Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#11181651February 21, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING GAS TANK, STATION FUELING NOZZLE DID NOT SHUT OFF, OVERFLOWING TRUCK FILL PIPE. AT NEXT FUELING, GAS PIPE WAS STILL FULL OF GAS AT TOP FLAP VALVE; COULD NOT PUT GAS INTO FUEL TANK. TOOK VEHICLE TO DEALER; WHO INDICATED THAT FUEL TANK WAS "COLLAPSED" DUE TO VACUUM CREATED BY STOPPED UP VENT SYSTEM. FUEL TANK AND ACCESSORIES BEING REPLACED, BUT DEALER CHARGED ME FOR WORK. SAFETY ISSUE IS COLLAPSED FUEL TANK MAY BREAK, LEAK AND CAUSE A GASOLINE FIRE, AT ANY TIME. THERE IS A SYSTEM DESIGN FLAW, OR CRITICAL EQUIPMENT ITEM FAILURE, THAT WOULD NOT FUNCTION PROPERLY WHEN TANK IS OVERFILLED. IT IS NOT UNCOMMON THAT FUEL STATION GAS VALVES ON END OF STATION HOSE FAIL TO SHUT OFF WHEN TANK IS FULL, SO THE FUEL SYSTEM DESIGN SHOULD TAKE THIS FACT INTO CONSIDERATION. THIS IS A SEVERE SAFETY HAZARD WHICH COULD RESULT IN AN ACCIDENT, FIRE AND/OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181053February 19, 2019
VEHICLE SPEED CONTROL
MY FORD TRUCK HAS HAD ISSUES WITH LURCHING WHILE AT A STOP, HARD DOWNSHIFTS. AND AS OF FRIDAY NIGHT, GOING FROM 75 MPH ON THE INTERSTATE TO A DEAD STANDSTILL AS THOUGH MY TRANSMISSION LOCKED UP. ALMOST CREATED A PILEUP ON INTERSTATE 70. THEN WOULD HAVE RPM BTWN 5 TO 8 GOING 20 MPH. 2015 MODEL V8 WITH ECOBOOST. MY YEAR WAS NOT PART OF THE RECALL ANNOUNCED BUT THE SYMPTOMS DESCRIBED IN THAT RECALL FIT MINE EXACTLY. I AM GOING TO FILE A COMPLAINT WITH FORD AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181107February 19, 2019
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WIPER WIRING WAS FAULTY, WHICH CAUSED THE WIPERS TO GRIND WHEN IN USE. THE VEHICLE WAS TAKEN TO OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL 36801) WHERE IT WAS DIAGNOSED THAT THE WIRES IN THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED BECAUSE AN ELECTRICAL FAILURE COULD OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180397February 15, 2019
VEHICLE SPEED CONTROL
P2112 OBD ERROR CODE - THROTTLE BODY CLOSED - WHILE DRIVING AT ANY SPEED - IN THIS CASE ON THE HIGHWAY - ENGINE WOULD DROP TO LIMP MODE, VARIOUS ERRORS DISPLAY ON DASH. HAVE TO PULL OVER, SHUT OFF ENGINE, THEN RESTART IT TO RESET. KNOW ISSUE WITH NUMEROUS FORD F150 ECOBOOST AND MUSTANG GAS ENGINES. THIS IS VERY DANGEROUS ESPECIALLY IF I CANNOT PULL OFF TO THE SIDE TO SHUT OFF THE MOTOR. VERY HIGH POSSIBILITY OF GETTING REAR-ENDED BY OTHER FAST MOVING CARS POTENTIALLY CAUSING HARM TO DRIVER AND OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180017February 14, 2019
VISIBILITY/WIPER
