Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11499519December 30, 2022
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
rear window shattered while parked.. big bang and shattered window... ive seen many other reports with the same problem. due to maybe rear window defrost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499250December 28, 2022
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH and above, the RPM’s fell to zero while accelerating. The contact stated that the transmission then failed to shift as needed. The contact had to coast to the side of the roadway. The contact turned off and restarted the vehicle. The contact stated that after several attempts the transmission shifted into first gear. The vehicle was taken to the dealer and the contact was informed that the leadframe needed to be replaced. The contact was informed that the repair was no longer covered under warranty due to the mileage on the vehicle and that the part was on back order. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498719December 23, 2022
ELECTRICAL SYSTEM, POWER TRAIN
lIGHT COMES ON, AND YOU LOSE POWER , WITHIN 10 MIN. YOU HAVE POWER BUT NO INTEROR LIGHT, DASH, SPEED ETC. I had the work done on the transmission , to take care of the problem..What I want to know if this pertains to any recalls. I found there were 2- recalls and I was never notifyed by Ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498536December 22, 2022
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V075000 (Power Train) however, the failure recurred. The contact stated while driving approximately 40-50 MPH, the transmission inadvertently downshifted to first gear. The vehicle was taken to the dealer, where it was diagnosed that the PCM needed to be reprogrammed. The vehicle was then taken to Duncan Ford (19999 Virgil H Goode Hwy, Rocky Mount, VA 24151) however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498207December 20, 2022
ENGINE, POWER TRAIN
I pulled in to traffic and all of a sudden the truck went into limp mode. I barely missed being hit. I pulled up on the median strip with cars going 60 MPH past me. I parked the truck for 30 minutes. The wrench light came on. After sitting for 30 minutes the check engine light came on. I edged off the median and limped the truck to the next exit for a mechanic. The mechanic pulled the code P2112 Throttle Actuator Control System Stuck Closed. This was incredibly dangerous and I could have been hit. In checking on line, it appears to be a common problem that FORD knows about and it should be a recall!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498020December 19, 2022
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 40 MPH, the vehicle completely stopped in the middle of the road independently. Additionally, the engine was surging; however, the vehicle would not move. The check engine warning light was illuminated. The contact turned off and restarted the vehicle; however, the vehicle would not exceed 5 MPH while driving. The vehicle was driven to an independent mechanic where it was diagnosed that the transmission molded lead frame had failed and needed to be replaced. The independent mechanic informed the contact that the failure was related to Ford Campaign Number: 19N01. The dealer was notified of the failure and informed the contact that there was no availability for the vehicle repair and the part was on back order. The contact contacted a second dealer, Ford's Garage Plano (3904 Dallas Pkwy, Plano, TX 75093) who advised as the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498022December 19, 2022
VISIBILITY/WIPER
sitting in truck that was off and heard a loud crack. looked around and the rear drivers side window was shattered. nothing hit it and defrost was not on. just shattered for no reason. 30 degree F out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498076December 19, 2022
STEERING
The contact owns a 2013 Ford F-150. The contact stated that after starting the vehicle, the vehicle lost power steering functionality. The contact stated that he was unable to turn the steering to the left or right without extra effort. The contact stated that he noticed several unknown warning lights illuminated. Additionally, the service advancetrac message was displayed with the traction control warning light illuminated. The contact stated that after letting the vehicle run for approximately 30 minutes and then turning off and restarting the vehicle, the power steering functionality returned. The contact stated that the failure had become more consistent during the colder weather. The contact stated that during the summertime he had not experienced the loss of power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 231,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496410December 7, 2022
VEHICLE SPEED CONTROL, ENGINE
2013 Ford F150 in the past week has experienced sudden downshift with speedometer dropping to 0 with electronics failing in the vehicle while being operated. I started to research and there was not an official recall but instead treated as a Customer satisfaction program 19N01. I have never received any emails thru the ford app, although my email is registered, never had this brought to my attention by any of the Ford dealers while they were performing routine maintenance. I immediately took the truck to the dealer where it was purchased at Preston Ford, Denton MD. I have been advised that there was a warranty extension done until 10 tears or 150,000 miles. My vehicle currently has 155K miles. I was advised on 12/5 that they will not cover the normally $1200 repair because of the mileage, even though I wasn't provided an explanation why I was not notified. Then I was told due to supply chain issues, Ford is unable to get the lead frame, so they have to order a whole new valve body for $1900.00 if I would like the truck to be repaired. This is my daily vehicle. How is it that an issue that causes a sudden stop, which could lead to collisions and has also been known to shift in reverse not an actual recall since lives are in danger? This should be a true recall and Ford needs to fix. This issue shouldn't have a mileage constraint on it. A serious driving hazard should be rectified regardless of how many miles a vehicle has.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496434December 7, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle down shifted and decelerated, and the power train malfunction warning light illuminated. The contact pulled over and waited until the vehicle cooled down. Once the contact restarted the vehicle, the vehicle started to operate normally. The vehicle was taken to an independent mechanic and the contact was informed that the powertrain control module (PCM) needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer however, no failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496217December 6, 2022
ENGINE
The contact owns a 2013 Ford F-150. The contact stated while exiting a parking spot, the vehicle began to hesitate and decelerated independently. The contact stated that the check engine warning light was illuminated. The contact continued driving to his residence while experiencing the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the timing chain and the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496250December 6, 2022
