Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11573082February 21, 2024
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572384February 16, 2024
VISIBILITY/WIPER
The contact owns a 2021 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, he became aware that the windshield wipers were not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the windshield wiper motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V142000 (Visibility). The VIN was included, and the vehicle was repaired, but the failure occurred. The manufacturer was notified of the failure but did not assist. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571377February 12, 2024
STRUCTURE:BODY
In freezing temps(usually under 25*), the interior door handle freezes and will not engage the door latch. The door will not stay latched until cabin of interior warms up. Running boards get deployed every time the vehicle comes to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570640February 7, 2024
SERVICE BRAKES
While driving forward the parking brake system automatically applied itself. Because of this I was nearly involved in a rear end collision. This was completely unexpected and without warning. The vehicle was in for service last week. It is now back in service and they are having trouble diagnosing the parking brake system. My vehicle is currently at the dealer and the dealer is in contact with Ford because the dealer is having trouble diagnosing the parking brake system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570441February 6, 2024
EXTERIOR LIGHTING
Headlight DRL went out. Common problem with these trucks. Causes a safety concern with visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569536February 2, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
With cruise control engaged, the set speed would randomly change up or down changing vehicle speed rapidly. Most dangerous part was some times the speed would set itself from around the speed limit where I set to as much as 20-30 mph above the posted speed limit up to 90 mph. The speed would instantly increase by 5,10,15,20 mph all of a sudden which is not possible to set with the cruise control buttons as they only increase or decrease in one mph increment. If it is some sort of speed limit sign reading system it failed and caused a dangerous situation for me and my family. I have video of multiple instances. This is dangerous and life threatening for the occupants of my vehicle and others on or near the road and could easily lead to loss of control, injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568535January 29, 2024
POWER TRAIN, ELECTRICAL SYSTEM
My 2021 F-150 Powerboost randomly shuts down on the highway and while pulling out into traffic. When it shuts down the steering and brakes work but the engine is off/no acceleration and the truck displays a warning telling me to "Stop Safely Now". Truck has been look at many times by Ford and every time they give it back to me it happens again. There appears to be either and electrical or software issue but after 3 months Ford doesn't seem to know what's wrong with the truck even though they have reproduced the problem. It has happened over 20 times putting me and my family at risk of getting in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568496January 29, 2024
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568483January 29, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2021 Ford F-150. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure however, the dealer replaced the battery and battery control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568419January 29, 2024
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 30 MPH, the rear brakes were engaged, and the brake warning light illuminated. The "ABS Function-Limited" message was displayed. The contact called the local dealer and was informed that there was no recall or warranty coverage for the failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567896January 25, 2024
POWER TRAIN
10R80 transmission suddenly started showing symptoms of failure at 81,000 miles. Issues were slipping, jerking, and random gear selections. Safety was compromised when trying to merge (gas pedal pushed but truck didn't downshift initially, then drops to very low gear or from a dead stop would start in 10th gear and barely move), also when from a stop truck felt like it went into neutral when shifting into second almost causing rear end accidents and finally it would random leave shift into extremely low gear (1-2) when doing 20 causing a sudden breaking affect. Due to the safety concerns I did get the transmission replaced and symptoms have not returned. No warning lights appeared, AAMCO did the inspection as well as warranty company saying the transmission should be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567739January 25, 2024
STEERING
The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, the steering wheel seized. The contact stated that the failure occurred while it was a cold on a low temperature morning. There were no warning lights illuminated. The contact stated that the vehicle was turned on and warmed up and eventually the steering wheel became operable. The vehicle was taken to the local dealer, where it was diagnosed that the steering rack needed to be replaced due to water intrusion. The vehicle was not repaired. The contact made the manufacturer aware of the failure and a case was opened. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567698January 25, 2024
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567527January 24, 2024
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that upon her husband entering the vehicle and closing the driver's side door, the rear window suddenly shattered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567442January 24, 2024
POWER TRAIN, WHEELS
Issues with the 10 speed automatic transmission and the adaptive learning. Rough, harsh, clunky shifting at times. Which could cause excessive ware or even failure I feel. Also, at around 70 mph the truck has this rattle or shaking . Not sure what it is .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565393January 14, 2024
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Loud popping noise from radio. It sounds like gunfire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565371January 13, 2024
LANE DEPARTURE: ASSIST
This vehicle is equipped with Ford BlueCruise hands-free highway driving system. This system was activated when this occurred and my hands were off the wheel. Driving Southbound on [XXX] in Georgia, [XXX], left-most lane, with an ~8 ft shoulder and barrier, a few miles before mile [XXX], right around Sparks and Adel, GA. There were two dark tire skid marks in the road leading from the lane into the shoulder/barrier. It seemed like the truck thought those tire skid marks were the lines in the road and took the truck with them into the shoulder. Luckily I was paying close attention and consider myself to have quick reflexes. I was able to grab the wheel and correct before the truck got too far out of the lane. Only when the truck started going out of the lane did the system turn off and tell the driver to take control. This dash warning occurred fractions of a second after I grabbed the wheel to correct. I had my dash camera operating at the time, but I was too slow to capture and save the exact occurrence, however I do have an image of the same portion of highway where this occurred. I have uploaded two images. One unedited image and one "example" image of what the tire skid marks looked like in the road. Someone paying less attention or with slower reflexes could have easily ended up in the barrier at 70-80 MPH. The vehicle has not been inspected for this. Other than this incident, it has functioned seemingly fine and without indicating any error codes or check engine lights. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565186January 12, 2024
POWER TRAIN, STRUCTURE
The contact's business partner owns a 2021 Ford F-150. The contact stated that while his business partner was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with a fractured driveshaft. The dealer replaced the driveshaft. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 21V986000 (Power Train, Structure). The failure mileage was 80,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564680January 10, 2024
STEERING
The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed and making a turn, the vehicle made a clicking sound. The contact stated that the steering assist fault warning light was displayed. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563912January 6, 2024
POWER TRAIN
While driving my truck, I attempted a merge onto interstate 80, and completely lost power. I was accelerating to merge, and when the transmission shifted the truck lost all power. This is a dangerous situation and should be addressed. I cannot believe that nothing is being done about the issue, and Ford knows about this, as my local dealership is months out on transmission repairs.. It would sure be great if the agency responsible for forcing a recall would work for us..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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