Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11527755June 19, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young child who is at risk because of this failed safety devise. Dealer reports no known fix at this time. Vehicle has been inspected by Ford dealer. Ford refuses to provide a loan vehicle until problem is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527625June 18, 2023
POWER TRAIN
Jerking when accelerating and shifting, when this occurs vehicle has a harsh movement forward then there is a delayed response when trying to accelerate have been multiple occasions where I go to make a turn and vehicle doesn’t respond or stopping in the middle of a turn almost causing my vehicle to be tboned
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527447June 16, 2023
WHEELS
Planned one week, 1,400 miles roadtrip along pacific coast during memorial day weekend. Before starting our trip I went to rotate the tires and upon removing the rear passenger side wheel a bolt and metal gasket fell out. Issue: Center bolt that locks the brake assembly to the rear axle shaft was sheared off with remaining half stuck in the axle shaft. How was your safety or the safety of others put at risk?: The truck would have been loaded for our week long roadtrip up North. On the way back we were going to tow our 5000lbs trailer. This bolt would have impacted the braking ability, cause damage to the rear axle assembly possibly resulting in an accident. If I didn't rotate the tires before leaving who knows what could have happened especially if I was towing. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Vehicle is currently at a Ford dealer for axle shaft replacement. The service manager had a broken bolt from another vehicle and asked me is this what happened? There are hundreds of F150 owners complaining about the same thing on various forums. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. I'm glad it didn't get to that point. But from all users that had this problem and got replacement axle for what seems like defective bolts I would hope Ford would voluntarily inspect and issue a recall. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No fault lights but I did hear faint grinding sound when the windows are rolled down. I guess the bolt was spinning around in the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527463June 16, 2023
POWER TRAIN
The axle bolt (wheel hub end bolt) on the rear axle (driver side) broke leaving part of the bolt inside the axle and the broken end inside the wheel assembly along with the large washer the bolt had secured to the axle. A cursory exam of the broken piece indicates it occurred some time ago from the smooth end of the broken part of the bolt. There were no warning lights or indicators. The broken bolt and washer were discovered during a routine tire rotation. No one other than the Ford dealer I took the vehicle to for routine maintenance has inspected the vehicle. The vehicle has 20400 miles on it and no after-market modifications. This defect potentially endangered my family and I since the axle can now move and possibly reduce propulsion or cause a loss of power. There are hundreds of other owners with the same vehicle package ("Max Tow Package") posting online about the same issue. This is a known problem from Ford, yet they have neither notified owners or proactively offered a solution or recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527234June 15, 2023
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, VISIBILITY/WIPER
2021 FORD F150 PICKUP- Consumer states "I Purchased a new 2021 Ford F150 pickup from Capitol Ford in Carson City Nevada. I have 5-6 outstanding safety recalls. I having been trying to get the dealership to give me an appointment date for these for over a year and a half. I have also contacted Ford Motor Company who contacted the dealer last tall to try to get me an appointment. At the time the dealer told them I was scheduled to be called March of 2023 to schedule an appointment. Its now almost June and I still have not received an appointment. The next closest Ford dealer to me is over sixty miles away so it is not easy for me to go there nor do they give me a loaner or transportation to and from that dealership. I have asked Ford to buy back the pickup since, with this many outstanding safety issues I feel I paid them a lot of money for an unsafe vehicle that they and the dealer have not resolved. I'm asking you to contact Ford and get them to buy back this unsafe vehicle." Looked up NHTSA safety recalls from VIN: 21V090, 22V142, 22v193, & 23V163.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527129June 15, 2023
UNKNOWN OR OTHER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Faulty backup camera. Intermittently but frequently get blue screen when placed in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526794June 13, 2023
VISIBILITY/WIPER
2021 FORD F-150 XL- Consumer called dealer to schedule a a repair in reference to Recall # 22V842. Consumer was informed parts were not available and to check back in September. However, consumer was told that if the part failed at anytime between now & then, they would make the repair. Consumer is worried the wiper motor can fail when needed the most. Consumer questions if the repair can be made now if wiper motor were to fail, why not replace the motor now before it fails? Why should they be place in a hazardous situation and real safety concern?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526221June 9, 2023
UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:INFOTAINMENT
Audio/speaker system made extremely loud and surprising pop when vehicle on but audio system off. This could very easily startle the driver causing him to take an unsafe maneuver. The problem has not been reproduced by a dealer nor been inspected by anyone, but I have seen other reports of this problem for this model via an internet search. I saw no warning lights prior or after this occurred. Subsequent to this pop, the speakers crackled even when the vehicle was off, but this crackling stopped over the night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525545June 6, 2023
ENGINE, POWER TRAIN
Started with check engine light for cylinder 5 misfire and engine was running rough with loss of power. Took the truck to dealer and dealer reports compression loss as reason for engine failure. After doing some research there appears to be a major issue with the same engine (2.7 ecoboost) of the same year(2021) reported for the Bronco and F150 for catastrophic engine failure. I suspect this is the same engine failure that my truck experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525221June 3, 2023
POWER TRAIN
the bolt connecting the drive shaft to the hub has broken off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525011June 2, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524956June 1, 2023
POWER TRAIN
After coming to a complete stop the truck violently lurch’s forward. To the point that it feels as if another vehicle has contacted the rear of the vehicle. This seems to be attributed to an auxiliary pump failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524561May 30, 2023
POWER TRAIN
At routine maintenance it was discovered the bolt which retains the rear axle on the passenger-side of the vehicle had sheared off and was FOI d within the wheel hub.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523572May 23, 2023
POWER TRAIN
Drivers side and passenger side rear axle end bolt. I called my local FORD dealer and was told that the truck in not safe to drive and to call Roadside Assistance and have my vehicle transported to the nearest FORD dealer for repair. This is somewhat of a common problem as reported on the F150 vehicle user groups and this is the second time that it has happened on this vehicle. My local FORD dealer replaced the passenger side axle when this happened the first time. The only warning of this failure is a rattle during vehicle low speed operation due to centripetal force not allowing the bolt and washer to rattle in the cavity covered by the Logo axle cover. I was only able to notice this rattle due to it being on the drivers side during low speeds. When this occurred on the passenger side I did not notice it and I'm not sure how long the issue existed until my trucks drivetrain disengaged while driving in a parking lot. The bolt failure over time can allow the rear axle to slip outboard and disengage the axle splines. FORD needs to address this issue and determine root cause and resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523395May 23, 2023
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, the transmission experienced hard shifting from sixth to fifth gear. Additionally, while in the ECO Mode, the vehicle would not properly accelerate from a stationary position. During the failure, the transmission shifted to eighth gear with a loud whining sound coming from the vehicle however, the vehicle would not accelerate as needed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523387May 23, 2023
POWER TRAIN
Fractured /sheared rear axle bolt on passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523221May 22, 2023
WHEELS
The service bulletin needs to be a recall. The Program number is 22B34 where on all max tow packages the rear axle bolt breaks off. It is very common and need to be addressed and not just a satisfaction program. It happened to my truck at 27,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523303May 22, 2023
POWER TRAIN
Rear axle hub bolt sheared of passenger side of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523212May 22, 2023
EXTERIOR LIGHTING
The contact owns a 2021 Ford F-150. The contact stated that the parking lights started to flicker. The contact stated that the driver’s side taillights had ceased to function. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V686000 (Exterior Lighting). The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523154May 22, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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