Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11186126March 12, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE DOWN SHIFTS FROM 4TH OR 5TH GEAR TO 1ST GEAR, WHILE IN MOTION TRAVELING ON HIGHWAY CAUSING ENGINE TO REV VERY HIGH, WHEELS SKID, AND UNEXPECTED LOSE OF SPEED. CHECK ENGINE AND MECHANICAL LIGHT COME ON. THE SHIFT CAUSED A DANGEROUS SITUATION IN HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186098March 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE GEAR DOWNSHIFTED ON ITS OWN. ALSO, THE WRENCH SYMBOL AND CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO PLAZA FORD (410-838-3100, LOCATED AT 1701 BEL AIR RD, BEL AIR, MD 21014) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) WAS ONLY FOR THE REPROGRAMMING OF THE POWER TRAIN CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186238March 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. BAYSTATE FORD, INC (703 WASHINGTON ST, SOUTH EASTON, MA 02375, (888) 433-4496) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186326March 12, 2019
POWER TRAIN
IN FEBRUARY 2018 MY 2013 FORD F-150 WHILE DRIVING AT APPROXIMATELY 50 TO 60 MPH THE TRUCK WOULD WITHOUT WARNING SLAM INTO FIRST GEAR AND CAUSING THE REAR TIRES TO SKID FOR A SPLIT SECOND. THIS TRUCK IS THE VEHICLE THAT MY WIFE USES ON A DAILY BASIS TO COMMUTE AND TO RUN OUR KIDS BACK AND FORTH FROM SCHOOL AND SPORTING EVENTS SO TO ME IT WAS VERY UNPREDICTABLE AND EXTREMELY DANGEROUS SITUATION TO BE PUT IN WITHOUT WARNING THIS IS YOU HAPPENED.THIS ISSUE HAPPENED SEVERAL TIMES OVER A PERIOD OF ABOUT 2 TO 3 WEEKS AND STARTED TO OCCUR MORE FREQUENTLY. WE TOOK IT TO THE SERVICE DEPARTMENT AT KEN GARFF FORD IN AMERICAN FORK UTAH WHERE WE ORIGINALLY PURCHASE THE VEHICLE THEY LOOKED IT OVER AND RECOMMENDED CHANGING OUT THE ENTIRE TRANSMISSION I GOT ONLINE DID SOME RESEARCH READ THROUGH SEVERAL DIFFERENT FORMS AND FOUND OUT THAT THIS IS SOMETHING THAT WAS HAPPENING TO THE 2011/2012 F-150S SO I KNEW THAT IT WASN'T A FULL TRANSMISSION ISSUE THAT SOMETHING ELSE WAS GOING ON SO I TOOK IT TO LARRY MILLER FORD IN PROVO UTAH DESCRIBED WHAT THE PROBLEM WAS THEY SOUNDED TO BE MORE CONFIDENT AND SOUNDED LIKE THEY HAD DEALT WITH THE SAME ISSUE ON OTHER F150S. THEY DID THEIR TESTS AND DID SAY THAT IT WAS THE MOLDED LEAD FRAME WAS ISSUE AND THAT THAT IT NEEDED TO BE CHANGED OUT AND GAVE ME A QUOTE TO GET IT FIXED. I AGREED TO GET THE WORK DONE. THE REPAIRS WERE DONE TO THE TRANSMISSION AND IT HAS BEEN WORKING FLAWLESSLY EVER SINCE. IN MARCH 2019 WE RECEIVED THE LETTER STATING THE SAFETY RECALL FOR OUR EXACT SITUATION. NHTSA 19V- 075. CALLED FORD MOTOR COMPANY TRYING TO GET A REFUND AND THEY REFUSED SAYING IT'S ONLY A SOFTWARE UPDATE THAT DOESN'T EVEN EXIST YET. SO THAT MAKES NO SINCE WHY THEY WON'T REIMBURSE US FOR THE ISSUE THAT WAS FIXED BY THEIR SERVICE DEPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185760March 11, 2019
POWER TRAIN
TL* THE CONTACT OWNED A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR OF THE VEHICLE SEIZED AND FISHTAILED TO THE RIGHT AND TO THE LEFT. THE VEHICLE SPUN AROUND, STRUCK A COUPLE OF TREES, ROLLED OVER, AND CRASHED INTO A DITCH. THERE WAS NO WARNING INDICATOR ILLUMINATED. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED MULTIPLE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED BY THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. A WEEK LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11185768March 11, 2019
