Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11520518May 4, 2023
POWER TRAIN
HELLO, Ford Motor Company is not honoring a recall on my 2013 F150 truck transmission leadframe. I took it in for several recalls on this problem and now the other day it shifted wrong on the interstate going to my cancer treatments. This is a major safety issue for me and others. I have a case # and have left 3 messages to the executive office with no return call. No help from anyone in getting this resolved, before someone gets hurt. Michelle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520235May 3, 2023
ENGINE
Cam Phasers have failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519380April 28, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
what is a reasonabe time for dealers to get parts to repair a recall. They keep saying parts on back order. Other parts are available to repair but company will not approve due to cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519245April 27, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brakes began to pulse when pressure applied to pedal. Complete loss of brake crashed in parking lot wall. Was knocked unconscious. The brake system has been professionally serviced. Cant find any reason for loss of brakes. This vehicle has been parked since incident. Because it will keep
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11518601April 24, 2023
ENGINE
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the timing belt assembly and the camshaft cover gasket to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: 18-2305, however the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517621April 18, 2023
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
LCD panel goes blank, when i shift it, it smacks hard and does not go into gear. cuts out and speedometer fails. Have to shut off and restart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517327April 16, 2023
POWER TRAIN, UNKNOWN OR OTHER
My truck will randomly start driving in third gear or shift to third gear while driving and stick. It will also hard shift from third to fourth. There have been few instances where it downshifted to first gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514953April 1, 2023
FUEL/PROPULSION SYSTEM
Pickup would crank but not start. Fuel pump fuse melted. This should be a recall. This left me stranded 350 miles form home for a 10 dollar fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514794March 31, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission downshifted unintendedly, the speedometer failed to provide an accurate reading, and the vehicle then went into LIMP Mode. The contact pulled over, turned off and then restart the vehicle, and the vehicle operated as designed. The contact stated that the vehicle was turned off and restarted several times after the failure before the vehicle regained normal function. The contact took the vehicle to the dealer who diagnosed that the failure was related to NHTSA Campaign Numbers: 16V248000 (Power Train) and 19V075000 (Power Train) however, the VIN was not included. The dealer also informed the contact that the failure could not be repaired under warranty. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513930March 27, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at 70 MPH, the vehicle decelerated intermittently and unexpectedly downshifted into first gear. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was made aware of the failure but did not offer assistance. The failure mileage was approximately 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513979March 27, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear while the speedometer dropped to zero (0). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the VIN was included in Ford Campaign Number: 19N01 for Transmission Leadframe Extended Warranty Coverage; however, the warranty had expired. The failure mileage was approximately 55,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513250March 22, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted into first gear and the vehicle fishtailed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission molded lead frame had malfunctioned. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was contacted and informed the contact that the vehicle was not covered under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512816March 20, 2023
POWER TRAIN
Truck will randomly shift into first, second, and even shift up into 5th from lower gears. Sometimes restarting the truck fixes the issue, but other times it takes multiple restarts or even a battery reset.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512541March 18, 2023
ENGINE, SEATS, ELECTRICAL SYSTEM
*cam shaft rattle on cold start up- started around 140,000 miles- safety issue *vacuum pump leaking causing other unknown problems, when running the heater and a/c, blows strong cloud of exhausted in the passengers face- safety and health issue *driver seat will not move- checked all power and seat motor- no issues found. dealerships unable to figure out issue. first the problem was intermittent now no movement - safety issue * A/c will not blow cold air, everything else works correct, full charge, fuse ETC. unable to find the issue. *PCM intermittent issues. safety issue *BCM- unknow if this is causing the problem Most of these issues are not throwing check engine light, they only say to check voltage. I have contacted several dealerships who agree that this is a on going issue with this make, model and several years. ford found the issue and corrected on newer model but refuses to help with the ones on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512065March 15, 2023
POWER TRAIN
I will be driving and next thing you know it will do a hard jerk down shift then may do it one more time then its ok. Happens least once a day almost going on 2wks. I see there is/was recall on this happening but no letter or anything was sent to me!! How can i get this fixed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511317March 11, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Took my vehicle in for 145,000 mile check. Informed the gas pump fuse relocation was not performed, started to melt. For the fix I was asked to pay $336. This an electrical and fuel issue. It is a known issue by Ford. Should this not be a recall, if it is a safety concern?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511239March 10, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
On my way to work I turned on the rear defrost and heard a loud bang after 15 minutes. I pulled over to see what had happened and the read driver side windshield pain had shattered. it remained in the laminate but I got a replacement quote and its almost $1000 dollars. After doing research this is a major problem with the defrost mechanism on these trucks with no known fix. I'm glad it stayed in take but the glass is continuously cracking as I drive and i cannot get the repair done until Thursday and the dealer said they can do nothing except replace the glass and hope it doesn't happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510722March 8, 2023
UNKNOWN OR OTHER
Transmission Problem Gear. Sudden downshift then stuck in 1st or second gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510750March 8, 2023
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford F-150. The contact stated that while her son was driving at an unknown speed, the brakes became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the brake master cylinder needed brake fluid added. The mechanic failed to locate a leak. The mechanic added dye to show a possible brake fluid leak. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer where the vehicle was diagnosed that the brake master cylinder fluid had leaked into the brake booster pump. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the brake booster and brake master cylinder. The contact stated that the failure was related to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The manufacturer was contacted and referred him to the NHTSA Hotline. The failure mileage was approximately 64,438.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510752March 8, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
Driving down the freeway, the vehicle lost response to the throttle and transmission resulting in no ability to safely move off the road and needing to coast to the shoulder. A wrench icon on the dash appeared along with an engine light which stayed illuminated and was reading a p0720 error code (Output shaft speed sensor). This occurred twice while going freeway speeds, and once at city street pace. The issue was able to be reset by turning the vehicle on and off, but repeated a couple more times. This is available for inspection as the check engine light has stayed illuminated. A similar issue has occurred where the vehicle will have a wrench symbol on the dash, with the speedometer mileage not working in addition to not shifting below 3rd gear and above 5th gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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