Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11223114June 28, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING AND MAKING TURNS OR PULLING INTO A PARKING SPOT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS SPORADIC, BUT WAS BECOMING MORE FREQUENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228244June 28, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) WAS RECEIVED. AFTER NOTIFYING GREEN FORD (3800 W. WENDOVER AVE, GREENSBORO, NC), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223052June 27, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 50 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222802June 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN AT 5 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR AND STALLED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT TURNED OFF THE ENGINE AND RESTARTED THE VEHICLE, THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V750000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO BOSHEARS FORD (LOCATED AT 15081 W MICHIGAN AVE, MARSHALL, MI 49068) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222831June 26, 2019
POWER TRAIN
MY FORD IS EXPERIENCING SYMPTOMS OF THE SUDDEN SHIFTING ISSUES. ITWILL SHIFT INTO 5TH FROM FIRST. IT HAS SHIFTED FROM FIRST TO FIFTH ONCE. IT HAS DONE THE FORMER NUMEROUS TIMES.I HAVE CALLED THE DEALERSHIP AND THEY REFUSED TO LOOK AT IT IF THE CHECK ENGINE LIGHT WAS NOT ON. I AM NOW STUCK WITH A TRUCK THAT HAS A RECALL WITH NO SOLUTION. I AM NOT CURRENTLY DRIVING IT DUE TO THE SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222409June 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL RATTLING NOISE, WHICH WAS A DISTRACTION. THE VEHICLE WAS DRIVEN TO FORD LINCOLN OF FRANKLIN (1129 MURFREESBORO RD, FRANKLIN, TN 37064, (615) 800-6500) WHERE IT WAS DIAGNOSED THAT NEW CAM PHASERS AND A TIMING CHAIN KIT NEEDED TO BE INSTALLED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED TODAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222177June 25, 2019
POWER TRAIN
2013 FORD F150 SUPER. CONSUMER WRITES SEEKING REIMBURSEMENT FOR WORKED PERFORMED ON VEHICLE. AFTER RECALL WAS ISSUED. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222541June 25, 2019
UNKNOWN OR OTHER
I WAS ON MY WAY HOME FROM MT ON THE INTERSTATE AND HEARD A LOUD POP AND THEN SAW A SMALL BLACK PIECE IN THE REAR VIEW MIRROR. I THEN HEARD NOISE FROM THE MOON ROOF, I PULLED OVER AND DISCOVERED THAT THE MOON ROOF EXPLODED , NOTHING HIT IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222548June 25, 2019
ENGINE
THE FORD MOTORCRAFT TIMING CHAIN PART AT4Z-6268A WAS REPLACED ON 12/28/2018 AND FAILED ON JUNE 11,2019. BEING A 3.5L ECOBOOST INTERFERENCE ENGINE, THEIR WAS CONSQUENCIAL DAMAGE TO THE CYLINDER AND VALVES LEAVING THE VEHICLE INOPERABLE. THE VEHICLE WAS AT HOME RESIDENT AND REQUIRED A TOW. THE SAFETY ISSUE IS RELATED TO A PART THAT FAILED, FORTUNATELY WHILE STOPPED, AND NOT IN MOTION. I AM CURRENTLY TRYING TO ADDRESS THE ISSUE WITH FORD, HOWEVER THEY ARE NOT STANDING BEHIND THEIR WRITTEN WARRANTY OR PROVIDING A REMEDY FOR THE PART OR CONSEQUENTIAL DAMAGE RELATED TO THE TIMING CHAIN RESULTING IN THE ABSENCE OF ANY REPAIR INVOICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222235June 24, 2019
POWER TRAIN
AT 60 MPH ON 6/22/2019 THIS VEHICLE DROPPED TO SECOND GEAR CAUSING ME TO LOSE CONTROL. THIS VEHICLE WAS RECALLED (FORD 19S07) AND DEALER REPAIRED ON 3/26/19 PRIOR TO THE ABOVE EVENT. OBVIOUSLY THE RECALL "FIX" DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221977June 23, 2019