ON A MAJOR HIGHWAY IN ELK GROVE ILLINOIS DURING RUSH HOURS. 45 MPH . OUTSIDE TEMPERATURE WAS 27 DEGREES ABOVE ZERO. ROAD WAS WET WITH SALT FROM PREVIOUS SNOW FALL. WINDSHIELD WAS COLLECTING HEAVY SPRAY BACK FROM OTHER VEHICLES IN FRONT OF MY TRUCK. WHEN APPLYING WINDSHIELD WASHER THE WASHER FAILED TO SPRAY. RESULTING IN A VERY SMEARED AND HEAVY ROAD DIRT ON WINDSHIELD. IT WAS VERY FRIGHTENING TO NOT BEING ABLE TO SEE IN FRONT OF ME. I WAS UNABLE TO PULL OVER AND CLEAN THE WINDSHIELD MANUALLY AT THAT MOMENT. THIS HAS HAPPENED TWICE THIS WINTER AND I FOUND THIS TO BE VERY THREATENING TO PROPERLY MAINTAIN SAFE DRIVING UNDER THESE CIRCUMSTANCES. THIS ONLY HAPPENS WHEN BELOW FREEZING AND THERE IS -35 BELOW ZERO WASHER FLUID IN THE RESERVOIR I HAVE MADE AN APPOINTMENT AT A FORD DEALERSHIP WHICH THEY HAVE A BULLETIN REPAIR ON THIS. NO ACCIDENTS BECAUSE OF THIS YET. I BELIEVE IN PUTTING UP THE GUARD RAIL BEFORE THE VEHICLE RUNS OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180109February 14, 2019
POWER TRAIN, UNKNOWN OR OTHER
4WD ISSUES. WHILE DRIVING -GOES IN AND OUT OF FULL TIME 4WD FOR NO REASON. BECOMES HARD TO STEER AND OFTEN PULLS TO ONE SIDE OR ANOTHER. WHEN I WANT TO BE IN 4WD-A (AUTOMATIC/AWD) IT WILL NOT ALLOW ME TO SHIFT BACK OUT OR IT WILL STAY IN 4WD-H FULL TIME. EVEN WHEN I COME TO STOP IT WILL NOT SHIFT OUT OF 4WD DESPITE INDICATOR SAYING THAT IT HAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179944February 13, 2019
VISIBILITY/WIPER
THE REAR WINDSHIELD SHATTERED DURING DEFROST MODE. THE VEHICLE WAS PULLING AWAY FROM A STOP SIGN WHEN THE GLASS SHATTERED. THERE WAS NO IMPACT, THE VEHICLE WAS TRAVELING UNDER 20 MILES PER HOUR, THE TEMPERATURE OUTSIDE WAS APPROXIMATELY 20 DEGREES, AND THE HEAT SETTING INSIDE WAS SET TO "MAX". THE REAR GLASS PANES ON EITHER SIDE OF THE SLIDING WINDOW SHATTERED SIMULTANEOUSLY WITH A SOUND THAT COULD BE DESCRIBED AS A "GUN SHOT". BROKEN GLASS FELL INTO THE CAB OF THE TRUCK AND ON TO THE SEATS AND FLOOR. NORMALLY MY CHILDREN ARE SEATED IN THE REAR OF THE VEHICLE. ON THIS PARTICULAR MORNING, THE REAR OF THE VEHICLE WAS EMPTY. THE EVENT OCCURRED ABOUT 3 MILES FROM MY HOME, SO THE VEHICLE HAD ONLY BEEN RUNNING FOR ABOUT 10 MINUTES. I BELIEVE THAT THE SAFETY RISK IS A RESULT OF A MATERIALS DEFECT COMBINED WITH A HEATING SYSTEM FAILURE. THE GLASS IS LIKELY EXPERIENCING SEVERE THERMAL SHOCK DURING DEFROST MODE. THERMAL SHOCK LEADS TO SHATTERING EVEN IF THE GLASS IS TEMPERED. FORD SHOULD RECALL THIS REAR WINDOW ASSEMBLAGE AND ASSOCIATED HEATING COMPONENTS IMMEDIATELY. FORD CUSTOMER SERVICE WAS CONTACTED AND A CASE NUMBER WAS ASSIGNED. AFTER REPAIRS WERE COMPLETE, A COPY OF THE INVOICE WAS HAND DELIVERED TO A FORD DEALERSHIP WITH A REQUEST THAT FULL REIMBURSEMENT BE RECEIVED FOR REQUIRED REPAIRS DUE TO MATERIAL DEFECTS AND FAULTY HEATING SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176433February 12, 2019
STRUCTURE:BODY
