Ford F-150 Complaints (1997)

2,758 consumer complaints on file.

#880588February 14, 2001
INTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THERE ARE TWO LIGHTS THAT CONTROL DOME AND REAR LIGHTS. THERE IS AN ELECTRICAL SHORT INSIDE OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880431February 13, 2001
VISIBILITY:WINDSHIELD
WINDOW LOCATED BEHIND DRIVER AND PASSENGER, MAKES A SQUEAKING, RATTLING NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880388February 12, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE IDLES HIGH AND THEN DROPS DOWN LOW. MECHANIC STATED THAT ENGINE WAS GETTING READY TO THROW A ROD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740798February 12, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
FORD NEED TO ISSUE A RECALL TO MANY REPORTS OF BAD TORSION BARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740746February 11, 2001
TIRES
THE INSIDE OF THE RIGHT FRONT TIRE WAS PULLING AWAY FROM THE TIRE ITSELF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880292February 9, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHEN MOTOR GOT WARM WHILE DRIVING DOWN A HILL VEHICLE WOULD SHUTDOWN. A FEW MINUTES LATER, WOULD TURN BACK ON BY ITSELF. THIS PROCESS WOULD REPEAT ITSELF AT LEAST 12 TIMES A DAY. HAVE TAKEN TO DEALERSHIP NUMEROUS TIMES, BUT MECHANIC INDICATED THAT IT WAS A FUSE BOX PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880139February 8, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
FRONT TORSION BAR BROKE ON LEFT SIDE WHILE DRIVING AT A LOW RATE OF SPEED, CAUSING WHEEL TO GO INTO AN ANGLE AND FRONTEND TO FALL. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#879946February 6, 2001
ELECTRICAL SYSTEM
CONSUMER RECEIVED AN ELECTRICAL SHOCK WHEN HE OPENED VEHICLE. THIS ALSO HAPPENED WHEN HE WAS GETTING OUT OF TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879850February 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TRAVELING ABOUT 40 MPH ON HIGHWAY AND HEAT LEVEL LINE STAYED IN RED ZONE. HE ADDED COOLANT INTO ENGINE. VEHICLE WAS OKAY. *AK THE VEHICLE WAS LEAKING DUE TO TIMING CHAIN COVER FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740444February 5, 2001
STEERING:LINKAGES, VISIBILITY:GLASS, SIDE/REAR
PITTMAN ARM REFERENCED EIGHT (8) TIMES IN TSB'S. REAR WINDOW ALSO REFERENCED IN TSB'S. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740367February 3, 2001
STEERING:LINKAGES
BY CHANCE I HEARD MY WIFE BACK RUCK OUT OF GARAGE AND NOTICED A LOUD SQUEAK FROM FRONT END AS SHE STEERED. WITH WINDOWS UP AND HEATER ON WE HAD NOT HEARD THE SOUND DURING THIS WINTER AND DON'T KNOW HOW LONG IT HAD BEEN MAKING NOISE. WE MADE AN APPOINTMENT AND TOOK IT TO THE DEALER. AS WE PULLED IN THE SHOP WITH IT SQUEAKING AT EACH TURN OF THE STEERING WHEEL A MECHANIC WALKED OVER AND SAID THAT MUST BE A 1997. I SAID YES AND HE SAID THE PITMAN ARM IS SUPPOSED TO BE LUBED FOR LIFE SO THERE IS NO GREASE FITTING, AND THEY ARE KNOWN TO FAIL ON THE 1997'S. WE GET OUR TRUCK OIL CHANGED AND LUBED EVERY 3000 MILES OR CLOSE TO IT. HE SAID IF WE HADN'T NOTICE THE NOISE IT WOULD HAVE SEIZED UP AND BROKE. AS I UNDERSTAND IT THE PITMAN ARM CONNECTS THE STEERING BOX SHAFT TO THE STEERING LINKAGE AND A FAILURE WOULD HAVE RESULTED IN A SUDDEN LOSS OF STEERING. WE GOT IT FIXED IMMEDIATELY BY REPLACING THE PITMAN ARM AT A COST OF CLOSE TO $300. HOW LONG WILL THE NEW ARM LAST WITHOUT GREASE? I REPORTED IT TO FORD, AND THEY SAID THEY WOULD TRACK THE VEHICLES AND NOTIFY ME IF THERE IS A RECALL. THEN I DID SOME RESEARCH AND FOUND THERE ARE AT LEAST A COUPLE SERVICE BULLETINS DATING BACK TO 97 AND 98 THAT THEY WERE AWARE OF THIS PROBLEM IN EARLY PRODUCTION. YOU WOULD THINK THEY WOULD NOTIFY US OF THE PROBLEM WHILE THE WARRANTY WOULD COVER THE REPAIR AND AT LEAST TO ASSURE OUR STEERING WOULD NOT FAIL. THE BULLETIN NUMBERS I FOUND ARE #9810569 IN 1998 AND BC2360970501 IN 1997 BOTH ABOUT THE PITMAN ARM REPLACEMENT. THE REPAIR WAS DONE AT METRO FORD OF GRAND LEDGE MICHIGAN (517-627-3293). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740336February 2, 2001
