Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11363392October 8, 2020
ELECTRICAL SYSTEM
BACKUP CAMERA APPEARS DISTORTED AND OFTEN GOES BLACK. INTERMITTENT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362557October 3, 2020
ELECTRICAL SYSTEM
THE REARVIEW CAMERA DOES NOT WORK - INTERMITTENTLY EITHER BLURS OUT OR BLACKS OUT, SOMETIMES GOES TO A BLUE SCREEN WITH NO FUNCTIONALITY. THIS OCCURS WHEN THE VEHICLE IS PLACED IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362079September 30, 2020
ELECTRICAL SYSTEM
BACKUP CAMERA DISTORTED AND GOING BLANK WHILE BACKING UP ON HOT OR RAINY DAYS .LAST 3 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361956September 30, 2020
ENGINE
ON SEPTEMBER 27, 2020 AT ABOUT 2:30 PM I WAS TOWING A CAMPER APPROXIMATELY 150 MILES WITH THE AUTO START STOP DISABLED BY THE BUTTON ON THE DASHBOARD. I MADE A LEFT TURN FROM A STOP AT AN INTERSECTION. WHEN I TURNED THE ENGINE SHUT OFF AND A WARNING MESSAGE CAME ON THE DASHBOARD THAT SAID 'AUTO START STOP. SHIFT TO P AND RESTART ENGINE'. LUCKILY I WAS ABLE TO AVOID AN ACCIDENT AND COASTED TO A STOP ON THE SIDE OF THE ROAD. I RESTARTED THE ENGINE AND IT STAYED RUNNING. AS I MENTIONED, I HAD DISABLED THE AUTO START STOP FUNCTION AT THE BEGINNING OF THE TRIP IF THIS HAD HAPPENED AT A BUSY INTERSECTION OR WHERE I COULDN'T HAVE STOPPED MY WIFE AND I COULD HAVE BEEN IN A SERIOUS ACCIDENT OR EVEN BEEN KILLED. I HAVE READ ABOUT THIS ON THE INTERNET AND IT IS NOT AN UNCOMMON OCCURRENCE. THIS IS A SERIOUS DEFECT THAT VERY LIKELY WILL CAUSE PEOPLE TO BE HIT AND KILLED AND SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361032September 25, 2020
VISIBILITY/WIPER
THIS VEHICLE, WHICH IS OTHERWISE REQUIRED TO HAVE ONE, WAS DELIVERED FOR LEASE WITH AN INOPERATIVE BACKUP CAMERA ON AUGUST 24, 2020. THE CAMERA IS ON BACK ORDER FROM THE MANUFACTURER. IT WAS DISCLOSED TO ME THAT MULTIPLE VEHICLES FROM THIS MANUFACTURER WERE EXPERIENCING PROBLEMS BUT WERE STILL BEING SOLD AS NEW VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355416September 16, 2020
UNKNOWN OR OTHER
THE BACKUP CAMERA ON THE VEHICLE DOES NOT WORK PROPERLY. IT WILL PIXELIZE; GIVE LINES; OR JUST SHOW A BLANK SCREEN WITH A CONTACT DEALERSHIP. THIS BEGAN HAPPENING APPROXIMATELY TWO WEEKS AFTER PURCHASING THE VEHICLE NEW. AFTER CONTACTING THE DEALERSHIP, THEY STATED THAT THEY ARE HAVING PROBLEMS WITH ALL THEIR 2020 MODEL YEAR VEHICLES WITH BACKUP CAMERAS AND THERE IS A BACK ORDER. THAT WAS APPROXIMATELY TWO MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353867September 8, 2020
POWER TRAIN
THE GEAR WILL NOT GO INTO PARK AND ALLOW ME TO START. ALSO, THE DISPLAY INDICATES I AM IN THE WRONG GEAR DISPLAY SHOWS NEUTRAL BUT TRUCK IS IN DRIVE, DISPLAY SHOWS REVERSE BUT THE TRUCK IS IN NEUTRAL. THIS ALL HAPPENED AFTER BACKING THE TRUCK UP IN REVERS, STOPPING AND SHIFTING TO DRIVE TO PULL FORWARD AND IT WOULDN'T MOVE. THEN I COULD NO LONGER PUT IN PARK. THE ONLY WAY TO GET INTO PARK IS TO BANG THE GEAR SHIFT FORWARD FORCIBLY. THIS ALL HAPPENED IN THE MIDDLE OF A HOTEL PARKING LOT. FORD ROADSIDE ASSISTANCE WAS CALLED BUT THEY WERE USELESS WITH NO REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350428August 20, 2020
