Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11486865September 28, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford F-150. The contact stated that while driving at an unknown speed and depressing the brake pedal, the traction control and several unknown warning lights were illuminated. The failure reoccurred while driving at various speeds and after depressing the brake pedal. The vehicle was then taken to a local dealer where it was diagnosed with needing to replace the electric brake booster. The contact referenced NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic) as a possible solution however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that VIN was not included in the recall. The contact was advised to file complaint with the NHTSA Hotline. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486774September 27, 2022
POWER TRAIN, WHEELS
The rear axle bolts sheared off for unknown reasons. The symptom was a metallic rattling noise from the back of the vehicle - the noise was pieces of the axle bolts bouncing around inside the wheel center cap. The bolt in questions holds the rear axles in place. Vehicle has been at dealership for 2 weeks as they said it was a common problem that is a safety issue. Said it was possible for one or both of the rear wheels to fall off if I had continued driving it. Obviously losing one or two wheels is a huge safety concern. My dealer said he has seen this exact issue 4-5 times on similar trucks. Vehicle is less than 9 months old and has less than 13,000 miles on it. Vehicle is being repaired under warranty but using the same parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486368September 26, 2022
POWER TRAIN
A noise being heard any the rear-end of the truck. Upon taking the rear tire off for investigation a bolt head was noticed in the center of the rim. This bolt came from the axle. The bolt in question holds the axle in place, if driven for a great distance then a chance of the axle floating towards the gear which could have caused a major safety concern for the occupants of the truck and anyone on the road Truck is currently at the shop, but dealer is replacing parts with same components. No root cause has been found to address concern. Other side of axle could reflect the same condition
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485587September 21, 2022
WHEELS
The bolt that holds the wheel hub on the rear axel sheered off on both sides of the vehicle. This occurred on two different occasions about 3 months apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485634September 21, 2022
VISIBILITY/WIPER
In April 0f 2022 I received a recall notice NHTSA 22V142 stating that my windshield wiper motor could stop working at any time. The recall has not been taken care of as of today 9-21-2022. I spoke with my dealership yesterday and they said that they have been told by Ford Motor Co. that they are Not to order the replacement motor to fix the issue unless the customer comes in with a broken motor. Why do we the customer have to wait until the motor stops working before this issue is fixed? What if it breaks during travel in heavy rain? The recall does state that this issue increases the risk of a crash. Ford is still building trucks that requires the part needed to fix my truck, so why am I having to risk getting caught in the rain? your help would be greatly appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485709September 21, 2022
WHEELS
I took my truck in for it's first oil change and tire rotation. I was called by the dealer a few hours later and told that when they pulled my rear tire off, the rear rotor axle bolt was seared and the vehicle is unsafe to drive. As the tire had never been removed previously they said it had to come from the factory that way, and that I was lucky the tire did not fall off while driving the truck. I was told the parts would be ordered and repairs done under warranty but it's been over a week with no information or results. I researched the internet and found hundreds of owners experiencing the same issue with the rear axle bolt being seared, apparently at the factory. If this makes the vehicle unsafe for the road and it's obviously affecting 100's of vehicles that I can find in some internet search, the problem is likely much worse. I have the exact issue reported in this forum at https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485421September 20, 2022
WHEELS, POWER TRAIN
There is a fairly common issue where there are bolts at the end of the rear axles (P/N 19S426) have the bolt head shearing off and rattling around inside the wheel. I had one such broken bolt. The issue is large enough that hundreds of owners are reporting this on Ford Truck forums, namely on the 2021 Ford F-150 Powerboost with the Max Tow Package like mine. Ford needs to recall this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485561September 20, 2022
POWER TRAIN
I brought my truck in for routine maintenance oil change & tire rotation and was notified by the dealership that the right rear axle bolt was broken off and that the axle needed to be replaced and that it wasn’t safe to drive it until it was replaced well here’s my problem I didn’t know it was broken or unsafe to drive and had I not brought it in for the oil change early I would still be driving it like that this is a serious problem which could result in a loss of control and accident I’m not the only one that has had this happen I’ve researched it a little and found multiple people on an F150 forum that have had the same experience
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485320September 19, 2022
ELECTRICAL SYSTEM
Audio system malfunction that resulted in deafening random electronic noise levels that would not stop until the battery was disconnected for a long period of time. I started a thread online (link below) and there are numerous others with the issue. There are multiple videos showing the issue. Some have reported a burning smell so there could be a fire risk as well. (https://www.f150gen14.com/forum/threads/dangerous-b-o-sound-system-issue.9254/) It really is loud enough to cause a crash and I believe it's just a matter of time if it hasn't already happened. My ears were ringing for several hours. To date Ford hasn't provided any resolution beyond just extending my factory warranty. The vehicle was taken to the dealer for a full week with no resolution - again, same as several others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485345September 19, 2022
