Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11306230January 31, 2020
EXTERIOR LIGHTING
TAIL LIGHT ASSEMBLY LEAKS WATER CAUSING THE BULB TO BLOW. IT ACCURED TWICE IN THE LAST 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302754January 29, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
ALL 4 DOORS HAVE MALFUNCTIONED. THEY DO NOT LATCH, OR STAY CLOSED. THIS HAS HAPPENED WHILE IN MOTION AND STATIONARY. TURNING, THE DOOR HAS OPENED AND THE BACK DOORS HAVE FROZEN AND NOT LATCHED. I HAVE VIDEO BUT THEY ARE TOO LARGE TO ATTACH. THIS TRUCK HAS BEEN AT THE DEALERSHIP 5 TIMES FOR THE SAME REPAIR, AND TO DATE THEY'VE HAD IT FOR 23 DAY. FEB 18 2019 DEC 11 2019 DEC 19 2019 JAN 7 2020 JAN 17 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302429January 28, 2020
STEERING
WHEN VEHICLE IS STOPPED AND THE AUTO START-STOP IS ENGAGED, MOVING THE VEHICLE STEERING WHEEL BECOMES VERY DIFFICULT. UPON RELEASING THE BRAKE PEDAL, THE VEHICLE WILL START AND BEGIN TO MOVE FORWARD HOWEVER, THE VEHICLE STILL IS EXTREMELY DIFFICULT TO STEER. THIS DIFFICULTY WILL LAST FOR A FEW SECONDS UNTIL POWER STEERING IS RESTORED. THIS PROBLEM STARTED INTERMITTENTLY BUT HAS NOW BECOME A REGULAR EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301966January 26, 2020
POWER TRAIN
LOUD CLUNK WHEN STARTING TRUCK AND DRIVE SHAFT MOVES. BROUGHT TO DEALER TWICE, JULY & OCT 2018 THEY FOUND NOTHING. WHEN AT A STOPD LIGHT/SIGN, IT HESITATES WHEN READY TO PROCEED, TRANSMISSION IS NOT ENGAGING RIGHT AWAY, IT'S DELAYED. VERY DANGEROUS. MY HUSBAND NOTICED SLIGHT JERKING AT TIMES. DRIVER SIDE DOOR FROZE AND COULD NOT OPEN TWICE. HAD TO USE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301581January 24, 2020
POWER TRAIN
THAT HAS A HARSH SHIFT FROM 1ST TO 2ND GEAR REPORTED TO DEALER - PEGUES HURST FORD IN LONGVIEW TEXAS ON 10/18/2019 WITH 32,551 MILES ON VEHICLE. DEALER STATED THE TRUCK HAS A 10 SPEED TRANSMISSION AND THEY ARE "SQUIRRELY" AND THAT IS JUST HOW THEY ARE. 11/13/2019 FROM 20-30 MPH 3RD TO 4TH DIDNT SHIFT , WAS BETWEEN GEARS STUCK IN ROAD , THEN WOULD NOT GO INTO REVERSE , WHEN DID SLAMMED IN TO GEAR , SOUNDED LIKE SOMETHING HAMMERING IN TRANSMISSION. VEHICLE HAS 33,339 MILES ON IT. ONCE AGAIN, SERVICE DEPARTMENT SAID THAT IS JUST HOW THE 10 SPEED TRANSMISSION IS - "SQUIRRELY". THE VEHICLE WAS IN THE SERVICE DEPARTMENT FOR OVER 36 DAYS DURING THE TWO TRIPS TO SERVICE DEPARTMENT. ON 1/17/2020 DROVE TO DEALER AND TALKED WITH SALES REP AND MANAGER AT PEGUES HURST FORD TO ATTEMPT TRADE AND DISCUSS THE CONTINUING PROBLEM WITH THE TRANSMISSION - MANAGER STATED "WE CAN ONLY FIX WHAT FORD TELLS US TO. I WOULD CALL FORD AND DISCUSS WITH THEM REPAIRING YOUR VEHICLE OR GETTING YOU INTO A NEW ONE. WHEN CROSSING US HWY 79 FROM CR 1408 IN JACKSONVILLE TEXAS, WHICH IS DONE DAILY, THE VEHICLE WILL STALL AND OR STOP AND THEN LURCH FORWARD WHEN CHANGING FROM 3RD TO 4TH GEAR AND WHEN PUTTING INTO REVERSE THERE IS A LOUD METAL ON METAL SOUND AND ONE OCCASION THE VEHICLE WOULD NOT SHIFT INTO REVERSE UNTIL LATER THAT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301291January 23, 2020
STRUCTURE:BODY
THE FIRST TWO MORNINGS AFTER IT SAT OUTSIDE IN TEMPERATURES IN THE TEENS THE DRIVERS DOOR WOULD NOT OPEN FROM THE OUTSIDE. I HAD TO OPEN IT FROM THE INSIDE BY GETTING IN THROUGH THE PASSENGER SIDE. AFTER STARTING IT L COULD NOT GET THE DOOR TO SHUT UNTIL IT WARMED UP LATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301310January 23, 2020
