Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#11139852October 11, 2018
STEERING
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE MAKING A RIGHT TURN, THE POWER STEERING FAILED AND IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TOWED TO SANDERSON LINCOLN (2121 W BELL RD, PHOENIX, AZ 85023, (602) 375-7500) AND THEY STATED THAT THE PART WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE PART THAT NEEDED TO BE REPLACED WAS UNKNOWN. THE CONTACT CALLED THE MANUFACTURER AND THEY REFUSED TO COVER THE REPAIR COST SINCE THE MILEAGE EXCEEDED THE WARRANTY BY 2,000 MILES. THE FAILURE MILEAGE WAS 38,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139372October 10, 2018
POWER TRAIN
WHEN I ACCELERATE THE ENGINE STUTTERS AND LOSES POWER. MY CHECK ENGINE LIGHR FLASHES SOMETIMES AND SOMETIMES REMAINS ON. THE CODE SHOWS A MISFIRE. I SEE THAT THE EXACT SAME ISSUE HAPPENED WITH PREVIOUS MODEL YEAR ECO-BOOST TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139389October 10, 2018
SERVICE BRAKES
CATASTROPHIC / COMPLETE BRAKE FAILURE WILL MOVING. BRAKE PEDDLE WENT TO FLOOR WHILE EXITING HIGHWAY. SECONDS BEFORE APPLYING BRAKES, "LOW BRAKE FLUID" WARNING CAME ON. THANKFULLY IT WAS A LONG EXIT RAMP AND WAS ABLE TO STOP VEHICLE WITH DOWN SHIFTING AND EMERGENCY BRAKE. VERY DANGEROUS!!!!!! NO PRIOR INDICATION OF PROBLEM. INSPECTED FLUID AND IT WAS BELOW MINIMUM. VEHICLE HAD BE SERVICED 2 WEEKS PRIOR AND ALL FLUIDS FULL. ADDED FLUID AND PUMPING BRAKES SEVERAL TIME, FLUID WAS EMPTY AGAIN. HAD VEHICLE TOWED TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133509October 5, 2018
EXTERIOR LIGHTING
SINCE JUNE 2018 I BEGAN TO NOTICE A SMELL INSIDE THE CABIN OF MY TRUCK. THE SMELL CAN BE DESCRIBED AS A WET GYM SOCK AND SEEMED TO COME AROUND WHEN I USED THE A/C. I TOOK THE TRUCK INTO MY LOCAL FORD DEALERSHIP TO SEE IF THEY COULD LOCATE THE SOURCE OF THE SMELL. THEY THOUGHT IT WAS COMING FROM MY A/C UNIT AND CHECKED THE DRAIN HOSE AND FOUND NOTHING, BUT SAID IT WAS PROBABLY MILDEW IN THE HOUSE. THEY SPRAYED THE HOSE WITH A DISINFECTANT AND IT SEEMED TO STOP THE ODOR. IN AUGUST THE SMELL RETURNED AND I BEGAN TO NOTICE THAT THE SMELL WAS VERY STRONG WHEN RUNNING THE A/C WHEN IT WAS RAINING OR AFTER IT HAD JUST RAINED. I CONTACTED MY LOCAL FORD DEALERSHIP AGAIN AND TOLD THEM WAS I WAS NOTICING AND ASKED IF THAT WOULD HELP PINPOINT THE CAUSE. THEY RELATED THEY WOULD LOOK INTO IT AND EVENTUALLY CALLED IN SEPTEMBER AND SAID THAT THEY COULD NOT DIAGNOSE THE PROBLEM BUT WANTED TO VEHICLE. I AGAIN TOOK THE TRUCK INTO FORD WHO FINALLY LOCATED THE PROBLEM, THE THIRD BRAKE LIGHT. THEY EXPLAINED THAT THE BRAKE LIGHT WAS ALLOWING WATER TO GET IN AND TRAVEL INTO THE PLASTIC TUBE THAT GOES INTO MY VEHICLE AND DOWN TO THE REAR RIGHT SEAT. THE PLASTIC TUBE HOLD THE WIRING FOR THE THIRD BRAKE LIGHT. THE TECHNICIAN RELATED THAT WHEN HE FELT UNDERNEATH THE FLOOR MY CARPET WAS SOAKED. THEY