Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11242696August 8, 2019
UNKNOWN OR OTHER
I HAVE A 2013 FORD F-150 SUPER WHITE HAS 160,405. THE TIMING CHAIN NEEDS TO BE REPLACE I HAVE SEEN PLENTY OF COMMENTS ONLINE ABOUT PEOPLE TIMING CHAIN GOING OUT IS THERE A RECALL ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242715August 8, 2019
STEERING
WHILE DRIVING MY VEHICLE ON A CITY STREET (SPEED LIMIT 45MPH), AND WHILE IN A TURN, MY POWER STEERING ABRUPTLY FAILED CAUSING ME TO ALMOST CRASH. I WAS ABLE TO RECOVER AND CONTINUE STEERING USING MY BODY WEIGHT TO ASSIST IN STEERING WHICH WAS VERY DIFFICULT. THE POWER STEERING WOULD THEN BEGIN TO WORK AGAIN, HOWEVER IT WOULD CONTINUE TO FAIL INTERMITTENTLY, SUDDENLY, AND WITHOUT WARNING. I WAS ABLE TO GET AN APPOINTMENT AT MY LOCAL FORD DEALERSHIP WHERE THEY INFORMED ME THAT MY POWER STEERING UNIT ITSELF WAS FINE, HOWEVER IT HAD A FAULTY SENSOR THAT WAS CAUSING THE UNIT TO INTERMITTENTLY FAIL. I WAS TOLD THAT THE SENSOR WAS UNREACHABLE AND THAT THEY WERE UNABLE TO REPLACE IT, SO I WOULD HAVE TO PURCHASE AND HAVE THEM INSTALL A BRAND NEW POWER STEERING UNIT. THIS COST ME AROUND $2000 TO REPLACE A POWER STEERING UNIT THAT WAS DESIGNED WITH AN IRREPLACEABLE SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242207August 7, 2019
VISIBILITY/WIPER
2013 F150 FX4 REAR WINDOW SHATTERS FOR NO REASON ,THIS HAS HAPPENED 2 TIMES ,FIRST TIME I TURNED ON THE REAR DEFOGGER AND 2 MINS. LATER IT SHATTERED ,THIS TIME MILD SUMMER DAY IN THE NORTHEST SITTING IN MY DRIVEWAY WITH THE TRUCK OFF AND IT SHATTERED AGAIN , ,THAT'S NOT RIGHT !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241969August 6, 2019
STEERING
WAS DRIVING AND THE POWER STEERING LOCKED UP RECEIVED A POWER STEERING ASSIST FAULT CODE , SERVICE ADVANCE TRAC CODE, & DOWNHILL CODE. THE TRUCK WOULD NOT TURN LEFT OR RIGHT VERY DANGEROUS. WHEN THE TOW TRUCK DRIVER PICKED UP MY TRUCK HE STATED I WAS THE 4TH FORD HE'S TOWED WITH THESE SAME ISSUE. LOOKED ONLINE AND SAW MULTIPLE PAGES IN REGARDS TO THE SAME ISSUES. VEHICLE IS CURRENTLY AT THE MECHANICS AND FORD ISSUED A RECALL FOR OTHER VEHICLES FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240343July 29, 2019
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE BRAKES MADE A GRINDING SOUND, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND REQUIRED EXCESSIVE FORCE, AND THE VEHICLE TOOK LONGER TO STOP. IN ADDITION, THE REMOTE START AND AIR CONDITIONING DID NOT FUNCTION PROPERLY, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE BRAKES WERE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240385July 29, 2019
ENGINE
WHILE DRIVING WITH NO WARNING THE TRUCK STARTED TO OVER HEAT, THE BATTERY DIED, AND I LOST STEERING DUE TO THE FAULTY WATER PUMP BREAKING AND THE SERPENTINE BELT COMING OFF WHILE IN RUSH HOUR TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235340July 28, 2019
FUEL/PROPULSION SYSTEM
JUST OUTSIDE OF 60.000 MI WARRANTY TRUCK THREW A CODE P2112. PAYING FOR IT OUT OF POCKET I BOUGHT NEW TAC UNIT AND INSTALLED AND CLEARED CODE TRUCK RAN FINE UP TILL 144.OOO MI .THEN BEGAN CLATTERING UPON 1ST START UP AFTER SITTING SEVERAL HOURS .THEY SAID THAT IT NEEDED NEW TIMING SET AND TENSIONER. I BOUGHT AND INSTALLED AND REPLACED ALL TIMING COMPONANTS. TRUCK ALSO BEGAN SHOWING CODES P2112 AGAIN AND WILL ONLY CUT OUT WHILE VEHICLE IS IN MOTION AND UNDER A LOAD ..CYLCLE KEY AND WILL START AND DRIVE A BLOCK AND REPEAT ONLY THIS TIME IT THROWS THE P2112 CODE AND AS LONG AS THE CHECK ENGINE LIGHT IS ON THE TRUCK WONT STALL AS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234787July 25, 2019
