Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11455213March 4, 2022
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2021 Ford F-150. The contact stated that while driving at 40 MPH at night, the instrument panel light turned off intermittently. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown software needed to be updated; however, the dealer informed the contact that the manufacturer advised that the remedy for repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453003February 19, 2022
ELECTRICAL SYSTEM
The F150 7pin flat The brake pin does not operate properly, fails to get signal from brake pedal. While pulling 6000lb trailer the trailer brakes failed to operate. I currently have a dealer app. On Feb 23 for a safety recall on this truck. They told me they would look at 7 pin at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452820February 18, 2022
POWER TRAIN, STRUCTURE
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452152February 15, 2022
SERVICE BRAKES
My emergency brake engages in its own. It has done it more than 20times since I have owned the vehicle. The first time it happened was about a month after purchasing. The last time it engaged I was pulling into a parking spot a couple weeks ago. Sometimes it come on when parked and other times The brake light on the dash will flash at me if I am in motion as it engages. When I disengage the brake I can hear the noice as it retracts. I assume typically there is a safety if it engages at high speeds but If this can have a glitch it makes me nervous if it would engage at highway speed and cause an accident. I have small children that ride with me and makes me nervous. I have brought it to the attention of the dealership I bought the vehicle from and they could not find anything wrong. I plan on taking it to a Ford dealership closer to my home as I drove a distance to purchase my vehicle. I believe this to be a huge risk if it would lock up while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451956February 14, 2022
ENGINE
Complete engine failure at 2,300 miles. The engine is a 2.7 V6 which has recently been documented as having potential engine problems per Motor Trend. The truck just stopped running with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451519February 11, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 45 MPH at night, the low-beam headlights were very dim. The contact stated no warning light was illuminated. The contact took the vehicle back to his residence and noticed that both headlights were completely fogged over. The contact drove the vehicle to a local dealer, where it was diagnosed and the contact was informed that the fogging was normal. The vehicle was not repaired. The manufacturer had been informed of the failure and the contact was informed that the headlamp fogging was normal. The failure mileage was approximately 597.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451359February 10, 2022
ENGINE, POWER TRAIN
The contact owns a 2021 Ford-150. The contact stated while driving 65 MPH, the under-body panel, power train malfunction, and engine malfunction warning lights illuminated. The contact then heard a scraping sound coming from underneath the vehicle. The contact was able to safely exit the highway. The vehicle was driven back to the residence with no further issues. On another occasion, while stopped in a parking lot, the check engine and power train warning lights illuminated. The contact’s daughter exited the vehicle and the vehicle lost motive power. The vehicle was restarted and driven back to the residence. The vehicle was then taken to the local dealer to be diagnosed. A multipoint inspection was performed and the contact was informed that the waste gate actuator needed to be replaced. The manufacturer was informed of the failure. The contact requested a buy back which was declined. The approximate failure mileage was 3,032.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450557February 5, 2022
POWER TRAIN
They have had this recall since Dec 16th and I have taken the truck and called the dealer several times and they said that Ford has not remedied this recall yet. It is a huge issue and they aren't doing anything about it, several online forms have cited this exact problem with their truck yet Ford is not fixing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450566February 5, 2022
SERVICE BRAKES
Brakes failed to stop vehicle when entering my garage. Vehicles brake pedal went all the way to the floor board while truck continued to roll crashing into garage wall damaging personal items stored in garage as well as drywall, studs, and hair-line vertical cracks in exterior brick veneer. I have security video of the complete incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11450382February 4, 2022
UNKNOWN OR OTHER, SERVICE BRAKES
My trucks integrated brake controller will not consistently control the electric trailer brakes. I plug in the trailer and get confirmation that it is controlling the brakes by manually testing them while rolling and at some point during the trip it stops controlling them without warning. I have tried all methods to be sure the 7 pin connection is seated properly and I am sure it is. I have a 7 pin tester and when I check the electric output at the plug it lights up the circuit (BK) for the brakes. When traveling and I realize I no longer can control the trailer brakes, I pull over and unplug the trailer, plug in the tester and when squeezing the brake controller it will not light up the circuit marked (BK). If I leave it disconnected and shutoff the truck for 15+ minutes and reconnect, it works again only to stop again at some unknown point. There is obviously a seriously dangerous issue here. I have taken it to the Ford dealer and they can't find anything wrong. When it resets you can't duplicate it until you tow for an undermined distance for it to fail again. I have searched the internet and found many people with the same issue and no one has been able to get it solved by all manner of efforts including many efforts at Ford dealers and electrical shops. This form asks for the date it occurred. It started as soon as I took delivery with 5 miles and is ongoing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449705February 1, 2022
