Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11477091August 2, 2022
POWER TRAIN, STRUCTURE
The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, a humming and tapping sound was present coming from the rear undercarriage of the vehicle. The vehicle was taken to the local dealer who diagnosed that the underbody insulator was faulty and had caused damage to the driveshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously inspected under the NHTSA Campaign Number 21V986000 (Power Train, Structure) however, the vehicle experienced a failure after the inspection. The failure mileage was 26,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477119August 2, 2022
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated that while towing a trailer, he attempted to make a right turn while driving downhill. The trailer began to push into the vehicle and slide into the back end of the truck. The contact attempted to manually apply the trailer brakes but the trailer brakes failed. The traction control warning light appeared on the instrument panel as the contact began to lose control of the vehicle. The trailer pushed the vehicle off the road and onto a mount of dirt and stone. The trailer damaged the rear bumper and rear right corner panel of the vehicle due to the failure. The contact did not suffer any injuries due to the failure. A police report was not filed since the failure occurred on his property. The dealer was initially notified of the failure and offered no assistance. The contact took the vehicle to an independent mechanic where the vehicle was repaired for the damage. The contact then received a recall notice for NHTSA Campaign Number: 22V193000 (Electrical System). The vehicle was taken to the dealer and the recall was serviced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle had been repaired. The failure mileage was approximately 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11477053August 1, 2022
POWER TRAIN
Drivers side rear axle bolt sheared off. Noticed noise coming from rear while driving, removed wheel, bolt head and washer fell to the ground. Bolt head and washer we’re both retained. Local dealerships (albuquerque, NM) do not have the capacity to diagnose the truck for a minimum of two weeks. The structural integrity of the axle and drivetrain are in question.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476900August 1, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476457July 29, 2022
POWER TRAIN
Broken retaining bolt holding the wheel on the right rear axle. Dealer said too dangerous to drive so they replaced axle. Dealer has old axle and broken bolt. This problem exists in the 2021 F150 Powerboost truck with 9.75 in 3/4 floating axle. Several postings on F150 forum of this happening to others with same truck. Nothing holding rear wheel on except brake caliper if bolt brakes and wheel wobbles loose. When service tech takes wheel off to rotate tires the broken bolt falls on the floor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476104July 27, 2022
POWER TRAIN, WHEELS
Rear passenger axle bolt sheared off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475862July 26, 2022
POWER TRAIN
When drive train goes into electric drive mode, the vehicle will jump/lurch/bang after stopping like I was hit by another car pretty hard. This will only happen when the engine either goes into hybrid electric mode or engine turns off after a stop in sport and other modes. It will not happen in tow mode where the engine stays on. The issue is the aux pump on the transmission going bad, this was found by dealer and part is on national backorder. Truck can jump a foot forward at red light if foot is not smashing the brake pedal down - seems to be an issue popping up daily on forums from others having issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475878July 26, 2022
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact had received notification of NHTSA Campaign Number: 22V193000 (Electrical System) and the vehicle was taken to the local dealer and the integrated trailer brake control module software was updated. The recall repair was completed. The contact stated that while starting the vehicle, the trailer brake module fault warning message was displayed and turn signals were blinking rapidly. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475889July 26, 2022
WHEELS
The wheel hub axle bolt sheared off under normal conditions-dealer was unaware this was even an issue and told me the bolt they found within my wheel assembly and its attached washer was picked up off of the road (road debris) that they removed it and it would not grind anymore. I did basic research as an uninformed consumer and within seconds learned this is an issue on hundreds of other power boost pickup trucks. There is extensive documentation online regarding this issue. I called my dealer who has yet to respond to me. This is a major safety issue-the only thing holding the wheel on is the brake caliper. With as many documented cases as I can easily see online-the fact that my dealer is not aware of this indicates Ford has done nothing about it. This should be a recall. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475757July 25, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
