Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11465376May 20, 2022
SERVICE BRAKES
The contact owns a 2021 Ford F-150. The contact stated while driving 5 MPH, the brake pedal was depressed to the floorboard however, the vehicle failed to stop with several unknown warning lights illuminated. The contact stated that within several seconds, the brakes would engage and stop the vehicle. The contact took the vehicle to the local dealer to be diagnosed however, the mechanic was unable to determine the cause of the failure. The contact stated that the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464985May 17, 2022
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 65 MPH, the brake was inoperable. The contact stated that the trailer brake warning light was illuminated. The vehicle was diagnosed with software failure and repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V193000 (Electrical System) however, the VIN was not included. The approximate failure mileage was 4,600. The contact stated that the trailer brake controller was replaced and the issue with the vehicle no longer exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464381May 12, 2022
WHEELS
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 25 MPH, the sheared axle bolt became faulty. There were no warning lights illuminated. The vehicle was taken to several dealers who diagnosed the same failure. The vehicle was repaired several times however, the failure reoccurred. The manufacturer was notified of the failure. The approximately failure mileage was 9,622.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464235May 11, 2022
POWER TRAIN
I was driving down the interstate, traveling around 70MPH and my check engine light came on as well as a notification to my phone. The phone notification from the Ford Pass app read: POWERTRAIN MALFUNCTION / REDUCED POWER What is Happening?: Illuminates when the system has detected a powertrain or a four-wheel drive fault. What should I do?: A powertrain or all wheel drive/four wheel drive fault has been detected. Contact your authorized dealer as soon as possible. The vehicle wasn't responding to me pushing down on the accelerator, as if the engine had just stopped working. I bought this truck new in October of 2021 - it is a 2021 F-150 and currently has only 9,500 miles on the odometer. As soon as this happened, I thought back to an article I saw recently about the Ford Broncos failing.. connecting the dots, the same engine that is failing in the new Broncos, the 2nd generation 2.7L V6 is the same engine in my 2021 F-150. It has not been diagnosed as of this moment, it will be diagnosed tomorrow; however, I am afraid this case is the same as the others reporting issues with the 2nd generation Ford 2.7L V6 - I may need a new motor!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463768May 8, 2022
WHEELS
The bolt holding the hub to the axle sheared off. THis truck is less than a year old with 95% highway miles so, not sure what the cause is other than negligence on Ford's end. Without this bolt, the wheel could separate from the axle while driving and cause a serious incident. There was no indication other than a slight rattling I could hear while driving slow with the windows down. It is possible there are many people out there with the same serious issue without knowing. This seems to be a common issue looking through forums of people with the same truck and Ford is giving everyone the run-around. This is too serious of an issue to be taken lightly and an official recall should be made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463687May 6, 2022
SUSPENSION
Very loud grinding sound coming from the rear axle/ wheel hub area. Then a clunking as if something was loose or rattling around inside the rear hub. Turns out the axle bolt has sheared off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463557May 5, 2022
POWER TRAIN
Axel bolt sheared off for rear drivers Axel. Only part holding tire on was break rotor and caliper. The dealer found during a routine oil change/tire rotation. The only symptoms was shifting hard when driving, and slight rattle when driving as the bolt head was caught in the wheel center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463289May 3, 2022
POWER TRAIN
The Check Engine Light illuminated and brought to Ford dealer. Was advised it has code P237C which is a failed Exhaust Heat Exchanger, dealer ordered part # ML3Z5A212W. There is no coolant leak visible from the failed part. But driving down the highway around 70mph, the vehicle suddenly decelerates and goes into Reduced Power Mode, throttling back the engine. The reduced power mode is displayed on the instrument cluster, but it is still startling to have the vehicle decelerate, especially at highway speeds in traffic. And would be more problematic with a trailer in tow. My Ford dealer has the part on order but Ford states it is on back order with no expected delivery date. Very disappointing from a quality stand point, but a concern as well from a safety perspective. I know others have had a similar issue which is also accompanied by a coolant leak, which I do not have on my vehicle but I am concerned and continue to monitor for leaks and watch the fluid level. I do not have any photos of the valve. Unexpected reduction of engine power in my opinion is a safety issue, especially at highway speeds or when towing. Thank you for your review of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463041May 2, 2022
ENGINE
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and jerking. The vehicle was taken to the dealer, and the dealer replaced all four tires; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463030May 2, 2022