I BOUGHT MY 2015 FORD F150 SUPER CAB TRUCK USED IN JULY 2015. SINCE DECEMBER 2018 THE DRIVER SIDE DOOR'S (FRONT & BACK) WILL NOT OPEN WHEN ICE OR WATER IS PRESENT BELOW FREEZING TEMPERATURES. IF AND WHEN I CAN GET THEM OPEN THEY WILL NOT LATCH BACK. SO FAR THIS WINTER THIS HAS HAPPENED SEVERAL TIMES. THE FIRST TIME WAS IN DECEMBER 2018 WHILE VISITING AT A HOSPITAL IN MUNCIE, INDIANA. AFTER VISITING FOR SEVERAL HOURS THE TEMPERATURE HAD DROPPED. I UNLOCKED THE DOORS WITH THE REMOTE AND THE DOOR WOULD NOT OPEN. THEN AFTER I PULLED HARD SEVERAL TIMES IT FINALLY OPENED BUT WHEN I CLOSED THE DOOR T WOULD NOT LATCH. AFTER MANY UNSUCCESSFUL TRIES AT GETTING THE DOORS TO LATCH I HAD TO WRAP MY BELT THROUGH THE TOPS OF THE OPENED WINDOWS TO HOLD THE DOORS CLOSED. THE DOOR OPEN ALARM THEN CONTINUED TO SOUND FOR THE TWO AND ONE HALF DRIVE HOME. IT HAD RAINED EARLIER IN THE DAY BUT THEN WITH TEMPERATURE AT ABOUT 28 DEG., THEY FROZE UP. THE NEXT THREE TIMES THE SAME THING HAPPENED BUT OVER NIGHT, FINDING THE SAME PROBLEM IN THE MORNING. I COULDN'T USE THE TRUCK SAFELY SO IT SAT IN THE DRIVEWAY UNTIL IT THAWED. THE LAST (FIFTH) TIME I RAN THE ENGINE AND HEATER FOR ABOUT A HALF HOUR UNTIL I COULD GET IT TO LATCH. HERE IT IS AGAINST THE LAW TO LET A VEHICLE RUN WHILE UNATTENDED. I DID GET AN OFFICIAL LOOKING QUESTIONNAIRE IN THE MAIL AND I SENT IT TO ADVANTAGE FORD IN CONNERSVILLE, INDIANA (I THINK). I SHOULD HAVE KEPT A COPY FOR MYSELF. THIS IS NOT ONLY AN INCONVENIENCE BUT VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175958February 9, 2019
ELECTRICAL SYSTEM
MY 2015 FORD F150 LARIAT HAS A PROBLEM WITH THE ELECTRIC TAILGATE RELEASE. TAILGATE OPENS WHEN NOT SUPPOSED TO. OPENS WHEN TRUCK IS STARTED, DURING DRIVING, AND WHEN TRUCK IS TURNED OFF. HAS HAPPENED FOR THE PAST 60 DAYS. TRUCK IS BEYOND WARRANTY AND NO RECALL NOTED. TAILGATE COMES OPEN WHILE TOWING TRAILER, CAUSING ISSUES. WHEN I TOW A TRAILER I HAVE TO PULL FUSE FOR TAILGATE RELEASE SO THAT IT DOES NOT DROP DURING DRIVING. VERY ANNOYING AND DANGEROUS. MOSTLY DO HIGHWAY DRIVING. CLICKING NOISE ON PASSENGER SIDE FLOOR WHEN TAILGATE IS CLOSED, TAILGATE WILL STAY CLOSED WHEN DOOR IS LOCKED. ONCE DOORS ARE UNLOCKED TAILGATE OPENS. NEED TO STEP OUT OF TRUCK, WHILE DOOR IS OPEN I LOCK THE DOORS, WALK TO TAILGATE CLOSE IT, RUN BACK TO DRIVERS SEAT, CLOSE DRIVERS DOOR AND PRESS DOOR LOCK BUTTON AGAIN TO KEEP TAILGATE LOCKED. WORKS SOMETIMES, OTHER TIMES I WILL BE DRIVING AND THE TAILGATE OPENS DURING DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174454February 5, 2019
VEHICLE SPEED CONTROL
I WAS TRAVELLING ALONG AT HIGHWAY SPEED AND SUDDENLY THE TRUCK LOST RESPONSIVENESS TO THE ACCELERATOR PEDAL AND WENT INTO LIMP MODE. I HAD TO MOVE OVER TO THE SHOULDER OF THE ROAD RAPIDLY TO AVOID BECOMING A HAZARD TO OTHER DRIVERS AS MY SPEED WAS SLOWING SIGNIFICANTLY. THIS HAS HAPPENED ON SEVERAL OCCASIONS ON BOTH SURFACE STREETS AND ON HIGHWAYS/FREEWAYS. I HAVE BEEN TOLD THAT THE ELECTRONIC THROTTLE BODY IS FAULTY. THIS FAULT HAS CREATED A HAZARD FOR ME AND OTHER DRIVERS DUE TO THE SUDDEN LOSS OF POWER AND THE HAZARD THAT REPRESENTS ON ROADS WITH NO SHOULDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174563February 5, 2019
VEHICLE SPEED CONTROL
SPEEDOMETER READS 15 MPH WHEN PARKED AND 15 MPH MORE THAN ACTUAL WHILE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172825January 29, 2019
