Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11762158September 4, 2026
FUEL/PROPULSION SYSTEM
We broke down because the fuel pump broke, which has a recall out there. We had stopped at Buc-ee’s for a break and when we got back to the truck, it wouldn’t start back up. We got it fixed at Banner Ford and were forced to pay $1822.50 for a fix that a known recall is out for that they claim there’s no remedy for. But, then you’re telling me you can fix it for $1800. It makes no sense that we have to pay for something that there’s a recall for. We are just trying to get our money back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762188September 4, 2026
FUEL/PROPULSION SYSTEM
On XXX, my 2021 Ford F-150 PowerBoost, VIN [XXX], stalled while I was turning from [XXX] onto [XXX]. My wife and daughter were in the vehicle. The engine lost all power in the intersection. No collision occurred. This is the exact failure described in open safety recall Ford 25S75 / NHTSA 25V455 (low-pressure fuel pump). I had already reported the unrepaired recall to NHTSA on XXX. I took the truck to LaFontaine Ford in [XXX] the same day. As of XXX, Ford still has no released remedy or parts, the dealer had not completed an inspection, and Ford Customer Care refused a courtesy vehicle. I am submitting a separate 49 C.F.R. Part 557 petition asking NHTSA to hold a hearing on Ford’s failure to remedy this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761795September 3, 2026
POWER TRAIN
I am reporting a serious safety-related transmission issue involving my 2021 Ford F-150 equipped with the 10R80 automatic transmission. On multiple occasions during normal driving, the transmission has behaved unpredictably and, at times, dangerously. The transmission has suddenly lost the selected gear, slipped or failed to engage, shifted violently, experienced significant RPM flares, unexpectedly downshifted, and harshly clunked into first and second gear while coming to a stop. These events have occurred under a variety of normal driving conditions, including while accelerating, merging onto a highway, making turns, crossing intersections, traveling at highway speeds, driving in stop-and-go traffic, and coming to a stop at red lights. In several instances, the vehicle did not provide the expected acceleration or propulsion when commanded, creating a potentially dangerous situation because I could not reliably predict how or when the truck would respond to throttle input. Of particular concern is the possibility of losing propulsion or experiencing an unexpected gear change while merging into traffic, crossing an intersection, or traveling at highway speed. The unpredictable nature of the transmission makes it difficult to safely operate the vehicle and creates a significant risk of a collision. I believe these symptoms may be related to the known 10R80 CDF clutch-cylinder/sleeve issue. Ford technical information has identified axial movement of the CDF sleeve as a condition that can affect hydraulic circuits and contribute to abnormal transmission operation. The symptoms I have experienced appear consistent with this type of failure. Because these transmission problems have occurred repeatedly and under multiple driving conditions, I believe this issue should be investigated as a potential motor-vehicle safety defect rather than treated solely as a drivability or comfort concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761602September 2, 2026
EXTERIOR LIGHTING
Ford has a VERY well-documented flaw in their LED headlight assemblies on 14th generation F150s (2021 +). The daytime running lights regularly burn out within several years / 35,000 miles, and each headlight costs over $2000 per side to replace with OEM components! They cannot be repaired; they can only be replaced. Ford specifically excludes these headlight assemblies from their extended warranty as well. The problem is so common that, when you see a 14th generation F150 on the road that's a few years old, it likely has one of the LED DRL lights out. Ford dealers verbally acknowledge how common of an issue it is, but Ford Motor Company refuses to issue a TSB or recall. Customers are left with shockingly high bills for what really is safety equipment. As you know, DRLs are indeed considered safety equipment! Customer shouldn’t have to pay over $4000 to fix this clearly common OEM supplier flaw that Ford has yet to remedy. Of course, what many owners do is simply allow the DRLs to fail because of the prohibitively expensive repair costs. This is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761702September 2, 2026
VEHICLE SPEED CONTROL
On [XXX], I was driving westbound from Missouri into Oklahoma in my 2021 Ford F-150 XL. While traveling approximately 75 mph on the highway, I moved into the passing lane to overtake another vehicle. As I accelerated and applied additional throttle to pass, the transmission downshifted into passing gear. After completing the pass, the vehicle continued to accelerate on its own even after I released the accelerator pedal. The engine remained at a high throttle setting, and the truck increased speed to approximately 85 mph. At that time, I was not using cruise control, nor had I pressed the cruise control switch, which was involved in a previous acceleration-related incident I experienced with this vehicle. To regain control, I carefully created distance from surrounding traffic, applied the brakes, and maneuvered the vehicle onto the shoulder. After coming to a stop well off the roadway, I shifted the vehicle into Park and turned off the engine. I then restarted the truck, and the unintended acceleration condition was no longer present. Because of the incident, I did not attempt to use the cruise control system again during the trip, and I avoided using heavy throttle or passing gear out of concern that the condition could reoccur. The vehicle has since been inspected by a Ford dealership. As of this report, their evaluation has not identified the cause of the problem, and no fault has been found despite the incident occurring on the highway. This incident created a significant safety concern because the vehicle continued to accelerate after the accelerator pedal was released, resulting in an unexpected increase in speed and requiring me to pull off the highway and shut off the vehicle to regain normal operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761061August 31, 2026
ELECTRICAL SYSTEM
Rear camera has blue screen when backing. Has happened twice today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760526August 29, 2026
POWER TRAIN
The CDF drum is going bad cause the transmission to slip and downshift while going at highway speeds. Many many many owners report this and Ford created a new CDF drum for owners to put in. However this costs thousands of dollars to replace when they know the CDF drum is faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760385August 28, 2026
VEHICLE SPEED CONTROL
My vehicle experienced significant transmission shift issues, skipping gears, stuck in gears, going to wrong gears, and inability to shift, that left me disabled in intersections multiple times. The situation worsened over time and had to have the transmission replaced. The failure was diagnosed as a CDF coupling failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759665August 26, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759565August 25, 2026