STRUCTURE:BODY
REAR TAILGATE WILL COME OPEN BY ITS SELF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301376January 23, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN, UNKNOWN OR OTHER
THE 10 SPEED TRANSMISSION IN THIS TRUCK DOES NOT SHIFT RIGHT. IT SHIFTS VERY HARD SOMETIMES NOT SHIFTING AT ALL. IT SHIFTS HARD ENOUGH TO CAUSE WHIPLASH. ALSO THE DOORS WHEN IT IS COLD OUT DO NOT LATCH CAUSING THE DOOR TO REMAIN OPEN. MY CHILD ALMOST FELL OUT OF MY VEHICLE LUCKILY SHE HAD HER SEAT BELT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301248January 22, 2020
STRUCTURE:BODY
ALL FOUR DOORS ARE SUBJECT TO FREEZING. IT IS IN FOR THE SECOND TIME. A RECALL HAS ALREADY BEEN COMPLETED. THE PROBLEM IS THE DOOR WILL OPEN AND WILL NOT LATCH BACK CLOSED. THIS RESULTS IN HAVING TO DRIVE THE VEHICLE WITH THE DOOR UNLATCHED AND SWINGING OPEN FREELY. THIS IS A WIDESPREAD ISSUE THAT NEEDS SOME ATTENTION. THIS IS AN UNSAFE VEHICLE WHEN THE DOOR MUST BE HELD SHUT WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301251January 22, 2020
UNKNOWN OR OTHER
FORD CURRENTLY HAS AN ISSUE WITH DOOR LATCHES NOT LATCHING SHUT. I'VE HAD MY REAR PASSENGER DOOR COME OPEN WHILE DRIVING DOWN THE ROAD WITH MY DAUGHTER SITTING THERE SCARED TO DEATH. THIS IS UNACCEPTABLE. I'VE HAD MY TRUCK IN SERVICE AT THE DEALERSHIP FOR THE RECALL FIX AND THE SAME PROBLEM STILL EXISTS I HAVE HAD IT BACK TO THE DEALERSHIP THREE TIMES NOW AND IT STILL IS NOT CORRECTED. DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR KILLED BEFORE SOMEONE FORCED FORD TO DO SOMETHING ABOUT THIS UNBELIEVABLE PROBLEM THAT IS GETTING SWEPT UNDER THE RUG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301260January 22, 2020
STEERING
I PURCHASED THE USED 2018 FORD F150 PLATINUM AT LITHIA FORD, BOISE ID WITH 15K MILES ON IT. SINCE THE DAY I BOUGHT IT THE FRONT END HAS BEEN HARD TO KEEP ON THE ROAD. I HAVE TAKEN THIS UNIT TO THE DEALER TWICE NOW AND THEY HAVE HAD THE UNIT 40 PLUS DAYS TRYING TO REPAIR THE STEERING ISSUE. THE TRUCK WILL PULL INTO A RIGHT OR LEFT BY ITSELF AND IS VERY UNSAFE AT THE DEALERSHIP THEY VERIFIED THE COMPLAINT AND SAID THE STEERING GEAR WAS THE DEFECT AFTER HAVING THE UNIT 2 WEEKS. THEY REPLACED THE STRG GEAR AND SAID IT WAS REPAIRED. I PICKED THE UNIT UP AND DROVE IT AND IT WAS THE SAME SO I TOOK IT BACK THE NEXT DAY. THEY DROVE IT WITH ME AND AGAIN WE VERIFIED THE COMPLAINT. THE FORD TECHNICAL REP CAME OUT TO THE DEALER AND CHECKED THE TRUCK. HE ALSO VERIFIED THE COMPLAINT THE THEN SAID IT WAS THE TIRES AND WHEELS AND THEY ALL DRIVE LIKE THAT SINCE ITS A PLATINUM MODEL. HE STATED I DRIVE ONE AND IT DOES THE SAME THING. THE TIRES AND WHEELS ARE THE FACTORY OEM PARTS NOTHING HAS BEEN CHANGED OR MODIFIED. THE TRUCK IS UNSAFE AND NOT STABLE. THE SERVICE WRITER DROVE IT FOR A WEEK AND HE CONFIRMED THE DEFECT BUT SAID FORD WILL NOT MAKE ANY MORE REPAIRS BECAUSE THEY DO NOT KNOW HOW TO REPAIR THE ISSUE AND SAID WE WILL CALL YOU IF THEY COME UP WITH SOMETHING. I AM FILING THIS COMPLAINT DUE TO THE SAFETY CONCERN OF MYSELF AND OTHER PEOPLE ON THE ROADWAYS. ITS DANGEROUS. I HAD ANOTHER 2018 F150 SPORT WITHOUT LANE ASSIST AND IT DROVE FINE. BOTH UNITS WERE PURCHASED FROM THE SAME DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300660January 21, 2020
STRUCTURE:BODY
