Ford F-150 Complaints (2019)

1,345 consumer complaints on file.

#11538647August 15, 2023
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2019 Ford F-150. The contact stated that the keyless entry keypad on the driver’s side door had detached from the vehicle. The contact spoke with the dealer and was informed that the keypad needed to be replaced. The vehicle was repaired under an extended warranty. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a complaint. The approximate failure mileage was 35,508.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537844August 11, 2023
UNKNOWN OR OTHER
When breaking, As the truck down shifts, it lunges forward against the breaks. like it is still trying to accelerate for a second.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537633August 10, 2023
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated that while the transmission was shifting gear, the vehicle was shuddering. There was no warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the valve body had caused the failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537748August 10, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Touch screen Sync3 version 22251 resets every time the truck is turned off and back on. Sometimes the screen is completely blank and sometimes unresponsive to touch. Controls for climate, radio, phone, and all other touch screen options become unavailable. Ford is aware and hasn’t made any updates in over 8 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537333August 9, 2023
POWER TRAIN
VCT solenoids failed. Unit was to be covered under warranty. Parts are unavailable but I was told it was "OK" to use and operate the vehicle. The vehicle stalls and hesitates when using it. Causes an issue when crossing an intersection or in traffic. I'm concerned the vehicle will stall when crossing intersections, Have a safety fear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537180August 8, 2023
AIR BAGS
The contact owns a 2019 Ford F-150. The contact stated that the air bag cover on the steering wheel was cracked, visually exposing the air bag. The contact stated that the failure had occurred due to usage of the horn on the steering wheel. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536820August 6, 2023
UNKNOWN OR OTHER
The Syn screen freezes up randomly. Often it turns black and a soft reset has to be performed. Randomly, the backup camera screen is displayed while driving forward up to about 30 mph, then the screen turns black. None of the radio presets will stay in memory. If I shut the truck off with an XM Sirius station on, when the truck is restarted 540 AM is playing loudly. The screen locking up while driving is a hazard. Multiple screens popping up that need interaction while driving is a distraction. I can't see the climate control temp setting when it locks up. The Sync APIM is bad and needs to be replaced. This is a common problem found on various forums. The date below is when it started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536441August 4, 2023
SERVICE BRAKES
Seeing the future recall for 2021-23 F-150's emergency brake issue, I have a 2019 F-150 and have experienced this issue. Moving very slowly in stop and go traffic, loud bang, vehicles skids to an immediate stop chirping the tires while in moving traffic. No warning lights on dash, wife and myself stopped forcefully by seatbelts. About 2 seconds later, vehicle moved forward and continued on. No impact by other vehicles. I have had one experience with this but please include my truck in the recall. This incident happened just before July 4th 2023. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536445August 4, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2019 Ford F-150. The contact stated that while in park, the vehicle accelerated independently. While driving at unknown speeds, the vehicle accelerated without the accelerator pedal being depressed. The driver was unable to control the vehicle. The check engine warning and power train warning lights were illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was related to the transmission. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536254August 3, 2023
ENGINE
Total engine failure while driving ~70 MPH, on a 4-5 lane highway, during rush hour traffic. No CEL activated, other vehicles had to swerve around my truck while I maneuvered the lanes with no engine power. Myself and my 5 year old son are lucky to be alive. 66k miles on truck when engine failed, issues started at 41K miles. Have taken vehicle to multiple Ford dealerships, 13 times in the last 2 years under warranty complaining of engine rattle, knock, noise, and oil consumption. Informed each time no engine issues present. Referred me to "Excessive Oil TSB" and "Engine Knock and Noise TSBs". Was instructed that this was normal operation and treated as if I was somehow crazy. Was taken to dealership for oil consumption check early Feb 2023 and engine failed March 2023. Requested Ford fill out a NHTSA report many times to include an ethics complaint from March to July 2023 and I feel I have been misled and they have not reported this issue. I have requested a root cause be performed as to how an engine fails after 13 visits (in 2 years) at 66k miles and feel that the issue is trying to be covered up, get a new engine in, and get rid of the old one with zero due diligence as to what occurred. 65+ maintenance record pages provided to Ford, an overview of event with maps attached, video of scenario sent, to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536070August 2, 2023