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that the windshield wipers failed to activate as needed. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA Campaign Number: 22V842000 (VISIBILITY). The failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759473August 25, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle Information 2021 Ford F-150 XL Supercrew approximately 35,000 miles. While traveling southbound on [XXX] near [XXX], Ok, I was operating my 2021 Ford F-150 XL at approximately 75 mph with the cruise control engaged. As I approached slower traffic ahead, I attempted to disengage the cruise control by pressing the cruise control cancel/off button on the steering wheel. Despite pressing the button multiple times, the cruise control would not disengage. Same thing while tapping the brakes it would not disengage. The vehicle continued to maintain speed, and the cruise control system remained unresponsive to my commands. In response, I applied the brakes to safely reduce speed, I did not perform a panic stop or abrupt braking maneuver. Once I had the vehicle slowed, I moved safely onto the shoulder of the highway, well away from traffic. I then shifted the vehicle into park, shut off the engine, and restarted the truck. After restarting the vehicle, I elected not to use the cruise control system for the remainder of my trip, which lasted approximately eight additional hours to Houston, Texas, I have not used the cruise control since the incident because I am concerned that the condition could recur and create a safety hazard. No collision, property damage, or injuries occurred. However, the apparent failure of the cruise control system to disengage when commanded raises significant safety concerns and warrants investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759467August 25, 2026
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted from fourth to first gear. There was no warning light illuminated. The contact pulled over and waited before restarting the vehicle. The contact stated that two days prior to the failure, a message was displayed indicating that an over-the-air software update was performed under NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The vehicle was taken to the dealer, who determined that an unknown sensor inside the transmission had damaged the transmission and that the unknown sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,449.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759360August 25, 2026
UNKNOWN OR OTHER
Within the last 6 months, the driver's side front door, the driver's side rear passenger door, and the passenger side rear doors actuators stopped working and the doors do not lock. The doors do not lock manually with the key fob or lock automatically when the truck reaches 13 mph. This is a safety issue as passengers could inadvertently open the doors when driving when the doors should be locked. This also prevents the factory installed alarm to work properly. it seemed odd that the 3 actuators seem to stop working around the same time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759320August 25, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was idling, the engine shut off and the vehicle failed to restart. A mobile mechanic was called to the residence and diagnosed the vehicle with fuel pump failure. The vehicle was not yet repaired. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759245August 24, 2026
FUEL/PROPULSION SYSTEM
I own a 2021 Ford F-150, VIN [XXX]. NHTSA recall 25V455 / Ford recall 25S75 affects my vehicle because of a potential fuel-pump failure that can cause loss of fuel pressure and an engine stall while driving. The recall was issued XXX, and my vehicle still shows an unrepaired recall with the remedy not yet available. I am concerned about the length of time that has passed without a repair being available for a safety-related defect that could cause the engine to stall while driving. I am requesting that NHTSA review the continued delay in providing a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759149August 24, 2026
STEERING, LANE DEPARTURE: ASSIST
My 2021 F-150 has been diagnosed with a failed electric steering gear Code PSCM C1B00 49 2F. I understand there was a recall on some 2021 trucks with similar steering issues, although my VIN is not included. The part is on national backorder and my dealer says there are approximately 150 vehicles ahead of mine. This is a safety-related steering component, part number "ML3Z3504G"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758766August 22, 2026
STEERING
My vehicle was left rendered unable to steer during use. It was taken to a local shop All Japanse Auto, who found the damage was consistent with Ford Saftey Recall 21S28. Upon speaking to AutoFair Ford of Haverhill service they informed me Ford did not include my truck in the recall despite it matching year and model and they would not be addressing the issue for me. Loss of steering mid use is amazingly careless and should be cause for taking more aggressive action
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758754August 22, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Adaptive cruise control, truck keeps trying to change from lane swerves left and right outnof control sometimes. Automatic Braking Rear camera did a reset after changing the battery and the 360 cameras alignment misaligned and truck send a message When placed on reverse , cameras are misaligned on the screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758327August 20, 2026
POWER TRAIN
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758129August 20, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Due to a dangerous design flaw in the 2021 Ford F150, I was put in a potentially dangerous situation by completely losing all power in the vehicle on a backroad. Design flaw is the DCN module, which floods into the vehicles electrical system/body of vehicle through the cowel drain that can supposedly be blocked by a singular piece of pine straw. Due to the design flaw, the vehicle completely lost all power and all electronics failed while driving down the road at 45 mph, putting both me and my father (riding passenger seat) in immediate danger. Ford knows and is aware of the design flaw and has refused to issue a recall, not only affecting my safety, but now I am going back and forth with ford over the fix to the tune of $2800 that they refuse to fix (vehicle is a gold certified cpo, has extended warranty). When asked how to prevent in the future, ford was and is not aware of how to prevent in the future, and I can not get to the cowel drain clog without professional equipment and ford performing. There is no way to tell the cowel drain is clogged or not, and there is not anything in the ford owners manual related to maintenance of the cowel drain. Again, due to the inappropriately designed drain, this caused water leakage into my truck, posing an immediate threat to my life and others around me. I have all of the videos and pictures needed to show the failure of the system to provide to move this forward to get resolved. I had complete loss of power and electronics on the road. I tried to attach video but it would not let me. I can attach via email when requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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