Ford F-250 Complaints (2011)

370 consumer complaints on file.

#10637174September 18, 2014
SUSPENSION:FRONT:STABILIZER BAR
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED EXCESSIVELY AND DID NOT CEASE UNTIL THE VEHICLE WAS BROUGHT TO A COMPLETE STOP. THE DEALER STATED THAT THE VEHICLE WAS BUILT WITH ONE STABILIZER, BUT SHOULD HAVE BEEN BUILT WITH TWO. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631970September 9, 2014
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
FOR THE THIRD TIME SINCE OUR 2011 FORD F250 (DIESEL) WAS NEW A FAULTY EGT TEMPERATURE SENSOR IN THE EXHAUST SYSTEM CAUSED THE ENGINE TO SHUT DOWN WITH ESSENTIALLY NO WARNING. ON THE FIRST OCCASION, THE INCIDENT OCCURRED IN A PARKING LOT SO THERE WAS NO DANGER OF INJURY OR PROPERTY DAMAGE. THE SECOND INCIDENT OCCURRED WHILE UNDERWAY AT 70 MPH ON AN INTERSTATE HIGHWAY AND WE WERE ABLE TO PULL OVER TO THE RIGHT SHOULDER WITHOUT ENDANGERING OTHERS. THE SHUTDOWN TODAY, HOWEVER, OCCURRED AS WE PREPARED TO MAKE A LEFT TURN ON A BUSY TWO LANE ROAD. FORTUNATELY THE SHUTDOWN, WHICH OCCURRED WITHOUT WARNING, STOPPED THE ENGINE BEFORE WE CROSSED IN FRONT OF ONCOMING TRAFFIC IN THE ADJACENT LANE. IN THIS LAST CASE THERE WAS A REAL POSSIBILITY OF SERIOUS INJURY AND/OR PROPERTY DAMAGE. FORD IS CERTAINLY AWARE OF THE PROBLEM (WE'RE TOLD BY DEALER SERVICE PERSONNEL THAT THE PROBLEM IS COMMON) AND WE'VE ASKED REPEATEDLY IF THERE IS A FIX TO ELIMINATE THESE UNEXPECTED INCIDENTS. NOTHING HAS BEEN FORTHCOMING. WE BELIEVE THE PROBLEM SHOULD BE ADDRESSED FROM AN ENGINEERING STANDPOINT SO THAT OWNERS OF SIMILAR VEHICLES CAN HAVE CONFIDENCE THAT THESE UNEXPECTED PROBLEMS WILL REOCCUR AND BEFORE SOMEONE IS INJURED OR KILLED.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631619September 8, 2014
STEERING, SUSPENSION
WHILE TOWING MY 8000LB TRAILER, I WENT OVER SOME UNEVEN HIGHWAY PAVEMENT AND THE ENTIRE TRUCK STARTED SHAKING TO THE POINT I WAS NO LONGER ABLE TO CONTROL WHERE THE TRUCK WENT I HAD TO LEFT OFF THE GAS UNTIL IT COASTED TO A TOP. 50 MILES LATER, I ENTERED A SUSPENSION BRIDGE OVER A 500 FOOT DROP WITH A TRACTOR TRAILER COMING IN THE OPPOSITE DIRECTION. AS I CROSSED OVER THE BRIDGE/ROAD SEAM THE TRUCK STARTED SHAKING AGAIN THIS TIME IT WENT IN TO THE LANE OF THE SEMI TRUCK AFTER LEAVING A CONSIDERABLE AMOUNT OF RUBBER HE AND I AVOIDED A DEADLY ACCIDENT. I GOOGLED THESE SYMPTOMS AND IT APPEARS YOU HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME, PLEASE I BEG YOU FOR THE SAFETY OF MY FAMILY MAKE FORD CORPORATION FIX THIS ISSUE WITH THESE TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630894September 4, 2014
STEERING, SUSPENSION
WHILE ENTERING I-40 AT ~55 MPH AFTER HITTING A SMALL BUMP THE FRONT END AND STEERING VIOLENTLY BEGAN SHAKING. STEERING CONTROL WAS NEAR ZERO. SHAKING CONTINUED WHILE BRAKING TO ~ 10 MPH THEN STOPPED. TRUCK INSPECTION FOUND NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629900September 1, 2014
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
STARTED ENGINE AND PUT VEHICLE IN DRIVE. ENGINE ACCELERATED TO MAX RPMS AND VEHICLE RAN INTO A TREE APPROX. 20 FEET IN FRONT OF VEHICLE. ENGINE CONTINUED TO RUN AT WOT UNTIL I TURNED IGNITION OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628021August 25, 2014
