Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#10820693January 17, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TODAY, 1/17/16 ON MY WAY HOME I TURNED ON THE REAR DEFROSTER BUT THE LIGHT DIDN'T COME ON SO I ASSUMED A FUSE HAD BLOWN OR SOMETHING. THEN WHILE CONTINUING ON MY DRIVE HOME, ABOUT 5-10 MINUTES, LATER I HEARD A LOUD SOUND LIKE A GUN SHOT AND WHEN I TURNED TO SEE WHAT IT WAS LOW AND BEHOLD THE PASSENGER REAR WINDOW WAS SHATTERED. APPARENTLY THIS HAS HAPPENED TO HUNDREDS IF NOT THOUSANDS OF FORD TRUCKS FROM 2009-2014 AND SOMETHING NEEDS TO BE DONE ABOUT THIS. US AS CONSUMERS SHOULDN'T HAVE TO BARE THE BURDEN OF THE EXPENSE FOR REPAIR OF A KNOWN DEFECTIVE PART, OR AS SOME OF THE DEALERS HAVE SUGGESTED, FILE THE CLAIM WITH YOUR INSURANCE COMPANY. HERE AGAIN, IT IS EXACTLY THESE TYPES OF CLAIMS THAT WILL KEEP INCREASING INSURANCE PREMIUMS FOR US CONSUMERS BECAUSE LARGE CORPORATIONS LIKE FORD WILL NOT STEP UP AND DO WHAT THEY KNOW IS THE RIGHT THING AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820584January 15, 2016
AIR BAGS, STRUCTURE:BODY
WHILE DRIVING BRAND NEW 2015 F150XLT SUPERCREW WITH 6.5FT BED I WAS FULL STOPPED ABOUT 20FT BEHIND A CAR THAT WAS WAITING FOR ANOTHER CAR TO TURN AS I LOOKED UP IN REAR VIEW MIRROR SAW ANOTHER TRUCK COMING BEHIND ME DOWN HILL AT APPROXIMATLEY 45MPH THE SPEED LIMIT ON THE STATE ROUTE 2 LANE JUST BEFORE ENTERING TOWN. I HEARD HIM LOCK UP HIS BRAKES AND SLAM INTO THE BACK OF MY TRUCK PUSHING ME 15 TO 20FT SLAMMING ME INTO THE SUV IN FRONT OF ME HITTING ME AT DEAD STOP SQUARE ON IN THE BACK DRIVING ME SQUARE ON INTO VEHICLE INFRONT OF ME, NO AIRBAG EVER DEPLOYED I WAS THRUST AGIANST THE STEERING WHEEL IN A SNAPPING ACTION. THE IMPACT WAS SO FORCEFULL IT MOVED THE SUPERCREW BACK SEAT FROM THE DOWN POSITION TO THE FULL UPRIGHT AND LOCKED IN PLACE POSITION AGIANST THE BACK OF THE CAB. THE TRUCK WAS ONLY 6 DAYS OLD WITH 370 MILES ON IT. WITH THAT IMPACT FRONT AND BACK I WOULD THINK AIRBAGS WOULD HAVE DEPLOYED. THE FORCE OF THE IMPACT BENT THE FRAME DOWN IN THE BACK AND BENT THE FRAME UP IN THE FRONT SEE THE ATTACHED PICTURES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10819778January 12, 2016
STRUCTURE:BODY
DOORS NOT LATCHING AND LOCK S NOT WORKING IN FREEZING TEMPERATURES. ON SEVERAL OCCASIONS WHEN THE TEMPERATURE DROPS BELOW FREEZING, THE DOOR LATCHES WILL NOT ENGAGE WHEN YOU CLOSE THE DOOR. ALSO, THE DOOR LOCKS WILL NOT OPERATE. I HAVE HAD TO DRIVE MY VEHICLE WHILE HOLDING THE DRIVER'S DOOR CLOSED WITH MY HAND UNTIL IT WARMED UP ENOUGH FOR THE DOOR LATCH TO WORK. THERE IS A TSB FOR THIS ISSUE. TSB 15-0052. IT CALLS FOR THE REMOVAL OF ALL 4 DOOR PANELS. INSPECT LATCHES AND CABLES. APPLY GREASE TO ALL COMPONENTS AND THEN REASSEMBLE THE DOOR PANELS. TSB WORK WAS DONE BY MARYSVILLE FORD IN MARYSVILLE, WA ON 12-2-2015. PROBLEM STILL EXISTS. VEHICLE WAS TAKEN BACK TO DEALERSHIP AND KEPT