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving vehicle displays "Service Advance Trac", "Pre collision assist not available", "hill assist not available" and the drive mode will not work. Brake lights are also on all the time as well. Dealership says the vehicles steering column needs to be replaced only 2 months after purchase. Dealer has diagnosed the issue but did not provide codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535583July 31, 2023
ENGINE, POWER TRAIN
Cam phasers issue causing the vehicle to misfire and loss of power. Vehicle at dealership over a month because the issue is common and parts are on back order, no recall from dealer. 2019 f150 5.0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534760July 27, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated that there was knocking sound coming from the front end of the vehicle at start-up. There were no warning lights illuminated. The contact took the vehicle to the dealer and was informed that the cam phasers had failed, and that the failure was related to a Customer Satisfaction Program included in NHTSA ID Number: 10204046 (Engine and Engine Cooling) however, the vehicle was not included. The vehicle had not been repaired. The manufacturer was made aware of the issue and confirmed that the vehicle was not included. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534846July 27, 2023
ENGINE
The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, there was an abnormally loud sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with TBS: 20-2315, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 73,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534661July 26, 2023
POWER TRAIN
Transmission will not shift correctly between gears. When you first shift from start up it will make a hard clunk noise. Truck will start jumping and once it’s done the wrench light comes on. At one point I couldn’t get it to go into reverse and I had to shut the truck off and restart it to get it into reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534004July 24, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STRUCTURE
The contact owns a 2019 Ford F-150. The contact stated while exiting a car wash and parking the vehicle, he noticed a puddle of water on the front passenger’s side floorboard. The contact took the vehicle to the local dealer, where it was diagnosed with needing the overload pipe to be replaced with a longer part. The vehicle was repaired but experienced the failure a month later. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the overload pipe to be replaced a second time. The vehicle was repaired. The contact stated in January 2023 while driving at an unknown speed, the check engine warning light was illuminated. The contact also stated he began to hear an abnormal sound. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver’s side catalytic convertor to be replaced. The vehicle was repaired but continued to experience the failure, three months later. The contact took the vehicle to the back local dealer, where it was diagnosed with needing the passenger’s side catalytic convertor to be replaced. The vehicle was repaired. The contact stated on June 10, 2023, he noticed an oil leak in the rear passenger’s side tire. The contact took the vehicle to another local dealer: AutoNation Ford Arlington [XXX] : [XXX] ) where it was diagnosed with needing the rear passenger’s side axle to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534105July 24, 2023
POWER TRAIN
Between 3 and 4 gear on a 10 speed transmission. Accelerating on a cold start or going up a hill after start. Has a lunging gear shift and hard shift then after and catching the correct gear. Have taken the truck in multiple times to ford. All they do is just reset the transmission. I’ve had issues on the rentals they give me of the same vehicle. New issue is between 7-3 when braking hard from 60+. Vehicle lunges forward and can hear transmission grinding and having issues switching gears thereafter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533711July 21, 2023
ENGINE
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine did not accelerate when gas was depressed, the vehicle inadvertently stalled and lost motive power. The vehicle did restart and was driven to the dealer where it was diagnosed as cam phasers failure and cam phasers needed replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532985July 18, 2023
ENGINE
The contact owns a 2019 Ford F-150. The contact stated that the vehicle made a rattling sound during start-up. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532809July 17, 2023
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. Additionally, the vehicle stalled. The contact replaced the battery. The vehicle was taken to an independent mechanic, who informed the contact that the alternator needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that while the vehicle was turned on, the contact exited the vehicle, and when the contact attempted to get back inside the vehicle, the vehicle failed to unlock. The contact stated that the lights inside the vehicle were flickering. The contact attempted to use the key pad on the door to unlock the vehicle; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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