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE, BRAKES HYDRUALIC) REGARDING THE MASTER CYLINDER AND BRAKE BOOSTER. A COMPUTER UPDATE WAS ALSO PERFORMED ON THE VEHICLE AFTER AN INDICATOR CONCERNING THE TRANSMISSION AND TWO OTHER UNKNOWN INDICATORS FLASHED. AFTER THE REPAIRS, THE DOWN HILL DESCENT AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED PARKWAY FORD (2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (877) 836-4271) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234816July 25, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS STIFF AND IT WAS DIFFICULT TO STOP THE VEHICLE. ALSO, THE SERVICE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM TO TAKE THE VEHICLE TO A DEALER. THE CONTACT CALLED FRANKLIN FORD (175 EAST CENTRAL STREET, FRANKLIN, MA 02038, (508) 570-4022) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO NOTIFY THE MANUFACTURER. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234635July 24, 2019
POWER TRAIN, STEERING, UNKNOWN OR OTHER
SERIOUS VIBRATION AT OR AROUND 45 TO 70MPH . STEERING WHEEL VIBRATION , FRONT END VIBRATION . USUALLY AROUND THE TIME THE TRANSMISSION TEMP HITS THE NORMAL TEMP TRUCK STARTS VIBRATING . USUALLY STARTS AT 40MPH AND GETS WORST WITH HIGHER MPH . BOUGHT THE TRUCK BACK IN NOV OF 2018 ALL WAS FINE TILL ABOUT 2 MONTHS AGO WHEN THE VIBRATION STARTED . NOT VERY HAPPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234033July 23, 2019
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I WAS DRIVING AND MADE A RIGHT TURN AND THE POWER STEERING GAVE OUT FOR A FEW SECONDS. THEN ONCE I STRAIGHTENED BACK OUT I COULD NOT REPRODUCE THE PROBLEM. THIS HAS HAPPENED SEVERAL TIMES BUT CAN HAPPEN WHEN TURNING EITHER WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233050July 18, 2019
FUEL/PROPULSION SYSTEM
WHILE TRAVELING ON I70 IN COLORADO AND TOWING A TRAVEL TRAILER THE VEHICLE LOST ALL POWER. THE CAUSE OF THE PROBLEM WAS A THROTTLE BODY. I HAVE LEARNED THIS PROBLEM IS FAIRLY COMMON WITH THE ECOBOOST ENGINE AND HAS NOT BEEN COMPLETELY RESOLVED LEAVING THOSE DRIVING THESE VEHICLES IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232848July 17, 2019
SERVICE BRAKES
BRAKE MASTER CYLINDER FAILURE. THE MASTER CYLINDER HAS DEVELOPED A LEAK THAT CAUSED BRAKE FLUID TO DRAIN INTO THE BRAKE BOOSTER, THEN CAUSING THE ENGINE TO SUCK BRAKE FLUID INTO THE MOTOR. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. THIS COULD OF POTENTIALLY CAUSED AN ACCIDENT, OR EVEN A DEATH IF THE PROBLEM WAS NOT NOTICED SOONER. THE VEHICLE ALMOST LOST ALL BRAKING FORCE WHICH COULD OF KILLED SOMEONE. FORD IS DENYING TO FIX THE RECALL #16S24 FOR THE VEHICLE BECAUSE IT WAS NOT MANUFACTURED DURING THE YEARS OF THE RECALL. PROBLEM IS THE ISSUE THE VEHICLE HAS IS THE EXACT SAME ISSUE TAKEN CARE OF IN THE MENTIONED RECALL, FOR THE EXACT SAME MAKE AND MODEL TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232268July 16, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED TO 20 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILED RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO SERRAMONTE FORD (LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014, (855) 314-5418). THE CONTACT PRESENTED THE RECALL NOTIFICATION TO THE DEALER AND WAS INFORMED THAT THE TECHNICIAN WAS NOT AVAILABLE AND WOULD RETURN IN SIX MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232607July 16, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS DRIVING ON A HIGHWAY AT 55 MILES/H PULLING A TRAILER WITH A LIGHT LOAD. THE TRUCK SUDDENLY WENT FROM NORMAL ENGINE SOUND TO A LOUDER AND LOUDER SOUND AND IT SLOWED DOWN AS IF I WAS BEEN DRAGGED BACKWARD. THE ENGINE SOUND FELT LIKE THE TRUCK HAD DOWN SHIFTED FROM A HIGHER TO A LOWER GEAR AND WAS BRAKING ON ITS OWN WHILE I WAS TRYING TO COMPENSATE BY GIVING MORE GAS SO THAT I COULD PULLOVER SAFELY. WITHIN A MINUTE THE TRUCK STOPPED STILL, THERE WAS SMOKE AND FIRE THAT SPREAD RAPIDLY THROUGH THE CABINE AND ENGINE. WE NEARLY ESCAPED. I WAS UNABLE TO