PASSENGER DOOR LOCK FREEZES, DOOR WILL NOT SECURE. PASSENGER IS ENDANGERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300395January 20, 2020
ELECTRICAL SYSTEM
DOOR LOCKS FREEZING DRIVER DOOR NOT SHUTTING SO UNABLE TO DRIVE SAFELY AS DOOR WILL NOT CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300437January 20, 2020
UNKNOWN OR OTHER
DOOR LATCH FREEZING, UNABLE TO CLOSE ONCE OPENED. DOOR APPEARED TO BE CLOSED BUT SWINGS OPEN WHEN DRIVING AND TURNING A CORNER. HAS HAPPENED AT LEAST 4 TIMES IN LAST 2 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300539January 20, 2020
SERVICE BRAKES, STEERING, WHEELS
HAVE NOISE WHEN OPORATING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300573January 20, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
SEEMS LIKE EMERGENCY BRAKE IS TRYING TO ENGAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300261January 19, 2020
STRUCTURE:BODY
WHEN FREEZING TEMPERATURES DRIVERS DOOR DOESN'T LATCH PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300171January 17, 2020
ENGINE
ON SEPTEMBER 15, 2018 I PURCHASED A NEW 2018 FORD F150 5.0 V8. ON 02/16/2019 (4,546 MILES) AFTER THE FIRST OIL CHANGE IT BEGAN MAKING A KNOCKING LIKE NOISE. FORD SAID IT WAS NORMAL, BUT THE KNOCK WASN'T THERE BEFORE THE OIL CHANGE. FORD TRIED TO SAY IT WAS THE DIRECT INJECTION MAKING THE NOISE. WHICH MIGHT BE TRUE BUT OTHER OWNERS HAVE REPORTED THE KNOCKING NOISES AND HAVE HAD SCORED CYLINDERS THAT REQUIRED THE ENGINE BLOCKS TO BE REPLACED BY FORD. ALSO ON 07/04/2019 (10,416 MILES) I NOTICED THAT THE ENGINE WAS MAKING A RATTLING NOISE WHEN COLD FROM 1200-2000 RPM. AFTER RESEARCHING THIS NOISE, I DISCOVERED THAT THERE IS A TSB FOR THE RATTLING NOISE. ON 07/16/2019 I TOOK MY TRUCK BACK TO THE DEALER (FRIENDLY FORD IN LAS VEGAS) AND THE TSB WAS PREFORMED ON THE TRUCK (TSB# 18-2354) THE TSB DID NOT FIX THE ISSUE. ON 10/23/2019 (12,600 MILES) I TOOK MY TRUCK TO TEAM FORD IN LAS VEGAS. THE SERVICE DEPARTMENT STATED THAT FORD TOLD THEM THE ISSUE WAS NORMAL OPERATING CHARACTERISTICS. IF EITHER OF THESE NOISES WERE NORMAL, THEN IT WOULD HAVE MADE THEM WHEN IT WAS BRAND NEW. THESE PROBLEMS HAVE BEEN BROUGHT UP TO FORD BY NUMEROUS OWNERS OF F150'S AND MUSTANGS WITH THE SAME ENGINE. FORD REFUSES TO FIX ANYTHING AND JUST SAYS THE ISSUES ARE NORMAL. SINCE FORD INSSUED A TSB FOR THE RATTLE ISSUE AND REPLACED ENGINE BLOCKS FOR THE KNOCKING IT TELLS ME FORD KNOWS THESE ARE ISSUES AND THEY ARE NOT NORMAL WITHOUT NHTSA OR FTC INTERVENTION FORD MAY NOT FIX THESE PROBLEMS UNDER WARRANTY. THEY WILL BECOME MORE OF AN ISSUE OUTSIDE OF WARRANTY AND THE CONSUMER WILL HAVE TO PAY FOR AN ISSUE FORD SHOULD FIX LINK TO TSB: HTTPS://WWW.MUSTANG6G.COM/FORUMS/ATTACHMENTS/18-2354-FORD-F150-5-0-TSB-PDF.321793/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300040January 17, 2020
STRUCTURE:BODY
THE DRIVER SIDE FRONT DOOR WILL NOT STAY LATCHED/ CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299790January 16, 2020
STRUCTURE:BODY
DOOR LATCHES FREEZE PROHIBITING ENTRY TO THE VEHICLE AND/OR PROHIBITING THE DOORS TO LATCH AND STAY CLOSED. PARTICULARLY DANGEROUS WHEN DRIVING AND YOU HAVE TO HOLD THE DOOR(S) CLOSED OR IF YOU DON'T KNOW THE DOOR IS FROZEN AND YOU'RE SURPRISED WHEN THE DOOR SWINGS OPEN IN TRAFFIC. FORD HAS PERFORMED TSB SERVICE SEVERAL TIMES AND IS NOW STATING THERE IS NOTHING MORE THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150