FOR 2 MORE DAYS ON JANUARY 12 2016. SERVICE DEPARTMENT CAN NOT REPLICATE PROBLEM IN HEATED SHOP. SERVICE DEPARTMENT TOLD ME THEY CONTACTED THE FORD SERVICE HOTLINE AND WAS TOLD THERE IS NO FIX AT THIS TIME. AT THIS TIME I AM NOT ABLE TO FULLY USE MY VEHICLE IN BELOW FREEZING TEMPERATURES. THIS IS A SAFETY CONCERN FOR DRIVER AND PASSENGERS. CAN NOT LATCH DOOR TO DRIVE VEHICLE AND IF IN AN ACCIDENT THE LOCKS WOULD NOT RELEASE TRAPPING PASSENGERS INSIDE THE VEHICLE. FORD NEEDS TO ADDRESS THIS ISSUE AND PROVIDE A RECALL IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819521January 11, 2016
ENGINE
THIS VEHICLE HAS THE 'STOP/START FEATURE;' WHICH ACTUALLY SHUTS OFF THE ENGINE WHEN AT A STOP AND IS SUPPOSED TO 'RESTART' WHEN THE GAS PEDAL IS DEPRESSED; THE 'ELECTRICAL SYSTEMS' ARE SUPPOSED TO BE OPERATIVE; HOW POWER BRAKES ARE 'ELECTRICALLY OPERATED' IS BEYOND MY COMPREHENSION; HOWEVER, A FEW DAYS AFTER PURCHASE I WAS AT A STOP LITE WHEN THE ENGINE SHUT OFF, AND EVENTUALLY RE-STARTED' BY ITSELF; THE DEALER SALES STAFF NEVER INFORMED ME OF THIS 'FEATURE,' AND ALSO DID NOT TELL ME THERE WAS AN 'OVERRIDE SWITCH ON THE DASH; THE FACT THAT I DID NOT OVERRIDE IT, AND THAT THE ENGINE DID NOT RESTART WHEN THE GAS PEDAL WAS DEPRESSED, TO ME MEANS THAT THIS 'FEATURE' IS, ON THIS VEHICLE, INOPERATIVE, AND THEREFORE INHERENTLY DANGEROUS AND LIFE THREATENING; MY WIFE REFUSES TO DRIVE IT, AND IT WAS TOWED IN TO THE DEALER ON 12/21/15, WHERE IT REMAINS; I REFUSE TO DRIVE IT AS WELL; LASTLY, THE VEHICLE EXHIBITED NO 'STOP/START FEATURE' UPON A PRE-PURCHASE TEST DRIVE WITH THE SALESMAN IN WHICH WE MADE NUMEROUS 'STOPS' AND A FRIEND OF MINE WAS WITH ME ON THAT TEST DRIVE, WHO WILL ATTEST TO THIS FACT; LIKEWISE, IT DID NOT HAVE ANY 'PROBLEMS' UNTIL ALMOST THREE WEEKS LATER, DURING WHICH TIME I DROVE THE VEHICLE DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819322January 11, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
THIS MORNING THE TEMP. WAS 6 DEGREES OUTSIDE, MY TRUCK WAS PARKED IN THE GARAGE I OPENED THE DOOR GOT IN AND STARTED THE VEHICLE. ONCE I TRIED TO CLOSE THE DOOR DRIVER DOOR IT WOULDN'T LATCH CLOSE. I TRIED TO UNLOCK/LOCK IT FROM INSIDE AND OUTSIDE THE VEHICLE BUT STILL WOULD LATCH CLOSED. INSTEAD OF GETTING IT TOED TO A DEALER I HAD TO DRIVE WHILE HOLDING MY DOOR CLOSED. ONCE I GOT TO WORK (30 MILE DRIVE) THE DOOR BEGAN TO LATCH AGAIN... THIS PUT ME IN A SAFETY RISK AND IT IS A COMMON OCCURRENCE WITH THE NEW F150'S FROM READING THE FORUM COMMUNITY. PLEASE HELP GET FORD TO FIX IT. THE DEALER JUST WANTED TO SPRAY LUBE EXTERNALLY ON THE DOOR MECHANISM WHICH DOES NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819364January 11, 2016
STRUCTURE:BODY
DOORS LATCHES DO NOT FUNCTION CORRECTLY IN FREEZING CONDITIONS. DOOR WILL NOT LATCH CLOSED THUS FORCING ME TO DRIVE WITH A DOOR THAT IS NOT SECURED AND COULD SWING OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818593January 7, 2016
