Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11494161November 18, 2022
POWER TRAIN
This is a duplicate report. Not sure prior report was transmitted. Average traffic and a clear day with a dry road (Interstate highway), while driving at the posted speed limit of 70mph with cruise-control engaged, the 6-speed automatic transmission suddenly downshifted to a lower gear (See NHTSA Campaign ID: 19V075000). The downshift caused the vehicle to slow with a rough and sudden jerk which could have resulted in loss of vehicle control. All dashboard instrumentation, except for the tachometer, stopped functioning. There were no 'warnings' previous to this failure. After shutting the engine down then restarting, the engine and transmission seem to operate normal. Have taken vehicle to local Ford dealer where the failure was confirmed, but the dealer has yet to perform any fix though the problem is covered by Ford Recall #19S07. The problem has not reappeared as of this date. No inspections have been conducted since the vehicle was observed at local Ford dealer on October 13th. Today's date is November 18th, week number six since the Ford dealer first had knowledge of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493655November 15, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the vehicle shifted gear and failed to accelerate. There was no warning light illuminated. The contact was able to pull over on the side of the road and waited until the vehicle cooled down. The contact was then able to drive the vehicle home. The vehicle was taken to the dealer, and the mechanic stated that the lead frame needed to be replaced, and the PCM needed to be reprogrammed. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 94,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493691November 15, 2022
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear with the transmission warning light illuminated. Additionally, the transmission seized and failed to shift into the intended gear, and the speedometer was inoperable. The vehicle was taken to the dealer, and the powertrain control module was reprogrammed; however, the failure recurred. The dealer was made aware of the failure and determined that the transmission molded leadframe needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle in for diagnostic testing. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 75,000. The contact stated that the vehicle was taken in twice to be looked at. First for a reprogramming and then for a diagnosis that resulted in the replacement of the frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493512November 14, 2022
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at 10 MPH, the vehicle shifted from first to fifth gear unintendedly. There was no warning light illuminated. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had been reoccurring while driving. Additionally, the contact stated while driving at 55 MPH, the vehicle downshifted from fifth to first gear unintendedly. The contact stated that the vehicle then shifted from first to fifth gear unintendedly while driving later that evening. The contact stated that she turned off and restarted the vehicle; however, the transmission remained stuck in first gear. The vehicle was taken to the dealer where the transmission was recalibrated; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493316November 12, 2022
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
01 Apr 22, vehicle was received from Penske Ford after coolant leak to include scheduled maintenance such as engine oil and filter change, engine air filter, transfer case fluid change, drive belt, front differential fluid change and lastly the transmission fluid and filter change. Mileage in was at 156877 and mileage out from the services was 156879. Approximately 6,000 miles added from the mileage counter, the vehicle experienced sudden downshift with speedometer dropping to zero and passenger airbag caution illuminated on the dashboard. Upon reading the code via the OBD2 code reader, the following DTC were noted: p0720 output shaft speed sensor circuit; p0722 Output Shaft speed sensor circuit no signal; U0401:00-0B Invalid Data received from ECM/PCM A; B00A0:68-8B - Occupant Classification System; U0401:68-0B Invalid data received from ECM/PCM A; U0401:00-0A. Safety risk was the sudden down shift while going at normal speed or flow of traffic. Sudden downshift can result into a rear end collision. The vehicle has not been inspected since the malfunction however, through research of TSB 19N01 and contacting the dealership, it was determined that the extended warranty did not apply due to the mileage exceeded the 150,000 therefore I ended up buying and fixing my own vehicle with current mileage of 163421.4 at completion. This vehicle was also recalled for 19NS19 because of 6R80 transmission. I am unsure if this warrants another recall however, it is my belief that it should be looked at again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492734November 8, 2022
SERVICE BRAKES
I have had numerous brake issues on my 2013 Ford F-150 SuperCrew. One repair was done in the warranty period and 2-3 were not. This vehicle had less than 81,000 miles on it when all of this work was done. It was recently repaired and still isn’t solved. I’ve had two major accidents where my vehicle rear ended other vehicles because of its failure to immediately stop on braking. The dealership can’t solve the problem or don’t know how and I’m afraid to continue to drive this unsafe vehicle.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11492824November 8, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
