Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11461295April 19, 2022
POWER TRAIN
Transmission suddenly downshifts to first gear without warning, and speedometer goes to zero.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460955April 15, 2022
STEERING
The contact owns a 2013 Ford F-150. The contact stated while the vehicle was parked, the warning message "Service Advance Trac" and "Hill Control Defect" illuminated. Additionally, the steering wheel lost power steering functionality. The contact turned off the vehicle and upon restarting the vehicle, the steering wheel regained functionality. The vehicle was taken to the dealer where the steering gear and the rack and pinion assembly were replaced. Additionally, an unknown software was reprogrammed; however, the failure reoccurred. The vehicle was taken to the dealer who informed the contact that the failure could not be replicated. The contact stated that the failure reoccurred while driving at 25 MPH. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in an unknown recall associated with the failure. The vehicle was not repaired. The failure mileage was approximately 81,504.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460438April 11, 2022
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 40 MPH, the vehicle inadvertently downshifted without warning. The contact stated that the speedometer registered zero however, the RPM revved extremely high. The vehicle was taken to a local dealer but was not diagnosed. The contact stated that the vehicle would be taken to a different dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459694April 5, 2022
ELECTRICAL SYSTEM
The lower left hand corner of the passenger side rear window started to smoke and burn from the rear window defrost mechanism. Smoke was seen and the rear window defrost was turned off. The window then shattered. I had a child sitting in front of this area but no injury was sustained. I have not had the vehicle serviced for this issue at this time.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11459600April 4, 2022
POWER TRAIN
The truck went into limp mode and downshifted in to first gear dropping the speedometer needle to 0 and the tires locked up as i was on the toll going 80mph which was the speed limit almost causing me to slide under a semi truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459257April 1, 2022
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at 50 MPH, the transmission unexpectedly downshifted into third gear. The vehicle was taken to the dealer, and the dealer reprogrammed the computer system; however, the failure recurred. The dealer was made aware of the failure, but the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459263April 1, 2022
POWER TRAIN
Vehicle looses speedometer and downshifts unexpectedly at speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458719March 28, 2022
STEERING
The contact owns a 2013 Ford F-150. The contact stated upon starting the vehicle, the power steering fault, service power, downhill assist fault warning lights illuminated. Additionally, the turn signals failed to operate as needed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to call NHTSA. The contact stated that the manufacturer confirmed the vehicle was not included in a recall. The contact was relating the failure to NHTSA Campaign Number: 14V286000 (Steering). The approximate failure mileage was 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458487March 27, 2022
ELECTRICAL SYSTEM
Fuse for fuel pump keeps burning out causing engine to shutdown or not start at all. Smell wire burning smell when opening hood to check fuses. Am afraid this will eventually cause a fire in fuse box. Looked up videos on YouTube and it states that Ford recommends rerouting fuse port but this is electrical in nature and could cause a fire or perhaps other mechanical failures. I am not a mechanic nor do I have financial means to pay someone to reroute a bad fuse port which can eventually cause a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458555March 27, 2022
POWER TRAIN, UNKNOWN OR OTHER
My truck randomly downshifts while driving. I took my truck to fix a downshifting recall that should have taken care of this dangerous problem and it has yet to be resolved. I called corporate Ford and a local Ford dealer and was told I needed to pay $140 fee in order for my car to be checked considering the recall apparently was taken care of. In the system it shows it was taken care of but there is clearly a problem if the truck is doing exactly what the recall was supposed to prevent. This is our daily vehicle and it frightens my wife to drive it. This happens on a daily occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458366March 25, 2022
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
lost all of the electrical power to my truck as I was going to drop it off at the dealership for a recall. On my way there my truck downshifted into first gear over revved the motor and caused it to shut the motor down and loss of the computer as well. I had it towed to my local shop. I called Ford to see what they want me to do next and said to have it towed there and I did .Ford cant get power to the truck because there motor is no good. ford also tells me that the oil is way over full. but I know it wasn't over full it holds 6 quarts of oil and I know that.so they state that the oil is over filled and blew the truck up. but the problem is the computer and in that event caused the motor to blow up and push gas and break fluid into the motor truck only has 80,000 miles on it. this I feel as a manufacturers default and frontier ford of Anacortes WA. And ford itself only honors there own techs so they are going by what they say. I have been dealing with this for almost 7 months with out a truck witch has cost me a job and among other issues and loses. feel as they didn't honor or care about the customer or even looking into the dealership that has my truck. when I asked to seek with a supervisor I was told they are no supervisor available and that they would call me back i have still never heard from them. How long must I be without a truck or a jib because they aren't doing there job correctly and making my life here impossible to get a head in such hard time as it is. Thank you [XXX]. L look forward to hearing from you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458185March 24, 2022