UNKNOWN OR OTHER
UNDER COLD TEMPERATURE (BELOW FREEZING) MY DRIVER DOOR WOULD NOT LATCH CLOSE. IT HAS HAPPED EARLY IN THE MORNING (FIRST DRIVE) AND AFTER MY DRIVE TO WORK IN THE PARKING LOT. IT HAS HAPPENED TWO MORNINGS IN A ROW: FIRST MORNING TEMPERATURE WAS 20F AND SECOND MORNING WAS 33F. THE INSIDE HANDLE FEELS HARDER TO PRESS PRIOR TO THE DOOR STOPPING TO LATCH. AS SOON AS THE TEMPERATURE GET WARMER THE DOOR WORKS FINE. FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN (15-0052) FOR THIS ISSUE FOR TRUCKS BUILT PRIOR TO MARCH 2015, BUT MY TRUCK (8/2015 BUILT) AND A CO-WORKER'S TRUCK BUILT AFTER MARCH ARE EXPERIENCING THE SAME ISSUE. FORUM ON THE INTERNET ARE BUZZING WITH THIS ISSUE NOW THAT TEMPERATURES HAVE DROPPED BELOW FREEZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818552January 6, 2016
UNKNOWN OR OTHER
DRIVER'S DOOR, NOT SECURING WHEN TEMPERATURE IS BELOW FREEZING CAN BE OPENED, BUT THE LATCH IN THE DOOR FAILS TO SECURE THE DOOR. THIS OCCURRED THREE TIMES TO ME SO FAR, RETURNED TO THE DEALER AND THEY PUT MORE LUBE IN THE MECHANISM. WHEN THE TRUCK WARMS UP(INTERIOR HEATER FOR ABOUT 15 MINUTES) THE DOOR CAN BE SECURED. HAPPENED EVEN WHEN WE HAVEN'T HAD RAIN FOR FOUR DAYS AND THE TRUCK WAS NOT WASHED. I SEE THE EXACT SAME PROBLEM POSTED ON F150 FORUMS. VEHICLE WAS STATIONARY WHEN THIS OCCURRED BUT WAS BEING DRIVEN TO THE DEALER WITH UNSECURED DRIVERS DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818371January 6, 2016
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING APPROXIMATELY 70 MPH, THE PUSH START BUTTON WAS TOUCHED AND THE VEHICLE SHUT OFF WHILE STILL IN DRIVE, CAUSING THE VEHICLE TO SLOW DOWN IN THE MIDDLE OF TRAFFIC. THE CONTACT WAS ABLE TO PULL OVER AND RESTART THE VEHICLE. THE CONTACT TESTED THE FAILURE AT VARIOUS SPEEDS AND THE FAILURE RECURRED. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT THERE WAS NO RECALL RELATED TO THE FAILURE; HOWEVER, THE DEALER ALSO STATED THAT THE CRUISE CONTROL NEEDED TO REPROGRAMMED AND FURTHER INSPECTION WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818281January 5, 2016
UNKNOWN OR OTHER
ACCIDENT NOV. 17, 2015 - SOMEONE RAN A RED LIGHT AND TURNED IN FROM OF US - DAMAGE TO BUMPER, GRILL, SEEMED RATHER LIGHT, BUT "RAILS" WERE DAMAGED. PARTS UNAVAILABLE FOR REPAIR. LOCAL DEALER HAS HAD OUR TRUCK FOR 50 DAYS NOW- MORE THAN WE'VE HAD IT. PARTS ARE NOT AVAILABLE IN THE SUPPLY CHAIN AND NO ONE KNOWS WHEN THEY WILL BE AVAILABLE. I'VE BEEN TOLD THAT ALL PARTS ARE GOING TO PRODUCTION, AND WAS EVEN TOLD THAT THERE AREN'T ANY NOW FOR PRODUCTION BECAUSE THE MANUFACTURER OF THIS PARTICULAR PART MADE THEM WRONG AND HAD TO RE-MAKE THE ORDER. I'VE BEEN TOLD THAT THERE IS ANOTHER VEHICLE THERE THAT HAS BEEN WAITING 3-4 MONTHS FOR PARTS! I NEED MY TRUCK BACK AND CAN'T WAIT THAT LONG FOR REPAIRS THAT SHOULD HAVE TAKEN 2 WEEKS, MAX. IF