Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#11051667December 1, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MCNELLY-WHALEY MOTOR COMPANY (750 DOLLY PARTON PKWY, SEVIERVILLE, TN 37862, (865) 453-2833) FOR A SCHEDULED RECALL REPAIR APPOINTMENT. AFTER WAITING 3.5 HOURS, THE CONTACT WAS INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048872November 28, 2017
STEERING
MY ELECTRONIC STEERING IS OVERLY SENSITIVE AT HIGHWAY SPEEDS AND MAKE CONTROLLING A TRAILER UNDER TOW VERY DIFFICULT. I AM ALSO HAVING ISSUES AFTER TURNING WITH THE STEERING NOT WANTING TO GO STRAIGHT AFTER THE TURN. I HAVE TO FIGHT THE WHEEL TO KEEP THE TRUCK GOING STRAIGHT. THE WHEEL REQUIRES A COUNTER STEER, BUT THERE IS A LARGE AMOUNT OF RESISTANCE TO THAT COUNTER STEER. ONCE STEERING FIGURES OUT I WANT TO GO STRAIGHT THE WHEEL ENDS UP CANTED SLIGHTLY TO THE LEFT OR RIGHT. I WAS ABLE TO DEMONSTRATE THIS WHILE AT THE FORD DEALERSHIP USING A 2017 TEST TRUCK AS WELL. SO IT APPEARS TO BE AN ISSUE THAT CAN EFFECT ANY TRUCK WITH EPAS STEERING. THIS YOUTUBE VIDEO IS NOT MY TRUCK BUT IT SHOWS EXACTLY WHAT I EXPERIENCED IN MY TRUCK AND THE TEST TRUCK. HTTPS://WWW.YOUTUBE.COM/WATCH?V=6I3KRQFLJV8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051056November 28, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 3 MPH, THE BRAKES FAILED WHILE PARKING THE VEHICLE. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL. THE CONTACT REGAINED CONTROL OF THE BRAKES AND THE FAILURE WAS EXPERIENCED INTERMITTENTLY WHEN THE CONTACT USED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A FORD DEALER. THE VEHICLE WAS REPAIRED AND DIAGNOSED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER RECALL AND THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048533November 26, 2017
VEHICLE SPEED CONTROL
WHILE DRIVING MY 2015 FORD F-150 PICKUP TRUCK AT DIFFERENT SPEEDS OF 5 TO 70 MPH THE VEHICLES THROTTLE BECOMES INOPERABLE. WHEN THIS OCCURS THE ENGINE CONTINUES TO RUN AT A LOW IDLE HOWEVER IT IS A VERY ROUGH IDLE AS IF THE ENGINE HAS A SEVERE IGNITION MISFIRE CONDITION. FURTHERMORE, THE DASH STARTS TO CYCLE THROUGH MULTIPLE FAULT/TROUBLE DISPLAYS. THESE INCLUDE "HILL DESCENT CONTROL FAULT", "SERVICE ADVANCE TRACK", "SEE MANUAL (W/ WRENCH SYMBOL)"; ALSO THE AIRBAG LIGHT IS ILLUMINATED. WHEN THIS OCCURS I HAVE TO COAST TO THE SIDE OF THE FREEWAY OR BUSY CITY STREET BRINGING THE VEHICLE TO A STOP. ONCE STOPPED, WITH EMERGENCY FLASHERS ON, I HAVE TO TURN THE IGNITION OFF AND RESTART THE VEHICLE. IN SOME INSTANCES I'VE HAD TO RESTART THE VEHICLE MORE THAN ONCE TO SUCCESSFULLY ACHIEVE A SMOOTH RUNNING ENGINE. I MUST THEN PRESS THE "OK" BUTTON ON THE STEERING WHEEL TO STOP THE DASH FROM DISPLAYING THE FAULT/TROUBLE MESSAGES. I CAN THEN DRIVE ON WITH AN OPERABLE THROTTLE AND PROPERLY RUNNING ENGINE. THIS CONDITION HAS HAPPENED MULTIPLE TIMES AT VARIOUS SPEEDS WITHOUT WARNING AND PRESENTS A POTENTIALLY DANGEROUS DRIVING CONDITION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048373November 25, 2017
STRUCTURE:BODY
