Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#11169969January 14, 2019
ENGINE
A/C COMPRESSOR AND EVAPORATOR ASSEMBLY FAILED ON A 2015 TRUCK WITH 50K MILES! JUST OUT OF THE BLUE THE A/C COMPRESSOR STARTED MAKING A LOUD NOISE AND SUBSEQUENTLY FAILED VERY SHORTLY THEREAFTER. HAD TO GET IT REPLACED. IN CONNECTION WITH THIS PROBLEM, THE EVAPORATOR ASSEMBLY FAILED AS WELL AND WAS LEAKING FREON INTO THE CABIN OF THE VEHICLE. HAD TO GET THAT REPLACED. $2K WORTH OF REPAIRS - UNBELIEVABLE. A SIMPLE GOOGLE SEARCH SHOWS THIS TO BE A COMMON ISSUE - THIS NEEDS TO BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166224January 10, 2019
STRUCTURE:BODY
AT RANDOM TIMES: SOME OR ALL OF MY DOORS EITHER WON'T CLOSE OR WILL NOT OPEN. THIS CAN HAPPEN WHILE IT IS DRIVING DOWN THE ROAD! THERE ARE NUMEROUS VIDEOS ON YOU TUBE SHOWING THIS HAPPENING. THE RECALL PART THAT I HAD DONE WITH FORD DID NOT HELP AT ALL! I NO LONGER HAVE A FORD DEALERSHIP IN MY TOWN. WHEN I DID THE LAST RECALL WORK FOR THE "RAIN GUARDS" I HAD TO PAY UP FRONT THEN WAIT TO BE PAID BACK. THIS WAS A COMPLETE WASTE, THEY ACTUALLY FROZE OPEN AGAIN A FEW DAYS LATER. THERE IS NO DOUBT THAT FORD KNOWS OF THIS PROBLEM BUT THEY REFUSE TO DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165153January 8, 2019
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
DOOR LATCHES FREEZE DURING COLD WEATHER. CAN NOT OPEN DOORS OR CAN NOT GET DOORS TO CLOSE ONCE OPENED. I HAVE HAD ALL RECALLS AND CUSTOMER SATISFACTION PROGRAMS PREFORMED. DEALER HAS NO OTHER FIX OPTIONS AVAILABLE FROM FORD. ALL 2015 F150'S EXPOSED TO COLD CLIMATES HAVE THE POTENTIAL FOR DOOR LATCHES TO FREEZE. FOR THE PAST THREE YEARS I HAVE HAD TO DRIVE WITH DOOR OR DOORS UNABLE TO CLOSE AT TIMES. I DON'T THINK A RATCHET STRAP HOLDING DOORS CLOSED IS SAFE. THIS IS A SERIOUS ISSUE THAT HAS BEEN CONTINUING FOR THE PAST THREE WINTERS. YOU JUST NEVER KNOW WHEN THE LATCHES WILL OR WILL NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165866January 8, 2019
STRUCTURE:BODY
DOOR HINGES FREEZING CAUSING DOORS TO NOT LATCH AND OPEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165691January 3, 2019
STRUCTURE:BODY
MY REAR PASSENGER SIDE DOOR WOULDN'T OPEN A COUPLE WEEKS AGO. IT WAS FREEZING TEMPS THAT DAY, AND FIGURED IT WAS RELATED TO NHTSA RECALL # 17V652. I WAS UNABLE TO OPEN THE DOOR, EVEN THOUGH IT WAS UNLOCKED. IT WAS STUCK AT THE BOTTOM HINGE. SO I TOOK IT TO THE MCLARTY FOOD DEALERSHIP IN NORTH LITTLE ROCK, AR. THEY HAD MY TRUCK THERE ALL DAY. SINCE THEY COULDN'T OPEN THE DOOR, THEY SAID IT WASN'T RELATED TO THE RECALL. THEY ALSO TRIED TO SAY IT WAS A RESULT OF A COLLISION. THIS IS THE FIRST TIME THIS HAS HAPPENED. I INFORMED THEM THAT MY TRUCK WAS IN A COLLISION OVER A YEAR AND HALF AGO, BUT THE TRUCK WAS COMPLETED FIXED AT THEIR MCLARTY COLLISION CENTER WITH NEW FORD OEM PARTS. I EVEN STATED THAT THE RECALL DESCRIPTION EVEN STATED THAT THE DOOR COULD BECOME UNABLE TO OPEN BECAUSE OF A BENT DOOR LATCH CABLE. THEY STILL REFUSED TO FIX IT UNLESS I PAID THEM $130 DIAGNOSTIC FEE. BECAUSE I STILL HAD A WARRANTY ON THE COLLISION REPAIR WORK, I TOOK IT BACK TO COLLISION COMPANY. THEY WERE ABLE TO GET THE DOOR OFF IN LESS THAN 30 MINUTES. AS PREDICTED, A DOOR LATCH CABLE WAS MY ISSUE. THE COLLISION PEOPLE EVEN AGREED IT WAS RELATED TO THE RECALL, AND SENT ME A PICTURE OF THE BENT CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164023December 29, 2018
POWER TRAIN
TRANSMISSION SHIFTING ERRATIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163025December 21, 2018