FORD IS WILLING TO SELL ME A VEHICLE (OVER $45,000) THEN THEY SHOULD HAVE A SYSTEM IN PLACE TO GET EVEN THE LESS FREQUENTLY NEEDED PARTS WHEN THEY ARE NEEDED. I WANT A REPLACEMENT F-150 SINCE THEY ARE UNWILLING TO PROVIDE THE NEEDED REPLACEMENT PARTS. THE INSURANCE COMPANY IS PAYING FOR A RENTAL CAR, BUT IT'S A COMPACT, VERY UNCOMFORTABLE, AND IT CERTAINLY CAN'T TOW THE TRAVEL TRAILER THAT WE USE AT LEAST EVERY OTHER WEEKEND. WE HAVE ALREADY MISSED 4 TRIPS AND WHO KNOWS WHEN WE'LL GET OUR TRUCK BACK. WE ARE A ONE-VEHICLE, VERY ACTIVE FAMILY, SO THIS HAS BEEN A HORRIBLE INCONVENIENCE FOR US. FORD OWES US A NEW F-150! AND THEY NEED TO SHAPE UP THEIR CUSTOMER CARE! WE'VE ONLY OWNED OUR TRUCK FOR A LITTLE OVER A MONTH, 2,000 MILES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10816991December 30, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE PULLING INTO A HANDICAPPED PARKING SPOT, THE VEHICLE ACCELERATED AND CRASHED INTO A CONCRETE POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED BACK AND LEG INJURIES. THE PASSENGER ALSO RECEIVED BACK INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT DROVE THE VEHICLE HOME AND LATER TO THE BODY SHOP WHERE IT WAS DIAGNOSED THAT THE BUMPER NEEDED TO BE REPLACED AND THE FRONT END NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10811558December 21, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 FORD F- 150. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR AND THE PASSENGER SIDE DOOR WERE NOT ALIGNED CORRECTLY. THE DRIVER SIDE DOOR FAILED TO LOCK AND LATCH CORRECTLY. WHEN CLOSED IT DOES NOT SECURE AND WIND IS FELT ENTERING THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807026December 16, 2015
AIR BAGS, ELECTRICAL SYSTEM, TIRES, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN, STRUCTURE
2015 FORD F-150. CONSUMER WRITES IN REGARDS TO AIRBAG PROBLEMS, IGNITION PROBLEMS AND VEHICLE TIRES ISSUES. *SMD THE CONSUMER STATED THE A/C BLEW OUT HOT AIR, THE TRANSMISSION WAS JERKY WHEN HE APPLIED THE BRAKE, THEN THE ACCELERATOR. WHEN THE VEHICLE WAS FIRST STARTED, THERE WAS A LOUD GRINDING/GROWLING NOISE COMING FROM UNDERNEATH THE VEHICLE BY THE DRIVER FRONT WHEEL, THERE WAS EXCESSIVE CABIN NOISE, AND TIRE NOISE. THE ELECTRIC ENGINE FAN CAME ON WHEN THE VEHICLE WAS SITTING OUTSIDE IN THE HEAT, THE UNDERCARRIAGE WAS SHOWING SIGNS OF CORROSION. WATER WAS LEAKING THROUGH THE DRIVER ASSIST HANDLE GRIP NEAR THE WINDSHIELD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808546December 5, 2015
POWER TRAIN, SEATS, VISIBILITY/WIPER