DRIVER SIDE DOOR FAILS TO REMAIN LATCHED AFTER CLOSURE. AFTER CLOSING THE DOOR (AND THE VEHICLE REGISTERING THE DOOR AS CLOSED), I BEGAN DRIVING AND LEANED AGAINST THE DOOR. A SHORT DISTANCE LATER, THE DOOR UNLATCHED ITSELF AND OPENED. I HAD TO PULL OVER AND OPEN/SHUT THE DOOR SEVERAL TIMES (AND LOCK/UNLOCK THE LOCKS) TO GET IT TO LATCH PROPERLY. FORD HAS ISSUED THEIR OWN NOTICE OFFERING A VOLUNTARY DOOR LATCH INSPECTION AND REPLACEMENT; HOWEVER DUE TO THE POTENTIAL DANGER THE SELF-OPENING DOOR PLACED ME IN- THIS SHOULD BE A MANDATORY RECALL FOR ALL FORDS WITH THIS TYPE OF LATCHING MECHANISM ON THEIR DOORS. I WAS ON A ROAD WITH A 30 MPH SPEED LIMIT WHEN THIS INCIDENT OCCURRED AND WAS BUCKED-UP (LUCKILY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048245November 24, 2017
STRUCTURE:BODY
DOORS WILL NOT LATCH WHEN TEMPERATURE GOES BELOW 25 I HAVE BEEN TRYING TO GET THIS ISSUE RESOLVED SINCE FEBRUARY 2016 I HAVE RECEIVED A RECALL BUT DEALERSHIP SAYS THAT THE PARTS ARE NOT AVAILABLE THE PROBLEM HAS GONE ON WAY TOO LONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047175November 18, 2017
SERVICE BRAKES, POWER TRAIN
DURING THE "VERY RANDOM" PROCESS OF SHIFTING THE AUTOMATIC TRANSMISSION, FROM ANY GEAR TO ANY GEAR, THE GEAR DOES NOT ENGAGE AND APPEARS TO BE IN NEUTRAL THEN THE ENGINE REVS TO THE HIGHEST RPM UNTIL I PRESS THE BRAKE AND PUT INTO GEAR A SECOND TIME. THIS HAPPENS BOTH WHILE THE TRUCK IS IN MOTION AND WHEN AT A STOP SHIFTING FROM REVERSE TO DRIVE. THIS HAS HAPPENED AT LEAST 20 TIMES SINCE I HAVE OWNED THE TRUCK. WHEN THIS OCCURS IT IS UNPREDICTABLE. IT HAPPENS BOTH WHEN I AM HAULING A TRAILER AND WHEN I AM NOT. I HAUL A SMALL TWO HORSE TRAILER WEEKLY AND THIS HAPPENED TO ME WHILE DRIVING DOWN A STEEP HILL AND I DOWNSHIFTED. THE TRUCK DID NOT FEEL LIKE IT WAS UNDER MY CONTROL. I PANIC EVER TIME THIS HAS HAPPENED AND THE DEALERSHIP DOES NOT SEEM TO HAVE A FIX FOR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046629November 16, 2017
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOORS INDEPENDENTLY OPENED. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY IN THE WINTER MONTHS. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TOWED TO F. X. CAPRARA FORD (84 CAPRARA DR, PULASKI, NY 13142) WHERE IT WAS DIAGNOSED THAT THE LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/ LOCKS/LINKAGES), BUT FAILED TO COMPLETELY REMEDY THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 827.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045974November 14, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING WHILE DRIVING 50 MPH OR IN REVERSE. ALSO, THE TRANSMISSION JERKED IN AND OUT OF GEAR WITHOUT WARNING. THE DEALER WAS NOTIFIED MORE THAN ONCE AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER ISSUED FIVE TECHNICAL SERVICE BULLETINS FOR THE POWER TRAIN. THE DEALER (WINNER FORD, 250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034, (856) 428-4000) INDICATED THAT THEY WERE UNABLE TO DETERMINE A REMEDY PERTAINING TO THAT INFORMATION. IN ADDITION, THE CONTACT HAD A WARRANTY AND THE DEALER STATED THAT THE VEHICLE WAS 14 DAYS OUTSIDE OF THE WINDOW TO RECEIVE WARRANTY SERVICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046128November 14, 2017
UNKNOWN OR OTHER
IGNITION CYLINDER /KEY LOCKOUT/ OCCURANCES 3 TIMES IN TWO YEARS WHEN TRYING TO START VEHICLE OF TRYING TO REMOVE KEY FROM IGNITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045591November 13, 2017
SEATS