UNKNOWN OR OTHER
EXPLODING REAR WINDOW NOVEMBER 2018 OUR REAR SLIDING WINDOW EXPLODED (SHATTERED) FOR NO REASON WHILE DRIVING ON THE FREEWAY. CALLED FORD BUT THERE WAS NO RECALL. AFTER SOME RESEARCH I SEE THAT THIS HAPPENED TO OTHER F150S AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162662December 20, 2018
STRUCTURE:BODY, SEAT BELTS
2 F150 SAFETY RECALLS: PASSENGER SIDE SEAT BELT AND DOOR LOCKING MECHANISM. CONTACTED GULLO FORD CONROE TX, THEY WERE NOT ABLE TO CHEDUJE RECALL REPAIRS DUE TO INABILITY TO MAINTAIN STOCK AND WERE NOT ABLE TO EVEN SCHEDULE THE REPAIRS. VERY DIS-SATISFIED W THE RESPONSE AND OVER ALL MANAGEMENT OF THE REPAIRS. NO SENSE OF URGENCY AND CONCERN ABOUT THE CRITICALITY OF THE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162671December 20, 2018
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT TOOK THE VEHICLE TO JANNELL MOTORS INC (2000 WASHINGTON ST, HANOVER, MA 02339) FOR AN OIL CHANGE AND TIRE ROTATION. THE DEALER STATED THAT THEY WERE UNABLE TO ROTATE THE TIRES BECAUSE THEY COULD NOT REMOVE THE LUG NUTS WITHOUT BEING DAMAGED. THE DEALER STATED THAT THE FAILURE WAS A MANUFACTURER ISSUE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162819December 20, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE VEHICLE ALARM UNEXPECTEDLY SOUNDED AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE DOORS HAVE TO BE UNLOCKED AND THEN LOCKED AGAIN FOR THE ALARM TO GO OFF. THE VEHICLE WAS TAKEN TO MURRAY'S FORD LINCOLN (3007 BLINKER PKWY, DUBOIS, PA 15801, (800) 371-6601) AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE REPAIR FAILED TO REMEDY THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162871December 20, 2018
FUEL/PROPULSION SYSTEM
I JUST RETURNED FROM MY FORD DEALERSHIP TODAY AFTER MY F-150 STOPPED COLD AND WENT INTO LIMP MODE WHILE I ACCELERATED UP A HILL ON HWY 78 IN RED LODGE, MT. THE DASH LIT UP WITH A HILL DESCENT CONTROL AND SEVERAL OTHER ERROR MESSAGES. THIS WOULD HAVE BEEN CATASTROPHIC IF I HAD BEEN ACCELERATING WHILE PASSING. THE FORUMS ARE FULL OF SIMILAR PROBLEMS AND DEALERSHIPS KNOW THEY NEED TO REPLACE THE THROTTLE BODY. THIS SHOULD DEFINITELY BE A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161991December 17, 2018
VISIBILITY/WIPER
WIPERS STUCK IN LOWEST INTERMITTENT POSITION. WILL NOT TURN OFF. WILL NOT RELIABLIY CHANGE SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161378December 14, 2018
STRUCTURE:BODY
DOORS OF THE VEHICLE FREEZE UP AND DON'T OPEN OR AFTER OPENING, THEY DONT SHUT SECURELY. I RECENTLY HAD TO DRIVE TO MY DESTINATION WHILE HOLDING THE DRIVERS DOOR IN A CLOSED POSITION WHILE DRIVING. DOOR WOULD NOT LATCH UNTIL LATER IN THE DAY. TEMPERATURES WERE NOT BELOW FREEZING OUTSIDE. THIS IS AM EXTREME SAFETY ISSUE I HAVE BEEN DEALING WITH FOR THREE YEARS ON ALL MY DOORS, WITH NO PROPER FIX FROM THE FORD MOTOR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161040December 12, 2018
STRUCTURE:BODY
RE: CAMPAIGN 17V652000. FROZEN DOORS/LOCKS. VEHICLE HAS HAD BOTH THE RECALL 17V652000 AND SERVICE ACTION 18N03 PERFORMED, ISSUE STILL EXISTS. DOORS WILL NOT CLOSE AND LATCH, DOORS WILL NOT OPEN, LOCK MECHANISMS WILL NOT FUNCTION WHEN BELOW FREEZING TEMPERATURES ARE PRESENT, ESPECIALLY AFTER PRECIPITATION. VEHICLE WAS STATIONARY WHEN ISSUE OCCURRED, HOWEVER DOOR COULD HAVE EASILY OPENED IF I HAD NOT REALIZED IT WASN'T LATCHED WHEN IT APPEARED TO BE. FORD DOES NOT APPEAR TO HAVE A SOLUTION TO THIS ISSUE, OR ISN'T SERIOUS ABOUT PROVIDING PERMANENT REMEDY. ISSUE