SEAT BELTS
DRIVER SEAT BELT FAILED TO LATCH IN RECEIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628198August 25, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN FULLY APPLIED. AS A RESULT, THE CONTACT CRASHED INTO A BRIDGE ABUTMENT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10615932July 24, 2014
STEERING, WHEELS, SUSPENSION
DEATH RUMBLE: AFTER ANY NEW SET OF TIRES GETS ABOUT 15,000 -20,000 MILES ON THEM, THE INFAMOUS "DEATH RUMBLE" OCCURS ON THIS MODEL TRUCK. WHEN TRAVELING AT SPEEDS OF 60 OR MORE AND YOU TURN OR HIT A BUMP, THE FRONT END OF THE VEHICLE STARTS SHAKING AND VIBRATING VIOLENTLY. YOU HAVE TO COME TO AN ALMOST IMMEDIATE STOP IN ORDER TO GET THE VEHICLE TO STOP THE SHAKING. IT IS SO BAD THAT YOU CANNOT CONTROL STEERING AT TIMES AND IS EVEN VISIBLE TO OTHERS NOT IN THE VEHICLE. ALL FORD DEALERS THAT I HAVE SPOKEN WITH ABOUT THIS ARE AWARE OF THE ISSUE BUT BLAME IT ON TIRES OR TIRE PRESSURE. I HAVE TRIED SEVERAL TYPES OF TIRES (AS I KNOW HAVE OVER 125,000 MILES ON MY TRUCK) AND ALWAYS INFLATE THEM AS PER MY OWNER'S MANUAL...THIS DOES NOT HELP...NOR DOES ROTATING, BALANCING, CHECKING BRAKES, BALL JOINTS, SUSPENSION, ETC. YOU CAN WATCH MANY MANY VIDEOS OF THIS PROBLEM OF YOUTUBE AND OTHER LOCATIONS, SEE WRITE-UPS IN MAGAZINES, AND AS I SAID, DEALERS EVEN KNOW ABOUT THIS ISSUE...SO WHY IS IT NOT GETTING CORRECTED??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615305July 22, 2014
STEERING
THE FRONT STARTED VIBRATING VIOLENTLY, ONLY STOPPED AFTER SLOWING SIGNIFICANTLY. THE PROBLEM WAS FINALLY DIAGNOSED AS STEERING DAMPENER. THE SERVICE DEPARTMENT WAS FAMILIAR WITH THIS PROBLEM AS THE "DEATH WOBBLE". THIS HAS BEEN "REPAIRED" THREE TIMES AND IS NOW RECURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614592July 18, 2014
STEERING, WHEELS
HIT ROUGH PATCH ON HIGHWAY AND TRUCK STARTED SHAKING VIOLENTLY. HAD TO SLOW TO ABOUT 25 MPH BEFORE IT STOPPED. THIS HAS HAPPENED TWICE IN THE LAST 6 MONTHS. THE FORD SERVICE DEPARTMENT SAID THEY COULD FIND NO ISSUES WITH THE TRUCK. NO PARTS WERE REPLACED OR ADJUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607693July 2, 2014
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH ON UNEVEN ROAD PAVEMENT, THE VEHICLE STARTED TO VIBRATE. THE CONTACT ALSO STATED THAT HE REDUCED THE SPEED TO 10 MPH, THE VIBRATION STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED AND BALANCED. THE TECHNICIAN ALSO ALIGNED BOTH FRONT DRIVERS AND PASSENGERS SIDE TIRES. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598767June 17, 2014
STEERING, SUSPENSION
THIS STARTED IN MARCH 2014. TERRIBLE STEERING WOBBLE (DEATH WOBBLE) AT HIGHWAY SPEED. LAST NIGHT IT WAS HORRIBLE AS I WAS PASSING A CAR ON I-29 ON A BRIDGE AND WE GOT THE WOBBLE AFTER GOING OVER A BRIDGE JOINT. I HAD TO STAB THE BRAKES TO SLOW DOWN AS THE TRUCK STEERING WAS OUT OF MY CONTROL. SEVERAL VEHICLES BEHIND ME ALSO HAD TO NAVIGATE AROUND ME AS I TRIED TO TURN THE VEHICLE TO THE SHOULDER. THIS TRUCK IS DANGEROUS AT HIGHWAY SPEED! THIS HAS HAPPENED SEVERAL TIMES WHILE GOING DOWN THE INTERSTATE. I'M SCARED TO DRIVE THE TRUCK ANYWHERE BUT AROUND CITY STREETS. TO MY KNOWLEDGE THIS IS A VERY COMMON PROBLEM WITH ALL SUPER DUTY TRUCKS WITH A STRAIGHT FRONT AXLE AND COIL SPRINGS. I WANT FORD TO ADMIT THERE IS A PROBLEM AND FIX THESE ISSUES. IT'S A FIXABLE ISSUE THAT THEY WON'T ADDRESS. FOR $50,000 I DON'T THINK I SHOULD HAVE TO PAY FOR THEIR ENGINEERING GEOMETRY BLUNDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597434June 10, 2014
