Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11216978May 30, 2019
POWER TRAIN
RECEIVES A COUPLE NOTICES FROM FORD/AUTONATION STATING TO SCHEDULE MY TRUCK FOR REPAIRS. I DID SO AND THEN DEALERSHIP TELLS ME THAT THERE IS NO FIX AS OF YET. SO WHAT HAPPENS NOW JUST WAIT FOR TRUCK TO SHIFT INTO REVERSE OR PARK BY ITSELF? WHY EVEN SEND ME THESE NOTICES IF THEY CANNOT FIX THEM AND WASTE MY TIME BY SCHEDULING WHEN THEY DON'T HAVE A SOFTWARE YET TO FIX IT? WILL I BE NOTIFIED AGAIN TO GET THIS FIX? AM I SUPPOSED TO CALL EVERY DAY TO SEE IF THE SOFTWARE IS IN? DO THEY PROVIDE ME A LOANER TRUCK IN THE MEANTIME UNTIL THEY GET THE SOFTWARE? WHAT IS A CONSUMER SUPPOSED TO DO, JUST DRIVE IT UNTIL HOPEFULLY THEY GET THE SOFTWARE AND OR HAVE A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217003May 30, 2019
STEERING
I WAS DRIVING DOWN THE ROAD AND LOST ALL POWER STEERING RESULTING IN ALMOST WRECKING INTO A GULLEY AT A SPEED OF 65MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210274May 28, 2019
POWER TRAIN
TRAVELING HIGHWAY AT APPROX. 60 MPH WHEN TRUCK DOWNSHIFTED TO LOWER GEAR CAUSING REAR WHEELS TO JUMP UNTIL TRUCK COULD BE STOPPED. PULLED TO SIDE OF ROAD AND SHUT VEHICLE OFF. AFTER BRIEF PERIOD, STARTED TRUCK AND WAS ABLE TO DRIVE AWHILE NORMALLY. TRUCK DID THE SAME THING AGAIN AND I PULLED TO SIDE OF ROAD AND SHUT VEHICLE OFF AGAIN. LET STAND FOR AWHILE, THEN STARTED VEHICLE AND WAS ABLE TO GET HOME. TOOK THE VEHICLE IMMEDIATELY TO FORD DEALERSHIP AND THEY REPLACED THE "THROTTLE BODY ASSEMBLY AS POSSIBLE CAUSE". MY TRUCK HAD JUST RECENTLY GONE OUT OF WARRANTY PERIOD PER DEALERSHIP, AND I HAD TO PAY FOR THE REPAIR. I HAVE NOT HAD THE PROBLEM SINCE THIS FIX (APPROXIMATELY 3 YEARS AGO) HOWEVER I AM TAKING IT IN FOR RECALL TO UPDATE SOFTWARE SPECIFICALLY FOR FAILURE OF OSS. MY TRUCK IS A 2013 F150 4X4 CREW CAB WITH ECHO BOOST 3.5L ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210384May 28, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC). THE MECHANIC STATED THAT THE BRAKE FLUID LEAKED INTO THE MASTER CYLINDER. THE CONTACT CALLED AN UNKNOWN DEALER, BUT THEY WERE NOT ABLE TO ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210465May 28, 2019
VISIBILITY/WIPER
WHILE DRIVING WITH REAR DEFROSTER ON, REAR DRIVER SIDE WINDOW SHATTERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210503May 28, 2019
UNKNOWN OR OTHER
NHTSA RECALL 19V-075. RECALL CAUSED FAILURE IN TRANSMISSION. PROBLEM DID NOT EXIST PRIOR TO RECALL UPDATE. SUPPLEMENT #1 ISSUED 5/15/2019 INDICATED MY 5-LITER ENGINE WITH A 6R80 TRANSMISSION SHOULD NOT HAVE BEEN UPGRADED WITH RECALL 19SO7. EACH TIME I USE MY TRUCK TOW /HAUL AND BRAKE ON A GRADE, THE TRANSMISSION DOWNSHIFTS TO SECOND GEAR AND WILL NOT EXIT UNTIL I TURN OFF THE TOW/HAUL FUNCTION. DEALER MARSHALL FORD O'FALLON MO, TELLS ME DON'T USE FUNCTION. I FIND THIS MOST INCONVENIENT, CONSIDERING I HAVE DRIVEN THIS VEHICLE FIVE YEARS TOWING MY BOAT WITHOUT A PRIOR INCIDENT. NOW IT HAPPENS EVERY TIME. I AM GETTING NO RESPONSE FROM FORD CORPORATE OR DEALER SINCE FIRST COMMUNIQUE. THEY HAVE ASSIGNED ME A CASE #2170, BUT THAT IS ALL. MY FEAR AT THIS POINT I WILL DAMAGE THIS TRANSMISSION AND BE LEFT WITH THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210009May 26, 2019
