Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10788429November 4, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT'S DAUGHTER EXTINGUISHED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/27/16*LJ *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10787156October 29, 2015
VEHICLE SPEED CONTROL, VISIBILITY/WIPER
THERE WAS A RECALL FOR THE CRUSE CONTROL, IT WAS REPLACED BY FORD, BECAUSE IT COULD CAUSE A FIRE, THE NEW ONE WORKED FOR ABOUT A YEAR AND STOP WORKING, NEVER WORK AFTER THAT. 2ND ITEM IS REAR WINDOW AND DRIVERS PASSANGER WINDOW LEAK RAIN WATER INSIDE THE CAB, LEAKS EVERYTIME IT RAINS IN MOTION OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779614October 4, 2015
ENGINE
SPARK PLUG WAS EJECTED OUT OF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779613October 4, 2015
ENGINE
SPARK PLUG EJECTED FROM ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764639September 17, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE SEAT BELT UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750249August 21, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THERE WAS A FUEL ODOR COMING FROM THE FUEL TANK. THE CONTACT NOTICED A STRAP HANGING UNDER THE FUEL TANK AND THAT FUEL LEAKED ONTO THE DRIVEWAY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS RUST AND HOLES UNDERNEATH THE TANK THAT CAME FROM CORROSION AND THAT THE STRAPS ON THE TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746623August 5, 2015
ENGINE
EXHAUST MANIFOLDS HAVE DEVELOPED HOLES IN THEM. I BELIEVE FORD'S SUPPLIERS PROVIDED INFERIOR MATERIALS IN THEIR CASTING OF THE MANIFOLDS. THIS NOT ONLY OFFERS MORE POLLUTION TO THE ATMOSPHERE BUT IS A POSSIBLE FIRE HAZARD. MY VEHICLE HAS BEEN WELL CARED FOR AND HAS ONLY 37000 ORIGINAL MILES. I HAVE VEHICLES BUILT IN THE 1950 AND THEIR EXHAUST MANIFOLDS CONTINUE TO FUNCTION. I BELIEVE A RECALL ON THESE VEHICLES IS IN ORDER AND FORD MOTOR COMPANY SHOULD MAKE THE NECESSARY REPAIRS AT THEIR EXPENSE. UPDATED 10/01/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733480July 12, 2015
ENGINE
DRIVING HOME FROM THE RIVER TOWING MY BOAT A SPARK PLUG BLEW OUT OF THE ENGINE WITH NO WARNING LEAVING ME STRANDED IN THE MIDDLE OF THE DESERT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724717June 11, 2015
SEAT BELTS
MALE END OF SEATBELT WILL NOT CLAMP INTO FEMALE PORTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722874June 2, 2015
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING AT 65 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND THE BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. ...UPDATED 07-08-15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722617June 1, 2015
TIRES, TIRES:TREAD/BELT
TREAD SEPARATION ON LEFT REAR TIRE ON INTERSTATE 10 EAST NEAR JACKSONVILLE, FL CAUSING TRUCK TO SLIDE INTO OTHER LANE AND DAMAGING FENDER WELL AND REAR FENDER. TIRE WAS PURCHASED IN 2008 AND HAD SAFE LEVEL OF TREAD REMAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715642May 11, 2015
ELECTRICAL SYSTEM
THE PROBLEM STARTED WITH THE VEHICLE NOT STARTING AND THE BATTERY APPEARING TO BE DEAD. BATTERY WAS REPLACED AND NOW THE ELECTRICAL ISSUES ARE WIDESPREAD AND OUT OF CONTROL. THE RADIO, WIPERS, DOME LIGHTS AND DASH LIGHTS GO OFF AND ON AND THE STARTER TRIES TO START THE TRUCK AFTER IT IS RUNNING. I HAVE BEEN LOCKED OUT OF THE TRUCK DUE TO THE LOCKS ENGAGING ON THEIR OWN AND I HAD TO PULL OVER IN A SEVERE RAINSTORM DUE TO THE WIPERS THAT ALL OF A SUDDEN STOPPED WORKING. IT HAS BEEN ROOT CAUSED TO BE WATER INTRUSION INTO THE VEHICLE FROM THE WINDSHIELD GETTING INTO THE FUSE BOX AND THE GEM MODULE IS NOW BAD. I HAVE RESEARCHED THIS AND IT VERY FRUSTRATING TO KNOW THAT THIS PARTICULAR VEHICLE YEAR IS WELL KNOWN FOR THIS ISSUE. I HAVE READ LITERALLY A THOUSAND COMMENTS OF PEOPLE HAVING THE EXACT SAME ISSUE WITH NO RESOLUTION FROM FORD. NO RECALL WAS ISSUED AND WE HAVE TO SPEND A LARGE SUM OF MONEY TO FIX A KNOWN ISSUE WITH THIS AND SIMILAR VEHICLES. NOW THE FORD DEALER IS TELLING ME THE GEM MODULE HAS BEEN ON BACK ORDER FOR MONTHS AS THEY ARE RESOURCING THE PRODUCT, SO I CAN'T EVEN GET THE PARTS TO FIX IT. I AM FORTUNATE THIS DID NOT RESULT IN A SEVERE ACCIDENT OR FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715484May 9, 2015