POWER TRAIN
DRIVING OFF A FREEWAY OFF RAMP AND TRANSMISSION ABRUPTLY CHANGES TO 1ST GEAR LOCKING UP REAR TIRES UNTIL I CAME TO A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221628June 21, 2019
POWER TRAIN
MY CAR HAS OPEN RECALL SINCE FEB 2019, NO REMEDY STILL TO GET IT FIXED. I CANT DRIVE UNDAFE CAR, FORD NIT WILLING TO BUY IT BACK. IN MARCH I WAS GOING DOWN THE HILL AND CAR WAS IN FRONT IF ME, I ASSUME I WOULD BE ABLE TO STOP IF IT HAD NO ISSUES BUT I THINK THE TRANSMISSION SLIPPED AND IT WENT OUT OF VONTROL FOR A SECOND
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11221680June 21, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING IN FIRST GEAR, THE VEHICLE FAILED TO CHANGE GEARS AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. ON SEVERAL OCCASIONS, THE FAILURE OCCURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEVIN POWELL'S FOOTHILL FORD (LOCATED AT 3220 COOK SCHOOL RD, PILOT MOUNTAIN, NC 27041, (336) 368-2239) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221770June 21, 2019
STEERING
MY POWER STEERING WENT OUT GOING DOWN THE ROAD ALMOST PULLED THE TRUCK OUT OF THE ROAD. ALMOST CAUSED ME TO CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221783June 21, 2019
POWER TRAIN
RECALL 19S07: RECALL DESCRIPTION: ON YOUR VEHICLE, AN INTERMITTENT FAILURE OF THE OUTPUT SPEED SENSOR (OSS) IN THE TRANSMISSION MAY RESULT IN AN UNINTENDED DOWNSHIFT TO FIRST GEAR. RISK TO SAFETY: AN UNINTENDED DOWNSHIFT INTO FIRST GEAR CAN CAUSE AN ABRUPT WHEEL SPEED REDUCTION, WHICH COULD CAUSE THE REAR TIRES TO SLIDE UNTIL THE VEHICLE SPEED SLOWS DOWN. THIS CONDITION COULD RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. REMEDY PROGRAM: FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO REPROGRAM THE POWERTRAIN CONTROL MODULE WITH SOFTWARE THAT WILL PREVENT AN UNINTENDED DOWNSHIFT INTO FIRST GEAR IN THE EVENT OF AN INTERMITTENT OSS FAILURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE (PARTS AND LABOR). F-150 3.5L, 5.0L, AND 6.2L VEHICLES: FORD MOTOR COMPANY IS WORKING AS QUICKLY AS POSSIBLE TO DEVELOP THE SOFTWARE FOR THIS REPAIR. WHEN THE SOFTWARE BECOME AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE (PARTS AND LABOR). THE SOFTWARE IS ANTICIPATED TO BE AVAILABLE BY LATE 2ND QUARTER, 2019. STATUS: 11 - RECALL INCOMPLETE MY VEHICLE SHIFTED INTO 1ST GEAR WHILE TRAVELING 70 MPH AND TOWING A BOAT. THIS NEARLY CAUSED A ACCIDENT WHICH WOULD HAVE RESULTED IN DEADLY CONSEQUENCES. I TOOK IT TO THE FORD DEALERSHIP AND THEY HAVE QUOTED ME $5136.51 TO FIX THE DAMAGES DUE TO FORDS SOFTWARE ISSUE. IT HAS DAMAGED THE TRANSMISSION AND THEY ARE REFUSING TO FIX IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11221414June 20, 2019
POWER TRAIN
UNEXPECTEDLY DOWNSHIFTING INTO FIRST GEAR WHEN AT SPEEDS OF 40 MPH. THEN SUDDEN UPSHIFT TO FOURTH THAN IN LIMB MODE. FOUND ALSO THAT THE TRANSMISSION QUICK CONNECT WAS LEAKING AND LOST ALL TRANSMISSION FLUID AND NO WARNING LIGHTS TO LET ME KNOW THAT ALL THE FLUID WAS MISSING. FORD TOLD ME THAT I REQUIRED A NEW TRANSMISSION BUT IT TOOK THEM A WEEK TO NOTICE THAT TRANSMISSION FLUID WAS MISSING. THEY TOLD ME THAT THEY TIGHTEN UP THE QUICK CONNECT AND THE LEAK MAY STOP. WELL, A DAY LATER STILL HAVE THE PROBLEM OF UPSHIFTING AND DOWNSHIFT AT 3RD TO FOURTH. ALL THE FLUID WAS MISSING AGAIN NO WARNING