Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11182000February 22, 2019
POWER TRAIN
WE FOUND OUT RECALL AFTER ACCIDENT LAST YEAR - WHEN TURNING - AUTOMATIC TRANSMISSION DOWNSHIFTED LOCKED, VEHICLE SKID AND CAUSED ACCIDENT. WAS DECLARED A TOTAL LOSS BY INSURANCE, WE TOLD THEM WAS NOT OUR FAULT. WE HAD TO PAY DEDUCTIBLE AND OUT OF POCKE TO TRY TO REPLACE VEHICLE. NOW SAME VEHICLE IS ALSO UNDER SAME RECALL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11181753February 22, 2019
POWER TRAIN
VEHICLE SHIFTED INTO 1ST GEAR WHEN IN 6TH. RAN OFF THE ROAD ALMOST CAUSING AN ACCIDENT. CALLED CORPORATE AND THEY SAID THERE WAS NOTHING THEY COULD DO. TOOK IT TO THE FORD DEALERSHIP FOR DIAGNOSTICS. BAD MOLDED LEAD FRAME. ORDERED PARTS,DEALERSHIP OPENED UP PAN AND FOUND METAL SHAVINGS. DID NOT INSTALL PARTS BECAUSE THEY SAID TRANNY WAS NO GOOD. FORD DOES NOT WANT TO FIX DAMAGED TRANNY ALTHOUGH VEHICLE NOW HAS RECALL FOR THIS EXACT ISSUE. CONTACTED BOTH CORPORATE AND DEALERSHIP AND PRETTY MUCH TOLD ME THERE WAS NOTHING THEY CAN DO, ALTHOUGH THEY TOLD ME THEY WOULD FIX ISSUE. I BEEN LIED TOO, MADE BELIEVED THAT ISSUE WAS GOING TO BE FIXED. ITS BEEN OVER A MONTH OF BACK AND FORTH CHIRPING WITH BOTH CORPORATE AND DEALERSHIP AND IM TIRED OF THIS SICK GAME OF MAKING CUSTOMERS BELIEVE THEY WILL FIX THE ISSUE AND TURN RIGHT BACK AROUND AND SAY NO. IM STUCK AND IN DISBELIEVE. IM MAKING A HUGE DEAL BECAUSE I HAD MY 6MONTH OLD BOY IN THE BACKSEAT WHEN THIS HAPPEND AND FORD COULD HAVE CARED LESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181681February 21, 2019
POWER TRAIN
VEHICLE SPEEDOMETER WILL STOP WORKING WHILE MOVING AND VEHICLE GOES INTO LIMP MODE ONLY 5TH AND 3RD GEAR. IF YOU ARE PULLING OUT THE VEHICLE WILL STALL LEAVING THE POSSIBILITY FOR A CRASH. FORD REFLASHED THE PCM PER THE RECALL DIDN'T FIX THE ISSUE. NOW THE SAY THEY NEED TO CHANGE THE LEAD FRAM WHICH WAS RECALLED ON TRUCKS BEFORE THIS YEAR BUT NOT THIS TRUCK. A LOT OF THESE TRUCKS ARE HAVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181386February 20, 2019
UNKNOWN OR OTHER
TRANSMISION PROBLEM FROM 1ST GEAR DOWNSHIFT AND POWER LOSS FROM ACCELERATION HAVING THE TRUCK SLOW DOWN ABUPTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181399February 20, 2019
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT END OF THE VEHICLE MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX STREET, CASTLEROCK, CO 80104) WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE WHEEL BEARINGS FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE WHEEL BEARINGS WERE CHANGED TWICE IN THE PAST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181174February 19, 2019
ENGINE
TL* THE CONTACT OWNED A 2013 FORD F-150. WHILE DRIVING BETWEEN 30-60 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW OUTPUT SPEED MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS ALSO TAKEN TO JENKINTOWN FORD (1650 THE FAIRWAY, JENKINTOWN, PA 19046, (888) 503-1980), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 69,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180888February 18, 2019
POWER TRAIN