STEERING, SUSPENSION
MY TRUCK STARTS SHAKING VIOLENTLY AT 40-60 MPH. STEERING CONTROL IS LOST AND CAN ONLY BE REGAINED BY COMING TO A COMPLETE STOP. TRUCK WILL NOT SWITCH LANES AND PULLING OVER TO THE SHOULDER IS IMPOSSIBLE DUE TO LOSS OF STEERING. SHAKING IS VIOLENT TO THE POINT OF LOOSENING BOLTS. TAKEN TO DEALER TO BE CHECKED UNDER WARRANTY. THEY CLAIMED IT WAS AIR PRESSURE OR THE NEED FOR NEW TIRES. THE VEHICLES TIRES ARE IN GOOD CONDITION AND AIR PRESSURE IS SET AT FACTORY RECOMMENDED LEVELS. FORD SAYS THIS BEHAVIOR IS NORMAL. A SERIOUS ACCIDENT EXTREMELY POSSIBLE. AN INDEPENDENT SUSPENSION SHOP CLAIMS ISSUE IS DUE TO DEFECTIVE BALL JOINTS, LACK OF STEERING DAMPER, AND DEFECTIVE CONTROL ARMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593436May 22, 2014
SERVICE BRAKES
THIS SAFETY CONCERN OCCURRED ON A 2011, FORD F250, WITH "26,400" MILES ON IT. UPON LEAVING MY RESIDENCE, THE TRUCK FELT SLUGGISH, AS IF THE EMERGENCY BRAKE WAS ON. I NEVER USE THE EMERGENCY BRAKE, BUT CHECKED ANYWAY TO CONFIRM IT WAS NOT SET. I PULLED OVER AND EXISTED THE VEHICLE, AND IMMEDIATELY NOTICED A BURNING ODOR. THE ODOR CAME FROM THE DRIVER SIDE FRONT WHEEL. I REACHED IN TO FEEL THE ROTOR AND BURNED MY FINGER TIPS FROM THE HEAT. AS A PRECAUTION, I CHECKED THE REMAINING WHEELS AND ALL EXHIBITED VERY HIGH HEAT WITH A BURNING ODOR. LUCKILY, I WAS WITHIN AN 1/8 MILE OF S SERVICE STATION. THE MECHANIC INSPECTED AND DETERMINED ALL FOUR BRAKES HAD SEIZED DUE TO CORROSION. TWO CALIPERS WERE SALVAGEABLE, TWO WERE NOT. THE REPAIR WAS MADE WITH THE CALIPERS HELD FOR THE LOCAL FORD DEALER FOR REVIEW, AND DISPOSITION, BUT THE FORD DEALER SHOWED NO INTEREST, AND HAD DECLINED TO PERSONALLY EXAMINE THE CORRODED CALIPERS. THE TRUCK WAS 21 DAYS OUT OF CALENDAR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10586713May 5, 2014
ENGINE
CATASTROPHIC ENGINE FAILURE AT 3 YEARS OLD AND 124,000 MILES. THIS $60,000 2011 FORD F-250 SUPER DUTY WITH 6.7 DIESEL ENGINE IS TOTALED. DRIVING DOWN THE ROAD AT NORMAL CRUISE THE ENGINE STARTED MAKING A TERRIBLE BANGING NOISE AND SHUDDERING SO VIOLENTLY THAT I WAS FORCED TO IMMEDIATELY LEAVE THE ROAD. I STOPPED AND TURNED THE ENGINE OFF. GOT OUT AND THE GROUND WAS COVERED IN OIL. STRANDED.. DEALERSHIP QUOTED ME $24,233.67 TO REPLACE THE ENGINE. ALTHOUGH THIS ENGINE IS FALSELY ADVERTISED TO BE RIGIDLY TESTED FOR 250,000 MILES, FORD HAS SENT EMAIL STATING THAT THEY WILL NOT STAND BEHIND THE PRODUCT. THIS TRUCK IS STILL FINANCED AND QUITE FRANKLY I CANNOT AFFORD AND SHOULD NOT HAVE TO AFFORD THIS REPAIR. I HAVE HAD EXHAUST ISSUES WITH OVERHEATING AND BURNING SENSORS WHICH WERE REPLACED BY WARRANTY A COUPLE TIMES AND OUT OF POCKET A COUPLE TIMES. I HAVE READ MANY REVIEWS THAT THE HEAT THAT IS BUILT UP DURING A REGEN EXHAUST CLEANING CYCLE DAMAGES