EVENTUALLY PEELED BACK MY CARPET AND CLEANED IT UP USING A DEHUMIDIFIER AND DETAILING SERVICES. THEY THEN REPLACED THE THIRD BRAKE. NONE OF THE ABOVE WAS COVERED UNDER WARRANTY AND HAD TO PAY ALL COSTS THOUGH IT SOUNDS TO ME THAT THE 2015 FORD HAS THE SAME THIRD BRAKE LIGHT ISSUE AS THE 2009 FORD. MY SERVICE MANAGER RELATED THAT THEY HAVE BEEN RECEIVING MULTIPLE CALLS REGARDING SAME ISSUE BEING CAUSED BY THE THIRD BRAKE LIGHT OR SUNROOF IN F150S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133148October 3, 2018
ENGINE
WHILE DRIVING ON THE FREEWAY THE VEHICLE SHUTS DOWN AND THE HILL DESCENT CONTROL LIGHT CAME ON AND THEN THE ENGINE LIGHT. THIS HAPPENED 3 TIMES, I TOOK IT TO AUTOZONE TO BE TESTED AND THE ERROR CODE - P2112 THROTTLE ACTUATOR CONTROL SYSTEM- THROTTLE BODY NEEDS TO BE CHANGED. AFTER RESEARCHING, I CAME TO FIND OUT THIS IS HAPPENING TO THOUSANDS OF FORD VEHICLES. FORD HAD A RECALL ON SOME VEHICLES FOR THIS, BUT IF YOUR MAKE AND MODEL WAS NOT ON THERE THEY WILL NOT COVER THE COST. FORD KNOWS THIS IS A DANGEROUS PROBLEM, BUT WILL NOT ISSUE A RECALL. IT IS ONLY A MATTER OF TIME (IF NOT HAPPENED ALREADY) THAT THERE WILL BE A FATALITY DUE TO THIS BODY THROTTLE ISSUE. WE AS CONSUMERS SHOULD NOT HAVE TO WORRY ABOUT OUR VEHICLE RANDOMLY DYING ON THE ROADS, WORRY ABOUT KILLING SOMEONE ELSE OR OUR OWN FAMILIES JUST TO COMMUTE. FORD SHOULD BE ASHAMED OF THEMSELVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132659October 1, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO JIM BASS FORD (4032 W HOUSTON HARTE EXPY, SAN ANGELO, TX 76901, (325) 949-4621) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,300. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130898September 24, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT TOOK THE VEHICLE TO SIGNATURE FORD LINCOLN (1960 E MAIN ST, OWOSSO, MI 48867, (800) 364-2868) FOR AN OIL CHANGE AND WAS INFORMED THAT THERE WAS AN 80% LEAKAGE FROM THE OIL PAN. THERE WERE ALSO ADDITIONAL OIL LEAKS COMING FROM THE FRONT COVER. THE MANUFACTURER OFFERED ONLY A PARTIAL REFUND OF $500 FOR THE REPAIRS, BUT THE TOTAL REPAIR COST WAS OVER $1,800. THE MANUFACTURER LATER OFFERED A $700 REFUND. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,918.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131008September 24, 2018
SERVICE BRAKES
WHILE DRIVING STRAIGHT ON FREEWAY AT 75 MPH, "BRAKE FLUID LOW" WARNING CAME ON DASHBOARD FOLLOWED BY COMPLETE LOSS OF BRAKING ABILITIES. ROAD CONDITIONS ALLOWED TIME FOR VEHICLE TO SLOW ITS VELOCITY, FOLLOWED BY USE OF EMERGENCY BRAKE TO STOP. VEHICLE WAS TOWED TO DEALERSHIP FOR INSPECTION. THIS VEHICLE HAD NO HISTORY OF BRAKING PROBLEMS OR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130736September 22, 2018
SERVICE BRAKES