HAS HAPPENED SEVERAL TIMES WHEN WEATHER CONDITIONS APPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161054December 12, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TRUCK UNEXPECTEDLY LOST POWER WHILE DRIVING ON STATE HIGHWAY. DASH LIT UP WITH SERVICE ADVANCETRAC, HILL DESCENT FAULT, SEE MANUAL, AIRBAG FAULT, AND THE SERVICE WRENCH. IMMEDIATELY WENT INTO LIMP MODE. TURNED ENGINE OFF, RESTARTED AND CONTINUED DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160791December 11, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING ON ROAD WITH 35MPH SPEED LIMIT, LOOKED DOWN AT SPEEDOMETER AND SAID I WAS GOING 85, EVER SINCE THE SPEEDOMETER IS STUCK BETWEEN 35 AND 95, WHEN STOPPED IT LAYS AT 35-40MPH. HAVE READ MANY OTHERS WITH SIMILAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157154December 9, 2018
ENGINE
3 SERIES OF INCIDENTS INVOLVING THE SAME PROBLEM. IN JANUARY OF 2018 I IDENTIFIED A PROBLEM WHERE THE ENGINE JUST DIES UNDER ACCELERATION AND 3 DIFFERENT WARNINGS APPEAR 1) HILL CLIMB ASSIST ERROR 2) SERVICE ADVANCE TRAC SYSTEM 3) SERVICE ENGINE, SEE OWNERS MANUAL. ON JAN 10, 2018 DEALER COULD NOT FIND PROBLEM. SITUATION HAPPENED AGAIN IN EARLY APRIL OF 2018 AND THIS TIME THEY IDENTIFIED THE THROTTLE BODY. IT WAS REPLACED AND ISSUE SEEMED TO BE RESOLVED. ISSUE RESURFACED AGAIN ON DEC 7TH 2018 ALMOST CAUSING A SERIOUS TRAFFIC ACCIDENT. APPOINTMENT SCHEDULED WITH DEALERSHIP ON WED DEC 12 2018. ALL 3 OCCURRENCES ALMOST RESULTED IN ACCIDENTS ONE NEARLY A BROADSIDE AS I TURNED LEFT ACROSS TRAFFIC WHEN THE ENGINE DIED. I'M VERY CONCERNED THAT THIS COULD RESULT IN SERIOUS INJURY OR EVEN DEATH AND FORD IS AWARE OF THE ISSUE ACCORDING TO THE DEALER SERVICE PERSON. THIS WAS REPORTED AFTER EARLIER INCIDENT AND THE COMPLAINT NUMBER IS 11083485
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157074December 8, 2018
VEHICLE SPEED CONTROL
WHILE USING THE ADAPTIVE CRUISE CONTROL, THE VEHICLE FALSELY DETECTS AN OBSTACLE IN ITS PATH AND UNEXPECTEDLY APPLIES THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156594December 6, 2018
STRUCTURE:BODY
THE PLATINUM TRIM VERSION INCLUDES RETRACTABLE RUNNING BOARDS. THESE FAIL TO DEPLOY ON OCCASION AND HAVE RESULTED IN BOTH MY WIFE AND I STUMBLING WHEN GETTING OUT AND EXPECTING THE RUNNING BOARD TO BE DEPLOYED. IT WILL ALSO DEPLOY AND THEN IMMEDIATELY RETRACT WITHOUT WARNING. IN THE BEST, ONE SIDE OR THE OTHER WOULD DEPLOY AND THEN IMMEDIATELY RETRACT. DEALER HAS BEEN UNABLE TO PROVIDE A PERMANENT FIX. LAST NIGHT MY WIFE OPENED THE PASSENGER DOOR, THE RUNNING BOARD DEPLOYED, AND AS I WIFE ATTEMPTED TO STEP ON IT, IT RETRACTED WHICH COULD HAVE PINNED HER LEG. EARLIER THAT EVENING SHE WENT TO EXIT THE VEHICLE AND STUMBLED AFTER EXPECTING THE RUNNING BOARD TO BE DEPLOYED. IT HAD DEPLOYED BUT IMMEDIATELY RETRACTED. THIS HAS ALSO HAPPENED TO ME ON THE DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155885December 4, 2018
STRUCTURE:BODY
DOOR LATCH NOT WORKING IN FREEZING CONDITIONS. THE VEHICLE HAS ONLY 12,000 MILES AND HAS BEEN INTO THE DEALER THREE TIMES (TWO UNDER RECALL) FOR THIS PROBLEM. IT STILL HAS THE SAME PROBLEM. THE DOOR WILL NOT LATCH EITHER WHILE STATIONARY OR IN MOTION CAUSING IT TO OPEN WHILE DRIVING ( I'VE HAD TO USE A BUNGEE CORD ON OCCASION) AND IT ALSO MAKES IT IMPOSSIBLE TO LOCK THE VEHICLE WHEN THIS HAPPENS. FORD'S "FIXES" ARE NOT SATISFACTORY AND THIS IS A SAFETY AND SECURITY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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