DRIVER SIDE FRONT SEAT FEELS AS IF IT MOVES FROM SIDE TO SIDE AS THE VEHICLE CORNERS. IT FEELS AS IF A PART IS LOOSE IN THE HORIZONTAL PORTION OF THE SEAT. THIS STARTED OCCURRING A FEW MONTHS AFTER PURCHASE (DEC. 2015).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044984November 9, 2017
VEHICLE SPEED CONTROL
WHILE ACCELERATING ONTO THE FREEWAY FROM THE ON-RAMP, ALL THROTTLE CONTROL WENT AWAY AND THE TRUCK STARTED DECELERATING ALONG WITH WARNING LAMPS TURNING ON THE DRIVER DISPLAY PANEL. STEEP HILL DESCENT FAULT, SENSORTRAC FAULT. HAD TO PULL COAST OVER TO THE SHOULDER UNDER ROUGH IDLE AND TURN OFF THE VEHICLE IGNITION. AFTER CYCLING THE IGNITION, THE THROTTLE CONTROL CAME BACK. THIS HAS HAPPENED AT LEAST 5 TIMES NOW DURING THE LAST WEEK OR SO. AFTER A GOOGLE SEARCH ONLINE, I HAVE FOUND THAT THIS SEEMS TO BE A VERY COMMON OCCURANCE WITH FORD F-150'S AND SEEMS TO BE RELATED TO THE ELECTRONIC THROTTLE BODY CONTROLLER. FORD HAS TSB 16-0139 DOCUMENTING THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044608November 8, 2017
VEHICLE SPEED CONTROL:CRUISE CONTROL
LETTER FROM CONGRESSMAN BILIRAKIS ON BEHALF OF CONSTITUENT RE 2015 FORD F-150 SAFETY CONCERNS WHEN THE CRUISE CONTROL IS APPLIED HIS CAR WOULD SLOW DOWN INSTANTLY AS IF THE BREAKS WERE APPLIED. *LD UPDATED 11/08/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044493November 8, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 75 MPH, THE VEHICLE STARTED SHAKING AND THE SPEED REDUCED TO 60 MPH. THE CONTACT STATED THAT IT FELT AS IF THE BRAKES WERE BEING APPLIED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT PULLED THE VEHICLE OVER AND LOOKED UNDER THE HOOD, BUT NO ISSUES WERE FOUND. THE VEHICLE WAS ABLE TO RESTART AND OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE THE CRUISE CONTROL WAS ENGAGED. THE VEHICLE WAS TAKEN TO FORD OF PORT RICHEY (10715 US-19, PORT RICHEY, FL 34668 (727) 478-0975), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER AND A CONGRESS MEMBER FOR THE STATE OF FLORIDA WERE NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043010November 3, 2017
FUEL/PROPULSION SYSTEM
I PURCHASED A FORD F 150 WITH 11 MILES ON IT IN NOVEMBER 2015. IT NOW HAS 14,000 MILES ON IT. IT HAS BROKEN DOWN THREE TIMES FOR THE SAME ISSUE. IT NOW HAS IT'S FORTH (4) THROTTLE BODY IN IT. THIS IS A SAFETY ISSUE. THE VEHICLE GOES INTO A CRAWL MODE. IT HAS OCCURRED WHILE DRIVING ON HIGHWAYS. FORD NEEDS TO REPLACE THIS VEHICLE. IT'S A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039991October 26, 2017
SERVICE BRAKES
ON SUNDAY, OCTOBER 22, 2017, AFTER A NIGHT OF CAMPING WITH MY FAMILY, WE LOADED UP OUR CAMPING GEAR AND LEFT THE CAMPGROUNDS. WHILE DRIVING ON THE WINDING ROADS IN THE TEXAS HILL COUNTRY A FEW MILES FROM OUR CAMPSITE MY TRUCK DISPLAYED THE WARRING THAT MY BRAKE FLUID LEVEL WAS LOW. I ATTEMPTED TO PULL OVER AND CHECK MY BRAKE FLUID LEVEL HOWEVER MY BRAKES WERE GONE AND MY PEDAL SANK TO THE FLOOR. MY BRAKES SYSTEM EXPERIENCED A TOTAL FAILURE AND I HAD TO TAKE MY FOOT OFF THE ACCELERATOR PEDAL AND ROLL TO A STOP. AFTER I STOPPED I CHECKED MY BRAKE FLUID RESERVOIR AND IT WAS COMPLETELY EMPTY. THERE WAS NO BRAKE FLUID LEAKING FROM THE TRUCK AND I HAVE DIAGNOSED THE ISSUE TO BE RELATED TO A FAILURE WITH THE MASTER CYLINDER. I CONTACTED A LOCAL FORD DEALERSHIP TO REPORT THE PROBLEM AND I WAS TOLD THAT SINCE THERE WAS NO ACTIVE RECALL FOR THE ISSUE THAT I WOULD NEED TO CONTACT THE FORD CUSTOMER RELATIONSHIP CENTER IF I