POWER TRAIN
AFTER THE LAST RECALL FOR THE PROGRAMMING OF THE TRANS WHERE IT COULD DOWNSHIFT INTO FIRST GEAR AT ANY SPEED THE TRANS SHIFTS REALLY HARD INTO SECOND GEAR FROM FIRST GEAR I JUST THOUGHT IT WOULD HAVE TO RELEARN IT'S SELF FROM THE LAST RECAP BUT IT KEEPS HAPPENING AND SOMETIMES IT'S A PRETTY HARD SHIFT AND I RECENTLY HAD THE TRANS FULLY SERVICED SO I KNOW IT'S NOT A MAINTENANCE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209944May 25, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
MY 2013 FORD UNEXPECTEDLY DOWNSHIFT INTO FIRST GEAR WHILE THE VEHICLE WAS IN MOTION. I WAS TRAVELING 40-45 MPH. NO ACCIDENT OR INJURIES. THIS ALSO HAPPENED LAST YEA, I WAS UNAWARE OF A RECALL OR ISSUE. I AM WORRIED ABOUT TRANSMISSION DAMAGE, THE CURRENT RECALL DOESN'T COVER TRANSMISSION SERVICE OR INSPECTION IF YOU EXPERIENCES THIS DOWNSHIFT. UNTIL THE RECALL SOFTWARE IS RESOLVED I WILL NOT DRIVE MY TRUCK ON THE HIGHWAY OR HIGH SPEEDS AS I'M WORRIED IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209689May 24, 2019
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION DOWNSHIFTED INTO FIRST GEAR ON ITS OWN, THE REAR WHEELS SEIZED, AND THERE WAS A LOSS OF POWER STEERING. THE VEHICLE VEERED TO THE RIGHT INTO A DITCH AND THEN VEERED BACK ONTO THE ROAD TOWARDS ONCOMING TRAFFIC. THERE WAS NO CRASH OR DAMAGE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. POAGE FORD (1110 US-61 BUS, BOWLING GREEN, MO 63334) WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,423. *AS CONSUMER STATED AFTER THE DOWNSHIFT IT SEEMED AS IF ALL ELECTRICAL POWER ALSO FAILED. CAR WAS TRADED IN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209226May 22, 2019
WHEELS, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 50 MPH, THE VEHICLE DOWNSHIFTED ON ITS OWN. IN ADDITION, THE WHEELS SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT GRAPEVINE FORD (LOCATED AT 801 E, TX-114, GRAPEVINE, TX 76051, (817) 756-6642) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 64,950. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209277May 22, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I RECEIVED MY FORD RECALL NOTICE ON THE NEED TO REPROGRAM POWER TRAIN MODULE ON OR ABOUT APRIL 1ST 2019. MY FIRST INSTANCE OF MY 2013 F150 STX SUPERCAB, GOING INTO SUDDEN DOWNSHIFT MODE AND THEN LIMP MODE (BLUE WRENCH SIGNAL) OCCURRED AROUND APRIL 12, 2019. I WAS DRIVING AT ABOUT 30 MILES AN HOUR ON A CITY STREET WHEN MY TRUCK WHEN THE TRUCK DOWNSHIFTED BY ITSELF AND THE BLUE WRENCH LIGHT APPEARED. MY TRUCK WENT INTO LIMP MODE AND I WAS UNABLE TO DRIVE. AFTER PULLING OVER TO THE SIDE OF THE STREET, I TURNED OFF MY TRUCK, WAITED A FEW MINUTES AND THEN THE ISSUE RESOLVED ITSELF. I TOOK MY VEHICLE INTO THE FORD DEALERSHIP ON APRIL 18, 2019 WHERE RECALL 19S07 6R80 (REPROGRAM