COMPLETELY CLEAR THE TRAILER OFF THE ROAD AS THE TRUCK HAD COMPLETELY STOPPED. THE TRUCK BURNED COMPLETELY. BEFORE REPORTING THIS INCIDENT I CALLED FORD, PROVIDED MY VIN NUMBER AND ASKED WHETHER THERE HAD BEEN ANY RECENT RECALLS ON MY F150. FORD CONFIRMED THAT A RECALL (# 19S07) THAT IMPACTED MY VIN WAS ISSUED IN FEB, 2019. HOWEVER, I DO NOT REMEMBER RECEIVING ANY NOTIFICATION FROM MY FORD DEALERSHIP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11232195July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING TOWED BY HIS MOTORHOME AT 60 MPH, HE NOTICED SMOKE WAS COMING FROM UNDERNEATH THE HOOD OF THE TRUCK AND QUICKLY COASTED OVER TO THE EDGE OF THE INTERSTATE. THE CONTACT NOTICED THE GEAR SHIFTER SHIFTED INTO LOW GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO O'MEARA FORD DEALER, (LOCATED AT 400 W 104TH AVE, NORTHGLENN, CO 80234, (303) 254-5260) AND WAS LEFT AT THE DEALER. THE CONTACT LATER RECEIVED A CALL FROM THE DEALER AND WAS INFORMED THAT HE WAS AT FAULT FOR THE FAILURE. THE CONTACT STATED THAT HE WAS NOT AWARE IF THE DEALER COMPLETED A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 21905875-K3Z9M5. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11232244July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SHIFTED ON ITS OWN AND THE VEHICLE JERKED SUDDENLY WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN TWO SEPARATE RECALLS AND SERVICED AT TWO DIFFERENT FORD DEALERS. THE FIRST DEALER (GUS JOHNSON FORD, 8300 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 924-1000) REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 19S070000 (POWER TRAIN). THE CONTACT WAS ASSURED THAT THE VEHICLE WAS REMEDIED. WEEKS LATER, THE CONTACT RECEIVED ANOTHER RECALL NOTICE, WHICH INDICATED THAT A RECALL REPAIR SHOULD NEVER HAVE BEEN PERFORMED AND THAT ANOTHER RECALL REMEDY NEEDED TO BE PERFORMED. THE CONTACT TOOK THE VEHICLE TO WENDLE FORD (9000 N DIVISION ST, SPOKANE, WA 99218, 509-484-4800) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19S190000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE ORIGINAL RECALL WOULD BE REMEDIED AND THE VEHICLE WOULD RETURN BACK TO ITS ORIGINAL STATE. THE CONTACT EXPERIENCED FAILURES WITH THE VEHICLE AFTER THE RECALL REPAIRS. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE CONTACT ATTEMPTED TO INFORM THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231886July 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). WHILE DRIVING 55 MPH, THE VEHICLE UNEXPECTEDLY DOWNSHIFTED AND LOST SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED WITH THE CRUISE CONTROL ENGAGED, ESPECIALLY TRAVELING DOWN HILL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231873July 15, 2019
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPAIRED. THE CONTACT CALLED MIKE PATTON FORD LINCOLN (1402 LAFAYETTE PKWY, LAGRANGE, GA 30241, (844) 202-5803) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231972July 15, 2019
ENGINE
AS PART OF SAFETY RECALL NOTICE 19S07, I SCHEDULED MY LOCAL FORD DEALER (KOON'S/ANNAPOLIS, MD) FOR SERVICE ON THIS RECALL. I SCHEDULED MY 100,000 SERVICE APPOINTMENT TO GO WITH IT. CURIOUSLY, ABOUT AN HOUR AFTER MAKING THE APPOINTMENT, A REPRESENTATIVE FROM THE DEALER'S SERVICE DEPARTMENT CALLED TO SAY WHILE THEY COULD TAKE THE APPOINTMENT THAT I WAS PAYING FOR OUT OF MY POCKET WITHOUT ISSUE, THE RECALL REPAIR THAT FMC IS PAYING FOR WAS NOT AVAILABLE TO ME UNTIL ... OCT. 1, 2019 AT THE EARLIEST. WHY IS IT THAT A REPAIR/SERVICE THAT I'M PAYING FOR IS AVAILABLE TO ME IMMEDIATELY, BUT A REPAIR THAT FMC IS PAYING FOR -- THAT REQUIRED A "DON'T DELAY / SCHEDULE TODAY" LETTER FROM FORD TO ALERT ME ABOUT THIS DANGEROUS SITUATION ISN'T AVAILABLE UNTIL OCT. 1?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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