My truck is subject to NHTSA Recall No. 19V075000 (Ford recall no. 19507), involving a defect which causes the transmission to suddenly and without warning downshift from a high gear into first gear, at highway speeds. This happened to me driving on an interstate highway. Fortunately, at the time i was traveling at only approximately 40 mph. The wheels locked causing the truck to skid suddenly, and I was able to shift to neutral and drive to the shoulder. I brought the truck to Livermore Ford dealership for repair on August 31, 2022. They acknowledged the truck was subject to recall, wrote up a repair order. They claimed to have reprogrammed the transmission. Several days later, the same shifting problems occurred. I returned the truck to the same dealership on September 7, 2022. Again they acknowledged the truck was subject to a safety recall for this problem, and said they had to order a part to repair the recalled defect. The part was referred to as a "molded lead frame" which apparently contains the defective module which erroneously reads the vehicle speed a 0 mph even though it may actually be traveling at highway speed. They told me the part would be delivered in early October, and advised me not to drive the vehicle. The work order specifically states: "DO NOT RECOMMEND DRIVING THE VEHICLE." I contacted the dealership on October 6, and they advised me that the part had not arrived and they had no idea when it would be delivered because the manufacturer would not ship parts until there were more claims. I filed a complaint with Ford (case # CAS 38990194) on October 7, and was advised I would be contacted with updates. I have called and emailed numerous times, and Ford has not returned any calls or responded to my emails. In essence, Ford has failed and/or refused to repair the recalled safety defect on my truck, and is refusing to provide me with any information as to why it has not been repaired and when it will be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492562November 7, 2022
POWER TRAIN
While traveling at highway speeds the vehicle unexpectedly downshifts to 1st gear causing the vehicles wheels to lock up which results in a total loss of control of the vehicle. Other times the vehicle will fail to shift/ accelerate when the gas pedal is depressed, which is certainly a safety concern when it happens while attempting to merge into traffic. At the same time the speedometer guage needle will drop to zero mph. The speedometer will only work again after the vehicle is shut off and restarted. Another huge safety hazard is that occasionally when the gas pedal is released the vehicle will continue to accelerate on its own for a short period of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492567November 7, 2022
POWER TRAIN
The contact owns a Ford . The contact stated that while driving at 60 mph the vehicle jerked, when decelerated at 30 mph it jerked again. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission lead frame needed to be replaced. The local dealer was notified of the failure and an appointment was scheduled. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA. The approximate failure mileage was 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492663November 7, 2022
POWER TRAIN
The molded lead frame on the assembly on the transmission burned back causing transmission to be stuck in 5th gear. I had to have replaced the molded lead frame along with the valve body, only because the molded lead frame was 2 to 3 months out. I then looked up and seen a tsb of 13-6-8 bulletin affecting my truck .Was wondering if I could get reimbursed for the molded lead frame. The warning signs were a wrench sign,then no speedometer , dashes on the mileage, stuck in 5th gear. Along with the seat belt reminder on.The truck was repaired at a auto shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492051November 3, 2022
POWER TRAIN
While driving around 70mph on the highway, the truck suddenly down shifted into 1st gear causing the tires to lock up and the truck to veer off the road to the shoulder. After slowing down for a second the truck began shifting normal again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491965November 2, 2022
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle jerked and downshifted unintendedly to third gear. Additionally, the vehicle was making a grinding sound. The check engine warning light was illuminated. The contact exited the highway and veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure reoccurred three times while driving that same day. The contact was able to drive to his residence. The contact stated that the failure had been recurring more frequently while driving. The vehicle was taken to the dealer where it was diagnosed that the transmission molded lead frame needed to be replaced under Ford Customer Satisfaction Program Campaign Number: 19N01. The dealer later diagnosed that the entire transmission needed to be replaced. Additionally, the contact stated that the vehicle would jerk significantly while shifting into gears. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492006November 2, 2022
POWER TRAIN
