Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11218515June 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PHILPOT FORD (1400 US-69, NEDERLAND, TX 77627, (866) 796-0839) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218277June 6, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CAPITAL FORD (LOCATED AT 3660 S CARSON ST, CARSON CITY, NV 89701, (775) 882-5353), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND NOTIFICATION WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218324June 6, 2019
SERVICE BRAKES
WAS TOWING A SMALLER PICK UP ON A CAR CARRIER APPROACHING A STOP LIGHT APROX 30 FEET IN FRONT OF ME AT ABOUT 40 MPH . A CAR IN THE LANE TO MY RIGHT PULLED INTO MY LANE & I APPLIED MY BREAKS A BIT HARDER NOW THAT I HAVE LESS ROOM TO STOP. MY TRUCK DID NOT SLOW DOWN ANY, I PUSHED THE BREAK PEDDLE TO THE FLOOR & STILL WASN'T SLOWING DOWN. I PUSHED THE EMERGENCY BRAKE TO THE FLOOR YET STILL COLLIDED WITH THE CAR IN FRONT OF ME, CAUSING SERIOUS DAMAGE TO BOTH VEHICLES. AFTER MY TRUCK WAS REPAIRED I PICKED IT UP AT 6PM ONE EVENING & THE NEXT MORNING CALLED BACK SAYING SOMETHING WAS SERIOUSLY WRONG WITH MY TRUCK. IT WAS RANDOMLY SLOWING DOWN & SPEEDING UP OUT OF MY CONTROL & HEARING A ODD NOISE FROM THE ENGINE AREA. 4 HOURS LATER I SLAMMED INTO ANOTHER CAR BECAUSE IT WOULD NOT SLOW DOWN & STOP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11218064June 5, 2019
POWER TRAIN
FORD HAS KNOWN ABOUT THE LEADFRAME ISSUE ON THE TRANSMISSIONS FOR A VERY LONG TIME. THEIR FIX, BESIDES EXTENDING THE WARRANTY, IS TO MODIFY THE SOFTWARE. HOWEVER, THEY'VE NOW DELAYED THAT FIX UNTIL AN EXPECTED OCTOBER DATE FOR MY 2013 F-150. THAT IS TOTALLY UNACCEPTABLE. THEY SHOULD BE REQUIRED TO REPLACE THE LEADFRAME NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218196June 5, 2019
ENGINE, POWER TRAIN
THE DEALERSHIP'S FIRST AVAILABLE APPOINTMENT TO ADDRESS THE RECALL WAS TWO WEEKS OUT. AFTER TRYING TO GET AN EARLIER APPOINTMENT AS THE TRANSMISSION HAD SHIFTED GEARS WHILE WE WERE TOWING A TRAILER DOWN A HILL ALMOST CAUSING US TO CRASH. THE RECEPTIONIST THEN TOLD US THAT THEY ACTUALLY CANT MAKE THE CORRECTION AND THAT WE WOULD BE RECEIVING A LETTER IN THE MAIL AND REFUSED TO TAKE OUR VEHICLE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217713June 4, 2019
POWER TRAIN
NHTSA RCALL #19V-075/SAFETY RECALL NOTICE 19S07. FMC ISSUED RECALL NOTICE MARCH 2019.BODY OF NOTICE INDICATED SOFTWARE FIX TO BE AVAILABLE 2ND QUARTER 2019, COMING INTO 3RD QUARTER. SO FAR NO ACTION FROM FMC, REGARDING FIX. HAVE CONTACTED MY LOCAL FORD DEALERSHIP NUMEROUS TIMES, THEY INDICATED FMC HAS NOT SENT ANY SOFTWARE FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217717June 4, 2019
POWER TRAIN