AIR BAGS, SEAT BELTS
I WAS IN FRONT END COLLISION AT APPROX 50 MPH IMPACT AND SEAT BELT DID NOT LOCK AND THE AIRBAGS DID NOT DEPLOY. I HIT STEERING WHEEL IN COLLISION
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11349640August 16, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY TRUCK IS 5 MONTHS OLD AND HAS BEEN TO THE DEALER 3 TIMES TO HAVE THE FRONT CAMERA FIXED. THEY FINALLY REPLACED THE FRONT CAMERA AND IT STILL DOES NOT WORK. THE TRUCK HAS A FRONT CAMERA SIDE CAMERAS AND A REAR CAMERA. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT DIFFERENT CAMERAS NOT WORKING AND FORD JUST IGNORES IT OR REPLACED THE FAULTY CAMERA WITH ANOTHER SEEMINGLY FAULTY CAMERA. NUMEROUS REPORTS AND NUMEROUS VEHICLES HAVE BEEN TO FORD WITH THE SAME ISSUE, THE CAMERAS FAILING, FRONT SIDE AND BACK UP CAMERAS. ON A TRUCK THAT COST AS MUCH AS THEY DO SOMETHING AS SIMPLE AS A CAMERA TO HELP PEOPLE BACK UP AND JUDGE THE DISTANCE PULLING INTO PARKING SPOTS IS PATHETIC. MANY PEOPLE WHO DON'T DRIVE TRUCKS OFTEN RELY ON THESE CAMERAS AS A SAFETY FEATURE WHEN BACKING UP OR PULLING INTO SPOTS TO AVOID HITTING ANOTHER CAR. THE VEHICLE HAS TO BE MOVING 5MPH OR SLOWER FOR THE CAMERAS TO WORK AND PARKED OF MOVING THEY DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343521August 5, 2020
UNKNOWN OR OTHER
BACK-UP CAMERA MALFUNCTIONING, WORKS LESS THAN 50% OF THE TIME, GOES OUT SOMETIMES WHEN BACKING UP. I AM TOLD THIS IS A KNOWN ISSUE ON SOME FORD VEHICLES, HOWEVER THEY DO NOT HAVE A SOLUTION. INFORMED REPLACEMENT BACK-UP CAMERA ON BACK ORDER, MAY HAVE SAME ISSUE. THIS HAS BEEN OCCURRING SINCE I BOUGHT THE TRUCK, OVER 2 MONTHS. I BELIEVE THIS IS A BROAD ISSUE WITH FORD AUTO'S RIGHT NOW AND THE COMPANY IS DRAGGING THEIR FEET ON WHAT MAY BE A COSTLY SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342677August 1, 2020
SERVICE BRAKES
PRE COLLISION ASSIST (W/AEB) THE DISPALY SHOWING IT IS ON BUT IT DOES NOT WORK IN EMERGENCY SITUATION. DEALER WAS UNABLE TO FIX THE PROBLEM. THE VEHICLE WAS ON A CITY STREET GOING 25 MILES PER HOUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341884July 28, 2020
UNKNOWN OR OTHER
REAR VIEW CAMERA NOT FUNCTIONING PROPERLY. ISSUE HAS BEEN ONGOING FOR NEARLY A MONTH, NOW. OFTEN SHOWS VERY GARBLED VIEW WHEN TRUCK IS SHIFTED INTO REVERSE. OCCASIONALLY DISPLAYS A MESSAGE "CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP." I FOLLOWED UP WITH THE DEALERSHIP (SOUTHGATE FORD, SOUTHGATE, MI) AND THEY INFORMED ME THEY CANNOT SERVICE THIS, AS FORD HAS NOT ISSUED THEM A FIX. THEY ARE COMPLETELY UNABLE TO RESOLVE THE PROBLEM, AND REFUSED ANY FURTHER REMEDIATION. THEY RECOMMENDED I CALL FORD'S CUSTOMER SUPPORT AT 800-392-3673, WHICH NO LONGER APPEARS TO BE FUNCTIONAL, AND DID NOT ALLOW ME TO TALK TO ANYONE OR EVEN LEAVE A MESSAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341559July 26, 2020