SERVICE BRAKES
3RD REQUEST UNSATISFIED WITH YOUR LACK OF INTEREST IN FORDS INCOMPLETE RESOLUTION TO EXPANDING THIS HAZARD TO INCLUDE 2013 YEAR MODEL WITH SAME BAD PART ( FORD ) KNOW THIS . IN # 11229625 , 11403034SAME FATORY , SAME TRUCK, SAME PART .... A FEW MONTHS BEFORE RECALL 19S19... THIS COST TO ME WAS $1200 (FORD DEALERSHIP) NOW YOU HAVE A NEW RECALL ON SAME MASTER CYCLINDER ON 2016 TO XXXX MODEL YEARS.... SOMEONE IS NOT ACCURATE WITH THE AMOUNT OF BAD MASTER CYCLINDER OUT THERE THAT ARE A HAZARD TO THE PUBLIC. I WAS BACKING UP IN A STORE PARKING LOT AND THE BRAKES FAILED .I TOWED THE TRUCK TO LOCAL FORD DEALERSHIP FOR REPLACEMENT AND GIVEN THE RUN AROUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457763March 22, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving with my cruise control set at 58 MPH at 5:45 AM this morning when I heard a loud "thunk", my vehicle decelerated rapidly, the speedometer dropped to zero then the engine revved up rapidly. I applied the brakes and the hazard signal to try to avoid an accident. This is not the first time such an event has occurred. Ford has CSA19S07 active on my vehicle but the local Ford dealership has told me my vehicle is not covered by this CSA. I have reported these incidents to Ford Motor Company with no resolution. My 2-13 F-150 has approximately 105,000 miles. I bought it new and have maintained it at Ford dealerships. Childre Ford in Sandersville, GA recently performed the 100,000 mile service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457724March 21, 2022
POWER TRAIN
Transmission shifts from 5th or 6th down to 1st gear. This has happened twice in the past month. This is extremely dangerous especially at highway speeds, which i was. When this issue happened my truck went from 70 mph to about 15 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456890March 15, 2022
UNKNOWN OR OTHER
Rear windows shattered and I have no idea why.Drove to work and mid afternoon noticed both back windows were shattered when I went out to my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455974March 10, 2022
POWER TRAIN
While driving at 45 to 50 mph, my vehicle suddenly downshifted to first gear, causing my rear drive wheels to momentarily lock up and skid and my engine to rev to approximately 6,000 RPM. To avoid a collision and engine damage, I was forced to shift my vehicle into neutral and coast to a stop on a heavily trafficked, four-lane highway. Thankfully, I was able to avoid a collision, I turned my ignition off and back on, and was able to carefully drive to a safe location. This known problem was supposed to have been fixed under a prior recall (19V075000), for which I had the service completed, but clearly Ford's fix did not correct the problem. I took my vehicle to a local dealership for repair, but, as service technicians were unable to replicate the issue and the incident left no trouble codes in the vehicle's computer, have refused to repair the problem. Prior to this incident, I had intermittently experienced an issue where the vehicle seemed to have been unable to ascertain vehicle speed, during which warning icons illuminated and both the speedometer and odometer malfunctioned, showing no readings. The dealership technicians likewise were unable to find a fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456071March 10, 2022
ENGINE
Exhaust manifolds warped breaking manifold studs causing exhaust leaks and power loss . Manufacture known design flaw! Could potentially cause carbon monoxide issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456088March 10, 2022
POWER TRAIN, UNKNOWN OR OTHER
Ford Motor Corp not repairing warranty part under Field Service Action Number:19N01. Ford customer care [XXX] does nothing to rectify problem. Ford case #[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455837March 9, 2022
STEERING
The contact owns a 2013 Ford F-150. The contact stated while driving 10 MPH, the steering wheel inadvertently locked up. The Service Advance Trac and Power Steering Fault warning lights were illuminated. The vehicle has not been diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455703March 8, 2022
POWER TRAIN
Orange wrench symbol showed up, transmission shifted from 6 to 1 all of a sudden. Nearly crash the truck trying to stop on highway. Loss of power as the truck went into limp mode. Turned vehicle off and restarted a few minutes later and everything erased and the vehicle drove fine again. Checked for recalls and a csp came up unfortunately my vehicle is over the extend millage coverage by Ford so now I'm afraid to drive it. Many post on forums claim there is no fix that's 100% in correcting the problem. So repairing it out of pocket may not resolve it anyway. Ford is fully aware of the problem but should be listed as a recall with no millage limit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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