WHILE DRIVING ON 6/2/2019 AT ABOUT 40 MILES PER HOUR I SUDDENLY FELT LIKE I HAD BEEN HIT IN THE REAR END BY A TRUCK. THE TRANSMISSION DOWN SHIFTING ALSO CAUSED THE FAILURE OF THE U-JOINT ON THE TRUCK. WHEN TAKING IT TO MY LOCAL REPAIR SHOP THERE WAS ALSO METAL FOUND IN THE BOTTOM OF THE TRANSMISSION PAN NOW RESULTING IN A NEED TO REPLACE OR REPAIR THE TRANSMISSION AT CONSIDERABLE EXPENSE $4000+. IN LOOKING UP TO SEE IF THERE ARE ANY RECALLS I FOUND WHAT HAD HAPPENED. 'FORD RECALL NUMBER: 19S07 'RECALL DESCRIPTION: ON YOUR VEHICLE, AN INTERMITTENT FAILURE OF THE OUTPUT SPEED SENSOR (OSS) IN THE TRANSMISSION MAY RESULT IN AN UNINTENDED DOWNSHIFT TO FIRST GEAR. 'RISK TO SAFETY: AN UNINTENDED DOWNSHIFT INTO FIRST GEAR CAN CAUSE AN ABRUPT WHEEL SPEED REDUCTION, WHICH COULD CAUSE THE REAR TIRES TO SLIDE UNTIL THE VEHICLE SPEED SLOWS DOWN. THIS CONDITION COULD RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. ALONG WITH THIS RECALL WAS THIS FIELD SERVICE ACTION ITEMS ' 'FSA TITLE: TRANSMISSION MOLDED LEADFRAME EXTENDED COVERAGE 'FIELD SERVICE ACTION NUMBER: 19N01 HOWEVER I CAN NOT FIND ANYTHING OUT ABOUT GETTING THE REPAIRS THAT WERE CAUSED BY THIS TO BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217794June 4, 2019
POWER TRAIN
MAY 2019 RECEIVED AN ADDITIONAL NOTICE FROM FORD MOTOR CO. CUSTOMER SATISFACTION PROGRAM NOTICE #19N01, RECEIVED SAFERTY RECALL NHTSA 19V-075/SRN 19S07. SEEMS TO ME THAT ONCE FORD MOTOR CO DECIDES TO AFFECT THE SAFETY RECALL, THEY SHOULD ALSO CHECK OUT THIS NEW PROBLEM AS WELL WHILE THE VEHICLE IS AT THE DEALERSHIP. FORD KNOWS THIS IS GOING TO BE AN ISSUE, SO INSTEAD OF OFFERING TO EXTEND WARRANTY TO 150,000 MILES OR UNTIL NOV 30, 2019. THEY SHOULD AUTOMATICALLY INFORM DEALERSHIPS TO INSPECT AND PERFORM CORRECTIVE MEASURES TO MAINTAIN THEIR "QUALITY ONE" MATRIX AS THEY PROFESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217798June 4, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 70 MPH, THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. WHILE COASTING OVER TO THE SIDE OF THE ROAD, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT HE WAS DOWN THE STREET FROM AN INDEPENDENT MECHANIC AND WAS ABLE TO DRIVE THE VEHICLE WITH DIFFICULTY STEERING. THE VEHICLE WAS DIAGNOSED THAT THE STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED MAC HAIK FORD LINCOLN (LOCATED AT 7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78626, (512) 930-3673) AND WAS INFORMED THAT THEY NEVER HEARD OF THE FAILURE AND THERE WAS NO RECALL FOR THE STEERING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217848June 4, 2019
POWER TRAIN
MY TRUCK IS AFFECTED BY AN OPEN RECALL AND FORD WILL NOT FIX IT. THIS HAS ALREADY COST ALMOST $500, COMPLETELY OUT OF MY OWN POCKET. THE TRUCK DOWNSHIFTED FROM 6TH GEAR TO 1ST WHILE I WAS DIVING ON THE HIGHWAY AT 55 MPH. THIS CAUSED A TRANSMISSION LINE TO COMPLETELY SHEER AT THE CONNECTION. THERE IS CURRENTLY A RECALL FOR THIS EXACT PROBLEM BUT THE FORD DEALERSHIP TOLD ME THEY WERE INFORMED IN AM EMAIL FROM FORD NOT TOP FLASH THE UPDATE FOR 2013 MODELS BECAUSE IT WASN'T WORKING. IN RESPONSE, THE DEALERSHIP FIXED THE LINE AND CHARGED ME FULL PRICE. NOW THE SERVICE WRENCH IS FLASHING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209874June 3, 2019
ELECTRICAL SYSTEM:IGNITION