VISIBILITY/WIPER
REAR WINDOW SHATTERED WITH NO IMPACT WHAT SO EVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185769March 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 70 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE FAILURE RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185932March 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE HESITATED AND POWERED DOWN AT WILL. THE FAILURE OCCURRED MORE THAN TWICE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185994March 11, 2019
POWER TRAIN
SUDDEN DOWN SHIFT CAUSING WHINING NOISE IN TRANSMISSION FEARFUL OF CRASH AND LATERAL DAMAGE TO TRANSMISSION NO RESOLVE FROM FORD ON PROBLEM NO SOFTWARE AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185009March 8, 2019
POWER TRAIN
WHEN BRAKING THE ENGINE KEEPS GOING AND WONT STOP. HAVE TO PUT CAR IN PARK AND SHUT OFF. TRUCK JUST PROPELLS FORWARD WHEN BRAKE PRESSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185012March 8, 2019
POWER TRAIN
FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2011-2013 F-150 VEHICLES EQUIPPED WITH A 6-SPEED AUTOMATIC TRANSMISSION (RECALL #19S07). THE TRANSMISSION MAY UNEXPECTEDLY DOWNSHIFT INTO FIRST GEAR, REGARDLESS OF VEHICLE SPEED. I RECEIVED A RECALL NOTICE (LETTER) FROM FORD INFORMING ME OF THIS ISSUE. PROBLEM IS MY TRUCK HAS BEEN DOWNSHIFTING FROM 6TH GEAR TO FIRST WITHOUT WARNING FOR THE PAST MONTH (FEB.-MARCH 2019). I NOTIFIED FORD MOTOR CO. AND WAS INFORMED YOUR VEHICLE HAS A DEFECTIVE PART AND THIS RECALL DOESN'T COVER THIS. ACCORDING TO FORD, THE RECALL IS ONLY A SOFTWARE DOWNLOAD TO OVERRIDE THIS ISSUE. THE RECALL LETTER STATED MY TRUCK WAS SAFE TO DRIVE (REALLY!!) I SCHEDULED A APPOINTMENT WITH A LOCAL TRANSMISSION SERVICE CENTER TO INSPECT AND REPAIR. I DON'T TRUST THE LOCAL FORD DEALERSHIPS. THANKS FORD MOTOR CO, FOR ALL YOUR HELP.. THIS RECALL IS A BUNCH OF BS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185112March 8, 2019
UNKNOWN OR OTHER
JANUARY 28, 2019 REAR ELECTRIC SLIDING WINDOW (3 PIECE UNIT) SHATTERED FOR NO REASON. NO ONE HIT IT, THROW ANYTHING AT IT, OR SHOT IT. THE SOUND DOES SOUND LIKE A SOMEONE SHOT AT YOU. THE TRUCK WAS SITTING IN THE DRIVE WARMING UP AS USUAL (ELECTRIC START), GET IN, CLOSE THE DOOR AND BOOM THE DRIVER SIDE REAR WINDOW PANEL SHATTERS. TAKE IT BACK TO THE PLACE WE BOUGHT IT AND THEY TOLD US THERE WAS NOTHING THEY COULD DO. WARRANTY WOULD NOT COVER EITHER. SAFELIGHT ORDERED US A WINDOW, INSTALLED IT, AND PROCEEDED TO TELL US THAT THIS HAS HAPPEN TO MANY FORD TRUCKS BEFORE. WE WERE DODGE TRUCK PEOPLE UNTIL THE AIR BAG RECALL, CHANGED TO FORD AND THIS HAPPENS, WHATS NEXT? THIS SEEMS LIKE A BIG PROBLEM WHEN FORD HAS NUMEROUS PEOPLE COMPLAINING ABOUT THE SAME PROBLEM ALL OVER THE U.S. THIS HAS HAPPENED ONCE, WILL IT HAPPEN AGAIN? I SURE HOPE NOT. IF IT SHOULD HAPPEN WHEN I HAVE MY CHILDREN WITH ME OR MY ELDERLY PARENTS WITH ME, GOD FORBID THEY SHOULD GET HURT BY GLASS, I WILL BE SUING. OR EVEN CAUSE ME TO HAVE AN ACCIDENT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185134March 8, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 60 MPH, THE TRANSMISSION SUDDENLY DOWNSHIFTED INTO FIRST GEAR AND THE REAR WHEELS LOCKED UP UNTIL THE VEHICLE ALMOST CAME TO A COMPLETE STOP. PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) AND THE MANUFACTURER STATED THAT THE REMEDY TO REPAIR THE FAILURE WOULD NOT BE AVAILABLE UNTIL AFTER THE SECOND QUARTER OF 2019. A LOANER VEHICLE WOULD NOT BE PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 83,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185148March 8, 2019