POWER TRAIN
Passenger rear axle bolt broken. This seems to be happening only on Max tow equipped vehicles, LOTS of them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485338September 19, 2022
POWER TRAIN
The bolts that holds the wheel assemblies to the axle have both broke off. Right side in February and the left side in September. It allows the wheel and brake rotor assembly to move in and out on the axle shaft. The only thing holding the wheel on the truck is the brake rotor assembly. It was found during a tire rotation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485271September 19, 2022
POWER TRAIN
9.75HD Rear axle retaining bolt sheared off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484683September 15, 2022
POWER TRAIN
No part failure confirmed by Ford. Transmission has very hard downshift at highway speeds from 10th gear to 8th gear under moderate throttle causing the rear wheels to chirp. Had this happened during cold months it could have caused me to spin out. Ford states transmission is normal yet previous TSBs show consistent issues with the 10r80 transmission from My 2018 and up in regards to harsh, delayed shifts. No warning lamp other than traction/stability control flashed. I have had the dealer look but was told it is normal as with other drivers. I can't understand how chirping the tires on a down shift under moderate throttle can be considered normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484452September 14, 2022
POWER TRAIN
When in regular use of this hybrid Powerboost F150, the truck lurches forward on electric motor power as if you just got rear-ended. This happens every single time you have to come to a stop for more than 5 seconds. The only way to avoid this issue is to drive in"tow/haul" mode which keeps the truck's engine running. This defeats the purpose of a hybrid truck, and you have to remember to switch the running mode from normal to the haul/tow mode. This lurching had to be causing extra wear and tear on the drive train parts. Apparently the problem is a faulty "Transmission Fluid Auxiliary Pump". Many of us on the Ford F150 forums are waiting on our dealers for this back ordered pump. Apparently Ford continues to build vehicles while falling to provide a replacement pump? I am concerned as to the design of this pump as well. My"new" truck only has 7800 miles on it, a little over one year old, and the pump is defective. Is this going to be a reocurring problem? This is a safety issue and should be addressed ASAP. Thank you for your attention to this matter..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484538September 14, 2022
POWER TRAIN
Rear differential, passenger side axle bolt broke off. I removed the right rear wheel after hearing a metallic noise while braking to inspect, as soon as I removed the wheel a broken head bolt and washer fell out and you can clearly see the other piece of the bolt is still in the axle shaft. I am not sure if this bolt breaking off could cause loss of wheel or axle. But now my brakes are making noise, I believe as a symptom directly related to this issue. I looked up 2021+ F150 forums and customers with this max trailer tow axles are experiencing the same thing. I took the vehicle to the dealer today to get this inspected and am awaiting an update. The only indicators of a problem was loud metallic noise while braking, and a slight ringing sound while driving without braking. It was all sounding in the rear of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484237September 13, 2022
POWER TRAIN
My 2021 Ford powerboost Lariat lurches forward when at a stop in normal drive mode, it feels like someone rear ended the truck.This is a safety hazard if I don’t have my foot pressed hard on the brakes I could be launched into on coming traffic or hit someone crossing the street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484278September 13, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Complaint 1: Mar 14,2022 Manufacturer Recall Number22S12 NHTSA Recall Number22V-142 Parts for recall has not been made available yet, promised for 2nd quarter. We are not into 3rd quarter. How can Ford still produce new trucks if parts are not available to fix existing trucks on the road as it is a safety concern? Complaint 2: Error code P2C44 - requires replacement of Auxiliary Battery Insulator from Ford's internal doc SSM 50976. Was told part is also backed ordered for 45 days. Again how can Ford build new trucks if parts are not available! Please make them fix existing trucks on the road first before new trucks are built! What good are warranties when it takes months to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484313September 13, 2022
ENGINE
My vehicle has the 3.5L powerboost motor and it has been leaking coolant from the egr cooler since I bought the truck in 01/2022. This has caused my vehicle to overheat and has left me stranded on busy highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484182September 13, 2022
POWER TRAIN
I took truck in for an oil change and the service sept advised me that during the tire rotation they discovered the Axle bolt sheered off of driver side rear axle from normal use of truck. Dealer said ford advised them that the truck must sit till the axle is replaced due to it being a safety hazard to drive. My truck is now sitting at dealer waiting for a replacement axle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484145September 12, 2022
POWER TRAIN
Heard a metal grinding coming from the rear axle on . Took it to Ford dealer maic Haik in Georgetown Texas. The found the axle bolt had sheared off. It is in the shop currently waiting a warranty repair and the shop indicated this was not the first one they had seen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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