STRUCTURE:BODY:DOOR
1/4 INCH CRACK ON DRIVERS SIDE DOOR IN SHEET METAL JUST ABOVE CURVED BELT MOLDING. OBVIOUS MANUFACTURES DEFECT. FOR NEEDS TO HONOR FIX COSTS IN FULL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740337February 2, 2001
SUSPENSION:REAR
CLUNKING NOISE IN RIGHT REAR OF VEHICLE...MANUFACTURER DOESN'T KNOW WHAT IT IS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740345February 2, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS DRIVING 25 MPH AND TRIED TO STOP. I PUSHED MY BRAKES THE BRAKE PEDAL WENT CLEAR TO THE FLOOR AND DID NOTHING, I PUSHED THEM A SECOND TIME AND THE SAME THING HAPPENED. THE THIRD TIME I PUSHED THE BRAKES THEY WORKED. BUT IT WAS TO LATE. I RAN RIGHT INTO ANOTHER VEHICLE. I HAD MY BREAKS LOOKED AT THREE TIMES AND EACH TIME THEY SAID THAT THEY CHECKED OUT OKAY. IF IT WAS REALLY OKAY HOW COME MY BRAKES DIDN'T WORK?*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#740211January 31, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
TORSION BAR ON THIS VEHICLE SNAPPED WHILE PARKED IN THE GARAGE. HAD THIS HAPPENED WHILE DRIVING THE VEHICLE, IT COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT. FORD ACCEPTS PARTIAL RESPONSIBILITY FOR THIS FAILURE, AND HAS AGREED TO SPLIT THE TOTAL COST OF REPAIRS 50/50. I DISAGREE WITH THIS AND DON'T FEEL THAT I SHOULD BE CHARGED FOR THEIR NEGLEGABLE SAFETY DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879506January 31, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
FRONT END ROD SNAPPED WHILE DRIVING. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING FOR CONSUMER . *AK IT WAS THE TORSION BAR THAT HAD SNAPPED AND THE CONSUMER WAS CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879519January 31, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
LEFT FRONT TORSION BAR BROKE WHILE PARKED IN GARAGE. VEHICLE TOWED TO DEALER AND REPAIRED AT CONSUMER'S COST. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740140January 30, 2001
ENGINE AND ENGINE COOLING:ENGINE
TIMING COVER GASKET IS LEAKING. I HAVE SEEN DOZENS OF POSTS ON THE INTERNET THAT FORD FIXED THIS FOR FREE AS A RECALL, BUT FORD DENIES ANY RECALL. THIS IS A PREMATURE FAILURE THAT IS HAPPENING OFTEN ENOUGH FOR A FULL RECALL OF ALL 97 F150 WITH THE 4.2LITER ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740080January 29, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CORE LEAKING. HEATER CORE LEAKED CAUSING ANTIFREEZE TO LEAK OUT AND GET ON THE WINDSHIELD. DEALER REPLACED SAID HAD REPLACED SEVERAL OTHERS IN SAME MODEL OF TRUCK. THEY BILLED ME 568.00 DOLLARS FOR THIS. I ONLY AGREED TO PAY THEM 240 BECAUSE THAT IS WHAT THEY QUOTED OVER THE PHONE. THIS IS A PART THAT REALLY DOESN'T WARE OUT. THE DEALER CLAIMED THAT THEY DIDN'T KNOW WHAT WAS CAUSING THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740002January 27, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL IS VERY INCONSISTANT, AND PEDAL WILL GO ALMOST TO THE FLOOR, ALSO THE BRAKE PEDAL NEVER FEELS LIKE A GOOD PEDAL. THE BRAKES GIVE A VERY UNSAFE FEEL AT ALL SPEEDS, THE DEALER WAS INFORMED OF MY PROBLEM, THEY LOOKED AT THEM AND INFORMED ME THAT IT WAS A KNOWN PROBLEM AND THAT THE BRAKES IN THE EXPEDITIONS WERE THE SAME WAY, HOWEVER THEY SAID THERE WAS NOTHING THEY COULD. AFTER SPEAKING WITH FORD'S CUTOMER SERVICE THEY INFORMED ME THAT IF I FELT SAFETY WAS A PROBLEM TO TAKE IT BACK THE THE DEALER. NO SUCCESS AGAIN, I THEN HAD A BRAKE SAFETY INSPECTION COMPLETED AT A LOCAL MAINTENCE FACILITY AND THEY COULD NOT FIND ANYTHING THAT APPEARED WRONG HOWEVER AGREED THAT THE BRAKES WERE INSUFFICIENT FOR SAFE STOPPING. I THEN WROTE FORD CUSTOMER SERVICE INFORMING THEM OF MY COMPLETE DISSATISFACTION IN THE BRAKES AND ASKED FOR ANY OPTIONS THAT MAY BE AVAILABLE TO FIX THE PROBLEM AND HAVE NOT RECEIVED A RESPONSE AS OF 10 MONTHS LATER. I TRUELY HOPE THAT YOUR OFFICES CAN BE OF ASSISTANCE, I HONESTLY FEEL THAT MY SAFETY AND MY FAMILY'S SAFETY IS AT RISK EACH TIME I DRIVE THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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