Ford F-150 Complaints (2019)

1,345 consumer complaints on file.

#11434683September 28, 2021
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
The contact owns a 2019 Ford F-150. The contact stated he was unable to hang up phone calls while the phone was connected to the vehicle through the USB cable. The contact stated the issue was distracting as he would need to take his eyes off the road to disconnect the phone to the vehicle in order to hang up the call. The vehicle was taken to the dealer who diagnosed that the vehicle software had failed, however they could not repair the issue as the vehicle software was ran by the manufacturer. The dealer advised the contact to stop using the USB cable. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434361September 25, 2021
VISIBILITY/WIPER
Back window is shattered with no force. You can see it pushing outwards. Still cracking as I'm writing this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433913September 21, 2021
UNKNOWN OR OTHER
ENGINE LIGHT CAME ON AFTER DRIVING VEHICLE WITH JERKING MOTION..i WAS TOLD AFTER DIAGNOSIS THAT OYGEN SENSOR NEEDED TO BE REPLACED...WHY IS THIS COMMON IN THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432763September 13, 2021
UNKNOWN OR OTHER
Death Wobble Car’s front end started shaking uncontrollably. The brakes automatically slammed on and our travel trailer jackknifed on I-65. When the movement stopped we were facing the opposite direction of traffic. Luckily the trucks behind us were able to stop before hitting us. Our trailer is totaled. The car had $11,000 worth of damage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11429758August 19, 2021
UNKNOWN OR OTHER
After the vehicle has been parked overnight. I reverse out of my driveway, stop, shift to drive, drive about .75 miles to a stop sign. Turn left and go about 1 mile to another stop sign, as the truck is close to stopping for this second stop sign, the engine turns off and I lose power steering. The dash shows this message: "Auto StartStop Shift to P, then Restart Engine". I have to push on the brakes, shift the truck to park, and then crank the key to restart the truck. This happens whether the auto start/stop is enabled or disabled. It has happened several times at the exact same stop sign right before I come to a complete stop. It is happening more frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429236August 16, 2021
POWER TRAIN
The vehicle has a 10 speed transmission. the transmission does not shift correctly, stalls between gears which causes a safety issue for persons driving behind my vehicle, also in intersections and merging into highway traffic. there are no warnings, no dash lights. The transmission simply does not shift. Manufacturer has not been able to correct the issue. This is a low mileage truck, 13,000 miles, it's truly a dangerous situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427243July 30, 2021
POWER TRAIN, SEATS, ENGINE
seat back with an improperly assembled recliner mechanism not adequately restrain The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat Transmission shifts extremely hard. It clunks most of the time when I turn the vehicle on. Often, when I shift from park to drive the trunk lurches forward even with my foot pressed down all the way on the break. It's in the ford dealer right now and all they can find is low transmission fluid. Although I've never had a warning light or anything on before. dropping from 10th gear to 5th gear when cruise is set and accelerator is pressed Truck will set advanced traction control warning off and slam so hard into 5th gear you are destructed looking to see if you were in a accident.. I have videos that were provided to Ford Motor Company and have had in 2 Ford dealership s 3 times for repairs.Ford Motor Company has 2 engineer cases opened on truck the second case they told dealership it was my fault with the abrupt shifting slamming and traction control warning at 72 mph on interstate. Ford refuses to address the safety issue. It is a hazard to me and passengers in my vehicle as well as the motoring public. Ford motor company has been notified they can assume liability if I am in a accident and someone is injured due to their negligence or refusal to fix defect. Truck has had issues since around 3500 on the odometer it now has 16,567 miles currently.This as well as any other erratic shifting complaints with said 10R180 should be fully investigated and taken seriously because it will and I am sure has contributed to crashes!!!! The vehicle has the technology package which allows you to start /stop the vehicle with an app in your phone. I assume the motor has bluetooth attached to it. The problem is that when your driving the vehicle will just shut down. Once this happens you have to stop the vehicle, put it in park, and restart the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426830July 28, 2021
