Ford F-150 Complaints (2022)

911 consumer complaints on file.

#11531759July 12, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My radio/stereo/speakers introduced an extremely loud "pop" noise, or "banging" noise. It was reminiscent to my time overseas in the military and gunfire. It was extremely startling and hurtful to all three passengers in my vehicle, including myself, my spouse, and my 2-year-old child. This is a recurring issue as of now, and many others are complaining about the same issue happening to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531257July 10, 2023
WHEELS
I removed my wheels for standard rotation. When I removed the wheel from the passenger side rear, I found the rear axle bolt was fractured. The portion of the bolt and washer were inside the wheel. This appeared to have been chronic. Pictures available. I did not attempt to remove this bolt. This spontaneously sheared off. It was literally sitting inside the wheel hub.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531342July 10, 2023
UNKNOWN OR OTHER
I went to start my F150 Lightning this morning and got two messages on the dash. The first message was "service vehicle soon" and the second message was "stop safely now". This is the second time I have gotten these messages and my truck was taken to the local dealership after the first incidence. The dealer had it for a week and said they replaced a battery module. My truck drove fine for a week after the dealer service and now has the same issue again. When these messages appear, the truck can operate but only at a significantly limited speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531327July 10, 2023
VISIBILITY
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The contact then received notification that parts were currently available. The dealer was notified, and the contact was informed that unless the windshield wipers had failed, they would not perform the recall repair. The manufacturer was notified of the issue and confirmed that the recall repair would not be performed unless the windshield wipers became inoperable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531144July 9, 2023
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
while driving, with the audio system off, suddenly I heard a loud explosion. next I heard what sounded like class breaking. I thought i was involved in an accident and slammed on my brakes. Realizing I was ok, the next thought that came to mind was that someone shot at me. The crackling sounds ( like glass breaking did not stop). i drive directly to a ford dealership. they heard and acknowledged the cracking sound. i turned off the truck and the sound CONTINUED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11531105July 8, 2023
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS, UNKNOWN OR OTHER
Deafening sound, speaker pop and random static/buzz sound coming through speakers at random times to include forward /reverse driving, changing gears etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530525July 5, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Loud pop and then extremely loud static coming through all speakers, pulled over turned truck off and noise continued. Unable to drive because noise was so loud. Started truck again and turned off multiple times, turned radio on and off multiple times and noise continued. With truck off doors closed and locked noise continued. After about 15 min it stopped and worked normal. I called dealer and they said they don’t have a fix and if it is currently working normal there’s nothing they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530124July 3, 2023
POWER TRAIN
Vehicle has major shifting issues with the 10 speed transmission. Shifting down or up can cause violent shifts. Extremely scary on the highway when passing semi trucks as it slams into gear. Vehicle will then show vehicle needs maintenance with a Powertrain issue. When turning the vehicle off it goes away but will return when driving above 55mph. Then the service light may or may not come back on. Dealer told me that the vehicle needs to learn driving behavior and will go away. I dropped vehicle off today and told them it was unsafe to drive on highways as it could cause a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529877July 1, 2023
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS, UNKNOWN OR OTHER
I was driving down the highway and a loud pop followed by a very high pitched static noise came out of my speakers. I had to unhook a battery terminal to get it to stop. This is the 3rd time this has happened and the dealership won’t do anything as it’s extremely difficult to replicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529307June 28, 2023
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and released. The contact then depressed the brake pedal; however, the brakes failed to stop the vehicle immediately, and the transmission failed to shift into neutral (N). The vehicle coasted to the side of the roadway and was able to come to a complete stop. The dealer was made aware of the failure but confirmed that they would not be able to duplicate the failure without a check engine warning light illuminated. The dealer advised the contact to drive the vehicle until the check engine warning light illuminates to diagnose the vehicle. The contact stated that the following week, the failure recurred while making a left turn into the gas station. The vehicle experienced unintended acceleration at 42 MPH, and the brakes failed to stop the vehicle immediately. The "Sudden Acceleration, Sudden Braking" message was displayed. The vehicle crashed into a gas station, injuring the cashier and a customer. One of the injured people received medical attention. The contact did not sustain any injuries, but medical attention was received. No air bags were deployed upon impact. A police report was filed. The vehicle was towed to the police department, where a police investigator accessed the EDR. The vehicle was then towed to the dealer. The contact related the failure to a stuck throttle; however, the vehicle was not diagnosed or repaired and remained at the dealer. Greene Ford Company (2365 Browns Bridge Rd., Gainesville, GA 30504) was also made aware of the failure and referred the contact to the manufacturer. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that he was driving with both feet depressing the accelerator and brake pedals at the same time, which the contact stated was incorrect. The failure mileage was approximately 22,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11529234June 27, 2023
UNKNOWN OR OTHER
Stereo has made extremely loud popping sounds and now radio makes static sounds and popping sounds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529039June 27, 2023
ELECTRICAL SYSTEM