THE VALVES WITHIN THE ENGINE. I ALSO READ THAT FORD FIXED THIS PROBLEM IN 2012 BUT THAT LEAVES PEOPLE LIKE MYSELF, WHO PAID FORD $60,000+ STRANDED WITHOUT A VEHICLE IN JUST 3 SHORT YEARS. I HAVE SERVICE THE TRUCK AS REQUIRED AND HAVE NEVER ABUSED IT NOR PUT IT IN MUD, ETC. PLEASE LOOK INTO THIS AND SEE IF THERE IS ANYTHING I CAN DO. IT APPEARS I MAY BE WITHOUT A VEHICLE AND HAVE TO DEFAULT ON MY LENDER WITH THE COST OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583631April 19, 2014
STEERING, SUSPENSION
WHEN HITTING A BUMP OR POT HOLE AT HIGHWAY SPEED THE FRONT TIRES WOBBLE UNCONTROLLABLY UNTIL YOU ALL BUT STOP. THIS COULD CATCH SOMEONE OFF GUARD TO CRASH INTO SOMEONE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575179March 27, 2014
STEERING, SUSPENSION, WHEELS
TRUCK DEVELOPED A VIOLENT SHAKE IN THE FRONT END AND BECAME UNCONTROLLABLE. HAVE TO STOP IMMEDIATELY BEFORE VEHICLE WILL STOP SHAKING. THE ISSUE IS REFERRED TO THE "FORD DEATH WOBBLE" WITH MANY RECORDED INSTANCES OF THIS ON THE WEB AND YOUTUBE. ISSUE HAS GOTTEN WORSE AND IS UNSAFE TO DRIVE. HAS BEEN IN THE FORD DEALER AND MANY NEW PARTS REPLACED BUT PROBLEM PERSIST. FORD DEALER CANNOT SEEM TO CORRECT SO IT HAS BEEN IN TWO OTHER GARAGES FOR SECOND OPINIONS. CONTACTED FORD MOTOR COMPANY AND THEY HAVE NO RECALLS OR ANY KNOWLEDGE OF THIS PROBLEM. VEHICLE IS A DANGER TO THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568753March 12, 2014
ENGINE
VEHICLE PRIMARY COOLING SYSTEM (RADIATOR) BEGAN LEAKING WHERE THE ALUMINUM COILS ARE ATTACHED TO THE PLASTIC TANK. I TOOK VEHICLE TO FORD DEALER FOR INSPECTION AND THEY VERIFIED. LEAK WAS SLOW FOR FIRST COUPLE OF WEEKS, THEN PROGRESSED. REPLACEMENT WAS INSERTED BEFORE RADIATOR LEAK COULD CAUSE FURTHER DAMAGE TO VEHICLE OR PERSONS. THIS IS A VERY COMMON OCCURRENCE WITH THIS YEAR/MODEL AND OWNERS FEEL THIS SHOULD BE ADDRESSED WITH A RECALL FROM FORD MOTOR COMPANY DUE TO INADEQUATE TESTING OR PRODUCT SPECIFICATIONS. THE PUBLIC RATE OF OCCURRENCE IS VERY HIGH. OF COURSE FOMOCO WILL NOT PUBLISH DATA UNTIL FORCED. REPORTS OF RADIATORS FAILING < 50,000 MILES IS NOT UNCOMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567698March 6, 2014
POWER TRAIN
I HAD A PROBLEM WITH MY 2011 F250'S TRANSMISSION. THE PROBLEM WAS COVERED UNDER TSB 11-5-19. WHEN TRYING TO ACCELERATE, THE TRANSMISSION WOULD RANDOMLY DEVELOP A PROBLEM WHICH SEEMED LIKE IT WAS TRYING TO FIND THE RIGHT GEAR. THERE WOULD BE A SEVERE LOSS OF POWER WHICH WOULD RESULT, AT TIMES, LEAVING MY VEHICLE IN TRAFFIC GOING AT A MUCH HIGHER SPEED AND CLOSING RAPIDLY FROM BEHIND. THE PROBLEM WAS RESOLVED BY DOING THE SERVICE PRESCRIBED IN THE SERVICE BULLETIN BUT I WAS NOT AWARE OF THAT BULLETIN UNTIL THE PROBLEM BECAME SEVERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566852March 3, 2014
STEERING
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN SHAKING ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THEY WOULD BALANCE ALL FOR TIRES AND PERFORMED AND ALIGNMENT CHECK. THE VEHICLE WAS REPAIRED HOWEVER, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 22,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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