Ford F-150 Complaints (2004)

2,029 consumer complaints on file.

#10100933December 2, 2004
STRUCTURE
2004 FORD F150 2X4 REGULAR CAB FLAIRSIDE EVERE VIBRATION AT SPEEDS BETWEEN 45 AND 55 MPH. SEEMS TO BE IN REAR END OF VEHICLE. DEALERSHIP (MARSHAL MIZE FORD CHATTANOOGA, TN) STATES THEY CANNOT FIND PROBLEM BUT THERE IS A PROBLEM ACCORDING TO FORD ENGINEERING TSB 40303. SERVICE MANAGER STATED HE HEARD OF SOME VIBRATION ISSUES. FORD NEEDS A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100880December 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100641November 28, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, STEERING:COLUMN
PURCHASED 2004 FORD F-150 SUPERCAB 4X2 AT HUB CITY FORD INC IN CRESTVIEW, FLORIDA ON NOVEMBER 15, 2004. AFTER HEAVY RAINS THE PICKUP CAB FLOODED, COVERING THE REAR SEAT BACK, BENCH, AND CARPETING IN LARGE PUDDLES. UPON FURTHER INSPECTION, NOTICED THE BRAKE PEDAL ROD, STEERING COLUMN, AND ALL BARE METAL WAS SEVERELY RUSTED. *AK TOOK VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT IT WAS "NORMAL" AND WOULD BE PAINTED, AND DETAILED TO CLEAN THE CARPETS. WAS ALSO INFORMED IMMEDIATELY THAT THE CAUSE OF THE LEAK WAS A FAULTY SEAL AROUND THE TOP CAB REAR BRAKE LIGHT. APPOINTMENT WAS MADE FOR TUESDAY NOVEMBER 30TH, 2004. INSPECTED THE CAB FURTHER ON SUNDAY (TODAY) NOVEMBER 28TH, 2004. RUST IS COVERING ALL EXPOSED METAL, INCLUDING THE SEAT BRACKETS (WHICH HOLD THE SEATS TO THE FRAME) ALL BOLTS, AND MOST OF THE REAR CAB METAL BEHIND THE REAR SEATS. WATER IS STILL COVERING THE REAR FLOOR PANS AND SIDE PANS UNDER PLASTIC SIDE STEPS (UNDER WHICH IS BOUND WIRING RELATING TO FORWARD TO REAR ELECTRICAL FUNCTIONS). THE DAMAGE FROM RUST IS NOT SURFICIAL, BUT DEEP, CRACKED AND PITTED. WILL ATTEMPT TO HAVE DEALER REPLACE VEHICLE ENTIRELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100672November 28, 2004
POWER TRAIN:DRIVELINE
I RECENTLY PURCHASED A 2004 FORD F150 SUPERCAB PICKUP TRUCK, AS I LEFT THE DEALERSHIP AND STARTED HOME I NOTICED THAT THE BED WAS SHAKING TERRIBLY BETWEEN 55 AND 62 MPH. I CALLED THE DEALERSHIP BEFORE I WAS THREE MILES AWAY AND THEY TOLD ME TO BRING IT BACK THE NEXT DAY, I DID. THEY SAID THAT IT WAS FIXED, IT WASN'T. I LEFT AGAIN (THE DAY AFTER I PURCHASED) AND IMMEDIATELY CALLED THE SERVICE DEPARTMENT AT JACKY JONES FORD IN SWEETWATER, TN., AND TOLD THEM THE PROBLEM WAS JUST AS BAD. THE SERVICE CLERK (JASON) TOLD ME THAT THERE WAS A PROBLEM WITH THIS MODEL TRUCK AND THAT FORD WAS IN THE PROCESS OF FIXING IT. THAT WAS A MONTH AGO. NOW I HAVE LEARNED THAT THERE ARE HUNDREDS, MAYBE THOUSANDS OF FORD F150'S WITH THIS PROBLEM AND THEY ARE NOT BEING FIXED. I CANNOT GET THE DEALER TO RESCHEDULE A TIME TO REPAIR MY TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101715November 26, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
CONSUMER WAS PULLING INSIDE OF THE GARAGE AND VEHICLE SUDDENLY ACCELERATED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THEN, VEHICLE CRASHED INTO THE GARAGE DOOR. UPON IMPACT, BOTH FRONTAL AIR BAG DID NOT DEPLOY. NO INJURIES WERE REPORTED. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DETERMINE THE CAUSE OF THE COLLISION. *AK.....THE BRAKES DID NOT STOP VEHICLE, ND THE AIR BAGS DID NOT DEPLOY. THERE WERE TWO CHILDREN, 5 AND 7 YEARS IN THE BACK SEAT WHO COULD HAVE BEEN SERIOUSLY HURT. IF THE VEHICLE HAD MOVED 3 INCHES TO THE RIGHT CONSUMER WOULD HAVE GONE THROUGH THE GARAGE DOOR, WHERE CONSUMER'S HUSBAND WAS WORKING AND COULD HAVE BEEN RUN OVER AND SERIOUSLY HURT. THIS HAPPENED AGAIN ON CHRISTMAS EVE WHEN THE VEHICLE WAS PARKED ON A CITY STREET IN MIDWAY, KY. IT WAS IN PARK WHEN CONSUMER TURNED ON THE IGNITION AND THE ACCELERATOR WENT WIDE OPEN. CONSUMER PUT FOOT ON THE BRAKES AND AFTER A FEW SECONDS THE ACCELERATOR WENT DOWN TO NORMAL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10101646November 24, 2004