COMPLETE LOSS OF BRAKES. LOSS OF FLUID. THANKFULLY IT HAPPENED WHEN I WAS ABOUT TO LEAVE MY HOUSE SO I WAS PARKED IN MY DRIVE. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. WHEN I POPPED THE HOOD AND LOOKED AT MASTER CYLINDER THE FLUID WAS ALMOST GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130592September 21, 2018
FORWARD COLLISION AVOIDANCE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE PASSING AN 18-WHEELER ON THE RIGHT SIDE OF THE ROAD AT HIGHWAY SPEEDS, THE ADAPTIVE CRUISE CONTROL ACTIVATED AND THE COLLISION WARNING WITH BRAKE SUPPORT FEATURE ENGAGED WITHOUT WARNING. THE FAILURE OCCURRED TWICE AND CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT FELT THAT THE SENSORS OR AN ELECTRICAL FAULT WITHIN THE VEHICLE COULD BE AFFECTING THE ADAPTIVE CRUISE CONTROL AND COLLISION WARNING WITH BRAKE SUPPORT, WHICH COULD CAUSE A CRASH. THE DEALER (AUTONATION FORD FRISCO, 6850 TX-121, FRISCO, TX 75034, 1-(972) 763-5523) WAS NOTIFIED AND STATED THAT THERE WAS NO WAY TO REPLICATE THE FAILURE WITHOUT A DIAGNOSTIC TROUBLE CODE. THE DEALER DID NOT TEST DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130593September 21, 2018
ENGINE
ENGINE ABRUPTLY DROPPED TO A ROUGH IDLE WITH NO THROTTLE RESPONSE WHILE IN TRAFFIC. DISPLAY CONSOLE REPORTED 'SERVICE ADVANCETRAC' AND OTHER WARNINGS. I MANAGED TO COAST TO THE SIDE OF THE ROAD. I SHUT OFF AND RESTARTED THE ENGINE AND WAS ABLE TO DRIVE NORMALLY. THE SAME SYMPTOM REPEATED THE NEXT DAY. THIS IS A REPEAT OF THE SAME SYMPTOM THAT OCCURRED AT ABOUT 17000 MILES. AT THAT TIME THE DEALER REPLACED THE THROTTLE BODY UNDER WARRANTY. THIS TIME THE VEHICLE WAS OUT OF WARRANTY, SO I REPLACED THE THROTTLE BODY MYSELF AND FIXED THE PROBLEM. I SUBSEQUENTLY DISASSEMBLED THE OLD THROTTLE BODY TO SEE IF I COULD IDENTIFY THE ROOT CAUSE OF THE PROBLEM. AS AN EXPERIENCED ELECTRONIC ENGINEER, I HAVE A BETTER SHOT AT DOING THIS THAN MANY. UPON DISASSEMBLY, I NOTICED BLACK DISCOLORATION ON THE CONNECTOR TO THE MOTOR THAT CONTROLS THE THROTTLE. THE MATERIAL OF THAT CONNECTOR APPEARS TO BE TIN OR A TIN ALLOY; THE BLACK IS LIKELY AN OXIDE THAT CAN CAUSE AN OPEN CIRCUIT. THIS LOOKS LIKE A PHENOMENON CALLED 'FRETTING' THAT CAN OCCUR IN CONNECTORS WHEN VIBRATION IS PRESENT. THE USUAL FIX IS TO CHANGE TO GOLD PLATED CONTACTS, AND/OR ENSURE CONTINUED LUBRICATION OF THE CONTACTS. I'VE ATTACHED AN ARTICLE ON 'FRETTING' FOR REFERENCE. BASED ON THE FACT THAT THIS PROBLEM WAS NOT PERMANENTLY FIXED BY THE FIRST REPLACEMENT OF THE THROTTLE BODY, IT APPEARS THAT FORD HAS NOT IMPLEMENTED A DESIGN CHANGE TO MANAGE IT. IT'S LIKELY THAT THE PROBLEM WILL RECUR AND REQUIRE REPEATED FIXES. THIS IS DANGEROUS IN TRAFFIC BECAUSE IT'S NOT ALWAYS POSSIBLE TO COAST TO A SAFE LOCATION WITH A NON-FUNCTIONING ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130473September 20, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
ALL AMERICAN FORD IN PARAMUS NJ WILL NOT SUPPLY A LOANER VEHICLE FOR A RECALL THAT WILL TAKE SEVERAL HOURS. I WAS TOLD SINCE I DID NOT PURCHASE THE VEHICLE AT THAT DEALERSHIP THEY CAN'T HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129935September 17, 2018