On 2 seperate occasions the audio system has malfunctioned. The truck has the B and O "Unleashed" sound system. The first time was December 2022. I started the vehicle and the sound system blasted at full volume and scared the heck out of me. The system would not respond in any way, blank display on the dash. The second time was May 2023. I started the truck and there was a loud "explosion" sound and the display was again totally blank and not responding. Drove to the dealership and was told they had no idea what was wrong. Very dangerous situation that is not safe. Truck has had 2 recalls and only has less than 2000 miles. Purchased new at Harold Ford 6/29/22. Assembled at Dearborn Truck. Currently waiting on axle parts at dealership. LEMON would be being kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528872June 26, 2023
VISIBILITY
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 30 MPH in the rain, the windshield wipers stopped working. There was no warning light illuminated. The contact veered to the side of the road, where he remained until the vehicle was safe to drive. The vehicle was taken to an independent mechanic, where the windshield wiper motor terminals were cleaned, and the motor was reinstalled. The windshield wipers became operable however, the failure recurred three days later. The vehicle was taken to the local dealer, where it was diagnosed that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 7,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528615June 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Started vehicle and plugged phone im to play music/charge. Immediately, there was an incredible loud sound: it sounded almost like a gun shot. There was then a loud crackling sound which sounded like glass shattering. It scared me considerably. Thankfully I was parked. I shut the vehicle off and restarted. There was no more noise, but all audio ceased to work. Approximately 3 hours later, the problem went away when I went back put to start the vehicle. If this were to happen while traveling, especially in traffic, it could case a dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528252June 22, 2023
UNKNOWN OR OTHER, VISIBILITY/WIPER
Following automatic install of Ford Power-Up 4.2.4 on 6/9/23 center 12” infotainment display has been experiencing freeze ups, audio glitches, and video delays. This occurs most often when the rear back up camera is active. At times the rear backup camera video freezes or blanks out entirely. I have not yet contacted the automaker because they’ve not released any sort of update or comments dealing with the issue. The malfunction could pose a risk of collision as the rear camera becomes briefly unusable even while in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528104June 21, 2023
VISIBILITY/WIPER
Since first taking delivery of the vehicle, the front windshield has exhibited poor visibility and significant glare, especially in rain during the evening/night, due to what appears to be a film of some sort. The windshield impairs visibility to the extent that it scares me to drive in rain, producing a sort of cataract effect on your vision. My local Ford dealer in Louisiana attempted to address by replacing the windshield wipers and cleaning the windshield on at least three separate occasions over the course of six months, yet the issue persists. Like another complainant with the same issue (NHTSA ID no. 11524402), Ford stored my truck for months while awaiting chips to finish the vehicle. As of 6/21/23, my local dealer is communicating with corporate Ford regarding windshield replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528069June 21, 2023
ENGINE, UNKNOWN OR OTHER
The contact owned a 2022 Ford F-150. The contact stated that while driving approximately 3-4 MPH going up a sandy rocky hill while towing a trailer, he noticed smoke and flames coming from the driver's and passenger's side engine compartments. The contact was able to stop and exit the vehicle. There were no warning lights illuminated before the fire. The vehicle was burned to the ground when the fire department arrived on the scene. There were no reported injuries. A police report was filed. The vehicle was towed to a tow lot. The insurance company deemed the vehicle a total loss. The Insurance provider had the vehicle inspected by a Fire Origin Specialist however, the contact was not provided a report of any findings. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11527955June 20, 2023
VISIBILITY
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527633June 18, 2023
UNKNOWN OR OTHER
on 4 occasions, my lightening simply died and tow vehicles had to be dispatched. each time it happened, the vehicle was parked and turned off. and would not start. it has been in 3 different ford shops for a total of about 30 days. i took delivery of the vehicle in oct 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527178June 15, 2023
ENGINE
The heat exchanger on my truck is faulty per the serve department at Balise Ford of Wilbraham. I had a check engine light coming on intermittently starting in October of 2022. In late December, the check engine came on steady. I made an appointment with Balise to have it checked out as well as to have other recall issues resolved. They inspected the truck and found the heat exchanger was faulty and would have to be replaced. They ordered the part. In April, the part finally came in and I brought the truck in to get it sorted out. A couple days later when I went to pick up the truck, I found out that the wrong part had come in and that the repair would have to be done when the proper part came in. They told me at the time that it could take a month or so to arrive. It's been 2 months since that time and the part still isn't available and I'm told that Ford is planning on shipping 72 units nationwide around June 30th. It doesn't appear that I'm high enough on the list to get one of these parts when they become available. This is now over 6 months I've been waiting for the part. The issues are 2 fold, 1st, I don't know if any sort of damage is being done to the engine due to this issue. There is something overheating in the system. I drive 65 miles to work each way and some days I have to pull over 3 and 4 times to let the heat exchanger cool down. The engine temperature shows as normal, but I get an alert on my dash that tells me that the engine is going into low power mode due to overheating and it's not possible to maintain highway speeds and creates a situation where I need to get over to side of the road quickly since I can't maintain pace. I never know when this will happen. The second issue is that I live in Massachusetts, my truck has to pass a safety inspection. It won't pass with a check engine light on. Once rejected, I have 50 days to get it repaired. After that time, I legally cannot drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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