2013 FORD F150. CONSUMER WRITES IN REGARDS TO DEFECTIVE KEY IN IGNITION WARNING CHIME. *LD THE CONSUMER STATED THE IGNITION WARNING WOULD NOT ALERT THAT THEY KEY WAS LEFT IN THE IGNITION ONCE THE DOOR HAS OPENED, WHILE THE ENGINE WAS RUNNING. THE CONSUMER SUGGEST AN ALERT FOR DRIVERS TO REMEMBER TO TURN ON HEADLIGHTS AND TO REPEAL RIGHT TURN ON RED LAW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217558June 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 70 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITHOUT WARNING AND THE SPEEDOMETER WAS NOT FUNCTIONING PROPERLY. THE CONTACT STATED THAT THE VEHICLE SEIZED AND THE ENGINE SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO DOWNSHIFT WHILE DRIVING TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO LAIRD NOLLER FORD TOPEKA (LOCATED AT 2245 SW TOPEKA BLVD, TOPEKA, KS 66611) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE FOLLOWING DAY, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT CALLED THE DEALER AND NOTIFIED THEM OF THE LETTER. THE VEHICLE WAS REPAIRED FOR THE RECALL, BUT THE FAILURE RECURRED ON MAY 9, 2019. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO STATED THAT THEY NEEDED TO FOLLOW PROTOCOL TO COMPLETE THE MANUFACTURER RECALL, INCLUDING A NEW WIRING HARNESS AND LEAD CASTING. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217582June 3, 2019
STEERING
LOST COMPLETE STEERING BECAME VERY HARD NO WARNINGS EITHER. VERY DANGEROUS AND I HAD TO PAY FOR THE FULL REPAIR THERE SHOULD BE A RECALL FOR THAT IT IS A VERY DANGEROUS SITUATION TO BE IN ESPECIALLY BECAUSE IT HAPPENS WITH NO WARNING WHAT'S SO EVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217579June 3, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE KEEPS DOW SHIFTING AND UP SHIFTING HAVE CALLED DEALER NUMEROUS OF TIMES WITH NO INFORMATION OF WHEN IT WILL BE FIXED AND I HAVE CAME CLOSE TO BEING IN AN ACCIDENT AS WELL DEALERSHIP WILL NOT GIVE OUT A LOANER VEHICLE EITHER AND I NEED THIS FIXED NOW IT A DANGER TO ME AND OTHER PEOPLE ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217349June 2, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AS I AM DRIVING IN MOTION ON HIGHWAY OR STREET THE TRUCK WILL DOWN SHIFT BY ITS SELF CAUSING ME TO SKID TO A STOP, AS I TRY TO ACCERLEARATE IT WILL NOT UPSHIFT, FOR A MINUTE OR TWO. THIS HAS HAPPENED MANY TIMES! CAUSING MANY NEAR CRASH CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217369June 2, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE STOPPED DRIVING MY 2013 FORD F150 AND CAN'T BELIEVE THEY HAVE NOT BEEN PULLED OF THE ROAD. THEY ARE UNSAFE TO EVERYONE AROUND THEM. MY VEHICLE HAS DOWNSHIFTED ON 6 OCCASIONS RANGING FROM 6TH GEAR AND 4TH GEAR DOWN TO 1ST GEAR. MY VEHICLE LOCKED UP REAR WHEELS UNTIL I WAS ABLE TO GET DOWN TO 5MPH. HAD TO PULL OFF THE ROAD AND TURN OFF VEHICLE AND IT WORKED AGAIN. I AM DISAPPOINTED IN FORD AND NHTSA FOR ALLOWING THIS TO HAPPEN. MY FORD F150 HAS SAT IN MY DRIVEWAY FOR OVER A MONTH NOW. WHAT DOES IT GOING TO TAKE TO HAVE THIS FIX?