SUSPENSION
VEHICLE'S SUSPENSION SHOOK AND VEHICLE VIBRATED WHILE BEING DRIVEN. TAKEN IN FOR REPAIR, BUT NO PROBLEM IS FOUND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100485November 24, 2004
SUSPENSION:REAR
FORD F150 SUPERCREW 2004- VEHICLE VIBRATION AT ALL SPEEDS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100382November 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, TIRES
SEVERAL WEEKS AFTER PURCHASING MY 2004 FORD F-150, I NOTICED THAT THE FRONT WHEELS WERE BEGINNING TO DISCOLOR FROM A BUILD-UP OF BRAKE DUST. LESS THAN A MONTH INTO OWNING THE CAR, I COMPLAINED TO THE DEALERSHIP AND WAS TOLD THAT THIS PROBLEM WAS THE RESULT OF A FORD DECISION TO REPLACE THE ORIGINALLY DESIGNED BRAKE PADS WITH QUITER ONES BECAUSE OF PREVIOUS CUSTOMER COMPLAINTS ABOUT NOISY BRAKES. THEY TOLD ME THERE WAS NO ALTERNATIVE BUT TO LIVE WITH THE PROBLEM, EVEN THOUGH I WAS HAVING TO CLEAN MY WHEELS EVERY THREE WEEKS DUE TO THE CONSTANT BUILD-UP OF THE BRAKE DUST. THEY TOLD ME THAT THEY HAVE NO LOW-DUST VERSION FOR THE F-150'S EVEN IF I WERE TO PAY FOR IT MYSELF. THEY PROVIDED NO HELP OR SUPPORT, EVEN SUGGESTING THAT WE CONSUMERS WERE AT FAULT FOR THIS NEW BRAKE DUST PROBLEM BECAUSE OF COMPLAINTS ABOUT THE PREVIOUS PADS' NOISE, AS IF TO SUGGEST THAT WE DESERVE OR SHOULD HAVE EXPECTED AT LEAST ONE OF THESE PROBLEMS. MY POSITION IS THAT WHEN I BUY A $40,000 NEW CAR, I EXPECT THAT ENOUGH R&D WAS DONE TO DELIVER A QUIET AND LOW DUST BRAKE PAD. IF THIS PROBLEM ISN'T REMEDIED BY THE MANUFACTURER, I GUESS MY ONLY RECOURSE IS NEVER TO BUY FORD CARS AGAIN. IT'S BEEN AROUND 6 MONTHS SINCE MY PURCHASE AND MY TRUCK HAS ABOUT 7000 MILES ON IT; YET I STILL HAVE TO WASH THE FRONT WHEELS OFF AT LEAST EVERY THREE WEEKS DUE TO THE DISCOLORATION FROM THE BUILD-UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101505November 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE WOULD SHIMMY/VIBRATE WHEN BRAKING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER HAD TO TURN BOTH FRONT ROTORS. THE CONSUMER HAS A CONCERN THAT THE ROTORS WERE WEARING PREMATURELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100248November 20, 2004
POWER TRAIN
VEHICLE HAS A SHIMMY (VIBRATION) AT OR ABOVE 45 MPH, INCREASES WHEN LOADED AND FEELS UNSAFE TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101282November 18, 2004
SUSPENSION:FRONT
WHILE DRIVING 60 MPH VIBRATION CAME FROM THE FRONT END. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100161November 18, 2004
ELECTRICAL SYSTEM, TIRES
TWICE THE ENGINE HAS GONE INTO "FAIL-SAFE" OR "LIMP" MODE; DIAGNOSED AS A "COMPUTER" GLITCH ON A BRAND NEW 2004, LESS THAN 700 MILES, FORD F150 PU; ONCE ENTERING THE HIGHWAY; ONCE ENTERING AN INTERSECTION. WHEN THIS HAPPENS, THERE IS ENOUGH POWER TO GET YOU OFF OF THE ROAD. STOPPING THE TRUCK, CUTTING IT OFF AND BACK ON ALLOWED FOR NORMAL USE. ALSO EXCESSIVE VIBRATION CHECKED 3 TIMES, WAS TOLD UNDER INVESTIGATION; NO FIX YET. 3 OUT OF 4 NEW TIRES WERE REPLACED DURING DIAGNOSTICS STATING THAT THEY HAD "FLAT" SPOTS ON THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100114November 17, 2004