TOOK VEHICLE OUT OF GARAGE AFTER WARM UP AND WHILE ACCELERATING TO 55 MPH THE TRANSMISSION WENT INTO NEUTRAL. I LET OFF THE ACCELERATOR AND THE TRANSMISSION SHIFTED DOWN INTO A MUCH LOWER GEAR. AT FIRST I THOUGHT THE BRAKES HAD LOCKED UP AND PULLED OVER TO THE SIDE. I PUT THE TRUCK IN PARK AND WENT OUT TO SEE IF I HAD A SMOKING BRAKE. NOTHING LOOKED WRONG SO I GOT BACK IN AND STARTED TO PULL AWAY FROM THE CURB AND THE VEHICLE WENT INTO NEUTRAL THE SHIFTED INTO A HIGHER GEAR THEN INTO A LOWER GEAR. I LET OFF THE ACCELERATOR AND PUT IT INTO NEUTRAL THEN TRIED DRIVE AGAIN. THE ERRATIC SHIFTING CONTINUED FOR ABOUT 5 MILES THEN SEEMED TO WORK CORRECTLY. THE NEXT DAY I ATTEMPTED TO BRING IT TO WORK TO GET IT LOOKED AT AND THE SAME SITUATION OCCURRED EXCEPT THE VEHICLE THEN DOWNSHIFTED TO 1ST AND WOULD NOT COME OUT. I STOPPED SHUT THE TRUCK OFF AND STARTED AGAIN AND WAS ABLE TO GET THE VEHICLE TO A DEALER WITH THE ERRATIC SHIFTING INTO LOWER GEARS FOR 30 MILES. I HAVE THE PAPERWORK FROM THE FORD DEALER SHOWING ME IT WAS THE MOLDED LEAD FRAME FAILED AND A CONNECTOR #AL3Z-7G276-D, CONNECTOR# 6L2Z-7G276-AA. TOTAL COST $1292.94
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180901February 18, 2019
VISIBILITY/WIPER
REAR WINDOW SHATTERS BY ITSELF, REMAINS IN PLACE. IN MOTION ON NEIGHBORHOOD, 20 MPH, DRIVING STRAIGHT, 35 DEG F OUTSIDE; DEFROSTER OFF. NOTHING IMPACTED WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180924February 18, 2019
POWER TRAIN
TRANMISSIOM SHIF TO FIRST SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180989February 18, 2019
POWER TRAIN
UNEXPECTEDLY DOWN SHIFT INTO 1 GEAR FROM 4TH WHILE DRIVING 30+ MPH, LOCAL STREET DRIVING: HAPPENED 4 TIMES, EACH TIME I WAS ON AN UP HILL INCLINE, ADDING POWER TO INCREASE SPEED. 1ST THING THAT WOULD HAPPEN IS A LOSS OF TORQUE, SHORTLY AFTER THE GEAR WOULD DROP FROM 4TH OR 5TH TO 1ST AND THE DRIVE TRAIN WOULD ACT AS A BREAK RAPIDLY BRINGING THE TRUCK TO A NEAR STOP. SPEEDOMETER AND ODOMETER WOULD ZERO OUT.I COULD GET IT TO RESET AFTER A WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180730February 18, 2019
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
1. LOSS OF BRAKES RESULTING IN PEDAL GOING ALL WAY TO FLOOR AT 35 MPH CITY. RECALL 16S24 BUT FORD DEALERSHIP IS SAYING MY VEHICLE IS NOT INCLUDED 2. LOSS OF ENGINE POWER WHILE ATTEMPTING TO MERGE ONTO HIGHWAY AT 65 MPH, THIS HAS OCCURRED THREE TIMES. 3. RECALL 19S07: BROUGHT INTO DEALERSHIP, STATED THEY DON'T HAVE THE SOFTWARE YET TO REMEDY THE PROBLEM OF SUDDEN POWER TRAIN DOWNSHIFT PRIME FORD 857 PORTLAND RD SACO MAINE 04072 SERVICE MANAGER :STACEY DRUMMEY 207-571-5035
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180593February 17, 2019
UNKNOWN OR OTHER
AT APPROXIMATELY 50 MILES PER HOUR THE VEHICLE SHIFTS FROM 5TH GEAR TO 1ST GEAR LOCKING THE REAR WHEELS THE VEHICLE THEN HAS TO BE SHUT OFF AND RESTARTED TO PROCEED OTHER TIMES WHEN LEAVING A STOP THE VEHICLE WILL NOT SHIFT OUT OF FIRST OR FIFTH GEAR WHEN SPEAKING WITH FORD CUSTOMER SERVICE THEY SAY PARK THE VEHICLE THEY MAY HAVE A FIX IN JUNE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180453February 16, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE IS DOWN SHIFTING TO GEARS WHILE THE CAR IS IN MOTION, CAUSING THE VEHICLE TO COME TO A ABRUPT STOP. I WAS GOING 55 MPH AND THE VEHICLE DOWN SHIFTED WITHOUT NOTICE, CAUSING THE VEHICLE TO SWERVE INTO ON COMING TRAFFIC. THIS HAS HAPPEN SEVERAL TIMES, I DO NOT FEEL SAFE OPERATING THE VEHICLE. TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO TO FIX THE ISSUE, DUE TO THE ENGINEERS HAD NOT CAME UP WITH A SOLUTION. I WAS GIVEN AN ESTIMATION DATE OF JUNE OF WHEN FORD WOULD HAVE A SYSTEM UPGRADE. MEANWHILE, I STUCK WITH A TRUCK PAYMENT FOR A VEHICLE I CANNOT SAFELY DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180539February 16, 2019