POWER TRAIN MODULE) WORK WAS COMPLETED. ON MAY 17, 2019, WHILE DRIVING ABOUT 30 MILES AN HOUR ON A CITY STREET (WITHOUT NOTICE OR CAUSE) MY TRUCK AGAIN WENT INTO DOWNSHIFT MODE, LIMP MODE AND THE BLUE WRENCH LIGHT CAME ON. SAME AS THE FIRST INSTANCE, I PULLED OVER TO THE SIDE OF THE STREET, TURNED OFF MY TRUCK, WAITED A FEW MINUTES AND WHEN I TURNED ON THE TRUCK AGAIN THE ISSUE WAS RESOLVED. IT WAS CLEAR THAT THIS ISSUE WAS ELECTRICAL AND NO MECHANICAL AND THE ORIGINAL RECALL WORK COMPLETED BY THE DEALERSHIP DID NOT RESOLVE THE ISSUE. ON 05/19/2019, I AGAIN TOOK MY TRUCK TO THE FORD DEALERSHIP WHERE THIS TIME THE MODULE LEAD FRAME WAS REPLACED AFTER CODE P0722 WAS IDENTIFIED. I WANT THE RECORD TO REFLECT THAT THE FIRST RECALL, REPROGRAMMING OF THE POWER TRAIN MODULE DID NOT WORK, AND LEFT ME AT RISK OF A SECOND DOWNSHIFTING INCIDENT OCCURRING. MY TRUCK HAD A SECOND INCIDENT AND AFTER RETURNING TO THE DEALERSHIP A SECOND TIME THE LEADFRAME WAS REPLACED. I ALSO WANT TO NOTE THAT THE DEALERSHIP'S DATA THAT THE ORIGINAL RECALL WORK WAS COMPLETED ON 04/26/2019 IS INACCURATE. THE ORIGINAL RECALL WORK WAS PERFORMED BY THE DEALERSHIP ON 04/18/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209308May 22, 2019
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE DEFROSTER SHATTERED THE REAR DRIVER'S SIDE GLASS. THE CONTACT CALLED GERMAIN FORD OF COLUMBUS (LOCATED AT 7250 SAWMILL RD, COLUMBUS, OH 43235, (614) 356-9743) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209361May 22, 2019
STEERING
ALL OF THE SUDDEN STEERING GOT HARD TO TURN. IT DOESN'T FEEL SAFE TO DRIVE. THERE ARE THOUSANDS OF COMPLAINTS ON THE INTERNET. AND WHEN WE CALLED THE DEALER THEY KNEW EXACTLY WHAT IT WAS DOING. SAME THING THE 2014S WERE RECALLED FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208905May 21, 2019
POWER TRAIN
VEHICLE SHIFTED INTO 1ST GEAR WHILE I WAS GOING 60MPH. RECALL WAS ISSUED CUSTOMER SATISFACTION PROGRAM 19N01 AND DEALERSHIP SAID THERE IS A HOLD ON FIXING THE 2013. I ASKED IF I PAID FOR REPAIR OUT OF POCKET IF THEY WOULD FIX IT AND WAS TOLD THAT NO THAT CAN'T UNTIL HOLD IS LIFTED SOMETIME IN 2ND QUARTER. I HAVE THREE KIDS THAT ARE WITH ME A LOT AND I'M CONCERNED ABOUT THIS HAPPENING ON THE HIGHWAY WITH A SEMI BEHIND ME. WAS I GIVEN THE CORRECT INFO ON A HOLD FOR THIS REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209086May 21, 2019
POWER TRAIN
WHEN DRIVING THE VEHICLE IT DOWNSHIFTS INTO FIRST GEAR CAUSING THE VEHICLE TO GO INTO "LIMP MODE." THE FIRST TIME THIS HAPPENED WE HAD IT TOWED AND THEN DISCOVERED THERE HAD BEEN A RECALL ISSUED. SINCE THEN WE HAVE HAD MULTIPLE BREAKDOWNS OF VARYING DEGREES. THE LAST DOWN SHIFT ALMOST CAUSED AN ACCIDENT AS THE BACK TIRES COMPLETELY LOCKED UP WHILE DRIVING APPROXIMATELY 45 MILES PER HOUR. AN INDEPENDENT MECHANIC HAS DECLARED THE TRUCK UNSAFE TO DRIVE, BUT OUR LOCAL FORD DEALERSHIP HAS STATED THEY CAN NOT FIX IT YET AND THAT THE DRIVABILITY OF THE VEHICLE IS NOT THEIR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208731May 20, 2019