VISIBILITY/WIPER
WIPERS WILL NOT SHUT OFF. EVEN IF YOU SHUT THE VEHICLE OFF, THEY STILL COME ON WHEN IT'S STARTED AGAIN. THE ONLY WAY TO STOP THE WIPERS IS TO PULL THE FUSE. THERE IS A RECALL ON 2011-2014 MODELS BUT NOT ON THE 2015 MODEL. THIS IS CLEARLY A DEFECTIVE FORD SWITCH BUT COMPANY WILL NOT COVER THE REPLACEMENT. I HAVE CALLED THE DEALERSHIP AND 800 NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129763September 16, 2018
SERVICE BRAKES
ON WEDNESDAY I HAD THE OIL CHANGED AT THE DEALERSHIP. AFTER RETURNING HOME I CHECKED ALL FLUID LEVELS, INCLUDING BRAKE FLUID. ALL OKAY. FOUR DAYS LATER WHEN I GOT IN THE TRUCK AND STARTED THE ENGINE. I GOT A WARNING LIGHT ABOUT THE BRAKES. UPON INSPECTION THE MASTER CYLINDER WAS EMPTY. I COULD NOT FIND ANY SIGN OF A LEAK ANY WHERE. I ASSUME THE MASTER CYLINDER IS LEAKING OUT THE BACK INTO THE BOOSTER. THERE WAS NO SIGN OF GRADUAL LOSS OF BRAKING PERFORMANCE. THE TRUCK WILL BE BROUGHT TO THE DEALERSHIP TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129799September 16, 2018
SERVICE BRAKES
DRIVING AT 65 MPH ON THE HIGHWAY WENT TO STOP FOR TRAFFIC AND BRAKE PEDAL WENT TO THE FLOOR. WARNING LIGHT APPEARED AND SAID BRAKE FLUID WAS LOW, BRAKE LIGHT ON DASH BOARD CAME ON. ADDED BRAKE FLUID AND WITHIN 10 MILES THE SAME THING HAPPEN AGAIN. HAD TO HAVE THE VECHICLE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128482September 10, 2018
UNKNOWN OR OTHER
THE 2-PANEL MOON ROOF THAT CAME INSTALLED WITH THE TRUCK HAS MALFUNCTIONED. IT IS RARELY USED BUT AT ABOUT 40K MILES (WHILE STATIONARY), THE GLASS WOULD NOT CLOSE PROPERLY. AFTER MANIPULATION, I WAS ABLE TO GET IT CLOSED BUT IT WILL NOT OPEN AGAIN. IT SOUNDS AS IF THERE WAS "CRUNCHING" OF PLASTIC ON PLASTIC AS THE ROOF CLOSED. THE REAR EDGE OF THE FRONT GLASS WILL TILT BUT NOT FULLY. I HAVE CONTACTED FORD AND THEY ARE AWARE THAT IT IS AN ISSUE DUE TO INFERIOR PARTS BUT HAVE FAILED TO ISSUE A RECALL ON THE ISSUE. I HAVE RESEARCHED THE ISSUE AND HAVE NOTICED THAT MANY OTHER OWNERS HAVE THE SAME COMPLAINT AND SOME HAVE EXPERIENCED THE GLASS SHATTERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128023September 7, 2018
ELECTRICAL SYSTEM
THE TRUCKS WARNING SYSTEM HAS A SERIOUS PROBLEM THAT IS HARD TO EXPLAIN. THE SYSTEM WILL DISPLAY MULTIPLE WARNING AND ERROR MESSAGES WHILE DRIVING. IT HAPPENS INFREQUENTLY, WHICH IS WHY THE DEALER CAN NOT FIX IT. THE DRIVER'S DISPLAY SCREEN WILL CYCLE THROUGH MANY WARNINGS, I.E. "TRANSMISSION NOT IN PARK", "PARKING BRAKE WARNING", "4 BY 4 WARNING ETC. PROBABLY AT LEAST A DOZEN MESSAGES. ITS NOT JUST ANNOYING. SOMETIMES THE TURN SIGNAL WILL NOT WORK. THE SPEEDOMETER DROPS TO 0 - WHILE DRIVING AT HIGHWAY SPEEDS. CRUISE CONTROL USUALLY WONT WORK. SO, TO REITERATE, WHILE DRIVING AT HIGHWAY SPEEDS THE ELECTRICAL SYSTEM MALFUNCTIONS, THE SYSTEM BEEPS FOR EACH MESSAGE, THE DISPLAY GOES BLACK, TURN SIGNALS DON'T WORK, THE RADIO DOESN'T WORK. THIS TYPICALLY LASTS FOR 5 TO 20 MINUTES BEFORE CLEARING UP. THE DEALER HAS SEEN THE HUNDREDS OF WARNING AND ERROR MESSAGES THAT ACCUMULATE, BUT THEY CAN'T FIX IT UNLESS THE ROOT PROBLEM IS STILL PRESENT. I HAVE RECORDED VIDEO THAT DEMONSTRATES THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128099September 7, 2018
