Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11716575February 8, 2026
POWER TRAIN
We’ve had this 2020 f150 since it was brand new with multiple Ford dealerships diagnosing and Test driving our complaints from the beginning. Only to hear “ we couldn’t get it to do anything and no hard shifting” countless times. Took to dealerships in Florida, Texas and other states with same same response to only refash the control module, which later was a recall on the valve body in the transmission. That did not change anything and now we are 59k miles past our warranty date with the exact same issues from day 1. They should stand behind their product and will not be buying another f150 only to have the same issues and no point in having a warranty if nothing was ever done to have a resolution to our problem -hard shifting while going from 3rd-4th gear a 4th to 5th -same thing while downshifting while applying the brakes to stop or slow down I own 3 ford trucks and fortunately my others at an f250 and f350
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716107February 6, 2026
ELECTRICAL SYSTEM
Back up camera is defective. Known issue of poor solder joints. Camera is now inoperable. Began as an occasional disconnect. Then camera works. Ford claims no issues however it’s know to be a problem on this series within owners group.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716108February 6, 2026
POWER TRAIN
Transmission hard shifts. Up and down. At times hard enough that passengers feel this. Concern is how does this affect the life and safety of the vehicle. Ford claims no issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716360February 6, 2026
POWER TRAIN
Vehicle failed to shift properly while making multiple left and right turns from a stop (for the record, the vehicle also had shifting problems at other times). This resulted in the vehicle hesitating while entering traffic. Multiple times other vehicles had to beep horns and brake emergently. One time an 18 wheeler almost tboned me while I had my 2 year old some in the back seat. Definitely a safety issue that almost cost my son his life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715912February 5, 2026
POWER TRAIN
2020 f150 down shift when in drive mode.it has this really hard jerk when I'm taking off from a stop light or stop sign even when stopping for a traffic light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716023February 5, 2026
POWER TRAIN
Transmission erratic shifting causes unsafe vehicle handling characteristics. Vehicle will not properly accelerate under certain circumstances. Occasionally in parking lots, vehicle will accelerate on its own after throttle is released under certain conditions. Transmission has been replaced several times, and issue persists in all units. Problems are reported in TSB’s sent out by dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716024February 5, 2026
ENGINE
I am submitting this complaint regarding a serious transmission failure on my 2020 Ford F-150. At approximately 68,000 miles, the vehicle began exhibiting dangerous and unpredictable driving behavior, including hard jerking, sudden hesitation, and unexpected deceleration and acceleration while driving. The vehicle would jerk aggressively during gear changes and decelerate without warning, particularly at lower speeds and during normal traffic flow. This behavior significantly compromised my ability to maintain consistent speed, safely merge, or respond to traffic conditions. On multiple occasions, the sudden loss of power and hesitation created a safety hazard, especially when driving in slower or congested traffic, as surrounding vehicles were not anticipating abrupt deceleration. Due to the severity and persistence of these issues, the transmission ultimately required complete replacement. A brand new transmission was installed to correct the problem at only 5 years old and barely over the Ford mileage warranty expiration criteria. This failure occurred well before what I would consider normal or expected transmission life for a modern full-size pickup truck and presented a clear safety risk to myself, my passengers, and other motorists. Sudden jerking and loss of power at speed creates a high likelihood of rear-end collisions or loss of vehicle control. I believe this issue reflects a potential defect in the transmission system and should be investigated to prevent similar safety risks for other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715744February 5, 2026
POWER TRAIN
Transmission shifts hard looses power. I reported it to ford before my warrenty ran out. They said it was fine and just needed an update. It did not fix it took it and got second opinion and the transmission was bad and needed to be replaced. I had to pay out of pocket because they did not take care of the issue while it was under warrenty. Now im out 7000 because of a faulty transmission and Fords lack of addressing the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715672February 4, 2026
POWER TRAIN
Transmission (10r80) down shifts hard and shifts hard between 3-4 and 7-8 gears. And front differential makes a noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715707February 4, 2026
POWER TRAIN
While driving my 2020 Ford F-150 on the highway, the transmission suddenly failed, causing loss of normal drivability and creating an immediate safety concern due to reduced vehicle control at highway speeds. The failure involved the transmission system, which I later learned may be related to Ford’s recall notice stating that the installed remanufactured transmission may be missing an internal bearing. Prior to the complete failure, the vehicle exhibited symptoms consistent with the recall, including harsh shifting, shuddering, and vibration. These symptoms escalated until the transmission malfunctioned to the point the vehicle was no longer safely operable, requiring me to tow the truck to Rocklin Transmission. The transmission was replaced out of pocket by that independent service center, and the failed component should be available for inspection upon request through that facility. The malfunction created a serious safety risk because the transmission could become stuck in certain gears, illuminate the check engine light, or potentially fail to properly engage Park, all of which increase the risk of a crash or injury. The issue was confirmed by the independent repair facility when diagnosing and replacing the transmission. The vehicle has not been inspected by Ford or other representatives prior to the repair because the failure required immediate corrective action to restore safe vehicle operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715314February 3, 2026