POWER TRAIN
Transmission shifts extremely hard. It clunks most of the time when I turn the vehicle on. Often, when I shift from park to drive the trunk lurches forward even with my foot pressed down all the way on the break. It's in the ford dealer right now and all they can find is low transmission fluid. Although I've never had a warning light or anything on before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425058July 16, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
10R180 dropping from 10th gear to 5th gear when cruise is set and accelerator is pressed Truck will set advanced traction control warning off and slam so hard into 5th gear you are destructed looking to see if you were in a accident.. I have videos that were provided to Ford Motor Company and have had in 2 Ford dealership s 3 times for repairs.Ford Motor Company has 2 engineer cases opened on truck the second case they told dealership it was my fault with the abrupt shifting slamming and traction control warning at 72 mph on interstate. Ford refuses to address the safety issue. It is a hazard to me and passengers in my vehicle as well as the motoring public. Ford motor company has been notified they can assume liability if I am in a accident and someone is injured due to their negligence or refusal to fix defect. Truck has had issues since around 3500 on the odometer it now has 16,567 miles currently.This as well as any other erratic shifting complaints with said 10R180 should be fully investigated and taken seriously because it will and I am sure has contributed to crashes!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424819July 14, 2021
POWER TRAIN
The truck started hesitating with acceleration at times, shifting hard in low gears and high gears often. Took it in and pcm update was done issue is still the the very next day I started driving it again. This all started around 20000 miles or so. Going to take it back again for same issue of hard shifting at low speeds and now the steering wheel shakes at speeds between 20-25 mph. Frustrating to pay over $60,000 for a new vehicle and have issues within 20,000 miles and I have been only a Ford owner for over 15 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423457July 5, 2021
UNKNOWN OR OTHER
I have a 2019 Ford F150 XLT. The vehicle has the technology package which allows you to start /stop the vehicle with an app in your phone. I assume the motor has bluetooth attached to it. The problem is that when your driving the vehicle will just shut down. Once this happens you have to stop the vehicle, put it in park, and restart the engine. There is usually not a problem restarting the engine. However, this creates a immense safety issue when your on the interstate and your vehicle stops. Another issue is that it doesnt happen all the time. I would estimate 3-6 times a month. And there are no codes illuminated to identify the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422484June 27, 2021
POWER TRAIN, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The collision warning appears random and not even close to a vehicle. I’m Alamo experience problems with the power train (truck jerks) and not other problems. I have been having the same problems since 2020. My truck is at the dealership and now Ford engineers are involved because the trucks has multiple codes and unable to figure out the problem. My truck has been at the dealership since May 17-June 1st and June 7 to current.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422038June 23, 2021
POWER TRAIN
Rough shifting into 5th and 8th gear under load (acceleration) and rough "clanky' shift into 9th gear while de-celebrating or coasting. Audible clank or bang like sound during engine start up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421078June 15, 2021
UNKNOWN OR OTHER
The transmission seems to slip or not engage at all on several occasions. Today it stalled and left me with no throttle in middle of traffic then quickly engaged in gear . There is constant and irratic shifting unless throttle is aggressively pushed seems this issue will eventually cause car accident for me or others experiencing same issues . I was almost rear ended as a result of issue .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420787June 14, 2021
VISIBILITY/WIPER
My rear window with defroster shattered when I shut the door on my F150 today. It was without warning and the temperature was mild and the truck was parked under a carport overnight. Now I have no back glass. I'll report my issue to Ford ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420708June 12, 2021
POWER TRAIN
Transmission almost locks up at highway speeds with high temperature at the gage and transmission leaking lots of fluid onto the exhaust (fire hazard). Has happened several times and dealer still has no idea how to fix. The below date is just the latest as I had just picked up the truck the day before. Below answer to was there a fire, nope not yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420596June 11, 2021