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Ford F-150 Hybrid. The contact stated that while driving the vehicle, several safety features would not operate as intended. While driving in reverse, the rear cross-traffic alert would sometimes malfunction and not alert the driver that a vehicle or an object or pedestrian was near the rear of the vehicle. Occasionally, the message "inoperable" was displayed. Also, the forward-collision warning system would not activate when driving too close to a nearby vehicle or object. In addition, while driving, the adaptive cruise control was activated and the vehicle ahead reduced speed however, the adaptive cruise control deactivated instead of reducing speed causing the driver to press the brake pedal to avoid a collision. The vehicle was returned to the dealer who attempted to perform the software updates however, the updates failed to fix the vehicle. The manufacturer was notified of the failure. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449703February 1, 2022
POWER TRAIN, STRUCTURE
The contact owns a 2021 Ford F-150. The contact received an email notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms part not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449636January 31, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
1) Pre-collision assist not available---- when starting after vehicle has been sitting off for one hour. Service AvanceTrac----when starting after vehicle has been sitting off for one hour. Hill start assist not available-----when starting after vehicle has been sitting off for one hour. Check brake system-------when starting after vehicle has been sitting off for one hour. All these warnings appear when starting the engine after vehicle has been sitting off for one hour. Yes, it is available. 2) I don't know if I restart the vehicle and warnings do not reappear if the components at fault still work. 3) Don't think it was reproduced. Showed dealer photos of warnings displayed on my dash. Dealer said no fix currently available. 4) No 5) All these warnings appear on the dash when starting the engine after vehicle has been sitting off for one hour. First appeared after starting on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449132January 27, 2022
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK In freezing temperatures, the door locking mechanism can become inoperable (the door will not unlock and you cannot enter or exit the vehicle using that door). The door fails to unlock using manual key, auto unlock with keyfob in hand, pressing the button on the handle or entering the security code. Sometimes after a few attempts, you will be able to open the door despite the lock pin at the top of the down frame is still down. However, once in the vehicle, you will not be able to get back out until the vehicle is warm. This is a risk in case of accident or fire. The issue is currently being diagnosed by dealership. No other warnings. Only happens in freezing temperatures (in my case temps in the mid-teens and below).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448956January 26, 2022
SERVICE BRAKES
The contact owns a 2021 Ford F-150. The contact stated while driving 36 MPH and approaching an intersection, the brake pedal was depressed and went to the floorboard. The vehicle continued through the intersection. The anti-lock brakes warning light then illuminated. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448672January 24, 2022
Chest Clip, Buckle, Harness
The strap is fraying significantly for the main buckle. This part is not one that’s regularly retracted and extended as it’s a fixed size.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448630January 24, 2022
UNKNOWN OR OTHER
vehicle accelerated while running several times. The transmission knocking when shifting when the transmission warming up in short and long travel. The front brakes comes mad after clean the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447417January 13, 2022
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
My brand new F150 2021 had a powertrain malfunction with power totally reduced. I had no ability to accelerate. I had to glide over to the side of the road. I restarted the car. It reset, i went to accelerate and again i had an error code and my car froze. I was able to restart again and drive over to my Ford dealership i purchased it from at 15 miles per hour. The problem was reproduced once and confirmed by the dealer. The dealer has contacted Ford and was told they have never seen that error code for a F150. The GM of Ford here in Montana told me if they cant reproduce the problem again, i can have the truck back. This truck is 3 weeks old. I am terrified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447277January 13, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Automatic stop and go stopped working and dealer is unable to repair it. It has been to the dealer twice. It stopped working for the second time on October 25, 2021. The dealer has had the vehicle since December 30, 2021. As of today January 13, 2022 they still haven't found the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446089January 4, 2022
UNKNOWN OR OTHER
2021 F-150 Powerboost giving "Trailer brake system fault" when not in use and has never been used. Additionally getting the "Key not detected" alert when key in truck. Battery in fob has been replaced and tested to be good. These errors have no known trigger mechanisms to repeat. Just happen on their own. I am becoming increasingly concerned if these can continue to worsen over time. Dealer says they havent really seen either issue. Truck was pruchased 11/17/21 and currently has 1998.5 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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