Ford F-150 Complaints (2022)

911 consumer complaints on file.

#11526928June 14, 2023
POWER TRAIN
On multiple occasions, the vehicle has exhibited, what I would call, a loss of acceleration. I first noticed this during a right-hand turn from a stop. I took my foot off the brake, initiated the turn and applied the throttle, and the vehicle took 1-2 seconds before it started to accelerate. The vehicle was in "Normal" drive mode. Currently, this issue is occurring during right and left-hand turns, and straight-line acceleration. For example, I was approaching a red light, so I lifted off the accelerator and started to coast. Before I applied the brake, the light turned green, so I went back to the accelerator, but the vehicle did not increase speed for 1-2 seconds. It suddenly lunged forward, and I had to lift off the accelerator so I could decrease my speed. There are occasions when you need to be quick, like merging onto a freeway, and this lack of responsiveness could lead to an accident. The vehicle has been to the dealer for known transmission issues and the dealer performed a reset on the adaptive tables. The issue I am writing about occurred before and after the adaptive table reset. No warning lamps or messages were displayed during the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527052June 14, 2023
POWER TRAIN, ELECTRICAL SYSTEM
I am writing to file a formal complaint regarding the recurring battery faults in my Ford F150 Lightning 2022 vehicle. These faults pose serious concerns about the safety, reliability, and quality of this electric vehicle model. To address your inquiries: Component/System Failure: The high voltage battery system in my Ford F150 Lightning 2022 has repeatedly failed, leading to unexpected breakdowns. The availability for inspection can be arranged upon request. Safety Risks: The recurring battery faults have compromised both my safety and that of others. Stranded on the road due to sudden breakdowns, I have been exposed to potential hazards, such as unsafe locations and traffic risks when attempting to pull over. Confirmation by Dealer/Service Center: The problem has been reproduced and confirmed by a Ford dealer, who identified the recurring battery faults as the cause of the breakdowns. Inspection by Other Parties: The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other third parties. Warning Signs: No Warning messages were displayed before the problem, only after the issue (Powertrain Malfunction). Dates/Mileage: 1st: 12/12/22 at 13465 miles. 2nd: 05/25/23 at 21842 miles (still pending repair). I emphasize the severity and frequency of these battery faults, undermining my confidence in the F150 Lightning 2022 and raising concerns about its safety and reliability. I kindly request the NHTSA's intervention to conduct a comprehensive investigation into these recurring battery faults, ensuring consumer safety for all owners of the Ford F150 Lightning 2022. I appreciate your attention to this complaint and your commitment to vehicle safety and consumer protection. I trust that the NHTSA will take appropriate action, holding the manufacturer accountable for resolving these recurring battery faults in the Ford F150 Lightning 2022. Please contact me if you require further information related to this matter. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526277June 9, 2023
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Injury caused when power tailgate failed to slowly lower upon release. Upon release, the tailgate fell open instead of slowly opening as normal (it is a power tailgate). The force of the falling tailgate twisted my wrist and the tailgate hit my arm as I was unprepared for the tailgate to fail and quickly fall. The tailgate operated normally immediately after this incident.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11526153June 9, 2023
POWER TRAIN
There is a bolt on the rear axle shaft that hold on the hub. The one on my right rear axle sheared off. I have discovered by online research that this has been an issue with the HD Towing a le on this model truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526115June 8, 2023
ELECTRICAL SYSTEM
Opened door to truck, sat down, hit the start button and immediately following was a extremely loud popping noise followed by loud static. This is a hazard to adults driving and little ones with developing ear drums. Dealers refuse to see it when it happens, so when needing to make an appointment they can not duplicate it. No warning lamps or messages came on. There have been many complaints about this from other customers as well. Please address this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525632June 6, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Brakes completely failed without warning or any indication that something was wrong. Lost brakes completely, and dash lit up saying ABS Fault, service advanced traction, hill start assist unavailable, pre Collison assist not available. Luckily i was able to slow down by downshifting in M and throwing it into park before it even came to a stop. Had it towed to dealer and repaired. Dealer failed to give me documentation of what was replaced and/or repaired. Luckily I just exited the highway. I could have been seriously hurt or killed. As well as someone else could obviously had been killed or hurt. I live in Colorado and 75% of my driving is down steep mountain grades. This could have ended catastrophically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525512June 5, 2023
UNKNOWN OR OTHER