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217432June 2, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE FILE WITH YOU ABOUT THIS BEFORE AND IT HAS BEEN A RECALL FOR THIS PROBLEM BUT THE FORD COMPANY HAS NOT TAKEN CARE OF THIS PROBLEM NOR HAVE THEY TAKEN CARE OF A SECOND RECALL FOR ANOTHER PROBLEM WITH THIS TRUCK BOTH OF THESE PROBLEMS TOGETHER HAVE ALMOST CAUSE 3 VERY NEAR ACCIDENTS FOR ME THE MOST RECENT I WAS PULLING A TRAILER AND ENTERING AND ON RAMP TO INTERSTATE I-94 ON ENTERING AS NORMAL I TRIED TO EXHILARATE TO HIGHWAY SPEED WHEN ALL OF A SUDDEN ALL POWER TO THE DRIVE TRAIN STOPPED AND THE TRUCK WENT INTO A NATURAL MODE (LIKE PUSHING THE CLUTCH IN ON A STANDARD SHIFT TRANSMISSION) AT THAT POINT I WAS IN THE DRIVE LANE RIGHT SIDE BUT 2 SEMIS ONE PASSING THE OTHER WERE BARROWING DOWN ON ME I HAD TO CUT SHARPLY TO THE RIGHT AND OFF THE SHOULDER OF THE HIGHWAY TO KEEP FROM BEING HIT BUY ONE OF THE SEMI'S THE FORD COMPANY STATED THEY WOULD HAVE THE PARTS AND THE SOFT WEAR TO FIX THIS PROBLEM BY THE 2ND QUARTER OF 2019 IT IS NOW THE SECOND HALF AND THE PROBLEM CONTINUES TO GET WORSE IT NOW CLUCKS WHEN SHIFTING UP FROM 3 TO 4 AND SOMETIMES DOWN SHIFTING AND WHEN TAKEN YOUR FOOT OFF THE GAS PEDAL FOR A FEW SECONDS THEN THEN PUSH ON THE GAS PEDAL AGAIN THE TRANS WILL CLUNK AGAIN WHEN I TEST DROVE THIS TRUCK BEFORE I BOUGHT IT I TOLD THEM THERE WAS SOMETHING WRONG WITH THE DRIVETRAIN AND THEY TOLD ME THERE WAS NOTHING WRONG WITH IT THAT I NEEDED TO LEARN HOW TO DRIVE A SIX SPEED TRANSMISSION THE THING ABOUT THAT AND THEY DON'T KNOW ME BEFORE I RETIRED I WAS THE FLOOR AND OPERATIONS MANAGER FOR THE COMMUNITY GARAGE OF BATTLE CREEK MICH. I HAVE HAD THIS TRUCK IN TO THEM 2 DIFFERENT TIMES AND 2 DIFFERENT DEALERSHIPS PLUS I.VE TAKEN IT IN 3 OTHER TIMES BUT AFTER MAKING AND APPOINTMENT AND TELLING THEM I WOULD NEED A LONER WHICH THE WARRANTY COVERS THEN WHEN I GET THERE NO LONER PLUS I WOULD HAVE TO PAY A $100 FEE ON THE WARRANTY FOR THE THING THEY NEVER FIXED (19V-075)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217245June 1, 2019
POWER TRAIN
MY FORD DEALER UPDATED THE POWER TRAIN: AUTOMATIC TRANSMISSION CONTROL MODULE AS PER SAFETY RECALL (NHTSA #19V075000). MY TRANSMISSION STILL IS SHIFTING ERRATICALLY, ESPECIALLY HARD SHIFTING FROM 5TH TO 4TH. DEALER TOLD ME THAT THE SOFTWARE UPDATE FOR THIS RECALL DID NOT WORK AS EXPECTED FOR THE 2013 MODEL F-150 AND FORD HAS NOT ISSUED AN NEW SOFTWARE UPDATE TO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217093May 31, 2019
POWER TRAIN
RELATING TO THE FORD 19S07 RECALL. THE TRUCK WILL SHIFT INTO 1ST GEAR WHILE DRIVING ON THE HIGHWAY CAUSING THE REAR TIRES TO LOCK UP AND A SUDDEN UNEXPECTED RAPID DECELERATION AND TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THE RECALL WAS ANNOUNCED IN FEBRUARY OF 2019 AND IT IS NOW MAY 31ST OF 2019 AND NO REMEDY HAS BEEN PROVIDED FOR THE 3.5L ECOBOOST F150'S. THIS IS A MASSIVE SAFTEY HAZARD THAT COULD CAUSE SEVERE INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217112May 31, 2019
POWER TRAIN
FORD HAS YET TO FIX MY RECALL. I DRIVE 100 MILES EVERYDAY AND HAVE ALMOST HAVE HAD SEVERAL WRECKS DUE TO THE ISSUE. SAFETY RECALL- 19S07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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