SERVICE BRAKES
I WAS LEAVING PNC ART CENTER AND PUT THE CAR IN DRIVE AND STARTED TO DRIVE AND QUICKLY NOTICED I DID NOT HAVE ANY BRAKES. I PUT ON THE EMERGENCY BRAKE SO AS NOT TO HIT THE CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208779May 20, 2019
POWER TRAIN
I HAVE OPEN RECALL WITH NO REMEDY AVAILABLE. ONE DEALER DID REPAIR WHEN THERE IS NO REMEDY AVAILABLE!!! ANOTHER DEALERSHIP CONFIRMED ABOUT NO REMEDY AND NO WAY TO FIX IT. NOW FORD GIVING ME HARD TIME WITH BUYBACK BECAUSE IF THAT 'REPAIR' BY THEIR DEALERSHIP. I ATTACH INFO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208833May 20, 2019
ELECTRICAL SYSTEM
MY REAR SLIDING WINDOW DEFROST STOPPED WORKING AND THE INDICATOR LIGHT DID NOT COME ON. I DROVE THE TRUCK ON A COUNTY ROAD (55 MPH) ABOUT 5 MILES( 10 MINUTES) AND I LOOKED IN THE REARVIEW MIRROR AND SAW SMOKE COMING OUT FROM BEHIND THE PASSENGER SIDE HEADREST AGAINST THE GLASS. A FEW SECONDS LATER I HEARD A LOUD POP AND THE RIGHT SIDE REAR WINDOW PANE SHATTERED. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD AND I PULLED THE RELAY FUSE FOR THE WINDOW DEFROST. THE GLASS STAYED INTACT EXCEPT FOR A FEW SHARDS OF GLASS THAT I FOUND ON THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208164May 17, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY TRUCK FAILED TO START, AND WHEN I INVESTIGATED THE ISSUE I FOUND FUSE 27 (LOCATED IN THE BATTERY JUNCTION BOX AT THE FRONT OF THE ENGINE BAY) MELTED CAUSING CIRCUIT FOR THE FUEL PUMP TO OPEN WHICH LEFT THE TRUCK WITHOUT A FUNCTIONING FUEL SYSTEM (FUSE 27 IS PART OF THE CIRCUIT FOR THE FUEL PUMP). REPLACING THE DAMAGED FUSE RESOLVED THE ISSUE WHILE A MORE ROBUST SOLUTION IS DETERMINED. IF THIS HAD HAPPENED DURING OPERATION THE VEHICLE WOULD HAVE LOST POWER, BEEN UNABLE TO STEER DUE TO AN ELECTRIC ASSISTED STEERING SYSTEM AND BECOME A HAZARD FOR OTHER VEHICLES WHILE PUTTING THE OCCUPANTS OF THE TRUCK, AND ANY VEHICLE THAT COLLIDES WITH IT, AT RISK FOR INJURY OR DEATH. FORD ISSUED A TECHNICAL SERVICE BULLETIN (TSB 15-0137), BUT THIS IS NOT COMMONLY KNOWN OUTSIDE OF VEHICLE-SPECIFIC SOCIAL MEDIA PLATFORMS ON THE INTERNET (HTTPS://WWW.FORD-TRUCKS.COM/FORUMS/1449733-TSB-15-0137-FUEL-PUMP-FUSE.HTML). FORD KNOWS ABOUT THE ISSUE AND THE CONSEQUENCES ARE OBVIOUS. THE FIX FORD RECOMMENDS IS INEXPENSIVE (UNDER $30 IN PARTS) AND NOT VERY TIME CONSUMING (0.6 FLAG HOURS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208190May 17, 2019
POWER TRAIN
THE TRANSMISSION WILL GET STUCK IN 3RD AND 5TH. SOMETIMES, IT WILL GO TO FIRST AT HIGHWAY SPEEDS. TAKEN TO DEALER TWICE FOR THERE SOFTWARE PATCH. BOTH TIMES IT DIDN'T WORK. I AM FEARFUL OF DRIVING MY TRUCK. I DON'T WANT TO CAUSE AN ACCIDENT. I TOOK IT IN TODAY. FORD SENT AN EMAIL LAST WEEK TO SERVICE DEPT. THAT UPDATE DOES NOT WORK ON SOME 2013 TRUCKS... NO KIDDING! WAITING FOR AN UPDATE TO COME THROUGH FORD!!! FORD SHOULD PROVIDE.LOANERS B/C THIS CAR IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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