I HAVE BEEN HAVING AN ONGOING ISSUE WITH MY TRANSMISSION, WHERE IT SHIFTS ROUGH OR DOES NOT SHIFT APPROPRIATELY. WHEN THE TRUCK SHIFTS ROUGH, I BARELY HAVE MY FOOT ON THE ACCELERATOR, WHERE IT WILL SLAM INTO GEAR CAUSING THE TRUCK TO JOLT. I ALSO HAVE BEEN EXPERIENCING THE TRUCK FAILING TO DOWNSHIFT OUT OF 4TH GEAR WHILE GOING UPHILLS. WHILE GOING UPHILLS, THE RPMS WILL GO BELOW 1000, WHERE THE TRUCK WILL BEGIN TO SHUTTER AS IF IT IS GOING TO STALL. YOU ARE FORCED TO PRESS THE ACCELERATOR IN ORDER FOR IT TO SHIFT, WHERE THE RPMS/TURBO BOOSTER WILL SOAR. I HAVE HAD THE TRUCK AT THE DEALERSHIP FOR THIS CONCERN, WHERE THEY PERFORMED A SOFTWARE UPDATE AND IT DID NOT FIX THE ISSUE. I FEEL THE TRANSMISSION SHIFTING ROUGH COULD CAUSE AN ACCIDENT, IF THE ENGINE IN FACT STALLS AND YOU LOSE CONTROL OF THE VEHICLE. I ALSO FEEL BEING FORCED TO ACCELERATE COULD CAUSE YOU TO STRIKE THE VEHICLE IN FRONT OF YOU OR LOSE CONTROL IT THIS OCCURS WHILE NEGOTIATING A TURN ETC. THE PANORAMIC SUNROOF ALLOWS WATER TO PASS THE RUBBER SEAL AND DRAIN INTO THE WATER TRACK. I FREQUENTLY HAVE HAD THE WINDOWS FOG UP FROM MOISTURE INSIDE THE PASSENGER COMPARTMENT AND THE ODOR OF MOLD. IF YOU GOOGLE "2015 FORD F-150 SUNROOF LEAKS", YOU WILL FIND 1000'S OF CONCERNED FORD OWNERS ON FORUMS EXPERIENCING THE SAME ISSUES, WHERE FORD STATES IT IS NORMAL FOR THE SUNROOF TO LEAK PAST THE SEAL. I FEEL THE SUNROOF IS A HEALTH CONCERN, AS I BELIEVE MOLD MAY BE GROWING IN THE TRUCK AND IS BEING BREATHED IN. I HAVE BEEN EXPERIENCING THE SEAT BACK GETTING EXTREMELY HOT WHILE USING THE "COOLED SEAT" FEATURE. I FEEL THIS COULD CAUSE A BURN OR FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807126November 27, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND ABRUPTLY SWITCHED GEARS AS THE VEHICLE SURGED FORWARD WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED WHEN THE FAILURE OCCURRED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REFLASHED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807087November 26, 2015
STEERING
STEERING IS VERY SENSITIVE TO THE ROAD AND CONSTANTLY DRIFTS TO THE RIGHT. I'VE CHECKED IT ON CITY ROADS BACK ROADS AND INTERSTATE DRIVING. ACCORDING TO THE DEALERSHIP EVERYTHING IS IN WORKING ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806795November 25, 2015
VISIBILITY/WIPER
CARLITE WINDSHIELD - BOUGHT 2015 F-150 TRUCK ON SEP. 28TH, 2015 AND HAD LESS THAN 1100 MILES. STRESS CRACK FROM PASSENGER A PILLAR RUNNING TOWARDS THE DRIVER'S SIDE ABOUT 5 INCHES AND THEN DOWN TOWARDS THE COWL ABOUT 7 INCHES. I WAS P2232REVIOUSLY PLANT MANAGER AT THE FORD NASHVILLE GLASS PLANT WHERE W/S WAS MADE AND THIS IS THE RESULT OF HIGH RESIDUAL THERMAL STRESS. FORD WARRANTY REFUSES AFTER 4 SUBMISSIONS FORM THE SPRADLEY BARR (FORT COLLINS, CO) DEALERSHIP. I SAW TWO MORE VEHICLES WITH THE SAME TYPE OF STRESS CRACK IN THE LOT, BOTH 2015 USED AS LOANER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806634November 24, 2015
VISIBILITY/WIPER