POWER TRAIN, STRUCTURE
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462064April 25, 2022
POWER TRAIN, STRUCTURE
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461562April 20, 2022
AIR BAGS, SEAT BELTS
UNKNOWN Our F-150 was hit by a driver from a side street. The whole passenger side was damaged, front fender replaced, front door replace, post repaired, back door replaced, back panel of truck replaced, and back wheel. The long step was pushed up and under vehicle. It was replaced as well. The side airbag did not engage. I was thrown around in the passenger seat. I experienced a contusion on my right knee and three days later diagnosed with side impact whiplash. The truck was declared not safe to drive while we were trying to get estimates for repairs. They were concerned that the airbag didn’t go off and the door was not closing correctly even after they tried to tweak it. Our truck was towed off by the insurance company to a secured site until we could get it towed for repairs. We were never told why the airbag didn’t go off.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11461035April 16, 2022
VISIBILITY/WIPER
While driving on the highway, the sunroof spontaneously exploded, sending small pieces of glass everywhere including at the vehicle driving behind us. Fortunately our sunroof screen was closed, otherwise the glass would have shattered into the truck on me and 2 kids as well. The loud “bang” caused us to duck and swerve as it sounded like a gunshot. This occurred on a new truck with only 5,000 miles on it. The dealership currently has the truck and upon replacing the sunroof noticed that no sunroof drains were ever installed on the vehicle. We don’t know if this is related to causing the sunroof to explode, but the dealership claims it does not have anything to do with the sunroof shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460134April 8, 2022
VISIBILITY/WIPER
The contact owns a 2021 Ford F-150. The contact stated that on three separate occasions, the windshield wipers failed to operate as needed without warning. After the second failure, the contact took the vehicle to an independent mechanic where a fuse was replaced; however, the failure returned despite the repair. The contact stated that only wiper fluid would release while attempting to clean the windshield. The contact then took the vehicle to a dealer where they acknowledged that the wiper failure was a known issue; however, replacement parts were not available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459730April 5, 2022
UNKNOWN OR OTHER
This vehicle has a transmission problem relating to how it shifts gears at low speeds. This results in delayed shifts, missed gears, and sometimes a jerk and loud "clunk" when the shift occurs. This is not only distracting (the first time I literally looked back to see if I had hit something, or if something had broken off). This will likely contribute to premature wear and failure which could happen at an inopportune time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459235April 1, 2022
SERVICE BRAKES
2021 FORD F150. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 21S56. THE CONSUMER STATED THE VEHICLE BEGAN ROLLING WHILE IN PARK AND THE ENGINE POWERED OFF. THE VEHICLE STRUCK A TRASH CAN. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT TO BE DIAGNOSED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11458998March 30, 2022
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle lost power steering assist and became difficult to maneuver. The contact stated that several warning messages appeared on the instrument panel as he had stopped the vehicle on the highway shoulder. The contact was able to drive to dealer where he was informed that the failure was a commonly known issue. He was informed that the wiring underneath the engine was soy based and had been eaten up by rodents and other outdoor creatures. The contact was given an estimate for the cost of the repair. The manufacturer had been notified of the failure and referred the contact to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458697March 28, 2022
POWER TRAIN:AXLE HUBS
The bolt on the end of the axle on the right side sheared off. When this happened the only thing holding the wheel on is the brake caliper. The oil from the broken axle seal leaked onto the brake pads and rotor which reduced their effectiveness. The vehicle is not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456591March 14, 2022
ENGINE
The contact owns a 2021 Ford F-150. The contact stated that while driving the vehicle suddenly began to shudder and vibrate. Later, the vehicle would not start and message "system failure" had displayed. A clicking noise and burning odor was present coming from the engine compartment had occurred and the contact exited the vehicle. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet notified. The failure mileage was 4,000. 3/12 While spuddering would not start and dash panel system failure. clicking sound and burning odor coming from the motor.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11455817March 9, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN
The contact owns a 2021 Ford F-150. The contact stated while driving 55 MPH, the transmission suddenly downshifted into first gear, and the contact almost lost control of the vehicle. The contact pulled over and turned off and restarted the vehicle. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with a cracked oil pan. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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