ENGINE
WHILE DRIVING IN TRAFFIC, THE ENGINE ABRUPTLY CUT TO A ROUGH IDLE AND THROTTLE BECAME UNRESPONSIVE. WARNINGS TO SERVICE ADVANCETRAC AND HILL START ASSIST POPPED UP. I COASTED TO A STOP, WHICH WAS DANGEROUS IN TRAFFIC. I TURNED THE ENGINE OFF, THEN RESTARTED TWICE AND VEHICLE THEN BEHAVED NORMALLY. THE SAME PROBLEM RECURRED THE FOLLOWING DAY. THIS IS A REPEAT OF A PROBLEM THAT OCCURRED EARLY IN THE LIFE OF THE TRUCK AND THAT WAS FIXED BY THE DEALER UNDER WARRANTY BY REPLACING THE THROTTLE BODY. THIS TIME I BOUGHT AND REPLACED THE THROTTLE BODY MYSELF AND HAVE FIXED THE PROBLEM. LOSS OF ENGINE POWER IN TRAFFIC IS A DANGEROUS EVENT. THE FACT THAT THIS IS THE SECOND FAILURE OF THE THROTTLE BODY IN MY VEHICLE SUGGESTS THAT THE PROBLEM IS NOT UNDER CONTROL BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124705September 6, 2018
STRUCTURE:BODY
COMPLAINT - MANUFACTURER HANDING OF NHTSA RECALL 17V652 I HAVE CONTACTED FORD MULTIPLE TIMES REGARDING THIS RECALL AND EACH TIME THEY HAVE SAID I WOULD BE CONTACTED WHEN THE PARTS ARE READY. IT HAS BEEN NEARLY A YEAR SINCE THE ORIGINAL RECALL (NOV 2017). I ENCOURAGE NHTSA TO ASSESS FORD'S HANDLING OF THIS SAFETY RECALL TO DETERMINE IF THEY ARE UNNECESSARILY DELAYING REQUIRED SAFETY REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124735September 6, 2018
SERVICE BRAKES
I OWN A 2015 FORD F-150 PICKUP 4WD 4 DOOR SINCE NEW. HAS 49K MILES. THE BRAKE LIGHT CAME ON WHILE TRAVELING ON A BUSY EXPRESSWAY I CHECKED MY BRAKES AND HAD NO PRESSURE AT ALL, THE PEDAL WENT RIGHT TO THE FLOORBOARD I HAD NO BRAKES A COMPLETE BRAKE FAILURE WITHOUT WARNING! I MANAGED TO DOWN SHIFT AND USE THE PARKING BRAKE TO STOP. THIS IS A VERY SERIOUS ISSUE THAT NEED TO BE ADDRESSED, A COMPLETE BRAKE SYSTEM FAILURE WITHOUT WARNING SHOULD NOT HAPPED TO A WELL MAINTAINED 3 YEAR OLD TRUCK. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. AT THE TIME OF BRAKE FAILURE WE WERE TRAVELING AT 55 MPH ON A BUSY NY EXPRESSWAY DURING RUSHHOUR. I TOOK THE TRUCK TO A LOCAL REPAIR SHOP AND HAVE BEEN TOLD IT'S A FAILED MASTER CYLINDER, HE CALLED FORD TO GET A REPLACEMENT PART AND THE ORIGINAL REPLACEMENT PART IS DISCONTINUED WAITING ON THE REPLACEMENT OF THAT. I HAVE LEARNED THAT FORD HAS A RECALL FOR THIS SAME ISSUE ON 2013 AND 2014 F150 WITH THE 3.5L ECOBOOST ENGINE AND HAS RECEIVED COMPLAINTS OF SAME PROBLEM ON THE 2015,S. WHY HAS FORD NOT ISSUED A RECALL FOR THE 2015 MODELS! (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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