POWER TRAIN
FEB 19, 2019 STARTED EXPERIENCING DRIVE TRAIN PROBLEMS. WHILE DRIVING MY TRUCK IT WOULD SUDDENLY DOWNSHIFT INTO FIRST GEAR AND WILL NOT CHANGE GEARS, ALSO FROM A STAND STILL THE VEHICLE WILL NOT CHANGE GEARS FROM A STOP AND START. ON FEB 21, 2019 I TOOK MY VEHICLE TO PRECISION FORD DEALERSHIP OF LILLINGTON, NC WHERE A TSB 13-6-8, (OBDII DATA CODE P070) OPEN RECALL 19S07 WAS DIAGNOSED. THEY WERE AWARE OF THE OPEN RECALL BUT COULD NOT REPAIR IT UNTIL APPROVED BY THE FORD COMPANY. I CONTACTED THE FORD COMPANY ON MAR 8, 2019. THEY WILL NOT HAVE THE SOFTWARE AVAILABLE UNTIL THE SECOND QUARTER OF THIS YEAR TO MAKE THE NECESSARY REPAIRS, AND THEY WILL NOT REIMBURSE ME IF I PAY TO HAVE MY VEHICLE REPAIRED. I FEEL THIS DECISION IS UNPROFESSIONAL OF THE FORD COMPANY AND A TOTAL INCONVENIENCE FOR ME TO BE WITHOUT TRANSPORTATION WITH NO INDICATION OR TIMEFRAME OF WHEN I CAN GET MY VEHICLE REPAIRED. AT THIS RATE MY VEHICLE WILL BE INOPERATIVE FOR NO LESS THAN 2 - 3 MONTHS WHICH I FEEL IS NO FAULT OF MINE BUT A LACK OF EXPEDIENCY ON BEHALF OF THE FORD COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185445March 8, 2019
ENGINE
2013 FORD F-150 WITH 142K MILES BEGAN RATTLING UPON START UP. VEHICLE HAS ALWAYS HAD THE OIL CHANGED PER SCHEDULE AND HAS ALWAYS USED FULL SYNTHETIC MOBIL 1 OIL. DEALERSHIP INDICATED THAT THIS IS A COMMON PROBLEM WITH THE 3.5'S EVEN ON WELL TAKEN CARE OF VEHICLES. REPAIR WAS ESTIMATED AT 3200.00 PLUS TAX TO REPLACE CHAIN. F-150 WAS TAKEN IN AND W HEN THE DEALERSHIP OPENED THE ENGINE THEY INDICATED THAT IT WAS IN PRISTINE CONDITION INSIDE AND NO SIGNS OF SLUDGE OR INDICATORS THAT ENGINE WASN'T TAKEN CARE OF. DEALERSHIP ALSO INDICATED THAT THERE IS A TSB FOR THESE ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185451March 8, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING AT 70MPH NOTICED MY TRUCK HAD DOWN SHIFTED INTO 5TH GEAR, I SLOWED TO PULL OVER AND NOTED THE AIRBAG LIGHT WAS ON, THE WRENCH INDICATOR AND SPEEDOMETER WAS AT ZERO. MY TRUCK SUDDENLY DOWN SHIFTED TO 1ST GEAR AT APPROXIMATELY 25-30 MPH. I WAS ABLE TO STOP SAFELY AT THE SHOULDER AND TURNED THE IGNITION OFF AND RESTARTED. MY TRUCK STARTED NORMALLY. I WENT TO FORD HUNTINGTON BEACH AND DESCRIBED THE SITUATION. AFTER EVALUATING DEALER STATED TRANS FLUID FULL, POSS LEAD FRAME DAMAGE AND VALVES GETTING STUCK. $1600! I INFORMED THE DEALER OF THE PENDING RECALL FOR THE TRANSMISSION ON THIS VEHICLE AND WAS INFORMED THAT IT ONLY COVERED A SOFTWARE UPGRADE. DAMAGE CAUSED BY A KNOWN FAULT SHOULD BE COVERED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184968March 7, 2019
POWER TRAIN