STEERING
BRAND NEW F-150 CREW CAB 4X4 V8. CURRENTLY HAVE LESS THAN 700 MILES. ON THREE OCCASIONS UPON STARTING THERE WAS NO POWER STEERING ASSIST. EACH TIME I TURNED OFF THE IGNITION AND RESTARTED. POWER STEERING WAS AVAILABLE UPON RESTART. IS POWER STEERING LIKELY TO QUIT WHILE DRIVING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337968July 7, 2020
UNKNOWN OR OTHER
FORD TONNEAU TRUCK BED COVER CAME APART AT 75 MPH ON I-10 IN LA. REAR THIRD SECTION WEIGHING 10-20 POUNDS COMPLETELY SEPARATED, LUCKILY STAYED ON THE TRUCK BED. FORTUNATELY IT DID NOT GO AIRBORNE AND STRIKE THE VEHICLE BEHIND ME. COVER WAS FLIPPED IN ONE SECTION UP, NO SECUREMENT IS AVAILABLE AT THIS POSITION AND DIRECTIONS ARE NOT VISIBLE. VEHICLE (TONNEAU COVER) ONLY HAD 5,500 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337226July 2, 2020
ELECTRICAL SYSTEM
BACKUP CAMERA FAILS TO WORK WITHIN DAYS OF TRUCK PURCHASE. DRIVER'S SIDE DOOR LOCK DOES NOT ENGAGE WITH REMOTE. WORKS ONLY WITH KEY TO ACCESS OR LOCK. ESTIMATED REPAIR TIMES GIVEN ARE WEEKS VS DAYS. UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331649June 30, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
DROVE FROM NEW JERSEY TO BROOKLYN, OVER THE VERRAZZANO PARKED AND GUESS WHAT... TAILGATE WAS OPEN WITH MY TOOLS EXPOSED? HEADING HOME NICE DRIVER IN TUNNEL MADE ME AWARE THE TAILGATE WAS OPEN. FINISHED DRIVING THROUGH TUNNEL, PULLED OVER TO CLOSE TAILGATE FOR THE THIRD TIME ON ONE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331539June 29, 2020
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TAILGATE OPENS ON OWN EVEN WHILE DRIVING. NO WARNING THAT IT HAS OR IS OPEN. AT HIGHWAY SPEED THE TAILGATE HAS OPENED ALLOWING BED CONTENTS TO SPILL OUT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329411June 17, 2020
VISIBILITY/WIPER
TRUCK IS BRAND NEW, ODOMETER READS 310 MILES. WINDSHIELD WIPER MOTOR BROKE FIRST TIME I WAS TRYING TO DRIVE IN THE RAIN. MOTOR NEEDS TO BE REPLACED. VEHICLE WAS IN MOTION, VISIBILITY WAS EXTREMELY LIMITED. THIS WAS SUPER DANGEROUS DUE TO DRIVING CURVY COUNTRY BACK ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327800June 8, 2020
UNKNOWN OR OTHER, VISIBILITY
THE BACK RIGHT PASSENGER WINDOW SHATTERED FOR NO REASON. THE TRUCK WAS SITTING PARKED AND LOCKED. IT SHATTERED AND BOWED OUTWARD FROM THE CABIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327860June 8, 2020
ENGINE, SUSPENSION
DRIVE MODE MALFUNCTION MESSAGE APPEARS IN MESSAGE CENTER. VEHICLE CANNOT CHANCE DRIVE MODES, SUSPENSION STIFFENS UP, AND ENGINE WILL GO INTO LOW POWER MODE OR COMPLETELY STALLS. MESSAGE HAS RANDOMLY APPEARED ABOUT 6 TIMES NOW. FIRST ERROR MESSAGE APPEARED ON FIRST DAY OF OWNERSHIP AT 118 MILES. VEHICLE CURRENTLY HAS 1600 MILES. 6TH INCIDENT HAPPENED 2 DAYS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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