ENGINE
While driving on a residential street the vehicle turned off and displayed “auto startstop shift to P then restart”. This happened several times until I pulled into my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419396June 2, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
2019 Ford F-150 was turned on using Remote Start feature. I allowed the truck to run for about 10 minutes before getting into the driver seat. When I closed my Driver Side Door, the Rear Windshield shattered. I immediately exited the vehicle and took photos of the shattered glass. Broken glass fell into my back seat and even into the bed of the truck. Thankfully no one was sitting in the back passenger seats. My local Ford Dealership, where I am leasing said vehicle from, advised me to bring the truck in so they could have a look at it. I advised them that the back windshield was falling apart and glass was continuing to fall into the back seat and into the outside bed/trunk. A service advisor told me they can’t do anything unless I bring it in. I sent them the photos I took and clarified to them that the window will surely break apart more if I drive it. The dealership said that’s fine, just bring it in. I wrapped the back windshield, best as I could, with garbage bags. As to not allow for the falling glass to come into the vehicle and strike me or others while driving. When I arrived at my Local Ford Dealership, a Service Advisor told me that I was not the first case of this occurring. The Service Advisor told me she has seen quite a few Ford F-150’s come in with owners complaining about spontaneous shattering of the back windshield. I asked her what is the cause of such an unusual occurrence. The Service Advisor told me it had to do with the rear window defroster. My rear window defroster was turned on and active at the time and moment the back window shattered. The remote start feature for the truck, always turns the rear defroster on. A quick online search, will also prove that Ford has been neglecting this issue and has not been willing to help their customers fix their back windshields. This is absolutely unacceptable and an enormous safety hazard. Not only for passengers within the vehicle but motorist on roadways, who happen to be driving behind the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418988May 29, 2021
POWER TRAIN
The 10R80 transmission in my truck has harsh shifting, stalled shifting, and is a safety hazard. Ford will not acknowledge the issues and will not repair the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418889May 28, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
I am writing to notify Ford Motor Company, hereinafter referred to as “Ford” of the 2019 Ford F-150, King Ranch edition, VIN Number [XXX] (the “Vehicle’) recurring engine failure, hereinafter referred to as “Manufacturer Defect”. The Manufacturer Defect has continuously put my family in LIFE-THEATENING SITUATIONS. I purchased the Vehicle from Texas Ford Sales Ltd., Dealer Number P11422 on April 13, 2019. The Vehicle was taken to AutoNation Ford of Fort Worth, hereinafter referred to as “AutoNation” to seek warranty repairs for the Manufacturer Defect. The Vehicle has been in AutoNation and Ford’s care, custody, and control for more than 50 days relating directly to the Manufacturer Defect. This Manufacturer Defect is not isolated to this Vehicle. This Manufacturer Defect has been known by the Ford Leadership Team. Evidenced by the Technical Service Bulletin 19-2232, dated 7/23/2019. Titled (3.5L Ecoboost – Excessive Oil Consumption With or Without DTC P0365/PO369 – Built On Or Before 1-April-2019). Ford has concealed the Manufacturing Defect in an attempt to limit the scope of the Ford Motor Company New Vehicle Limited Warranty responsibilities as it pertains to the oil consumption defect. Ford has violated the Magnuson-Moss Warranty Act and Texas consumer protection statutes. Ford has acted with negligence, willful misconduct, bad faith, and/or breach of express warranties. This Manufacturing Defect substantially impairs the use and market value of the Vehicle. The Manufacturing Defect continues to create a SERIOUS SAFETY HAZARD for my three babies, my wife, myself, and the public. Therefore, if Ford and/or AutoNation are unable to correct this Manufacturing Defect, I expect Ford to replace or repurchase the Vehicle. If this matter is not satisfactorily resolved by 6/25/2021 and I have been indemnified for any and all losses, damages, costs, fees, expenses and/or liabilities arising out of, involving, and/or in dealing with, t PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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