WANTED TO SEEK ASSISTANCE WITH THE REPAIR. I CONTACTED THE CUSTOMER RELATIONSHIP CENTER AND REPORTED THE ISSUE AND A CASE WAS OPENED FOR REVIEW; 2 DAYS LATER I RECEIVED AN AUTO-GENERATED EMAIL DENYING MY REQUEST FOR ASSISTANCE SINCE I HAD EXCEEDED BY 3-YEAR 36,000 MILE WARRANTY EVEN THOUGH THIS WAS A KNOWN ISSUE BY FORD. IT SEEMS TO ME THAT NOT ENOUGH INJURIES OR FATALITIES RELATED TO THIS ISSUE HAVE ARISEN AND FORD IS NOT CURRENTLY COMMITTED TO FIXING THE ISSUE. ON THE ROADS, MY FAMILY AND I WERE ON WITH THE TIGHT TURNS AND NARROW LANES THIS WAS AN EXTREMELY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040003October 26, 2017
UNKNOWN OR OTHER
BACK UP CAMERA TURNS OFF WHILE F150 IS STILL MOVING BACKWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039838October 25, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A 2015 F150 KING RANCH WITH THE 3.5L ECOBOOST. IT HAS 41,000 MILES AND NEVER HAD AN ISSUE UNTIL YESTERDAY MORNING AND TODAY AROUND LUNCH. THIS WAS FROM YESTERDAY 10/23/17: HILL DESCENT CONTROL FAULT SERVICE ADVANCETRAC HILL START ASSIST NOT AVAILABLE I WAS PULLING OUT ONTO A HIGHWAY AND THE TRUCK BEGAN SHAKING VIOLENTLY, MOVING VERY SLOW WITH NO ACCELERATION, POWER STEERING WAS LOST, AND THE DASHBOARD WAS SHOWING ALL THE ABOVE ERRORS. LUCKILY THERE WERE NO VEHICLES COMING WHEN I ENTERED THE HIGHWAY AND THERE WAS A PLACE TO SAFELY PULL OFF THE HIGHWAY. THE TRUCK CONTINUES TO IDLE ROUGH AND SHAKE VIOLENTLY. AND TODAY 10/24/17: I WAS DRIVING DOWN THE INTERSTATE AT 70 MPH WHEN THE TRUCK DID THE SAME THING AS YESTERDAY MORNING. I WAS ABLE TO PULL OFF THE SIDE OF THE HIGHWAY AND SHUT OFF THE MOTOR. ONCE I RESTARTED THE ENGINE, I WAS ABLE TO GET IT TO THE LOCAL FORD DEALERSHIP. THEY SAY THEY HAVE NO IDEA WHY IT WOULD BE DOING THIS AND HAVE NOT HEARD ANYTHING FROM FORD OR SEEN THIS IN OTHER F150'S THEY HAVE SERVICED. UPDATE: THE DEALERSHIP CLAIMS THE FIX IS IN A FAULTY ELECTRONIC THROTTLE BODY AND THEY REPLACED IT AT A WHOPPING PRICE OF $770. A SIMPLE GOOGLE SEARCH SHOWS FORD HAS ISSUES WITH ETB'S ACROSS VEHICLES OF ALL CLASSES AND KNOWS ABOUT IT. IN FACT, SOME CONSUMERS SEEM TO BE INVOLVED IN LAWSUITS AGAINST FORD BECAUSE OF THEIR UNWILLINGNESS TO ISSUE A RECALL BEFORE SOMEONE IS FATALLY INJURED. THESE WERE SCARY, SCARY SITUATIONS WITH MY VEHICLE AND THANK GOD MY WIFE AND KIDS WERE NOT WITH ME. THERE IS OBVIOUSLY AN ISSUE AND FORD NEEDS TO CORRECT IT AT THEIR EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039219October 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
ON OCT 23, 2017 MY 2015 FORD F150 STEERING LOCKED WHILE DRIVING ON CALIFORNIA HIGHWAY 273. STOPPED TRUCK AND HAD TO FORCE STEERING WHEEL HARD TO THE RIGHT TO GET STEERING TO BREAK LOOSE. ALSO, ALL ELECTRIC DEVICES ON STEERING WHEEL FAILED TO OPERATE. DISPLAY ON DASH FLASHED MANY DIFFERENT SYSTEM FAILURES. UNABLE TO TURN OFF KEY UNTIL STEERING WHEEL BROKE LOOSE. ON THE MORNING OF OCT 24, 2017 ALL WORKED OKAY BUT TOOK TRUCK TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034172October 17, 2017
STRUCTURE:BODY
WHEN THE TEMPERATURE GETS BELOW FREEZING, THE DOOR LOCKS WILL NOT OPERATE WITH THE KEY FOB OR THE KEYPAD. UNTIL THE TEMPERATURE GETS ABOVE FREEZING, YOU CAN'T GET INTO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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