STRUCTURE:BODY
THIS VEHICLE IS EQUIPPED WITH THE "PANORAMIC SUNROOF/MOONFOOF". IT HAS NEVER WORKED FLAWLESSLY SINCE THE DAY I PURCHASED THE VEHICLE. 3 DAYS AGO, IT OPENED AND NOW WILL NOT CLOSE. MY VEHICLE BASICALLY HAS A PERMANENT HOLE IN THE ROOF. FORD DEALER SAYS THIS IS COMMON PROBLEM AND THE ENTIRE WINDOW FRAME HAS TO COME OUT OF THE CEILING AND BE REPLACED BY THE ONE THAT FORD HAS "REDESIGNED"...BUT NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172463January 28, 2019
STRUCTURE:BODY
REAR ENTRY DOORS FREEZE OPEN AND WILL NOT LATCH. RECALL 18N03 INSTALLED ON JANUARY 25, 2019 AND BOTH DOORS FAILED TO LATCH THE NEXT DAY. DROVE TO THE DEALER USING A RATCHET STRAP TO HOLD DOORS SHUT WHERE DEALER TOOK VEHICLE INTO CHOP TO DEFROST. THIS ISSUE PERSISTS - PREVIOUS RECALL BY FORD DONE IN APRIL - AFTER WINTER SEASON. HAVE BEEN PLEADING WITH DEALER SINCE WINTER OF 2015 AND THEY SAID THEIR HANDS ARE TIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172468January 28, 2019
VISIBILITY/WIPER
WINDSHIELD WIPER FLUID NOT WORKING. FORD SAID TUBES FREEZE, I HAD TO PAY TO REPLACE BUT THE FLUID STILL DOES NOT COME OUT WHEN TEMPERATURES BELOW 20 DEGREES. I AM USING RAIN-X FLUID RATED TO -30 DEGREES, SAME FLUID WORKS IN OTHER VEHICLES. ONCE ENGINE IS WARM AND STOPPED FOR 20 MINUTES, FLUID WILL SOMETIMES WORK. I THINK THE PLASTIC TUBES FORD CHARGED ME FOR SHOULD BE REPLACED WITH METALLIC ONES THAT WILL NOT CONSTRICT/SHRINK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172636January 28, 2019
VISIBILITY/WIPER
WINDSHIELD WIPER FLUID DISPENSER FREEZES EVEN WITH -30 DEGREE FLUID IN IT. IT BECOMES VERY DANGEROUS FOR VISIBILITY WHEN SNOW, SLUSH OR SOMETHING HIT THE WINDSHIELD. IT HAPPENS ANYTIME IN LOW TEMPS AND DOES NOT DEFOREST EVEN WHEN THE TRUCK HAS BEEN RUNNING FOR A LONG PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172422January 27, 2019
ELECTRICAL SYSTEM
I WAS DRIVING DOWN A CITY ROAD WHEN THE ELECTRICAL SYSTEM FAILED ON 11/13. THE ENTIRE ELECTRICAL SYSTEM WOULD GO DARK FOR A MINUTE AND THEN COME BACK ON FOR A FEW SECONDS, DURING WHICH I RECEIVED NUMEROUS WARNING MESSAGES. WHEN THE SYSTEM WAS OUT, THE DASHBOARD DISPLAY WAS DEAD AND POWER STEERING WAS OFFLINE. I STARTED TO RECEIVE WARNING MESSAGES ABOUT THE CHARGING SYSTEM ON 11/6. I BROUGHT IT TO THREE DIFFERENT PLACES BEFORE IT FAILED. ON 11/6 ADVANCE AUTO PARTS TOLD ME IT WAS FINE. THE LIGHT WENT AWAY AND LATER RETURNED.ON 11/8 AUTOZONE SAID THE BATTERY NEEDED A CHARGE. 11/9 MONRO SAID THE ALTERNATOR MAY NEED TO BE REPLACED. AFTER MONRO, I MADE AN APPOINTMENT WITH FORD. FIRST AVAILABLE WAS 11/14. THE INCIDENT OCCURRED AFTER NOT DRIVING THE TRUCK 11/10-11/12. AFTER THE INCIDENT, I HAD THE TRUCK TOWED TO FORD FOR SERVICE. THE DEALERSHIP FINALLY AND RELUCTANTLY TOLD ME THE CAUSE OF THE FAILURE. APPARENTLY, ONE OR MORE OF THE WIRES CONNECTED TO THE ALTERNATOR HAD BEEN SEVERED BY RUBBING AGAINST THE HOUSING MEANT TO PROTECT THEM. THE TRUCK WAS ONLY 3.5 YEARS OLD AND HAD FEWER THAN 15,000 MILES ON IT. FORD REFUSED TO COVER IT AS IT WAS 6 MONTHS OUT OF WARRANTY. THE CAUSE OF THE FAILURE SEEMS TO BE EITHER A DESIGN FLAW OR A QUALITY CONTROL ISSUE. IF EITHER OF THOSE ARE THE CASE, A RECALL MAY BE NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171655January 23, 2019