POWER TRAIN
THE TRUCK WILL DOWN SHIFT AT ANY GIVEN TIME. I HAVE HAD THIS ISSUE HAPPEN A COUPLE OF TIMES IN THE CITY AT LOWER SPEEDS 40 MPH OR LESS. TRUCK WILL TYPICALLY GET BACK IN SINK AND DRIVE NORMAL. THE LATEST INCIDENT WAS THE SCARIEST. I WAS ON THE INTERSTATE TRAVELING AT 70 MPH IN 6 GEAR. AND THE TRUCK DOWN SHIFTS INTO 1ST GEAR!!!! LOCKING THE REAR WHEELS UP IN TRAFFIC AT THIS SPEED IS DANGEROUS AND LUCKILY NO ONE WAS HURT OR KILLED. SINCE THIS ISSUE I AVOID INTERSTATE OR HIGHWAY TRAVEL AS THE DEALERSHIPS TELL ME THERE IS NOTHING WRONG WITH MY TRUCK NOR CAN THEY FIX IT IF THEY CAN'T RECREATE THE ISSUE. I DON'T LET FAMILY OR FRIENDS RIDE IN THE TRUCK IF I HAVE TO DRIVE IT OR LET ANYONE ELSE DRIVE IT . I HAVE A TRUCK THAT'S A DEATH TRAP AND IS JUST SITTING IN MY DRIVEWAY BECAUSE THE DEALERSHIPS TELL ME THERE'S NOTHING WRONG WITH IT. I KEEP TRACK OF WHEN IT HAPPENS AT WHAT SPEEDS AND DATES ALSO . FORD NEEDS TO GET A HANDLE ON THIS AS I HEAR IT'S A VERY COMMON PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180214February 15, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON FEBRUARY 12TH 2019 AND HAD MY DEFROSTERS WHEN ALL OF A SUDDEN I HEARD A LOUD POP AND LOOKED IN THE REARVIEW MIRROR TO SEE MY BACK WINDOW SHATTERED RIGHT OVER MY 2 YEAR OLD DAUGHTER. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED IN THE PAST 3 YEARS. I STOPPED AND GOT OUT AND TOUCHED THE WINDOW AND BURNT MY HAND WITH HOW HOT IT WAS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11180237February 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS MORNING AT ABOUT 5:30 AM I LEFT TO GO TO THE GYM AND HAD NO PROBLEMS WITH MY TRUCK. I GET HOME ABOUT 7:00 AM GRAB MY STUFF OUT OF THE BACK AND NO PROBLEMS WITH MY TRUCK. BEFORE LEAVING FOR WORK ABOUT A HALF HOUR LATER I AUTO STARTED THE TRUCK. I GET TO THE TRUCK TO LEAVE FOR WORK AND I NOTICE MY DRIVER SIDE REAR WINDOW IS COMPLETELY SHATTERED! I DID A LITTLE RESEARCH AND COME TO FIND THAT THIS IS A REOCCURRING PROBLEM WITH FORD. EITHER THERE IS A DEFECT WITH THE WINDOW OR WITH REAR DEFROST GETTING TO HOT OR STAYING ON TO LONG. THERE WERE LITTLE BITS OF GLASS ON THE SEAT, WHAT IF SOMEONE WAS SITTING IN THE BACK AND THE WHOLE WINDOW SHATTERS? THIS IS NOT SAFE AND NEEDS TO BE FIXED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180006February 14, 2019
POWER TRAIN
VEHICLE TRANSMISSION SLIPS WHILE TOWING CAUSING INTERMITTENT SPEED CHANGES. RECEIVED A P0735 DTC CODE-GEAR 5 INCORRECT RATIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180008February 14, 2019
UNKNOWN OR OTHER
REAR WINDOW SHATTERED ON ITS OWN WITH NO IMPACT. VEHICLE WAS SITTING IN DRIVEWAY AND HAD BEEN STARTED WITH REMOTE START. REAR DEFROSTER ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180053February 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING BETWEEN 30-40 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, AND THE VEHICLE STARTED TO OPERATE AS INTENDED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MOORESVILLE FORD (LOCATED AT 151 E PLAZA DR, MOORESVILLE, NC 28115, (704) 664-1300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LEAD FRAME HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,930.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180089February 14, 2019
VISIBILITY/WIPER
REAR DEFROST FAILS TO WORK. REAR WINDOW EXPLODES UPON USE SENDING GLASS INTO OCCUPANT SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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