The SYNC4 system has been glitching lately everytime I engage reverse or click the button to display the cameras. Typically the glitch is minimal and nothing to be concerned about as the system resumes operation after 2 - 3 seconds. However the other day my family and I were traveling home towing our travel trailer and the SYNC4 system decided to reboot itself mid-drive at highway speeds (No buttons were pressed at this time). Upon resuming normal operation the truck felt as if it was working harder to stop us and the trailer. This is when I noticed that the SYNC4 reboot had caused the trailer brake controller to forget my camper profile and revert to default. This left the trailer applying less braking power than if my camper profile were properly engaged. I was able to recall the camper profile and complete the trip so no injuries to report but this could leave drivers unaware of the change. The truck stayed in its tow/haul mode but there were not visual indicators to alert the driver the trailer brake settings had reverted back to default. I reached out to Ford customer service and they have stated they have not heard this issue to date. I have not taken the truck to the dealer yet but I plan on having them inspect the system. I still face the glitching when pressing the camera button but have not re-produced the trailer brake reset as of now. I am also unsure if the two behaviors are related but they are both controlled by the SYNC system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525078June 2, 2023
VISIBILITY
The contact owns a 2022 Ford F-150. The contact received notification for NHTSA Campaign Number: 22V842000 (Visibility) however, the parts for the repair were unavailable. The dealer was notified about the issue and confirmed that parts were not yet available. The manufacturer had not been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524934June 1, 2023
POWER TRAIN
I was driving down the road when I noticed a squealing sound coming from the right rear end. Luckily, I made it home to remove the right rear tire and noticed that the axle bolt sheared off inside the axle. I checked a few different forms and this is a common occurrence with the max tow package.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524748May 31, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On May 25, 2023 I was stopped at a red light with one car in front of me. My foot was not on brake because i use the one peddle feature. All of the sudden, my car accelerated and ran into the car in front of me. In the 2 seconds before hitting car, I saw my collision assistant light go on but there was no braking at all. I've been driving for almost 40 years and nothing like this has ever happened. Clearly, something internally with the sensors or computer system malfunctioned. Fortunately, nobody was injured but I can't imagine if a pedestrian was in front of me. Also, the collision braking malfunctioned and brakes didn't go on either. I have not had anything problems with the truck in the 6 months I've been driving vehicle. The only error message I've been seeing before this accident is something about an Air Damn malfunction. I recently brought it into dealership and they said they fixed it but it was still coming on after leaving the dealership. Not sure exactly what this Air Damn is and if it could be related. I immediately called Ford about this and they said to contact NHTSA. I also quickly went to dealership where I purchased vehicle but they didn't seem to know what to do. My understanding, according to Ford, is to start the process with NHTSA. Let me know if you have any additional questions and what the next step is. I'm very concerned to drive vehicle when it comes back from getting all the damage fixed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11524667May 31, 2023
ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the computer needed to be programmed. The vehicle was repaired but the failure recurred. While driving approximately 50 MPH with the cruise control activated, the vehicle unintendedly accelerated to approximately 70 MPH. The brakes failed to respond while depressing the brake pedal. The failure was self-corrected. The vehicle was taken back to the local dealer who documented the failure but was unable to duplicate the failure. The manufacturer was contacted, and the contact was referred to another dealer. The failure mileage was approximately 10,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524554May 30, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While turning on my car, there was an extremely loud pop and deafening noise "exploding" in the truck cabin. If I had been driving at the time, the sudden and extreme noise would have caused me to react in a way to lose control of the vehicle. The noise was easy over 120db. It is been two hours since it happened and my ears are still hurting. I had to remove the radio fuse for this to stop. The issue has been reported to Ford by many users multiple times and no actions have been taken by Ford (see multiple cases here: https://www.f150gen14.com/forum/threads/extremely-loud-electrical-pop-followed-by-loud-static.9591/). There were not warning lamps or messages when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524402May 30, 2023
VISIBILITY/WIPER
I ordered an f150 in march of 2022 The build date was April of 2022 It was apparently stored in a harsh environment for 10.5 months It was January 31 of 2023 before I received the truck The windshield was pitted and visibility was diminished, especially with early or late sun There were also apparently chemicals on the inside of windshield that were difficult to remove even after 10+ attempts at cleaning. Complaint was filed through the MN attorney general office to ford motor and nothing was done. I brought back to dealer on 4/24/23 Windshield was finally changed on 5/19/23 Visibility was definitely hindered and I feel all vehicles made and stored by ford in this manner should be recalled and inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523953May 26, 2023
