAKE HER FOR A SPIN. UPON STARTING THE VEHICLE THE AIR BAG LIGHT, THE STABILITY CONTROL LIGHT AS WELL AS THE WARNING MESSAGE FOR SERVICE ADVANCE TRAC AND TRAILER BRAKE MODULE FAULT AND THE 911 ASSIST NON OPERATIONAL. I TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY ENDED UP REPLACING THE RESTRAINT CONTROL MODULE. THEY HAD THE TRUCK FOR ABOUT FIVE DAYS. WHEN I PICKED UP MY TRUCK BEFORE I EVEN GOT OFF THE LOT ALL THE LIGHTS AND MESSAGES CAME ON AGAIN. I TOOK IT TO THE DEALERSHIPS OTHER LOCATION AND THEY HAD IT ROUGHLY THREE WEEKS. THEY REPLACED THE INSTRUMENT CLUSTER AND THE MASTER WIRING HARNESS AT THE INSTRUCTIONS OF FORD ENGINEERING. I DROVE THE TRUCK BEFORE HAVING ALL THE SAME THINGS HAPPEN AGAIN WITH THE EXCEPTION OF THE STABILITY CONTROL/ SERVICE ADVANCE TRAC MESSAGE. I TOOK THE TRUCK BACK AGAIN , THIS TIME THEY REPLACED THE RESTRAINT CONTROL MODULE AGAIN. A FEW WEEKS WENT BUY AND NOW THE SAME PROBLEMS AGAIN. THIS IS THE FOURTH VISIT AND TOMORROW MARKS THE 30TH BUSINESS DAY THE TRUCK HAS BEEN IN THE SHOP. ADD TEN MORE DAYS FOR THE WEEKENDS IT SAT THERE AND THE ONE DAY FOR WHEN THE DEALERSHIP HAD TO REPAIR MY LEATHER INTERIOR THAT THEY MESSED UP. THAT'S 41 DAYS AND I HAVEN'T EVEN HAD IT FOUR MONTHS YET. I'VE REQUESTED THAT THE MANUFACTURER BUY IT BACK NOW TWICE AND WAS DENIED BOTH TIMES. I WAS TOLD THAT MY VEHICLE DOES NOT MEET THEIR CRITERIA. THE SERVICE DEPARTMENT TOLD ME THAT THE VEHICLE IS UNSAFE TO DRIVE WHEN THESE LIGHTS COME ON. IT POWERS DOWN THOSE SYSTEMS MAKING THEM NON OPERATIONAL. THERE IS NO PATTERN TO THIS HAPPENING. IT CAN BE AT START UP ,SITING STILL OR MOVING DOWN THE ROAD. THE LIGHT CAN STAY ON THE ENTIRE TRIP OR JUST FLASH MOMENTARILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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