ENGINE
WAS DRIVING MY VEHICLE AND THE SPARK PLUG WAS BLOWN OUT OF THE ENGINE. COULD HAVE CAUGHT ON FIRE. NEVER HEARD OF THIS HAPPING BEFORE UNTIL THE TOW TRUCK DRIVER TOLD ME HIS EXPEDITION WITH A TRITONV8 DID THE SAME THING. DEALER WANTED $700 TO FIX THE SPARK PLUG AND $1200 TOTAL TO REPLACE ALL COIL PACKS AND PLUGS WHICH IS RIDICULOUS FOR A NON-CUSTOM PICK UP TRUCK. WHAT IF MY WIFE WOULD HAVE BEEN DRIVING AND NOT KNOWN WHAT TO DO? IT COULD HAVE CAUGHT FIRE OR CAUSED A CRASH. THE DEALER RATTLED OFF THE ESTIMATE LIKE THEY DO IT ALL THE TIME WHICH TELLS ME THIS IS A DEFECT IN MANUFACTURING AND WHY HAS THIS NOT BEEN RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714541May 4, 2015
VEHICLE SPEED CONTROL
I WAS DRIVING TO THE OFFICE, AND APPROACHED A RED LIGHT SO I STARTED SLOWING DOWN. ONCE I REACHED 15 MPH MY 2002 4.2 L F150 ACCELERATED EXTREMELY HIGH. I WAS APPLYING THE BRAKE BUT THE TRUCK WAS STILL SLOWLY MOVING, SO WITH MY FOOT STILL ON THE BRAKE I TURNED INTO THE OFFICE PARKING LOT. I TRIED TO PUT IT IN PARK BUT IT WAS A STRUGGLE, I CALLED MY DAUGHTER OUTSIDE WHEN I WAS IN THE OFFICE PARKING LOT, AND SHE TOLD ME THE REAR TIRES WERE SPINNING. WHEN I FINALLY GOT IT IN PARK I TURNED THE TRUCK OFF. I GAVE IT APPROXIMATELY ONE MINUTE AND TURNED THE TRUCK BACK ON, AND IT WAS STILL ACCELERATING EXTREMELY HIGH SO I TURNED THE TRUCK BACK OFF SO IT WOULDN'T DAMAGE MY ENGINE. AFTER AN HOUR I TURNED THE TRUCK BACK ON, AND THE TRUCK WAS BACK TO NORMAL. AFTER DOING A BIT OF RESEARCH I SAW TONS OF ARTICLES WITH INSTANCES SIMILAR TO MINE, SO I DISCONNECTED THE CRUISE CONTROL SWITCH AND TOOK IT TO THE NEAREST SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705772April 15, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING AT 5 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 5/20/15*CN UPDATED 10/05/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703528April 3, 2015
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703431April 2, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING AT 15 MPH CYLINDER #5 SPARK PLUG LIBERATED IT SELF FROM THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694226March 14, 2015
POWER TRAIN
I BACKED OUT OF MY DRIVEWAY WITH NO ISSUES. I GOT TO WORK AND PARKED MY TRUCK. LATER THAT NIGHT I WENT TO MOVE MY TRUCK TO THE FRONT OF THE WAREHOUSE AND MY TRUCK WOULD NOT GO INTO REVERSE. WHEN IT IS IN NEUTRAL AND I PRESS THE GAS THE TRUCK WILL MOVE FORWARD. IN THE PAST WEEK I HAVE REPLACED THE BATTERY, STARTER RELAY SOLENOID WHICH SITS ON THE FIREWALL, AND THE NEUTRAL SAFETY SWITCH OR TRANSMISSION GEAR CONTROL SOLENOID AS I HAVE HEARD IT CALLED. NONE OF THIS HAS FIXED MY TRUCK AND I DO NOT THINK IT SHOULD BE GOING OUT AT 109,XXX MILES. LOW INCOME AND RELY HEAVILY ON MY TRUCK TO GET AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693994March 12, 2015
ENGINE
THE SPARK PLUGS WERE BLOWN OUT OF THE HEADS; THE THREADED PORTION OF THE HEAD WAS STRIPPED; HELI COILS WERE USED TO CORRECT THE PROBLEM; THIS HAPPENED THREE TIMES NOW IN LESS THAN A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690903February 26, 2015
STRUCTURE:BODY
I OWN TWO FORD SUPER CABS AND BOTH TRUCKS THE BACK PASSENGER DOORS FROZE SHUT. ON ONE I PAID OVER $500 FOR THE PARTS AND THEN HAD A MECHANIC REPAIR THE DOORS AND I WAS TOLD THAT THIS WOULD LAST FOR APPROXIMATELY FIVE YEARS. ON THE ONE I LISTED ABOVE I WENT ON YOU TUBE AND THEY HAVE VIDEOS HOW TO FIX THE PROBLEM. THEY SAY THAT ALL FORD TRUCK SUPER CABS, I.E. F150, F250, AND F350 THE REAR DOORS WILL EVENTUALLY FREEZE UP. THIS IS A VERY SERIOUS SAFETY HAZARD FOR THE BACK SEAT PASSENGER. THE PROBLEM IS THAT THEY USED A PLASTIC CONNECTOR FOR THE TERMINAL OF THE RELEASE CABLE INSTEAD OF ONE MADE OF METAL. THE PLASTIC DETERIORATES IN THE HEAT WHICH DOES NOT ALLOW THE CABLE TO PULL THE RELEASE MECHANISM FAR ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150