QUALITY CONTROL ISSUE - LOOSE SIDE-VIEW MIRRORS: THIS ISSUE IS NOT ONLY A MATTER OF QUALITY, IT RAISED A SERIOUS SAFETY CONCERN AT THE TIME. AS I WAS DRIVING AWAY FROM THE DEALERSHIP (AFTER PURCHASING THIS NEW TRUCK) AND INCREASED MY SPEED TO OVER 55 MPH, I NOTICED BOTH OF MY SIDE-VIEW MIRRORS VIBRATING SEVERELY. THEY VIBRATED SO BADLY THAT THE IMAGES IN THE MIRRORS THEMSELVES WERE OBSCURED TO THE POINT THAT THE VEHICLES BEHIND ME WERE MERE BLURS. I TOOK MY TRUCK TO A LOCAL FORD DEALERSHIP TO HAVE A PROBLEM ASSESSED THE VERY NEXT DAY. DESPITE ALL OF OUR EFFORTS TO RESET THE MIRRORS, IT TURNED OUT THAT BOTH UNITS WERE MISSING SOMETHING CALLED A "TENSIONER," OR "TENSION SPRING." THE SIDE-VIEW MIRRORS WERE SO LOOSE THAT YOU COULD WALK UP TO THE TRUCK AND LITERALLY SHAKE THEM BACK-AND-FORTH (WITH A RANGE OF MOTION UP TO A 1/4") WITH ONE FINGER, EXERTING NO EFFORT AT ALL. AGAIN, THIS IS A SERIOUS QUALITY CONCERN AND SHOULD'VE BEEN IDENTIFIED AND RECONCILED PRIOR TO DELIVERY OF THE VEHICLE TO THE DEALERSHIP. THIS TENSIONER COMPONENT SHOULD HAVE BEEN INSTALLED IN BOTH MIRRORS PRIOR TO THEIR BEING ATTACHED AND CONNECTED TO THE BODY OF THE TRUCK. THIS DID NOT OCCUR AT THE FACTORY AS IT SHOULD HAVE, NOR WAS THIS ISSUE DISCOVERED DURING THE SUPPOSED QUALITY CHECKS THAT OCCUR ONCE THE VEHICLES COME OFF OF THE ASSEMBLY LINE. WHEN I CONTACTED FORD ABOUT MY CONCERNS, I ASKED THEM TO EXTEND THE WARRANTY ON THE TRUCK, BECAUSE WHO'S TO SAY THAT THERE ARE NOT MORE QUALITY-RELATED ISSUES THAT WOULD ARISE AFTER MY FACTORY WARRANTY EXPIRES (THERE WAS A SECONDARY QC-RELATED ISSUE ON THE TRUCK THAT ISN'T WORTH MENTIONING HERE EXCEPT TO SAY THAT IT WAS OBVIOUS AND INVOLVED ANOTHER MISSING PART). THE ARROGANCE I ENCOUNTERED FROM SEVERAL REPRESENTATIVES ON THE PHONE WAS BEYOND THE PALE OF ANYTHING I'VE ENCOUNTERED FROM THE COMPANY THAT IS SUPPOSED TO BE IS REPUTABLE AS FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794757November 18, 2015
VEHICLE SPEED CONTROL
WHEN USING THE ADAPTIVE CRUISE CONTROL, AND WHEN PASSING LARGE TRUCKS, THE F-150 SUDDENLY BRAKES AS IF IT WERE ABOUT TO CRASH, YET THERE IS NOTHING IN FRONT OF THE VEHICLE. THIS HAS OCCURRED 6 TIMES AT FULL HIGHWAY SPEEDS WHEN PASSING BIG TRUCKS THAT ARE IN IN RIGHT LANE. IT IS A LITTLE SCARY IF SOMEONE IS TAILGATING - THE GOOD PART IS THAT USING THE ACCELERATOR WILL STOP THE BRAKING. I TOOK IT TO DEALER AND THEY WERE CLUELESS. I'VE ONLY HAD TRUCK 30 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790771November 16, 2015
ELECTRICAL SYSTEM, ENGINE
TOTAL LOSS OF POWER WHILE DRIVING. AT 3022 MILES THE ENGINE CUT OFF WHILE AT 40-50MPH. A SMART DATA LINK WAS REPLACED. AT 3619 MILES THE ENGINE CUT OFF AGAIN WHILE ACCELERATING AT 40-50 MPH. BOTH INCIDENTS HAPPENED WITHIN 5 MINUTES OF STARTING THE ENGINE. SEVERAL ALERTS POP UP ON THE SCREEN TO INCLUDE LOSS OF BRAKING, HILL ASSIST, AND SERVICE ENGINE. FIRST REPAIR WAS FOR 10 DAYS. CURRENT REPAIR IS 3 DAYS AND COUNTING. CURRENTLY I AM AWARE OF ANOTHER F150 WITH THE ECOBOOST 2.7 ENGINE HAVING THE SAME PROBLEMS WITH SEVERAL ATTEMPTS TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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