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2022 Ford F-150. The contact stated while driving at a slow speed around the parking lot, the contact accidentally depressed the cruise control button, causing the vehicle to accelerate quickly to 15 MPH. The contact stated no warning light was illuminated. The contact depressed the brake pedal to stop the vehicle. The contact stated he had experienced the failure a total of five times. The contact took the vehicle to the local dealer who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524073May 26, 2023
POWER TRAIN
I recently took a trip home to Pennsylvania (I live in Alabama) to visit family. A few days into my trip I noticed a rattle sound coming from my rear passenger side wheel. It was only noticeable at low speeds but it sounded like the wheel hub may have been lose or perhaps a stone had made it inside the center hub. I take immaculate care of my vehicle and it is still under the manufacturer new vehicle warranty. Upon further inspection, I removed the wheel hub and noticed that the axle spline bolt had sheered off with the washer and was actually rolling around like a wash machine inside the hub. At high speeds the centrifugal force was enough to keep the bolt against the outer wall of the wheel hub. When slowing down the force was no longer great enough and the bolt would fall down and then tumble around as the speed went down. I was supposed to leave for home at 3am, but now due to this issue, the vehicle is not safe to drive. Ford has not offered a solution other than to let the local dealer look at it (700 miles from home). They have verbally told me they will reimburse a rental car and get my truck shipped home to me after the repair, but none of this has been made in writing. This is a known issue for Ford. There are hundreds of documented cases online and my local selling dealer in Alabama knew of the issue when I called to report it. They have had 4 cases recently of the same issue. Ford MUST issue a recall IMMEDIATELY! This is a major safety issue and could cause the axle to "fall out" of the wheel hub at speed and could cause a major accident and almost certain death if this were to occur at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523927May 25, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Loud popping from the speakers and static noise. Sounded like a explosion inside the cab
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523379May 23, 2023
ELECTRICAL SYSTEM
Extremely loud popping and screeching sound coming from speaker. So loud it made me pull over and exit truck. This is the third time this has occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522627May 18, 2023
UNKNOWN OR OTHER
On 05-07-2023. I started my vehicle and suddenly through the radio speakers there was an extremely loud and painful Pop and static noise through my radio speakers at full volume. I was not able to turn it down or off by turning the radio controls, It was so loud it scared me and my family. Forced us to get off the highway and I turned the truck on and off several times which did nothing, the unbearable noise continued with the vehicle off. I rolled down all the windows and drove 5 miles home whete it continued to make the noisefor about a half hour before finally shutting off. After a while i restarted the truck and the noise has not come back. This is the second time this has happened, but this was the most sever. My pregnant daughter was 2 weeks from delivery and if a newborn would have been in the car it could have easily permantely damanged an infants hearing. My family's ears rang for a day with headaches. My truck has the B & O unleashed sound system. I have read where others have experienced this same issue and Ford has not acknowledged a problem. I called my local Ford dealer and they were not aware of the issue and gave me no guidance. I do not know if this a radio or electrical issue - but something was very very wrong. I believe that my safety and the safety of any children especially young children would be at sever risk. Very paintful experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522381May 16, 2023
STRUCTURE:BODY
After opening hood (front trunk) electronically, the hood will not close after pushing electrical actuation button. The hood sometimes only opens partially after pushing the button on the front edge of the grill. The hood can be difficult to latch after malfunction of the electronic open/close mechanism. The emergency exit button is likely affected by the failure to open after pushing the button. It might be possible to be trapped in the front trunk or to have to hood open while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522036May 15, 2023
STRUCTURE:BODY
Multiple times while driving, the tailgate has come open, allowing cargo to fall out onto the roadway. There is no notification to the driver that the tailgate has been opened or that it remains unsecured. The problem has been recognized in other F-150s but I believe it is more widespread. I am unsure what causes the tailgate to open but it has happened multiple times in both city and freeway driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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