FORD RECALL 19S07 UNDER THIS PROGRAM, IT IS ONLY A SOFTWARE FIX TO PROGRAM THE VEHICLE TO IGNORE THE SYMPTOMS OF FAILURE. THE SOFTWARE PATCH PROGRAMS THE COMPUTER TO IGNORE ERRORS IN THE OSS SENSOR. THIS COULD MASK TRUE PROBLEMS WITH THE OSS AND THUS THE TRANSMISSION AS A WHOLE. FURTHER, IT COULD CAUSE A CATASTROPHIC FAILURE OF THE TRANSMISSION, ENGINE, OR BOTH. OUR VEHICLE STARTED EXPERIENCING THE SYMPTOMS DESCRIBED IN THIS RECALL ON OR ABOUT FEBRUARY 10, 2019. AS MY WIFE WAS ACCELERATING ONTO THE HIGHWAY, IT SHUTTERED AND DOWNSHIFTED INTO FIRST GEAR. AFTER A FEW MOMENTS, THE VEHICLE SHIFTED BACK UP NORMALLY. AS SOON AS THE RECALL WAS ISSUED, I SCHEDULED AN APPOINT WITH ANDY MOHR FORD IN PLAINFIELD, IN TO HAVE THE VEHICLE REPAIRED ON OR ABOUT FEBRUARY 26, 2019. I WAS INFORMED THAT THE SOFTWARE PATCH FOR THE 2013 MODELS WILL NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2019. I ADVISED THE SERVICE REPRESENTATIVE THAT WE WERE EXPERIENCING THE ISSUES DESCRIBED. I WAS ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. I CONTACTED FORD'S CUSTOMER CARE AND WAS ADVISED THE SAME THING BUT THAT THEY WOULD NOT PROVIDE A RENTAL VEHICLE IN THE INTERIM UNTIL THE FIX WAS ISSUED. ON OR ABOUT MARCH 5, 2019, I SPOKE WITH THE SERVICE REPRESENTATIVE WITH ANDY MOHR FORD AGAIN AND WAS ADVISED THAT THE SOFTWARE PATCH WOULD NOT ACTUALLY FIX THE ISSUE OF THE TRANSMISSION DOWNSHIFTING. FURTHER, IT WAS STATED THAT THE VEHICLE IS NOT SAFE TO DRIVE. FURTHER, THAT THIS FIX WOULD SIMPLY MASK THE ISSUE THAT WAS POTENTIALLY WRONG WITH THE VEHICLE AND THAT FORD WOULD NOT COVER THE REPAIR FOR THE ACTUAL DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184509March 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I TOOK MY TRUCK INTO RED MCCOMBS FORD IN SAN ANTONIO, TX BECAUSE I HAD ISSUES WITH MY TRANSMISSION. I CAN BE DRIVING AND IT WOULD REV UP TO 4K RPM WITHOUT MY FOOT ON THE ACCELERATION. THERE ARE TIMES WHEN I'M DRIVING AND IT DROPS INTO 1ST AND JARS ME WHEN IT BOGS DOWN. TOOK IT IN AND WE PAID ALMOST $1000 FOR REPAIRS TO FIX IT SINCE I FEARED FOR MY SAFETY. IT FELT LIKE I HAD NO CONTROL OF MY VEHICLE. THAT WAS IN SEPT 2018..HERE WE ARE MARCH 2019 HAVING THE SAME ISSUES. I TRIED TAKING IT IN, BUT THEY DID NOT HAVE THE OFFER OF A LOANER VEHICLE WHILE THEY FIXED AGAIN, SO I HAVE HAD NO CHOICE BUT TO DRIVE MY TRUCK STILL. I LOVE MY TRUCK...BUT THIS IS SCARY DRIVING LIKE THIS. I DON'T HAVE A CHOICE BECAUSE I HAVE TO GET TO WORK DAILY. I NEED A RELIABLE VEHICLE PER I HAD MAJOR SURGERY LAST SEPT AND HAVE HAD 2 EMERGENCY ROOM TRIPS SINCE AND CANNOT AFFORD TO GET IN A WRECK OR HAVE MY TRUCK GO OUT WITH MY HEALTH ISSUES. I'M AFRAID ALL THE JERKING IS GOING TO CAUSE ME ISSUES WITH MY BACK AND SAFETY OF MY FAMILY. I HAVE HAD TO PULL OVER AND RESTART TRUCK TO GET IT TO QUIT REVVING UP, AND NOT REAR ENDING SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184523March 6, 2019
VISIBILITY/WIPER
THE DEFROSTER ON THE REAR GLASS CAUSED THE BACK GLASS TO SHATTER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184612March 6, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I USED THE REMOTE STARTER IN THE MORNING TO WARM UP MY TRUCK. AS I ENTERED THE DRIVER SIDE DOOR AND SAT DOWN I HEARD A LOUD POP ALMOST LIKE A SMALL GUN FIRED. SHORTLY AFTER I COULD HEAR THE CRUNCHING OF THE REST OF MY BACK WINDOW SHATTERING. I COULD ALSO SMELL SMOKE INSIDE THE VEHICLE. AFTER CHECKING ON LINE IT SEEMS THIS IS A COMMON ISSUE WITH THE REAR DE-FROSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150