SUSPENSION, TIRES
2004 F-150 SUPER CREW 4X4. VIBRATION IN VEHICLE. STEERING WHEEL SHACKES. DEALER STATES THAT TSB IS AWARE- MANUFACTURER. IS WORKING ON IT. HAVE SEEN INFORMATION ABOUT THIS EXACT PROBLEM IN MANY IDENTICAL TRUCKS. WHAT IS FORD GOING TO DO? WHAT CAN I DO? HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094549November 17, 2004
VEHICLE SPEED CONTROL
A LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE WOULD NOT MOVE. CONSUMER PULLED OVER BEFORE THE VEHICLE STOPPED. CONSUMER TURNED OFF THE VEHICLE FOR A FEW MINUTES THEN RESTARTED IT. TOOK VEHICLE FOR INSPECTION, AND MECHANIC DETERMINED THAT THE THROTTLE HOUSING SENSOR NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THE VEHICLE RUNS THEN STOPS AFTER TRAVELING AT ANY SPEED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100032November 16, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NOISE IN REAR END ABOUNT 60 TO 70 MILES A HOUR.WHINNING NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099968November 15, 2004
SUSPENSION
WHILE DRIVING 40-50 MPH VEHICLE VIBRATED HEAVILY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101355November 12, 2004
POWER TRAIN
THE VEHICLE WAS PARKED WHEN IT BEGAN TO ROLL ACROSS A PARKING LOT. THE DRIVER MANAGED TO UNLOCK THE DOOR, JUMP INTO THE VEHICLE AND PUT THE BRAKE ON BEFORE IT ROLLED ONTO A MAIN STREET. *NM VEHICLE WAS ONLY 20 DAYS OLD AND WOULD NOT RESTART. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP ONLY TO FIND FROM THE SERVICE MANAGER THAT THE CLIP TO BRACKET FROM THE FACTORY WAS MISSING. WHEN THE CONSUMER CALLED IN TO COMPLAIN SHE WAS TOLD BY A SALES REPRESENTATIVE THAT IT'S NOT THEIR FAULT THEY DID NOT BUILD THE TRUCK. NO LOANER CARS AVAILABLE. THE CONSUMERS NAME WAS NOT PUT INTO THE SYSTEM FOR ROADSIDE ASSISTANCE. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098739November 12, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHEN USING THE HEAT IN MY 2004 F-150 SUPER CREW FX4 IT CONSTANTLY POURS OUT OF MY DASH. EVEN WHEN SET ON FLOOR OR DEFROST IT WILL POUR OUR OF THE DASH. AFTER A FEW MINUTES OF USING THE HEAT, THE RIDE BECOMES QUITE UNCOMFORTABLE. MY FACE GETS REAL HOT AND EYES GET BLOODSHOT FROM BEING DRIED OUT. I HAVE TAKEN IT TO FORD 5 TIMES AND THE FIRST TIME THEY COULD SEE/FEEL THE PROBLEM. NOW THAT THEY CANNOT FIX IT, THEY TELL ME THAT IT IS NORMAL OPERATION. WHICH IS ABSOLUTELY FALSE, ESPECIALLY WHEN I OWN 2 OF THE SAME TRUCKS AND ONE DOES IT AND ONE DOES NOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098745November 12, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FORD F150 EX CAB 2 WHEEL DRIVE AT 1400 MILES LOUD NOISE FROM REAR END DURING TURNS OR ACCELERATION. DEALER REPLACED PARTS IN DIFFERENTIAL. SINCE DEALER FIX, LOUD "HUMMING" NOISE FROM REAR END OVER 35 MPH. VIBRATION FROM REAR END WHILE GOING 40 MPH+. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098652November 11, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY
REPORTED TO DEALER SERVICE DEPT. THAT MY NEW 2004 FORD F150 FX4 TRUCK HAD WHINE AND CLUNKING NOISE COMING FROM REAR AXEL/DIFFERENTIAL ASSEMBLY AT TAKE OFF FROM STOP AND SPEEDS BETWEEN 45 AND 55 MPH. DEALER WAS INSTRUCTED BY FORD MOTOR COMPANY ENGINEERING DEPT. NOT TO ATTEMPT REPAIR. 1000 MILES LATER THE PROBLEM HAS GOT WORSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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