Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11545425September 19, 2023
EXTERIOR LIGHTING:HEADLIGHTS:DAYTIME RUNNING LIGHTS:BULBS
The contact owns a 2021 Ford F-150. The contact stated that the exterior passenger’s side daytime running lights failed to illuminate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545102September 18, 2023
STRUCTURE:BODY, WHEELS
The Axle bolts on both sides of the truck sheared off. The passenger rear axle bolt sheared at 15,000 miles into having the new truck. The driver side rear axle bolt sheared at 21,000 miles. This is a large safety concern and is not unique to just me. The first axle bolt sheared and was repaired once I figured out the problem at a Ford dealer. The second bolt is currently being repaired in the same dealer's service department. There was no warning or detection of this problem other than a rattling sound during acceleration and a wizzing sound during braking. I do not have either of the sheared axle bolts. They were kept by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544458September 14, 2023
SERVICE BRAKES
The electric trailer brakes only work intermittently. This results in dangerous situations where they fail without warning. An update was made in 2022 but failed to fix the issue. I have been on forums where many others are still having issues just like mine. It's very dangerous and needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544277September 13, 2023
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
In the last year I have taken my F150 powerboost in Autonation Ford Orange Park in Jacksonville, Florida twice for recalls. For recall NHTSA # 22S26/22V250 the service department said they were ordering parts and would contact me when they arrived. Never contacted me, even after follow ups. I have recently taken my there for recall NHTSA 23S35/23V509. They have not contacted me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544077September 12, 2023
ENGINE
Catastrophic engine failure that left vehicle disabled on Highway. Neither I or recovery technician was able to put into neutral after. Truck was powered on it was not possible to move the shifting lever from Park after it was engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544036September 12, 2023
ELECTRICAL SYSTEM
While starting my truck, I was heard a very loud static sound coming from my speakers. It was so loud I could barely think. The static seemed to be at max volume and nothing besides turning the truck off and opening my door would make it stop. Even turning the volume down or screen/audio off completely would not help. I was parked at a store at the time and had to drive with the sound for 10 minutes. I was left disoriented and with a piercing headache that lasted over 24hours. That headache has subsided but I still have ringing in my ears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543396September 8, 2023
POWER TRAIN
- The component that has failed is the right rear axle and retaining bolt (the axle retaining bolt sheared off). The vehicle is currently at the dealership (The Ford Store San Leandro, in San Leandro, CA) waiting for replacement parts. Unknown if the vehicle is available for inspection. -To my knowledge my safety was not at risk, but the vehicle is being retained by the dealership because it is deemed a safety concern. -The broken axle bolt was found by the dealership when they were investigating a noise complaint. -The only symptom that was present was noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543414September 8, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle no longer sends signal when blind spot monitors are triggered front parking camera access not available rear view mirrors do not have blinker lights or original camera working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543085September 7, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542950September 6, 2023
POWER TRAIN
Gear shift lever jammed in reverse and could not be changed. With battery powered motor, the vehicle could possibly take off and cause damage or injury. Vehicle is new and still under warranty. Dealership is evaluating the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542679September 5, 2023
WHEELS, POWER TRAIN, SUSPENSION
The driver's side rear axle bolt sheared off over the course of normal driving. Ford is aware of this problem, advises to not use/drive the vehicle, yet no recall has been issued. Without a recall, getting this issue fixed will take weeks/months and Ford should pay for a rental vehicle since this is clearly a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542681September 5, 2023
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, he heard an abnormal scraping sound coming from the rear driver's side of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the driver's and passenger's side rear axle bolts had sheared off. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to Customer Satisfaction Program: 22B34, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542611September 5, 2023
POWER TRAIN, VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted into first gear. The contact then attempted to shift gear manually, and while on an incline or going downhill, the vehicle failed to accelerate or shift into the intended gear. No warning lights was illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) and 22V142000 (Visibility) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000. Parts distributions disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542492September 4, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The reverse camera either doesn't work while backing up, or it freezes while backing up. I have video of it screen frozen showing in reverse while driving forward down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542100September 1, 2023
BACK OVER PREVENTION
The contact owns a 2021 Ford F-150. The contact stated that while reversing, the back over prevention camera failed to operate as designed. The contact stated that the screen showed a display of the company and then a black screen. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541539August 29, 2023
UNKNOWN OR OTHER
The front section of the panoramic sunroof on my 2021 Ford F150 unexpectedly shattered as I was driving down the road today. There were no cars immediately in front of or near me. None had passed by me. I was not driving underneath anything. The only thing I can deduce is that the glass spontaneously shattered due to unseen stress or faulty glass. I have owned the truck since new and had no issues or concerns with the sunroof previously. As a result of the glass shattering shards fell on me and inside of my truck. After getting out and shutting the door, the glass began collapsing inward and falling inside the truck. This is a safety concern as glass shards flying into a vehicle on a roadway can cause serious injury to the occupants inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541088August 28, 2023
STEERING
Power Steering stopped working. Codes are DTC-U3000:49, U3000:61, B121B:01
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541026August 27, 2023
POWER TRAIN
The dealer removed tires and broken axel bolt was found. It is my understanding that this is a safety issue and Ford has no parts to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540675August 25, 2023
ELECTRICAL SYSTEM
very loud ear piercing noise coming from the stereo system. had to remove the + battery cable to stop the noise. has happened multiple times since. cannot drive the vehicle during this condition. keep ear muffs in vehicle from now on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540599August 24, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
On occasions my F150 has without warning had my volume increase to the max volume when operating the vehicle. I have not adjusted the volume when this happens and I am unable to lower the volume until I turn off the vehicle and open the door to the vehicle. The decibel level when this happens is over 100 and it is absolutely terrifying. I took my vehicle to Ford and they told me because they are unable to recreate the issue that it is not their responsibility. I have had this happen 6 times over the 8 months that I have had the vehicle. Ford charges me $197 each time to simply look at the car but again refuses to fix anything. When this event occurs it is terrifying and the only resolution is to turn off my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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