LIGHTS. I REPLACE LINES AND FUILD AND THE UPSHIFT AND DOWN SHIFT IS GONE BUT NOW HAVE GRINDING OF THE THRID AND FOURTH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221124June 19, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. DARCARS FORD LANHAM (LOCATED AT 9020 LANHAM SEVERN RD, LANHAM, MD 20706, (301) 459-1100) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221281June 19, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) WAS RECEIVED. SANTA MARGARITA FORD (30031 SANTA MARGARITA PKWY, RANCHO SANTA MARGARITA, CA) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE PART FOR THE RECALL WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR THE REPAIR COULD BE GIVEN. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE FAILURES LISTED IN THE RECALL, WHICH INCLUDED UNEXPECTED DOWNSHIFTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221049June 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ON THE FREEWAY IN THE FAST LANE. SUDDENLY THE WRENCH WARNING LIGHT AND CHECK ENGINE LIGHT CAME ON, AND THE CAR EXPERIENCED WHAT APPEARED TO BE A TOTAL LOSS OF ENGINE POWER. I PLACED THE HAZARD LIGHTS ON AND WAS ABLE TO NAVIGATE TO THE SHOULDER, WITH 18 WHEELERS AND OTHER CARS TRYING TO REACT TO MY SUDDEN LOSS OF POWER AND SPEED. AFTER TURNING THE CAR OFF, AND RESTARTING IT, IT APPEARS OK TO PROCEED. THIS SAME INCIDENT HAS HAPPENED NOW 8 TIMES IN THE LAST FEW DAYS. I TOOK THE CAR INTO FORD AND THEY ARE CLAIMING IT'S AN ISSUE WITH THE THROTTLE BODY. I MENTIONED THAT I SEE A THROTTLE BODY RECALL FOR 2015-2016 F-150'S, BUT FORD IS DENYING THE ISSUE, INDICATING THERE IS NO RECALL FOR MY 2013. I FIND MANY COMPLAINTS IDENTICAL TO MINE FOR F-150'S EARLIER THAN 2015. THEY ALSO CLAIM FORD DENIES THE ISSUE AND REFUSES TO FIX THE PROBLEM. MOST ALSO REFERENCE CONCERN FOR A SIGNIFICANT SAFETY ISSUE, FEELING THAT FORD WILL ONLY FIX THIS ONCE PEOPLE DIE. I TOOK MY F-150 TO THE LOCAL FORD DEALER TODAY AND THEY VERIFIED IT WAS THE THROTTLE BODY, AND ARE CHARGING ME $650 TO FIX IT. I HAVE READ FROM OTHERS THAT THE COMPONENT USED TO FIX THE PROBLEM IS THE ORIGINAL FAULTY COMPONENT, SO THERE IS NO REASON TO FEEL THAT THE PROBLEM WILL NOT HAPPEN AGAIN EVENTUALLY. I HAVE EXPERIENCED FOUR TIMES ON THE FREEWAY AT 65MPH, AND SEVERAL TIMES ON CITY STREETS AT 30MPH. I WAS DRIVING STRAIGHT, NOT BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220519June 17, 2019
POWER TRAIN
MY VEHICLE EXPERIENCED A SUDDEN COMPLETE FAILURE OF ONE OF THE TRANSMISSION COOLER LINES JUST BEFORE THE QUICK DISCONNECT. THIS OCCURRED WHILE DRIVING UNDER NORMAL CONDITIONS AND UNDER ACCELERATION. THE FAILURE WAS UNEXPECTED AND ALLOWED A LARGE AMOUNT OF HOT TRANS OIL TO SPRAY ON THE HOT EXHAUST MANIFOLD AND TURBO CHARGER ON THE R SIDE OF THE ENGINE. THE AMOUNT OF WHITE SMOKE WAS ENOUGH TO STOP TRAFFIC BEHIND ME. OIL SPRAY WAS NOTICEABLE ON THE ENTIRETY OF MY TRUCK. PLEASE NOTE THIS IS A MAJOR RISK OF FIRE HAPPENING. THE VOLUME OF HOT TRANS FLUID COMBINED WITH HOT EXHAUST AND THE EVEN HOTTER TURBOS COULD EASILY IGNITE. ONLINE RESEARCH HAS SHOWN ME THAT THIS IS A VERY COMMON FAILURE ON THE F 150 TRUCKS IN THIS MODEL YEAR RANGE. THE FACT THAT THE DEALER HAD ALL LINES IN STOCK TELLS ME THIS IS FAIRLY COMMON. PLEASE NOTE THE ATTACHED PICTURE IS NOT MY ACTUAL FAILED LINE BUT THAT OF AN IDENTICAL FAILURE TO MINE FOUND ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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