POWER TRAIN
The contact's wife owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle would unexpectedly downshift with the check engine and transmission warning lights illuminated. The contact initially took the vehicle to the dealer where the powertrain control module (PCM) was replaced under warranty; however, the failure returned, and the vehicle was taken back to the dealer where it was repaired out-of-pocket. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496259December 6, 2022
POWER TRAIN
My Ford F-150 has an extended warranty recall of Transmission lead frame where by sometimes it doesn’t change gears and stays on one gear. The recall was done in 2019 & I was not the owner when I bought it I was not aware that’s in 2021. Until July it started having issues and I went to a ford dealership who diagnosed it but been more than 3 months and they have refused to fix it. It dangerously to drive but I keep driving it as I don’t have another car to take to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496113December 5, 2022
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
While operating this vehicle on 12/2/2022 at freeway speeds (55-60 MPS) in morning rush hour traffic, the truck exhibited a sudden and immediate downshift of the transmission from 5th to 1st gear. This caused my back tires to lock up and begin to slide, which caused me to momentarily lose control of the vehicle. The issue appears to be loss of communication with the speed sensor that selects and moves the gears. This nearly caused an accident in morning rush hour traffic as I lost control of the vehicle. This issue appears to be related to Ford Recall@ 19S07, and I reached out to my dealership on 12/2/2022 and was told that they would research and call me back. On 12/5/2022 I called the Ford Recall/Customer service line for more information. At that time, I was told it had already been serviced and they only stand behind the recall work for 12 months and to "keep my receipts since there was a pending NHTSA legal action" for potential reimbursement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495317November 29, 2022
STEERING
The contact owns a 2013 Ford F-150. The contact stated while driving 5 MPH from a complete stop and making a left turn in a parking lot, the steering wheel seized inadvertently, and the vehicle veered into a handicap sign pole. The messages "Service Power Steering", "Power Steering Assist Fault", and "Service Advancetrac" were displayed. The air bags had not deployed. The contact had not sustained any injuries. The Police patrol that was parked nearby the contact verified that he had not sustained any injuries. There was no police report filed. The vehicle was towed to an independent mechanic where it was diagnosed that the rack and pinion had seized while driving. Additionally, it was diagnosed that the electric steering motor had failed. The vehicle was not repaired. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance and referred the contact to the NHTSA hotline. The failure mileage was approximately 130,000. The contact stated that they are waiting for the repair for the dent in the fender caused by the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11495331November 29, 2022
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at 30-35 MPH, the vehicle experienced unintended acceleration. Additionally, the transmission inadvertently downshifted, causing the vehicle to jerk while driving. The vehicle was taken to the dealer, where it was diagnosed that the molded leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495333November 29, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Ford F-150. The contact stated that while driving 35 MPH and 55 MPH, the transmission inadvertently downshifted to first gear, causing the vehicle to abruptly slow down. The contact almost lost control of the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. There were no failure codes retrieved and no service was performed. The manufacturer was contacted but no assistance was offered. The contact indicated that the vehicle was previously serviced under the Manufacturer Extended Service Campaign Number: 19N01 and NHTSA Campaign Number: 16V248000 (Power Train) however, the failure occurred. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494842November 25, 2022
ENGINE
The contact owns a 2013 Ford F-150. The contact stated that while her son was driving approximately 40 MPH in 5th gear, the vehicle downshifted to 1st gear. There were no warning lights illuminated. The driver cruised to the side of roadway due to the engine revving and the vehicle skidding. The driver turned off and restarted the vehicle; however, the vehicle failed to shift into gear immediately. The contact stated that after the vehicle shifted into gear the vehicle lunged forward however, the driver was able to keep driving the vehicle. The failure recurred twice. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494233November 19, 2022
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
When attempting to coast to a stop at slow speeds the throttle stays up and even causes the truck to accelerate at times. The truck will shift hard randomly. The truck appears to get stuck in a high gear and loses power to accelerate, at times. Driving at highway speeds the truck loses power. A mechanic shop pulled codes p0720 and P0722. The mechanic shop referred me to the dealer because the codes were under an extended warranty for a recall 16s19-supplement #1. The dealer reported that they did not pull any codes off the truck except finding erratic misfires. The dealer reported that the truck engine light has to come on for them to read a code. They reported they can not order the lead frame part until they pull a code off the truck. They also report the part is on back order with no ETA. The trucks wrench light continues to come on but not engine light. An auto body shop was able to pull P0720 code off my truck without the engine light coming on. Ford has not returned my calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494271November 19, 2022
STEERING
There was no warning prior to this failure. Went to crank the vehicle on a cold morning recentlyand shifted to reverse to back up and my power steering failed. After a couple hours and a warmer temp., this issue resolved itself. Next morning battery was dead. replaced battery. Next cold morning. the vehicle cranked fine, but the steering was failing again. Called dealership, they bring in for a checkup, a week down the road, Bought this truck brand new and only have approx., 22,000 miles on it. Have saw many complaints with this problem on the computer. This is not isolated incidents for this paricular year model. No recalls for this year model has not been issued, I understand Ford did a recall on 2014 year model.. This is a very serious situation and needs rectification. Also a very expensive out of pocket for me. Please get ford to issue a recall on this mode, be fore I have a very serious accident. Thanxs David.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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