STRUCTURE:BODY, SEAT BELTS
I HAVE AN EXTENDED CAB 2015 F-150 PICK UP TRUCK. THE REAR SUICIDE DOORS DO NOT LATCH CLOSED WHICH LEAVES THE FRONT SEAT BELT ATTACHMENT UNATTACHED TO THE CAR WHATSOEVER. I TOOK THE TRUCK TO ED SHULTS FORD IN JAMESTOWN, NY AND THEY DETERMINED THE REAR DOOR LATCH CABLE IS STRETCHING OUT WHICH KEEPS THE DOOR FROM LATCHING. THIS IS HAPPENING ON A 3 YEAR OLD TRUCK. THE DEALER ALSO INFORMED ME THAT THEY SEE THIS SEVERAL TIMES A WEEK ON OTHER F-150'S WITH THE EXTENDED CAB REAR SUICIDE DOORS. NO RECALL OR TSB HAS BEEN ISSUED SO THEY ARE CHARGING ME TO FIX THE CABLE AND LATCH. THIS IS A HUGE SAFETY CONCERN FOR ME. THE DOORS NEED TO LATCH, HOW LONG WILL THIS "FIX" LAST FOR? THE TRUCK IS 3 YEARS OLD, I SHOULD NOT NEED TO REPLACE DOOR CABLES ON THE INSIDE OF THE DOOR EVER, LET ALONE WITHIN 3 YEARS FROM BEING PRODUCED. THE DOOR CABLE IS INTERNAL TO THE DOOR AND NOT AFFECTED BY SWINGING THE DOOR OPEN. I AM ASKING FOR FORD TO ADDRESS THE SAFETY CONCERN AND PROVIDE ALL CUSTOMERS WITH A SAFE, LONG TERM FIX FOR THIS DOOR LATCH MECHANISM ON 2015 F-150'S WITH REAR SUICIDE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171126January 21, 2019
VISIBILITY/WIPER
BELOW ABOUT 25 DEGREES FAHRENHEIT, THE WINDSHIELD WASHER SYSTEM FREEZES UP AND IS UNUSABLE. THIS IS DESPITE HAVING FLUID CERTIFIED TO -45 DEGREES CENTIGRADE IN THE SYSTEM. THE FREEZE UP OCCURS REGARDLESS OF WHETHER THE VEHICLE IS BEING DRIVEN OR IS PARKED. THE SYSTEM IS ALWAYS UNUSABLE BELOW 20 DEGREES FAHRENHEIT. THIS HAS BEEN A PERSISTENT PROBLEM EVERY WINTER SINCE THE VEHICLE WAS NEW. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY ARE UNABLE TO DETERMINE THE PROBLEM. I SUSPECT THIS IS A DEFECT THROUGHOUT THE MAKE/MODEL/YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170485January 17, 2019
POWER TRAIN
IN NORMAL DRIVING OPERATIONS, THE 6 SPEED AUTOMATIC TRANSMISSION HAS A INCREDIBLY STIFF DOWNSHIFT FROM 5TH GEAR TO 4TH GEAR. IN SLICK CONDITIONS CAN CAUSE THE TRUCK TO LOSE TRACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169889January 14, 2019
STRUCTURE:BODY
MY 2015 FORD F-150 IS SUBJECT TO A MANUFACTURER RECALL #17S33, NHTSA RECALL #17V652. I CONTACTED MY DEALER HOFFPAUIR FORD AT 902 N. KEY AVE LAMPASAS,TX 76550, TEL. 888-708-4036 (SERVICE DEPARTMENT - [XXX]), AND ARRANGED TO HAVE THE RECALL WORK PERFORMED ON 11-14-18. UPON ARRIVAL [XXX] INDICATED HE HAD USED ALL THE PARTS HE HAD ALLOCATED ON 4 OTHER VEHICLES. I HAVE ATTEMPTED TO RESCHEDULE, HOWEVER [XXX] INDICATES HE HAS NO RECALL REPAIR PARTS. PLEASE INDICATE HOW I MAY RECEIVE THESE PARTS AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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