I have 2013 Ford f150 Fx4 Ecoboost 140,000miles on it. While driving my truck will unexpectedly downshift while I'm trying to accelerate so I took it to Ford dealership because recall mentioned a sudden downshift to first gear which is what my truck was doing but after taking it to the dealership to be repaired the problem has gotten worse and now when I try to accelerate the rpms go up but my truck doesn't respond even when I push the pedal all the way to the floor it happens at least once a day now. Today I was attempting to cross the opposite lane when my pedal stopped responding and had the oncoming vehicles been any closer there would of been a head on accident, this puts my safety at risk as well as my daughter's and other drivers. although I had to bring it in for it to be fixed and they say they fixed it the problem continues so to me I would say yes it's been confirmed by a dealer and inspected, and supposedly repaired or reprogrammed, but if you would like to inspect it or confirm anything be my guest, I video of it suddenly downshifting but cannot attach it because the file is to large so I took screenshots of the video the first pic at 21sec in it's in 4th gear 2nd pic at 25 sec in shows it downshift to 1st 3rd pic at 30 sec in shows it jumping up to 6th
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491722November 1, 2022
POWER TRAIN
When starting off transmission will not shift out of first gear. Speedometer remains at zero. Only way to fix the problem is to pull off the road and restart the vehicle. Sometimes the wrench icon appears on the dashboard. This problem began at approximately 70,000 miles on the odometer. Vehicle was taken in for repair and the speed sensor was replaced. This did not correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491664October 31, 2022
POWER TRAIN
9/16/22 My wife was driving about 50 mph when the transmission suddenly shifted into 1st gear causing the rear end of the truck to slide sideways and hit a curb. The force of the collision with the curb caused the right rear tire to blow out and my wife was left with bruises from the seatbelt. The was no warning prior to the incident. The truck was at the dealership on 7/13/22 for a recall for this same problem, they flashed the PCM and said that would fix the problem. I have since brought it back to the dealership they said the lead frame speed sensor in the transmission needs to be replaced and that is not covered by the recall and would cost over $2000. I also called Ford to report the incident Case # [XXX]. Ford stated this was normal wear and tear and they would not cover the repair. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11490653October 24, 2022
ENGINE, POWER TRAIN
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train). The contact stated that while driving at 60 MPH, the vehicle unexpectedly downshifted into first gear and then lost motive power. The vehicle was towed to the dealer where it was diagnosed with engine failure due to coolant leaking into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490197October 20, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Ford F-150. The contact stated after adding 85 octane fuel, the vehicle began to stall. The contact stated no warning light was illuminated. The contact stated the vape locked and had to wait for a short time before being able to restart the vehicle and continue driving to his destination. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489749October 18, 2022
SERVICE BRAKES
I was backing into my parking spot at work and my dash dinged and the red brake system warning flashed on my dash, I couldn't push my brake pedal down, lost my brakes. This was very scary. I have lost them before, but not as bad as this time. They didn't come back this time. I am so glad I was in a parking lot and not around other cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489672October 17, 2022
POWER TRAIN, ENGINE
On October 16, 2022 I was driving at a speed of 45mph. the 2013 F150 changed gears by itself. I maintained control and drove the vehicle home. i got on my computer and looked up the issue to see if others had experienced this and found out there is a recall. Never heard about it until then. I took to the dealership this morning 10/17 and they say they reprogrammed the pcm. Picked up the truck and driving out of the parking lot, the truck did the same thing, only worse. NOW they tell me the truck needs a transmission molded lead frame. BUT they don't have that in stock and it is backordered. They said i needed a transmission diagnostic. i refused that and told them there were no problems until the 16th and now since they supposedly fixed it the problem became worse. Then they said well there is one more thing but we have to hook it us to the computer and it had to show some codes before they could replace that part. it didn't show the codes. I had read about that and told them sometimes codes show and sometimes they don't. I told them to drive the truck and tell me it is fixed They drove it and it had the issue. Mechanic saw the wrench on the dash, tested and the code came up. then he said the truck needed the part. Dealer has the complete part in stock (the molded lead frame with another piece on it) they will charge $1100. I have no choice now but to get it replaced. I need the truck. they had the audacity to call me and tell me they needed to replace the transmission fluid filter, but it would be another $279. Since the didn't have the original part that is warrantied, they should have thrown in the filter. I called a mechanic friend of mine and he said decline the filter. they are just trying to get money out of you. This is really the first issue I have had with the vehicle. I hope this fixes the problem. Ford needs to do something more extensively about this problem before someone is killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488646October 10, 2022
SERVICE BRAKES
Brakes are very hard to push the pedal, checked the vacuum pump, and have a good vacuum going to the master cylinder. Brake fluid level is good. Check brake system light comes on after the engine is started and running for about 30 seconds. All reports show that there is no current recalls on my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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