POWER TRAIN
The transmission exhibits violent, harsh shifting, sudden and unpredictable deceleration, and most alarmingly, abrupt downshifting from 10th gear to 1st gear while driving at highway speeds. This is not a minor drivability issue — it is a severe safety defect that places my life, my passengers, and other drivers at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715136February 2, 2026
POWER TRAIN
Truck would downshift so hard it would squeak tires. Took to dealer they replaced transmission saying the drum comes loose inside and oil passages do not line up. This year should be part of your investigation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714853February 1, 2026
POWER TRAIN, ENGINE
I am writing to provide supplemental information regarding my existing safety complaints (IDs XXXand XXX). This update concerns a documented failure by Ford’s authorized dealer network to perform mandated Customer Satisfaction Programs (CSPs) that directly correlate to the catastrophic powertrain failures I have experienced. Timeline and Documentation of Failure: • August & September 2025: As previously reported, my vehicle suffered sudden "Reduced Power" malfunctions while in motion (P0734/P07F7), leading to a full transmission replacement. Discovery of Non-Disclosure: My records now confirm that on November 11, 2022—just weeks before I purchased this vehicle as a Ford Blue Advantage Gold Certified unit—CrossRoads Ford (Dunn, NC) documented that 21N03 (Cam Phasers), 21N08 (PCM Reprogram), and 21M06 (Tailgate) were outstanding. • Breach of Duty: Despite this knowledge, the dealership sold me the vehicle on December 3, 2022, without completing these safety-related service actions. Furthermore, as the registered owner, I never received the required notification from Ford Motor Company regarding the 21B10 program or its supplements. Safety Implication: The failure to apply the 21B10/21N08 updates directly contributed to the mechanical failure of the cam phasers and transmission. This resulted in the vehicle entering "Limp Mode" during highway operation, creating a severe risk of rear-end collisions due to the sudden loss of motive power. I request that these facts be added to my existing case files. The lack of manufacturer oversight regarding "Certified" vehicle standards has resulted in a vehicle that was represented as safe and fully maintained while actually harboring known, unaddressed mechanical defects.INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713815January 28, 2026
VISIBILITY/WIPER
Wiper blades are going very slow/failing like other model years/recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713358January 26, 2026
POWER TRAIN
transmission unexpectedly downshifting to first gear at speed. It sounds like shift cable locking clip problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712780January 22, 2026
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds and attempting to shift into third gear, the vehicle started shaking abnormally, and the gear shift was difficult to engage, causing the transmission to shift hard. The contact stated that at faster speeds, while attempting to shift into seventh gear, there was a delayed response. The powertrain fault warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-2123 (Harsh/Delayed Engagement And/or Harsh/Delayed Shift); however, the VIN was not included in the TSB. The manufacturer was not notified of the failure. The failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712496January 21, 2026
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving from a complete stop, the vehicle went into LIMP Mode and failed to accelerate as intended. After a while, the vehicle accelerated, but the acceleration was delayed. The wrench warning light illuminated, and the contact received a notification from the Ford App with the message “Powertrain Power Reduced”. The contact drove the vehicle to a dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,244.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710628January 13, 2026
ENGINE
The contact’s father owns a 2020 Ford F-150. The contact stated that the check engine warning light was illuminated. While driving at various speeds and accelerating or while idling, the vehicle bucked or jerked. The vehicle failed to accelerate intermittently, causing the driver to make several attempts to restart the vehicle, depress the accelerator, and allow the engine to cool down for the vehicle to accelerate as needed. There was a loud grinding and knocking sound coming from the engine compartment. The vehicle was taken to the dealer, who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710275January 12, 2026
POWER TRAIN, WHEELS
My truck is a 2020 F150 3.5 eco-boost four-wheel-drive, 41,000 miles I’ve owned the truck since November 20th 2021, the mileage at time of purchase was 28,211. Less than 30 days later I had taken it to the Ford dealership to have the IWE’s replaced and wheel bearings, which is the four-wheel-drive locking hub assembly. It took them over six months to fix it. Now, December 1, 2025 the same problem has returned the IWE’s have failed, when they fail metal shavings goes into the wheel bearings. Mind you this is less than 13,000 miles since the first repair. Upon picking my truck up from Ford on a Friday afternoon at 5 PM, January 9, 2026. Upon start up now, my cam phases are rattling.. I even asked Ford. I lost over seven months of driving my pick up and not being able to use my warranty because it’s set up the dealership for so long. Now it’s out of warranty and I’ve left looking at over $6500 to fix the cam phaser issue that they knew was bad and they didn’t recall them. So as of today, January 11, 2026 my truck has 41,000 miles on it. I have driven it less than 13,000 miles in five years. And I’m not looking forward to having to fix the transmission as well because it has a major issue and that should’ve been recalled as well. Ford is leaving us hanging out there with these trucks that cost over $50,000 and in the end it’s gonna cost us another 20 to 30,000 to fix them. Ford still hasn’t fixed the recall that is presently out as well for the sync and back up camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709336January 7, 2026
ELECTRICAL SYSTEM
Front passenger door lock will not function. the lock does not lock or unlock with the key fob or the interior door lock controls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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