The contact owns a 2021 Ford F-150. The contact stated that the gear shifter seized while shifted in park(P) and was unable to shift to the intended gear. Additionally, the gear shifter fractured when the contact forcefully shifted out of the park(P). The contact had been waiting for the vehicle to be towed to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and was forwarded to roadside assistance. The failure mileage was approximately 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475348July 22, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving with my wife and our one month old baby on I-25 in Albuquerque on a hot day (truck screen indicated 106 F) when suddenly the AdvanceTrac traction control, forward pre-collision braking, adaptive cruise control, and ABS system warnings all came on the dashboard. At the same time the brake pedal went limp (no braking action for the first ~50% of the pedal press). I slowed the truck by coasting for over a mile and picked an off-ramp that I expected to be empty before getting off the highway. Upon exiting the highway, I pressed the brake pedal all the way down and at 90-95% of the pedal compression the brakes finally engaged but locked up the rear wheels leading us to skip and skid across two lanes. We were able to come to a stop in the middle of the ramp and then gently moved over to the side of the exit, again locking up the rear wheels when we came to a stop. Upon turning the truck off and turning it back on again everything went back to normal suggesting that it was some subsystem that caused the electronic brake booster and ABS to become unresponsive. After a week at the local Ford dealer, the service technicians were able to find the error code C05CF. This error code appears to be officially only triggered by "Brake Master Cylinder Piston Position Sensor "B" -This DTC sets due to incomplete or improper module programming procedures." Which suggests this problem may have been lingering for over 30k miles of use. Ford technicians updated the traction control module firmware, body control module firmware, and then reproduced the issue leading them to perform an ABS system calibration which they claim fixed the issue. It is claimed that no component replacement was necessary, only software updates and calibration. Full dealer notes attached as .pdf It's crazy to think a software bug caused our brake system to almost entirely fail on the highway, particularly with an error code that should only have been able to been generated at the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475125July 21, 2022
POWER TRAIN
Truck does not always does not always downshift to a lower gear at a stop and instead remains in 8th gear. This poses a safety risk do to a lack of acceleration and also causes an unanticipated sudden jerk when it does finally does engage in a lower gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474975July 20, 2022
POWER TRAIN
Drive shaft on 21 F150 broke in half while driving on 07/01/2022. I was traveling at 35+ MPH. This could have been much worse at a higher speed. Truck has been to local dealer (Mac Haik) for service twice in last few months, they never mentioned the recall. Dealer contributed to failure by not evaluating issue for over 20,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474152July 15, 2022
VISIBILITY/WIPER
The contact owns a 2021 Ford F-150. The contact stated while using windshield wipers, the wiper arms detached. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 22V250000 (Visibility). The approximate failure mileage was 15,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473811July 14, 2022
POWER TRAIN
truck lurches and shudders when sifting, been back to dealer several times but they can't fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473505July 12, 2022
UNKNOWN OR OTHER
During early morning hours and in the late evening during sunset the navigational screen goes blank for several minutes . The radio still works been nothing can be seen on the screen. If using the navigation this could create a problem because you can see where to turn .The problem has not been reported to a dealer but I have a video of the problem with date and time. This has happened several times already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472664July 7, 2022
WHEELS
Left rear axle bolt sheared off into the wheel spontaneously. It is available for inspection. . Currently at dealer right now for repair. Dealer indicates vehicle not safe to drive due to potential for loss of wheel, brake components and wheel hub/axle during travel. I have not experienced loss of a wheel while driving luckily. There were no warning lamps/messages etc. No symptoms of the problem prior to failure were noted. The only sign of an issue was loud squealing from the left rear wheel when brakes were applied or when turning the steering wheel slightly either right or left. Refer to the following for additional cases. https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared. No TSBs have been issued on this based on database search.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472755July 7, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472690July 7, 2022
AIR BAGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On June 17, 2022 while driving to work on highway in Nee York Stare, I put the adaptive cruise control on so I could adjust my drivers side rear view mirror. The truck suddenly lunged to the left striking a guard rail and overturned several times. Despite being a direct high speed impact to the guard rail and overturning , the steering airbag did not deploy. See police report attached. Due to this , I sustained major internal tissue damage including: a broken sternum, punctured lung bruised aorta, 4 fractures to the vertebrae in both my upper and lower spine and 4 broken ribs in my upper rib cage. I spent a total of 11 nights in the hospital including 4 nights in the ICU. I have not been cleared to return to work and instill under medical care. I understand there was a airbag/steering column recall on other F150s but I strongly suspect that the reveal needs to be expanded to mite vehicles such as mine. All the Doctors that treated me said my injuries were the direct result of the steering wheel airbag not deploying. The state trooper that reined me from my vehicle , as well as one of the witnesses both told me that my steering airbag did not deeply. I also have pictures as well.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11472248July 4, 2022
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The vehicle was unlocked, and I was in bed. At 1:35AM the tailgate just opened without any input from me (the remote was in another part of the house), and I received an alert from FordPass that the tailgate has been opened. I immediately checked the area outside and it was dark as I live in a very rural area. I turned on the all zone lightning, and nothing was seen. I closed the tailgate remotely, and I heard it latch properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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